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Local Reviews
for Bridgewater, NJ
Powered by Fluid LOCALEfficient, friendly service
Glenn - Bridgewater, NJ
Patricia
Patricia - Bridgewater, NJ
decent
Amanda - Bridgewater, NJ
Nice rep but idiotic procedures
Robert - Bridgewater, NJ
First we call Kitchen Aid to have our sink disposal repaired and wait a week to get someone out. The Kitchen Aid rep had no clue about the product or the warranty. It took a week to get the repair rep out. The repair rep shows up, looks under our sink and says "I'm not a licensed plumber". My reaction is why would they send someone to repair our disposal that is not familiar with plumbing?? Thankfully I was home and not my wife so I spent all of 2 minutes removing the disposal. The rep looks at it and says "It needs to be replaced". "Not sure why they didn't just send me out with one". Then he proceeds to tell me it will be another week until the new one comes in and he can to deliver it. I questioned why he had to deliver it since if they could ship it I wouldn't have to wait a week to have him come back and I will be installing it anyway. He said they will not deliver it and that's how they do it. So now I have to deal with a smelly sink that constantly clogs for another week during the Christmas Holiday so he can drop it off on Christmas Eve. This has to be the most inefficient idiotic way of doing business that I have ever witnessed. Why pay a guy to drive somewhere to repair something he cant repair or even replace? If my wife was home he would have had to have made two return trips since my wife would not have removed the disposal!
Omar S.
WASHER MAYTAG MVWX655DW1 "Found close hot water valve,open test ok..paid service charge$122.57#492"
Jason T.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM01 "Replaced defective mullion heater, tested ok..."
Stan F.
OVEN KITCHENAID KEMS378GSS3 Found oven door hinges bad door past 90 degrees ; ordrng 2 WP4455525 (DOOR HINGES )s
Jason T.
REFRIGERATOR KITCHENAID KBSD606ESS01 "Made checks” repaired tubing ice maker fill, tested ok...; used 2 WP2198677 (CONNECTOR ) from stock"
Stan F.
D/WASHER UNDCTR KITCHEN-AID KDTE104ESS1 Found dispenser brokeninstalled new dispenser ok. Truck stock part.talk to son has a 5 tear warranty ; used 1 W10861000 (DISPENSER) from stock
Roberto M.
WASHER WHIRLPOOL WTW4816FW2 Reset balance test ok..
Roberto M.
DRYER - GAS WHIRLPOOL WGD96HEAU2 I order parts..; ordrng 1 279834 (2 coil gas valve set) and 1 WP338906 (sensor) and 1 WP8573713 (cutoff-tml)
Roberto M.
WASHER WHIRLPOOL WFW96HEAU0 I order parts..; ordrng 1 W10365754 (stator) and 1 W10365755 (rotor) and 1 W11253212 (SCREW) and 3 WPW10253476 (screw)s and 1 WPW10450389 (tub-outer)
Roberto M.
DRYER WHIRLPOOL WGD85HEFC1 I clean blower test ok...
Roberto M.
WSH FRT/LOAD WHIRLPOOL WFW92HEFU0 I order part send two men..; ordrng 1 W10870751 (stator) and 1 W10901175 (tub-outer) and 1 W11253212 (SCREW) and 3 WPW10253476 (screw)s and 1 WPW10425238 (drain pump) and 1 WPW10544980 (rotor)
Stan F.
D/WASHER UNDCTR JENN-AIR JDB3600AWP5 Installed control panel tested ok.
Stan F.
D/WASHER UNDCTR JENN-AIR JDB3600AWP5 Found normal button blinking control board and panel was replace back in December order control panel.shorten key pad ; ordrng 1 WPW10275464 (CONTROL PANEL)
Stan F.
D/WASHER UNDCTR JENN-AIR JDB3600AWP5 Found normal button blinking control board and panel was replace back in December order control panel.shorten key pad ; ordrng 1 WPW10275464 (CONTROL PANEL)
Jason T.
OVEN WHIRLPOOL WEG745H0FS0 "Replaced defective modules, tested ok..."
Jason T.
REFRIG/FREEZER WHIRLPOOL KBFN502ESS00 "Made checks, adjusted left refrigerator door, tested ok..."
Jason T.
REFRIG/FREEZER KITCHEN AID KRMF606ESS00 "Replaced defective wiring harness deli drawer, tested ok..."
Jason T.
REFRIG/FREEZER WHIRLPOOL EV181NZTQ03 "Replaced evaporator fan motor, tested ok...; used 1 WPW10236142 (MOTOR-EVAP) from stock"
Mike G.
DISHWASHER WHIRLPOOL WDT730PAHV0 Installed part working fine
Mike G.
REFRIGERATOR WHIRLPOOL JFC2290VCB Door damaged customer going to think it over
Mike G.
REFRIG/FREEZER WHIRLPOOL EV181NZTQ03 Installed parts working fine
Jason T.
REFRIGERATOR WHIRLPOOL KSSC48QMS01 "Recall!!!Made checks, defrost ice maker fill, tested ok... only charge trip & diagnosis..."
Stan F.
DISHWASHER JENN-AIR JDB8700AWS1 Found unit not level found door shift more to the right adjust unit shift door to the left and also replace door seal .ok no leaks at this time. Called Lisa was told to used auth# jhpwu00dpl1 parts and labor.; used 1 W10300924V (GASKET) from stock
Mike G.
DISHWASHER KITCHENAID KDPE234GPS0 Installed parts working fine
Jason T.
REFRIG/FREEZER WHIRLPOOL WRT311FZDB01 "Installed freezer door assembly, tested ok..."
Mike G.
REFRIG/FREEZER WHIRLPOOL EV181NZTQ03 Unit not tuning off. ; ordrng 1 W10406953 (SWITCH ) and 1 WP3~81329 (DEFROST TIMER ) and 1 WP4~83053~002 (THERMOSTAT )
Mike G.
DISHWASHER WHIRLPOOL WDT730PAHV0 Pump lower spray arm not spinning and hose ; ordrng 1 8269144A (HOSE) and 1 W11085683 (PUMP)
Mike G.
DISHWASHER KITCHENAID KDPE234GPS0 Door hinges broken. ; ordrng 1 WP8534853 (HINGE ) and 1 WP8534854 (HINGE ) and 1 WPW10653840 (LATCH)
Mike G.
COOK TOP KITCHEAID KCGD500GSS00 Installed part working fine
Roberto M.
DRYER GAS WHIRLPOOL WGD92HEFU0 The client has to clean the ventilation of the house. The machine is working well but the ventilation is covered. Test ok..
Mike G.
WASHER WHIRLPOOL GHW9150PW0 Pump no good part $155.09. Labor 135.00 service call 114.95 tax 26.83 431.87. Customer going to think it over
Mike G.
WASHER WHIRLPOOL GHW9150PW0 Pump no good part $155.09. Labor 135.00 service call 114.95 tax 26.83 431.87. Customer going to think it over
Mike G.
DISHWASHER JENN AIR JDB1255AWP Installed parts working fine
Stan F.
DISPOSER WHIRLPOOL KCDI075B Customer will installed disposer
Jason T.
REFRIG/FREEZER WHIRLPOOL KSS048QMB01 "Made checks, cleaned ice dispenser bin, tested ok..."
Mike G.
COOKTOP KITCHENAID KCGD500GSS00 Manifold no good gas valve not moving. ; ordrng 1 W10907218 (MANIFOLD)
Mike G.
WASHER MAYTAG MVWX655DW1 Instructed customer on unit
Roberto M.
DRYER GAS WHIRLPOOL WGD4815EW2 I clean lint from blower wheel. test ok...
Mike G.
MICROWAVE KITCHENAID KCMS1555RSS1 The part that holds the lever in place on the control panel broken so lever not locked in place ; ordrng 1 8205816 (CONTROL ) and 1 WP8205451 (LEVER)
Mike G.
DISHWASHER KITCHENAID KDTM404ESS2 Adjust are broken rack dose not stay in place track no good falling apart ; ordrng 4 W10195840 (POSITIONER)s and 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 4 WPW10195839 (ADJUSTER )s and 2 WPW10250160 (CLIP)s and 2 WPW10250162 (COVER)s and 2 WPW10546503 (ADJUSTER )s and 1 WPW10588164 (HOUSING ) and 1 WPW10588165 (HOUSING )
Mike G.
COOKTOP WHIRLPOOL WFE550S0HZ0 Installed part working fine
Mike G.
DISHWASHER JENN AIR JDB1255AWP Installed part hinge broken ; ordrng 1 WPW10118637 (HINGE ) and 1 WPW10118638 (HINGE )
Stan F.
DISPOSER WHIRLPOOL KCDI075B Found disposer leaking causing breaker to kick out.replace dispose 5 year warranty / ship part to customer if possible / ; ordrng 1 KCDI075BA (DISPOSER)
Jason T.
REF S/S 21 CF WHIRLPOOL WRS321SDHZ "Replaced defective crisper drawers, tested ok..."
Stan F.
D/WASHER UNDCTR JENN-AIR JDB3600AWP5 Installed control board and panel tested ok.