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for Brooklyn, NY
Alan - Brooklyn, NY
Lester - Brooklyn, NY
Anne - Brooklyn, NY
new refrigerator, warranted item. problem diagnosed correctly, part installed upon arrival. communications of service appointment window conveyed, and maintained. spot on at each step. (took awhile for part to be received; but this is not a fault of service provider- but accounts for the 4 stars for convenience, otherwise is 5 stars)
Jonathan - Brooklyn, NY
Efficient and knowledgeable
Nancy - Brooklyn, NY
The problem was quickly diagnosed and treated immediately.
Susie - Brooklyn, NY
Initially I had a mixed experience. I hired DM to repair my washing machine. It needed a part and it took weeks to get the part and I was openly frustrated. I have two kids and loads of laundry so having my machine out of commission is tough. Alas, the part arrived and Omar came to install. He was a DREAM! Super professional and did an excellent job. I can’t say enough about how much I appreciated his service. Well- done Dan- Marc!
Joseph - Brooklyn, NY
I was very impressed with the serviceman that came to install my ice maker. He was efficient, knowledgeable and pleasant to be with.
Ann Pollack - Brooklyn, NY
It was nice to have a serviceman that was so efficient, wore a mask and did the job properly . Thank you
Gillian - Brooklyn, NY
He went beyond his assigned task
Rolly - Brooklyn, NY
The mom repairman was on time. He quickly assessed the problem and fixed it.
BD - Brooklyn, NY
on time and efficient
Vincent - Brooklyn, NY
So far the refrigerator is running the way it is supposed to be The repair man knew ahead what the problem was so there wasn't wasted time.
Indi - Brooklyn, NY
Professional and knowledgeable. He showed up quickly and accurately diagnosed my issue. My fridge is working and life is good. I would definitely refer him to a friend. Thanks Mr. Damion.
Dannie - Brooklyn, NY
Kage is a excellent technician. Very professional he explain what's problems was fix it
Debra - Brooklyn, NY
Dryer error code
Rikal - Brooklyn, NY
This was the second technician to come and try to fix an error I kept receiving on my dryer. He seemed to think it was one thing but then spoke to someone who told him to replace some parts. He did that and the dryer seemed to be working until a few days later I’m getting the same error code again!
gentleman came on time and proceeded to find my problem. He evxplained to me the problem and fixed cleaned up after himself I had a very good aexperie
Mary - Brooklyn, NY
Trisha - Brooklyn, NY
Gregory - Brooklyn, NY
Jisela - Brooklyn, NY
Great Service Visit
Sharon - Brooklyn, NY
Knowledgeable and fast.
Zvia - Brooklyn, NY
Robert - Brooklyn, NY
Very happy with the service. Damian, our service tech was professional and knowledgeable.
Christina - Brooklyn, NY
Service too soon
Rikal - Brooklyn, NY
My washer and dryer both needed service within the first year. The dryer errors still happen after the service so they need to come back. What a pain
WASHER AMANA NFW5800HW0 Spin cycle was off turn back on test ok..
DRYER WHIRLPOOL WHD3090GW0 Check found no problem with unit at this time found no scratches on front panel unit checked ok
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced damaged refrigerator door handle unit checked ok
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Same as ticket 908905
WASHER AMANA NTW4516FW3 Check need a new wire harness pump connector is broken also need capacitor costumer must pay for parts before reschedule total.$110.18 Tech need extra time 2CCW11428524 capacitor $46.58W11448788 wire harness $63.60; snapped 1 QuickPics
DRYER WHIRLPOOL WHD3090GW0 Check found unit making a scraping noise need to man to take down to adjust brackets ; saved tckt
RANGE WHIRLPOOL WEG515S0FS2 Check found cook top and back vent damaged will order ; ordrng 1 W10897891 (Cook top) and 1 W11256338 (Trim vent)
REFRIGERATOR KITCHENAID KRFF707ESS01 Checked and found defrost issue parts needed to resove ; ordrng 1 W10830278 (CONTROL ) and 1 W10843055 (MiN CONTROL BOARD ) and 1 W11033168 (EVAP FAN MOTORM)
RANGE WHIRLPOOL WEG515SOFS2 Check found trim ordered was damage needs to be ordered also needs door handle will order; ordrng 1 WPW10310922 (Trim) and 1 WPW10618239 (Handle)
REFRIG/FREEZER WHIRLPOOL WRT311FZDM00 Installed fresh food door
REFRIG/FREEZER JENN AIR JFC2290VEP7 "Installed harness, icemaker, control and basket"
REFRIGERATOR WHIRLPOOL ART308FFDM06 Checked and found multiple issues with the unit unit has air leak in the refrigerator gasket slipped out of position reposition the gasket also added silicone to liner advise customer to reduce the amount of food in both freezer and refrigerator section and dont block the vents unit is working as designed no further repairs
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked and found faulty thermistor Replace thermistor left unit working as designed; used 1 w10902214 (THERMISTER) from stock
RANGE AMANA AGR5630BDB1 Customer concern was the unit not reigniting itself once it gets to the preheated temperature tested the unit out and found it cycling as designed noticed customer had metal pans in warmer drawer touching the ignitor causing it to short advise customer to not pack anything higher than the height of the warmer drawer Unit is working as designed explain if it doesnt work then the following parts main control and temp sensor would have to be replace customer will not do repair if its needed well just go ahead and replace unit
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 Checked and found right side refrigerator door gasket not ceiling correctly adjusted legs adjusted hinges at the top noticed gasket is rubbing against the frame of the unit very tightly set a correctly advise customer leave it close for at least two hours so the gasket shape can stay no further repairs at this time
REFRIGERATOR JENN AIR JFC2089WEM9 "Adjusted EVAP cover, unit cooling fine at this time 38 in fridge 0 in freezer full frost pattern, all ok"
WASHER MAYTAG MVWC565FW1 Installed control board and lock test ok..
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Check refrigerator again and ice bin not dispensing any ice again the seems weak need parts pls order thank you...; ordrng 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)
RANGE WHIRLPOOL WFG505M0BS3 Check range and found unit leaking gas from the manifold to regulator tubing two holes the burners screw are rusted would have to be drill out I turn gas back off customer said they been without a stove over 2 weeks... Note :If coming back must sent drill to complete...; ordrng 10 3400701 (screw-torx)s and 1 W10514429 (holder-orf) and 1 W10515453 (burnr-head) and 2 W10515454 (burnr-head)s and 2 W10515455 (burnr-head)s and 1 W10619922 (tubing-gas) and 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf)
REFRIG/FREEZER WHIRLPOOL WRS322FDAM04 check refrigerator and found faulty water filter housing invested with roaches ... I installed new filter and water tube instruct customer left unit working has design...
WASHER AMANA NTW4516FW3 Installed control test on cycle working as designed.
WASHER MAYTAG MVW6230HC0 No water leak found from washer costumer states that she saw the water coming out from pipe instruct to get plumber and check that drain pipe could be clog.
DRYER WHIRLPOOL WGD9550WW2 check dryer and found flame not staying on long enough to dry clothes door latch strike no good ...need parts pls order thank you...2124704572 cell phone; ordrng 1 279570 (catch door dryer) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse)
DISHWASHER MAYTAG MDB4949SHZ0 Check dish washer and found unit fills with water but dont wash need control might need sump ...pls order thank you...; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)
REFRIG/FREEZER WHIRLPOOL WRF560SMYM05 Check refrigerator and found frozen drain tube clog ice form in freezer...I defrost ice built up clear drain instruct customer check left unit working has design...
RANGE JENN AIR JGS8860BDP check range and found oven not heating past 100 degree I check found faulty bake ignitor no good I installed ignitor and check left range working has design...Note:no
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed missing line cord and blanket unit needs to be reinstalled properly unit checked ok
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replace defective line cord unit checked ok
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Check found unit has a defective compressor will order ; ordrng 1 W11209866 (Compressor)
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Checked out the ref,founded the failure of the,evaporator fan blade,blockages,improper used,off.Reinstalled the fan blade,testrd ok."
MICROWAVE WHIRLPOOL KMHC319EWH5 "Installed the part listed below,tested ok on cycles"
REF BOT/MT 24CF WHIRLPOOL n/a "Checked out the ref,founded the failure of the doors gaskets,and the air damper,blockages.Cleared the air damper,the doors gaskets and reseted the control,tested ok."
LAUNDRY WHIRLPOOL WGD7300DW1 "Checked out the dryer,founded the failure of the drum,blockages with object and the door handle,broken.Cleared the drum and installed the door handle from the the truck stock,tested ok.; used 1 W10861225 (HANDLE) from stock"
WASHER WHIRLPOOL WM3670HWA "LG stackable unit in the closet was not WLP brand,needs an other service provider."
DRYER EL WHIRLPOOL WHD862CHC1 LF check dryer filter was not completely in installed instruct when cleaning the filter make sure is completely in.
WASHER WHIRLPOOL WFW5620HW0 "Pass diagnostics test no error code save,instruct costumer to use correct cycle and to not overload washer."
MICROWAVE WHIRLPOOL KMHC319EWH5 Installed and left the unit working as needed
DRYER WHIRLPOOL WED7500VW Install parts left unit working as designed
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer concern was the icemaker molding together Explains this happens when she has low water pressure advise that she changed her water filter everything else checked out OK unit is working as designed
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Customer concern was the unit not dispensing ice checked and found ice has accumulated together and formed a large chunk of ice restricting the ice from dispensing; remove the ice - let the ice bin air dry ; auger motor is working dispenser chute door is working as well unit is working as designed no further repairs at this time
RANGE WHIRLPOOL KGSK901SSS01 Check range and found faulty gas valve and spark module need both parts customer will reconsider and call us back... Pls :dont order unless customer call back ...
REF BOT/MT 24CF WHIRLPOOL n/a Check refrigerator and found unit not dispensing any water but she get ice I check found faulty dual water valve humming ...pls order thank you...; ordrng 1 WPW10312696 (water inlet valve)
REFRIGERATOR KITCHENAID KRFF507HPS00 Installed brackets and light/order freezer led light and control ; ordrng 1 CONTROL and 1 W10695459 (module)
M/W OTR WHIRLPOOL WMH78019HZ1 Check micro wave and found faulty cavity thermostat blown we installed new thermostat and check left unit working as design...