Local Reviews
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Clayton G.
WHIRLPOOL DRYER LEV6634BW0 Motor and blower wheel on able to be separated from unit. Will need replacement of bulkhead blower housing to repair unit. Bulkhead and Nla.; ordrng 1 685775 (bulk-head) and 1 WP8577230 (housing)
Kage M.
WASHER MAYTAG MLE20PRCYW0 Checked and found an f7 error code called maytag commercial and was told that error code doesnt relate to the unit has to do with the card reader and they should call the company thats responsible customer refuse to pay for service spoke to Diane in the office about those unable to locate the customer
Kage M.
RANGE KITCHENAID KSGG700ESS1 Customer concern was a discoloration on the cooktop explain to customer cosmetic damages are not covered after 30 days explain there’s no repairs for me to do advise customer to clean any food spills right away to avoid damages to the cooktop customer not satisfied advise customer to reach out to Manufacturers
Paul D.
WASHER WHIRLPOOL WFW5620HW0 Installed part ordered tested ok
Paul D.
WASHER WHIRLPOOL WFW8620HC1 Checked unit found no problem with washer at this time tested with laundry .
Damion M.
RANGE WHIRLPOOL MGR6600FZ1 I installed sensor precious tech order and check instruct customer left range working has design...
Damion M.
MICROWAVE OVEN WHIRLPOOL CMO WMH53520CS7 "Check unit and found faulty door interlocks switches no good , i installed new interlocks and check left unit working has design..."
Eric S.
REFRIGERATOR KITCHENAID KRFC704FSS01 212 444 8703. Found ice maker not working need part; ordrng 1 W11115534 (ICEMAKER )
George T.
KITCHEN WHIRLPOOL WFG320M0BS3 Part installed. Test ok.
Eric S.
ICEMAKER KITCHEN AID KUIS15NRTS1 Found sensor not working ; ordrng 1 WP2313633 (SENSOR)
George T.
RANGE WHIRLPOOL WFG520S0FS0 Part installed. Test ok.
Clem S.
DRYER WHIRLPOOL WHD3090GW0 "Found belt not properly set on motor pulley . Reinstall belt ,test good"
Lewis G.
MICROWAVE WHIRLPOOL WMH31017FS0 ASURIONUse Authorization # S225EQReplaced interlock switch and tested unit everything is working properly should unit is repaired; used 1 W11244490 (INTERLOCK) from stock
Eric P.
DRYER MAYTAG MGDB765FC0 "Ep-called ahead, customer was leaving. Will contact office Thursday morning to reschedule; saved tckt"
Lewis G.
MICROWAVE WHIRLPOOL WMH31017FS Microwave light kept blinking on and off replaced interlock switch tested unit everything is completed and repaired
Kenny G.
WALL OVEN WHIRLPOOL WOS51ES4ES Blower fan is not working. Could not get serial till I return ; ordrng 1 WPW10176670 (blower assy)
Tyler S.
DISHWASHER KITCHEN AID KUDE70FXSS5 Installed new drain pump. Tests good.
Moses D.
RANGE WHIRLPOOL WFG320M0BS3 Replaced bake igniter. Tested ok
Clem S.
DISHWASHER WHIRLPOOL WDF520PADM7 Found water is being siphon out of unit due to poor drain . Explain to have drain repair.unit test good
Moses D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced faulty pump&motor. Tested ok; used 1 W11085683 (PUMMP & MOTOR) from stock
Tyler S.
DISHWASHER KITCHENAID KDFE104HPS0 Complaint was dishes not drying. Found no error codes and heater works. Rinse aid dispenser was empty. Educated on drying tips. No functional issues.
Jesse F.
REFRIG/FREEZER MAYTAG MFW2055FRZ00 "Defrost evaporator and replaced main control board, evaporator thermistor, drain assembly per service pointer W11397260A, and icemaker shutoff arm..."
Aris S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "I call up tech line spoke sting sr 7726773667. Unit is working normal, problem is intermittent, but customer want a new unit."
Clayton G.
DISHWASHER KICTHEN AID KDTM404EBL3 Unit has loud knocking motor. Will need motor and spray arm. ; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor)
Aris S.
MICROWAVE IKEA IMH172FSO "Found a bad door switch, install one test it is working good ; used 1 W10727360 (SWITCH) from stock"
Clem S.
DRYER WHIRLPOOL WET3300SQ1 Defective thermal fuse and clogged with lint order parts ; ordrng 1 3403607 (thermal fuse) and 1 WP3387134 (thrmst-fix)
Aris S.
DISHWASHER KITCHENAID KDTE204EPA4 "Clean up the drain pump, but drain line is too long, for unit."
Aris S.
DISHWASHER WHIRLPOOL WDF130PAHW1 "Level the legs,and ajusted the door, test it is working good."
Aris S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Clean up the filter and the arn, was all fill, test it is working normal"
Lewis G.
WASHER WHIRLPOOL WFW75HEFW0 "F3 E1,...WATER LEVEL SYSTEM ERROR...F8 E3,... OVERFLOW CONDITIONF8 E1,... NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED..F6 E3,... COMMUNICATION ERROR UI TO ACU COMMUNICATION ERROR ACU TO UI...Diagnosing unit drain pump assembly just kept running running try to reset the main PCB also got a pressure switch error please review parts for repair; ordrng 1 WPW10448876 (PRESSURE SWITCH) and 1 WPW10605427 (DRAIN PUMP)"
Paul T.
WSH FRT/LOAD WHIRLPOOL WFW87HEDW "All documented with tina and steve at pcr, dryer was taken off but washer was still in closet and is full to the top with water in tub. No way to get water out without having a flood inside the home. Due to installation and are where washer is installed we cannot do anything or be liable for any damages. Pcr will handle customer from this point on and also talked to daryl."
Jose R.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 At time of service found freezer temperature set to -4 and RC temperature set to 44deg and no water supply to unit and icemaker set to on..set both RC & FC temperatures to factory settings 0 and 38 deg and turn icemaker off @ control panel..advised customer to allow 48hrs for temperatures to equalize..
Lewis G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "A.I.G Claims Dept,... noise that I heard in diagnostic is that the spray arm is bouncing around,... spray them bottom part is not flush with the plastic on the spray arm and hitting the bottom rack causing noise please review parts for repair....; ordrng 1 W10629546 (SPRAY ARM)"
Lewis G.
RANGE - GAS WHIRLPOOL KGSK901SSS00 "Customer has era code which is a stuck button error code,.... tested unit did diagnostics and the zero on the keypad is not functioning which is the cause of the error code but customer will think about the estimate and more likely to replace the unit; ordrng 1 WP9761565 (USER INTERFACE)"
Kage M.
DISHWASHER IKEA IUD8555DX2 Replaced faulty control and left unit working as designed
Lewis G.
REFRIG/FREEZER WHIRLPOOL WRT318FZDW01 Freezer compartment is completely iced over need thermistor please review parts for repair; ordrng 1 WPW10383615 (THERMISTER)
Kage M.
WASHER WHIRLPOOL WTW5000DW2 Customer concern was unit making noise checked and found a small object inside the drain pump removed and left working as designed no further repairs
Wayne D.
REFRIG/FREEZER KITCHEN AID KFCS22EVWH5 Installed new damper
Clayton G.
MICROWAVE WHIRLPOOL WMH31017HZ2 Replaced thermal fuse unit tests ok.standard labor 0<300 ; used 1 W10138793 (FUSE THERMAL) from stock
Trevor B.
DRYER MAYTAG MGDC465HW0 TB- Unit is short-cycling heat due to restricted exhaust vent. Advised customer to have venting cleaned to correct issue. Unit is working as designed.
George T.
DISHWASHER MAYTAG MDB4949SHZ0 Found a burnt object around heat element was able to remove it and clean the heating element.Ran a wash to clear it all out everything should be OK customer was present and also said that everything should be OK.
Frank C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced faulty ice maker. Forced harvest in test mode. Past harvest test 29 and IM fill test 31. Tray filled in home position. Now working as designed
Aris S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Need parts; ordrng 1 W11224591 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10363507 (shroud)
Damion M.
RANGE JENN AIR SEG196 Check range and found the access panel brackets missing unfortunately the parts needed his no longer available instruct cus left unit working ha design...
Damion M.
DRYER WHIRLPOOL WGD5800BW0 Check dryer again but upon arrival unit his working but due to customer long vent system I instruct customer they would have to installed exhaust fan I remove vent from back off unit flame stays on longer instruct cus left unit working has design
Damion M.
M/W OTR WHIRLPOOL WMH53521HZ3 Check unit and found faulty control broad light wont turn off I installed new control and check left unit working has design.l.
Kage M.
WASHER WHIRLPOOL WFW5620HW0 Customer concern was some cycles work while some dont unable to get the unit into a diagnostic mode ; snapped 1 QuickPics
Kage M.
RANGE KITCHEN-AID KDRU763VSS03 Check and found faulty oven door hinges; ordrng 1 W10836480 (hinge-door RT) and 1 W10877227 (hinge-door LT)
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 Replaced air diffuser and sealed w/permagum to liner...; used 1 W11164593 (DIFFUSER) from stock
Paul T.
OVEN WHIRLPOOL AGR5330BAW Installed new control on unit and all test ok. Part number was supposed to be white but numbers subs to black control. Advised customer and they accepted black control. Also confirmed number with peter.
Paul T.
FREEZER MAYTAG MFI2569VEM1 "Checked over unit, found compressor no good causing no cool. No frost on evap and compressor is burning up. Customer is not going for any repairs at this time and would rather buy a new unit."
Damion M.
OVEN KITCHENAID KSGG700ESS0 Check range and found faulty cooling fan after installing new fan unit started working then error message came back...pls reorder ; ordrng 1 W11107275 (fan-blwr)
Mike D.
DISHWASHER KITCHEN-AID KDTM404ESS2 Replaced defective housing unit checked ok
Clayton G.
DISHWASHER KITCHENAID KDPE234GPS0 Unit needs wash motor assy. ; ordrng 1 W11085683 (pump&motor)
Clayton G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit needs door outter door rusting. ; ordrng 1 W11088097 (panel)
Mike D.
DRYER WHIRLPOOL WGD5000DW3 Check found no problem with unit at this time cust complaint of discoloration on heater box avd cust thats normal unit checked ok
George T.
WASHER WHIRLPOOL WTW8000DW5 The gears sound like they are slipping underneath.possibly not engaging properly..will try to rebuild lower end..; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W1095701 (ROTOR) and 1 W11027980 (screw)
Tyler S.
COMPACTOR WHIRLPOOL KUCS03FTPA "Installed drive gear, tests good."
Clem S.
DISH WASHER KITCHEN AID KUD101FLSS6 Found defective thermal fuse and door links test good .; used 1 8193762 (control fuse) from stock
Tyler S.
DRYER WHIRLPOOL WGD4850BW0 "Customer has extended warranty, declined charges for COD."
Tyler S.
DISHWASHER KITCHENAID KDPE234GPS0 "Installed pre-id sump, tests good."
Jesse F.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 F.f. door handle needed. O&i part...; ordrng 1 W11172792 (HANDLE-FF)
Ken K.
ICE MAKER KITCHENAID KRSC503ESS01 Replaced FC door use to broken wires in door hinge
Mike D.
WASHER MAYTAG MVWC565FW1 Replaced defective parts now control not responding will order ; ordrng 1 W11162438 (CONTROL )
Robert D.
DRYER AMANA NED4655EW1 Clogged vent. Vent was a short run so i cleared it from the outside for cust. No further issue.
Marc C.
DISHWASHER WHIRLPOOL WDF520PADB7 Installed hinge pads tested unit ok no leaks at time of service
Marc C.
WASHER MAYTAG MVWX655DW2 Tested unit in diagnostics found code F8E1 Long fill are no fill Found hot water valve turned off advise customer to have both hot and cold valves turned on also cold water valve leaking at time of service advice customer to repair leak recalibrated unit tested unit OK
Paul D.
MICROWAVE IKEA IBMS1455DS01 Checked unit found start button came out of position reattached tested ok .customer needs to have installer reinstall unit couldn’t get left side panel back into position advised customer before tech touch unit
Tim S.
DRYER WHIRLPOOL WGD5620HW0 No error codes. Customer states some cycles work Some don’t. Unit working as designed. Any questions call customer service.
Paul D.
WASHER MAYTAG MVWB725BW0 Checked unit found no abnormal noise from washer at this time tested ok
Paul D.
DISHWASHER WHIRLPOOL KDFE104HPS0 Checked unit found water entering dishwasher not hot enough advised customer to raise water heater .
Tyler S.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Same issue as always. No water from dispenser and no ice production. Tech-line call #3 with Ed who said to replace adapter kit in RC. Seems like a guess at this point. Called trade partners and spoke with Dustin who reviewed all the service calls and parts that have been installed. Dustin told me they are going to review and call customer in 2-3 business days. Sounds like unit may be exchanged for multiple failures in a short period. Filter housing is also faulty now on fridge as well and needs replacing. Advise office not to order parts until we figure out if unit is being replaced. Tech-line SR#7726359808, Trade Team SR#772625452; ordrng 1 W11126056 (ADAPTER) and 1 W11194438 (HOUSING)"
Trevor B.
DISHWASHER WHIRLPOOL DU1100XTPB7 TB- Found leaking at fill valve. Needs replacement valve assembly. Paid $133.51 by cc ref# 1940993750. Owes $133.51 on return.; ordrng 1 WPW10158389 (FILL VALVE)
Dennis B.
OVEN WHIRLPOOL WFG770H0FZ0 Db tested unit unit ran to specs could not duplicate at this time oven was off set to + 25 customer says food is cooking uneven and middle of the food is warm outside is crispy did call in to techline sr#7726777341
Trevor B.
WASHER WHIRLPOOL WFW9290FBD0 TB- Unit not reaching full speed spin. Symptoms match those set out in service pointer # W10913408. Also unit had stored F1 E1 (main control fault) error code. Needs replacement ACU assy. 2 man on return.; ordrng 1 W11201294 (ACU)
Jesse F.
REFRIG/FREEZER WHIRLPOOL WZF34X16DW04 Found freezer fan blade stuck against shroud and adjusted. Fan blowing ok...
Robert D.
WASHER MAYTAG MVWC565FW1 "Unit is leaking oil from gearcase. Ordering gearcase, splutch, capacitor and shifter. Needs 2 job count on return due to tight space. ; ordrng 1 W10721967 (SPLUTCH) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEARCASE ) and 1 W11395618 (CAPACITOR )"
Karl G.
WASHER AMANA NTW4516FW3 KG 12/31 checked washer. Power to control bit unit does not turn on. Tested through diagnostic mode no power to motor. Needs new control and actuator; ordrng 1 W10913953 (actuator) and 1 W11170317 (cntrl-elec)
Enerve B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Checked out the dishwasher,founded the failure of the neutral wire,loose.Reconnected the neutral wire for proper voltage,tested ok works as designed."
Aris S.
DISHWASHER WHIRLPOOL KDTE334GPS0 "Just found a robber ( plastic piece) in top of the heater, clean it up, run unit on service diagnostic, check heater is working normal."
Gerry Q.
DISHWASHER WHIRLPOOL WDT780SAEM Unit need new control board ; ordrng 1 W10854221 (cntrl-elec)
Brian H.
WASHER WHIRLPOOL WTW4816FW2 "Diagnosed faulty cam W10721967, actuator w10913953, gear case W11255272 and motor W10890624. Order parts; ordrng 1 W10721967 (CAM) and 1 W10890624 (MOTOR) and 1 W11255272 (GEAR CASE) and 1 w10913953 (ACTUATOR )"
Eric S.
DISHWASHER KITCHEN AID KDTE204ESS1 Tested unit no codes unit working as designed advised customer
Marc C.
DRYER WHIRLPOOL MGD5630HC0 Tested unit vibration as it heats up I call tech line again file number 772-641-0040 talk to Kathy tech line recommended ordering more sound dampening pads and felt kit; ordrng 4 431168 (MASTIC)s and 1 W11401018 (FELT TAPE)
Paul D.
WASHER WHIRLPOOL WFW92HEFW0 Checked unit found tub ass bearing bad causing unit to wear out completely .unit is stacked need 2 men . ; ordrng 1 W10870751 (stator) and 1 W10901175 (tub-outer) and 1 W11253212 (screw) and 1 WPW10544980 (rotor)
Tim S.
WASHER WHIRLPOOL MHW5630HC0 F0E2 over suds. Ran test 12
Efrain R.
DISHWASHER KITCHENAID KDTE334GPS0 No water coming in turn off valve and remove water line from valve and turn back on shown customer no water .
Clem S.
WSH FRT/LOAD MAYTAG MHW5630HW0 "Found kinked and reverse fill hose . Reinstalled hose and repair kinked,test good"
Chris H.
WASHER MAYTAG MVWB835DW1 "CH - unit has stored f6e2, f6e3 faults. Found wire harness connector on user interface loose - reinstalled securely to correct. Encoder tests is good. Diagnostics test good. No other functional issues found at this time"
Clem S.
WASHER MAYTAG LSE7806 ? "Defective lid switch ,replaced switch and clean clogged cord valve screen ,test good ; used 1 12001514 (lid switch) from stock"
Jesse F.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer states unit completely cut off twice and had to reset by unplug/plugging unit back in. Called tech line(SR# 7726778529). O&i part. Cust’ll call KitchenAid to try and get a concession. If none given, will pay amount on return...; ordrng 1 W10807593 (cntrl-elec)"
Lewis G.
WASHER MAYTAG MHW5630HW0 "F8E1,... Valve failure.F0E2,... Over-sudsF0E5 Off Balance Load.Diagnosing unit 001 was the cold water valve 002 was a hot water valve and when mixed heard humming noise coming from water valve please review parts for repair....; ordrng 1 W11316255 (INLET WATER VALVE) and 1 W11316256 (DOUBLE WATER VALVE)"
Efrain R.
WALL OVEN WHIRLPOOL WOD97EC0HZ01 After s/c oven liner procelin bubbling andstains inside glass not coming off ordering pts; ordrng 1 W10827059 (OUTSIDE GLASS) and 1 WPW10347596 (WINDOW PACK) and 1 WPW10709147 (OVEN LINER)
Kage M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked and found no water coming to ice maker water pressure is good ; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
Moses D.
RANGE WHIRLPOOL WFG550S0HZ1 Made checks found drawer wobbly and not sliding properly. Ordering parts; ordrng 1 W10763667 (GLIDE DRWR) and 1 W10807828 (GLIDE) and 1 W10813962 (DRAWER )
Paul T.
WASHER WHIRLPOOL WFW5620HW0 "Called techline and spoke with jk. To document findings. Sr#7726774899 found corrosion and rust on shocks and base of unit along with other damage, repair ok. Now that unit was accessible was able to see further damage. 3of 4 shocks are broken.; ordrng 4 W11316766 (SHOCKS)s and 1 W11321036 (SUPPORT)"
Marc C.
REFRIGERATOR KITCHENAID KSSP48QFS05 Tested unit found freezer evaporate or fan motor not running at full speed unit needs new evaporator fan motor at time of service motor thawed and fan was working as designed estimate only do not order parts customer says he can put the fan in himself; ordrng 1 WP4389155 (motor-evap)
Robert D.
OVEN WHIRLPOOL WGG745S0FS02 Replaced control. Full response from lower oven. Light is still staying on. Lower oven door is not fully closing at door lock. Ordering door lock and hinges. ; ordrng 1 W11166856 (DOOR LOCK) and 1 WPW10335433 (HINGE) and 1 WPW10335434 (HINGE)
Paul D.
WASHER WHIRLPOOL WFW5620HW0 Checked unit found dispenser draw leaking also tank lid doesn’t stay on will order will order ; ordrng 1 W11115633 (tank) and 1 W11318755 (drawer)
Dennis B.
RAN GS 30 CV WHIRLPOOL WFG320M0BW0 Db unit needs following part door is separating and burners aren’t lighting customer did say se cleans burners with oven off spray and water informed her she shouldn’t use oven cleaner on burners ; ordrng 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf) and 1 W11178521 (nameplate) and 8 WP3368921 (screw-torx)s and 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner) and 1 WPW10515453 (burnr-head) and 1 WPW10515454 (burnr-head) and 2 WPW10515455 (burnr-head)s and 1 WPW10535777 (glass-door)
Dennis B.
DISHWASHER MAYTAG DWU9200BAB Db unit needs nla parts Motor is dead ; ordrng 1 99001068 (MOTOR SUMP )
Dennis B.
WASHER WHIRLPOOL WTW7500GW2 Db unit needs lid ; ordrng 1 W11130236 (lid)
Kage M.
DRYER WHIRLPOOL WGD92HEFW0 Helped paul installed all parts
Trevor B.
DISHWASHER JENN-AIR JDB8200AWP2 TB- Removed spoon caught underneath float. Removed obstruction. Tests good.
Trevor B.
RANGE KITCHENAID KSGG700ESS00 TB- Removed broken light bulb socket and changed left side light bulb. Tests good.
Trevor B.
MICROWAVE JENN-AIR JMD2124WS TB- Installed new drawer glides. Tests good.
Marc C.
REFRIG WHIRLPOOL WRT111SFDM04 Tested unit in closet off floor Bolted and could not pull the unit out to test those customer to have Unit accessible on return; ordrng 1 WPW10315447 (icemaker)
Trevor B.
WASHER MAYTAG MVWB765FW3 TB- Installed new user interface assy. Tests good.
Robert D.
DISHWASHER KITCHENAID KDPE234GBS0 Replaced sump. Checked operations and everything test ok. No further issue.
Robert D.
WASHER MAYTAG MVWB765FW3 Replaced control. Ran diagnostics and checked each operation. No further issue.
Vincent D.
WASHER WHIRLPOOL WFW6620HW Vd checked error code found none ran unit with towels unit ran through found no issues at this time
Paul D.
DRYER WHIRLPOOL WGD92HEFW0 Replaced idle pully and drum rollers
Paul D.
DRYER MAYTAG MGD6630HC0 Checked unit found blower full of lint removed tested ok
Paul D.
MICROWAVE WHIRLPOOL WMH31017AS Installed part tested ok
Paul D.
DRYER WHIRLPOOL WED5000DW2 Checked unit found customer doesn’t have proper power to fuse box .
Paul D.
WASHER WHIRLPOOL WTW4816FW2 Installed new board advised customer it a 1 x only unit has roaches inside of it
Chris H.
WASHER MAYTAG MVWC415EW "CH - unit has failed bearings - loud grinding from gearcase when tub is spun by hand. Also, found evidence of oil leak from gearcase on to splutch and belt. Unit needs new gearcase {W11035747}, cam {W10721967}, belt {WPW10006384}, shield {WPW10550173}, 2 job count on return ; ordrng 1 W11035747 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10550173 (SHIELD)"
Dennis B.
REFRIGERATOR WHIRLPOOL GX5FHDXVQ07 Db cleared drain and all ice tested unit unit ran to specs ; used 1 W10619951 (grommet) from stock
Dennis B.
WASHER WHIRLPOOL WTW5000DW2 Db tested unit unit ran to specs could not duplicate at this time
Brian H.
MICROWAVE KITCHENAID KOCE500ESS09 "Replaced part, oven working ok. Upon testing unit microwave showed open/close door repeatedly and would not register the door switches. Unit is now in need of interlock switches W11356969. Oven cart and extra time on return.Customer does not want another repair on this unit and is requesting a replacement.; ordrng 1 W11356969 (INTERLOCK )"
Dennis B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Db tested unit water never filled or hummed from valve ; ordrng 1 WPW10420083 (valve)
Dennis B.
WASHER MAYTAG MVWB865GW0 Db tested unit unit had f0 e 5 off balance fault could not duplicate at this time
Marc C.
WASHER WHIRLPOOL WFW6620HW0 Installed pressure switch and door lock assembly tested unit door locks OK shut off valves on wall leaking prior to service device customer to get plumber to fix leak
Gerry Q.
DISHWASHER JEN AIR JDB8700AWS1 Unit leaks by rust on the tub also need vent assy; ordrng 1 WPW10469574 (vent) and 1 WPW10511198 (tub-dishwr)
Eric P.
DISHWASHER WHIRLPOOL WDF330PAHS "Ep-Installed new tub, tested for leaks. Machine functions as designed"
Jose R.
REFRIGERATOR KITCHENAID n/a Replaced defective ice motor..tested ok..need to also replace left RC door lower hinge..(bent); ordrng 1 W11122872 (hinge-door)
Chris H.
DISHWASHER KITCHEN AID KDTE104ESS4 "- upon beginning repair, found rodent feces below unit and in installation wrap. Droppings were not there during diagnosis visit, indicating an active rodent problem. Advised customer that we can not work on the unit and he should bring in a licensed exterminator to resolve. Called tradecare to document, sr# 7726593659"
Chris H.
KITCHEN KITCHENAID KUDS30IXSSA CH - unit has cabinet molding along the bottom - underside of unit can not be accessed without removing the molding. Unit has evidence of a leak from lh lower corner of door. Door itself has no visible damage. Gasket is good. Ran unit with no detergent and found large amount of suds. Oversudsing is causing a small spill over. Advised customer to run a cycle with vegetable oil to clear suds and then immediately run a clean cycle with affresh to resolve. No other functional issues found at this time
Jose R.
DRYER WHIRLPOOL WED49STBW1 "Found broken sensor bar,torn door seal,and door handle.; ordrng 1 W10853313 (sensor) and 1 W10861225 (handle) and 1 W10906683 (seal-door)"
Chris H.
WASHER WHIRLPOOL WET4024HW "CH - upon arrival, went over oow charges with customer- customer declined service at this time"
Eric P.
WASHER WHIRLPOOL WTW8040DW4 "Ep-Installed new gearcase, tested and ran calibration. Machine functions as designed"
Gerry Q.
MICROWAVE WHIRLPOOL WMH76719CZ1 Fan blower replaced tested ok
Gerry Q.
MICROWAVE KITCHENAID KHMS2040WSSO Customer call back if want to do the repair
Gerry Q.
DISHWASHER WHIRLPOOL WDT750SAHW Upper rack adjuster and stopper replaced unit tested ok
Gerry Q.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 At time of service call unit tested ok tech run test mode and check unit over all ok if problem persist please order a new control panel#W11157079
Elmer A.
WASHER WHIRLPOOL WTW4955HW1 Installed control & pump checked operation ok.
Jose R.
KITCHEN WHIRLPOOL WDT750SAHZ0 Found faulty sump motor; ordrng 1 W11087376 (pump&motor)
Vincent D.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Vd installed part tested unit ran to specs
Jose R.
DRYER MAYTAG MED5630HC1 Replaced defective control electric..tested unit ok
Moses D.
MICROWAVE WHIRLPOOL WMHA9019HZ1 "Replaced microwave door that has panel in it, and adjusted vent. Tested ok"
Moses D.
RANGE WHIRLPOOL NANANNAAN "Unit on 2nd floor is a Avanti told landlord we don’t work on Avanti, he said to to apt on 1st floor went to 1st floor and they have a GE oven."
Moses D.
WALL OVEN MAYTAG CWE5800ACS Replaced lower oven bake element. Tested ok
Moses D.
RANGE WHIRLPOOL WFG320M0BS3 Replaced faulty bake igniter. Tested ok. Documented with safety SR 7726725934; used 1 12400035 (igniter) from stock
Moses D.
OVEN WHIRLPOOL WOD77EC0HS01 Replaced door hinges and glass door. Ordering handle ; ordrng 1 W11110499 (HANDLE )
Moses D.
DISHWASHER JENN-AIR JDB9000CWP3 Replaced broken adjusters. Tested okJNX4P00APL1; used 1 W11259785 (TRACK) from stock
Jason T.
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Adjusted ice maker arm, tested ok..."
Marc M.
RANGE WHIRLPOOL WFG515S0EW1 Unit tested and checked needs ecband spark mod to complete repair. ; ordrng 1 W11162730 (SPARKMOD) and 1 WPW10348656 (ECB)
Stan F.
MICROWAVE WHIRLPOOL WMHA9019HZ1 I’m the helper on this call
Felipe T.
RANGE HOOD KITCHEN AID UXB1200DYS0 Helper complete
Felipe T.
RANGE - GAS AMANA AGR5330BAS3 Repaired L1 harness. Tested oven works ok now
Felipe T.
OVEN WHIRLPOOL WFG320M0BS3 Set offset temperature back to 00F and reset control board
Elmer A.
WASHER AMANA NTW4516FW3 Damaged control.; ordrng 1 W11170317 (cntrl-elec)
Felipe T.
D/WASHER UNDCTR KITCHEN-AID KDFE104HBL0 Adjusted mounting bracket position
Jose R.
REFRIG/FREEZER WHIRLPOOL WRF560SEHV00 Sr# 7726734745 Found glue like substance leaking from liner into the defrost heater..asper techline not repairable.See pictures as requested..
Felipe T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced defective upper rack adjusters
Kage M.
OVEN WHIRLPOOL WFG515S0ES1 Checked and found the door liner screw hole worn out; ordrng 4 WP355214 (screw)s and 1 WP9761344 (liner-door)
Jose R.
WASHER MAYTAG MVWX655DW1 Replaced faulty control electric and latch..calibrate and tested unit ok
Chris H.
WASHER MAYTAG MHW5630HW0 "CH - found unit with stored fault codes f0e2, f5e3, f5e4. Both cold valves and hot valve functioning normally in diagnostics. Good waterflow. Door lock was clicked several times before unlocking when coming out of diagnostics. No visible damage to mechanism. Unit needs new door latch {W11316250}; ordrng 1 W11316250 (LATCH)"
Felipe T.
COOKTOP WHIRLPOOL ICR444DB00 Replaced defective left rear element and switch
Kenly S.
DRYER WHIRLPOOL WET4027HW0 part installed the unit is working fine
Stoyan S.
OVEN KITCHENAID KEBS209BSS00 Ck oven themp Works as designed
Marc M.
DISHWASHER KITCHENAID KDTE334GPS Unit tested and checked spray arm-cleared and cx instructed cx.
Enerve B.
WASHER WHIRLPOOL WFW7590FW0 "Checked out the washer,founded the failure of the inlet water valve,leaking,will order.; ordrng 1 W10599356 (INLET WATER V,AASY)"
Damion M.
DRYER WHIRLPOOL WGD5620HW0 Check dryer and found faulty vent sensor fail I installed new new sensor readjusted vent check left unit working has
Kage M.
WASHER WHIRLPOOL WFW8300SW02 Checked and found drain pump was clogged with a bunch of small items removed and ran the unit to find everything working as designed
Kage M.
WASHER WHIRLPOOL WTW4800XQ4 Installed and left the unit working as designed
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Adjust thermistor on suction line defrost evap.
Damian T.
REFRIGERATOR KITCHEN-AID KBFS20EVMS11 Checked and found unit has a faulty reservoir and ice maker. Need also 5ft 1/4” water supply line; ordrng 1 W11229977 (reservoir)
Keyel H.
REFIG/FREEZER WHIRLPOOL WRR56X18FW02 Thermistor fail replace thermistor defrost evap.; used 1 W10383615 (THERMISTOR) from stock
Kenly S.
DISHWASHER WHIRLPOOL WDT720PADM1 parts installed the unit is working well
Kenny G.
WASHER WHIRLPOOL WTW4800XQ After installing the control and actuator the machine is struggling to agitate as of the motor and cap need to be replace. Tub spins freely found no friction. Will order motor and cap ; ordrng 1 W10390451 (capacitor) and 1 W10416668 (motor-drve)
Damian T.
DISHWASHER WHIRLPOOL WDF520PADW7 "Replaced wash motor+sump, rechecked functions, ran diagnostics and unit tested ok."
Moses D.
MICROWAVE WHIRLPOOL WMH78019HZ0 Made checks has error F2E1 code needs complete door. Ordering part; ordrng 1 W11188093 (DOOR M/W)
Kenly S.
DRYER WHIRLPOOL WGD7590FW0 "check and found that THERMISTOR, GAS INLET is defective; ordrng 1 W11396709 (THERMISTOR, GAS INLET) and 1 WP8577274 (THERMISTOR )"
Elmer A.
WASHER WHIRLPOOL WFW8620HW2 "Missing front pads customer does not want me to order part will contact store ,if customer calls back order part# quantity 2 wp8537982"
Clem S.
DISHWASHER KITCHENAID KDTM354DSS4 "Replaced broken right adjuster ,test good; used 1 W10546503 (ADJUSTER) from stock"
Sam C.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found damage meat pan tracks and rollers; ordrng 1 W10861519 (HOLDER) and 1 W11025586 (TRACK LEFT HAND ) and 1 W11051442 (TRACK RIGH HAND) and 2 W11164152 (ROLLER)s and 2 W11175807 (AXLE)s
Damion M.
WASHER MAYTAG MLG2000AWW Check washer and found faulty drain hose under the sink clog block up advise customer she needs a plumber cus said she will get her super to correct any other issue calls us back...
Enerve B.
D/WASHER UNDCTR WHIRLPOOL WDT970SAHZ0 "Installed the parts listed below,tested ok on a full cycle."
Kenly S.
WASHER MAYTAG MVWC415EW2 part installed the unit is working fine
Tyler S.
MICRO OVEN TOP WHIRLPOOL CMO WML55011HW2 "Installed parts, tests good."
Kenly S.
WASHER MAYTAG MVWC415EW2 parts installed the unit is working well
Clem S.
DISHWASHER KITCHENAID KUDS01FLWH2 "Broken overlay star label and door links ,order parts ; ordrng 1 8194001 (LINKS ) and 1 8531538 (panel-cntl)"
Vincent D.
WASHER WHIRLPOOL WTW5000DW1 Vd unit needed hub (W10528947) installed parts tested unit ran to specs ; used 1 W10528947 (HUB) from stock
Brian H.
OVEN WHIRLPOOL WFG515S0ES0 Replaced parts. Working ok
Eric P.
REFRIGERATOR KITCHENAID KBSN608EPA01 "Ep-unit is now functioning properly, full ice bin all F/C products are frozen solid. R/C temps are correct, no error code flashing on inverter. Contacted techline-Kathy(sr#7726667891)-no explanation,notes or service pointers on issue. While attempting to adjust to R/C door i found three of the four screws striped on hinge plate. Ordering (4) 7726667891 screw; ordrng 4 W11189635 (screw)s"
Moses D.
BUILT-IN M/W JENN-AIR n/a Made checks did power output test per tech sheet. Tested ok
Damian T.
DRYER-ELECTRIC WHIRLPOOL WED87HEDW0 "Replaced drum belt and idler pulley, rechecked functions and unit needs intake duct assembly+moisture sensors and rear drum rollers. ; ordrng 1 W10906551 (moisture sensor kit) and 2 WPW10314173 (support)s"
Kenly S.
WASHER WHIRLPOOL WTW5000DW1 check and found that the cold water was turned off so the unit was not working well
Sam C.
REFRIGERATOR KITCHENAID KUDF204ESB00 Troubleshoot unit failed on defrost ice buildup called techline they advised to replaced fan motors control and sensor; ordrng 1 W10281315 (THERMAL FUSE) and 1 W10772858 (DEFROST SENSOR ) and 2 W10854409 (MOTOR FAN )s and 1 W10866810 (TAPE) and 1 WPW10788697 (MAIN PCB)
Damion M.
DISHWASHER WHIRLPOOL WDF518SAFM Check unit and found faulty control unit not get hot I installed new parts and check left unit working has design...
Damion M.
DISHWASHER KITCHENAID KDTM354DSS4 Check dishwasher and found broken wine glass jam inside the drain pump I repair the issue instruct customer don’t wash those type of glass because they brake easily left unit working has design...
Clem S.
DRYER WHILPOOL WGD97HEDU0 Arrive customer 03 . Sadi they will call when ready ; saved tckt
Jesse F.
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Found drain/p-trap dislodged and reattached...
Karl G.
DRYER WHIRLPOOL WGD5000DW3 KG 12/26 checked dryer found airflow on vent to outside of home blocked. Cleared blockage. Dryer heating and advancing through cycle. Unit operating as designed
Tyler S.
COMPACTOR WHIRLPOOL KUCS03FTPA Ram is stuck down. Found plastic gear underneath unit is broken into 3 pieces. Needs new drive gear. Customer paid in full $314.49 by card. Allow extra time on return. SR#7726731615.; ordrng 1 882699 (GEAR-DRIVE)
Sam C.
REFRIGERATOR KITCHENAID KFCS22EVBL2 Defrosted ice found drain clogged installed new drain tube cycle check; used 1 W10619951 (grommet) from stock
Jason T.
DISHWASHER JENN-AIR JDB9000CWP2 "Made checks” found defective sump & motor assembly, order parts..; ordrng 1 W10348269 (DRAIN PUMP) and 1 W10605057 (SUMP & MOTOR ASSEMBLY )"
Sam C.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Found both door gaskets peeling order new parts; ordrng 1 WPW10460580 (GASKET GREY)
Jesse F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced drain assembly and L&R side freezer drawer slide assemblies. Also instruct customer on overloading freezer...