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Local Reviews
for Brooklyn, NY
Powered by Fluid LOCALIncomplete Service
Miriam - Brooklyn, NY
We waited a month for a part to arrive. when the tech came back he said it needs another part and it's not worth it to repair. we should just replace. He never related this to PC richards. Instead he just closed out the work order and now I have to start from square one. He did not follow through and alot of my time is being wasted on this
I want a new machine. Tired of the back and forth with technicians
Rosa - Brooklyn, NY
I have warranty .. please sensors are bad on my machine fix it or give me a new one plz
Great Service
Ruslana - Brooklyn, NY
Moses
Mo - Brooklyn, NY
Professional, timely and skillful
Fridge Door Replacement
Mr & Mrs G - Brooklyn, NY
Efficient service: courteous and professional repair person
Great service
Carolyn - Brooklyn, NY
somewhat disappointed
Zvia - Brooklyn, NY
your tech was quite rude when I asked him not to push the vent behind the dryer. I'm still unsure of the fact that he did not damage my dryer. Also he did not level it properly. the back of the unit is higher than the front. I showed it to him and he said he is not changing it
Peter
Peter - Brooklyn, NY
Brandon
Brandon - Brooklyn, NY
My experience was great. The technician was patient, informative very knowledgeable.
Horrible experience
John - Brooklyn, NY
2 months for a 4 year old machine with a 10 year warranty. Machine was looked at on one service call. Then a month later the parts arrived. On 2nd service call the machine was taken apart into 25 pieces. At the last section is was realized the wrong part was ordered. Said new part was going to be expedited. 3 and a half weeks later part arrives. Over 500.00 for laundromat services for the month. Finally original vendor agreed to replace machine.
On Time Service
Marsha - Brooklyn, NY
Kage was very professional and helpful, but of course, the problem that I had wasn't solved.
Good
Jinette - Brooklyn, NY
I had repair service come 4 times to fix the same issues.
replace door on refrig
Robert - Brooklyn, NY
the service agent was great!!!!!!!!!!!!!!!!!!
Doreen
Doreen - Brooklyn, NY
Omar was very knowledgeable and professional. He repaired my dryer and cleaned up.
Very good service.thank you
Ira - Brooklyn, NY
Very good
Service tech was great. I wish the Whirlpool fridge was too.
Antonio - Brooklyn, NY
The service technician was personable and respectful. He communicated what was wrong with the unit and what was being replaced.
Great service
Richard - Brooklyn, NY
The technician was great 👍 very respectful and answer any questions I had for him.. great worker
Great service
Coe - Brooklyn, NY
Great service
Denise - Brooklyn, NY
Great service
Michael - Brooklyn, NY
Well trained techicuan
Great Service
Rachel - Brooklyn, NY
Kage is knowledgeable and helpful.
Great
Dovid - Brooklyn, NY
Nice job
Awe full service
Evelyn - Brooklyn, NY
Rep very disrespectful nasty attitude
Cathy
Thomas - Brooklyn, NY
My experience with the service gentleman was excellent. He was very competent, helpful, polite, and honest. I'm extremely satisfied with the appointment visit. Excellent!
Oven Reair
Chris - Brooklyn, NY
The service tech was very polite, considerate, safe and nicely explaining the situation as he was working to resolve the issue.
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Order new damper ; ordrng 1 W11087463
Omar S.
WASHER MAYTAG MHW5630HW0 Not responding need part 2man 2CC; ordrng 1 W11322901 (CONTROL BOARD )
Kage M.
DISHWASHER WHIRLPOOL KDTE204ESS4 Sump motor ne3ed; ordrng 1 W11084657 (SUMP) and 1 W11305294 (CONTROL) and 1 WPW10653840 (DPPR LATCH )
Paul D.
WASHER WHIRLPOOL WTW5000DW0 Installed wash plate tested ok
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 "Shelves missing, order new ; ordrng 2 W11130203s"
Wayne D.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Order stainless steel fresh food door, door warped ; ordrng 1 LW10642551"
Paul D.
WASHER MAYTAG MVWP575GW0 Customer has 60 month warranty on washer .needs drive motor . Will order ; ordrng 1 W11222082 (motor-drve)
Wayne D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Order bin and shelf ; ordrng 1 W10316760 and 1 WPW10430639
Kage M.
REFRIG/FREEZER WHIRLPOOL GZ25FSRXYY5 Install gasket left unit working as designed
Omar S.
WASHER WHIRLPOOL WFW5620HW2 Pass diagnostics test instruct costumer to use correct cycles also to do a clean washer cycle every month.
Omar S.
DRYER WHIRLPOOL WED7500VW2 Stop in 3 seconds need control and thermostat need 2 men 2CC; ordrng 1 W10843940 (thermostat) and 1 W11126037 (harns-wire)
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Removed ice from EVAP fan blade
Kage M.
RANGE KITCHENAID KGRS202BWH0 Checked and found unit not igniting as design checked and found faulty DSI board and main control board; ordrng 1 WPW10340699 (Board) and 1 WPW10331686 (Dsi)
Kage M.
DRYER WHIRLPOOL WHD862CHC1 Check the phone youre amazing loud buzzing noise parts needed ; saved tckt
Kage M.
LAUNDRY WHIRLPOOL WET4024HW0 Installed and left working as designed
Kage M.
DISHWASHER UNKNOWN UDT555SAFP0 Something is stuck inside of drain pump customer has custom kickplate unable to remove kickplate as its silicone In Also nailed in advised customer to remove for service
Omar S.
DRYER WHIRLPOOL MGD7000XW1 No power need control board and panel control estimate declined paid service charge $136.04#3588855257Labor=$145.00W10554858 control boar $261.18WPW10378252 panel control $258.33
Paul D.
WASHER MAYTAG MVWX655DW2 Customer unhappy with washability of washer eXplain to customer that this is the way whirlpool manufactured this model (MVWX655DW2) tested ok
Kage M.
RANGE WHIRLPOOL WFG525S0JZ0 Checked and found food debris blocking gas to flow to burner cleared food debris left you and I working as designed it l
Paul D.
OVEN WHIRLPOOL CWG3100AAS13 Found door spring broke off will order ; ordrng 2 74004059 (hinge- doo)s
Paul D.
WASHER MAYTAG MVWP575GW0 Checked unit found nut that holds main pulley came loose reattached tested ok
Paul D.
WASHER AMANA NTW4516FW3 Found actuator lock up couldnt change cycles adjusted tested ok
Damion M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Check refrigerator and found faulty control box freezing and melting ...pls reorder thank you...; ordrng 1 W11371382 (CONTROL BOX)
Damion M.
REFRIG/FREEZER WHIRLPOOL WRS325SDHV01 Check refrigerator and found unit not dispensing any water but makes ice the dispense not responding ....pls order thank you...; ordrng 1 W11423782 (DOOR ICE) and 1 WPW10179146 (valve-inlt)
Kage M.
KITCHEN WHIRLPOOL WDT730PAHB0 Checked and found control and user interface faulty; ordrng 1 W11367678 (Control oane) and 1 W11367678 (Control board)
Wayne D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit needs new water valve ; ordrng 1 WPW10420083
Damion M.
WASHER WHIRLPOOL WFW5620HW0 Check washer and found unit giving error code F8E1 long fill I check washer hot and cold valve twice and water flow correctly cus said plumbing was going on downstairs which may have cause issue instruct cus left unit working has design...
Wayne D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer needs new water filter, filter clogged"
Damion M.
RANGE KITCHENAID KSGG700ESS1 Check range and found when put to bake 350 even after cancel the still keeps getting hot advise cus not use ...need parts pls order thank you...; ordrng 1 W10814133 (bezel-knob) and 1 W11029431 (panl-cntrl) and 1 W11034208 (cntrl-elec)
Paul D.
LAUNDRY WHIRLPOOL WFW87HEDC1 Super apt. Needs drain pump and latch ass. Will order ; ordrng 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)
Damion M.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Check refrigerator and found unit leaks from inside of the filter housing broken air diffuser ...need parts pls order unit has to be defrost before we come back ...; ordrng 1 W11177624 (diffuser) and 1 WPW10238092 (tube-water) and 1 WPW10238123 (housing)
Damion M.
WASHER WHIRLPOOL MVWB765FC3 Check washer and found unit giving LF and makes a grinding sound in drain I check found penny in pump I repair that issues found no hot water coming pipe instruct cus she a plumber left unit working has design...
Omar S.
WASHER WHIRLPOOL WTW4800XQ4 Installed suspension test ok...
Kage M.
DISHWASHER MAYTAG MDB4949SDZ0 03 customer will have to reschedule when she get in contact with landlord no model and serial tags on unit
Paul D.
WASHER MAYTAG MVWC400XW4 Found no problem with washer at this time tested ok
Paul D.
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 Found appliance bulb in ref section blown out advised customer light bulb are not covered
Enerve B.
WASHER WHIRLPOOL WTW5000DW1 "Checked out the washer,founded the failure of the control electronic,power issue, improper used. Cleared the control electronic,switched the outlet,recalibrated,tested ok on a full cycles."
Kage M.
REFRIG/FREEZER WHIRLPOOL WRT519SZDM06 Door not holding screws for handle ; ordrng 1 LW10672972 (Refrigerator door stainless steel) and 1 W10837029 (Handle)
Paul D.
WASHER MAYTAG MVWP575GW0 Customer has 60 month warranty on washer .needs drive motor . Will order ; ordrng 1 W11222082 (motor-drve)
Kage M.
REFRIG/FREEZER WHIRLPOOL WRT519SZDM06 Door not holding screws for handle ; ordrng 1 LW10672972 (Refrigerator door stainless steel) and 1 W10837029 (Handle)
Omar S.
WASHER WHIRLPOOL CAE2745FQ0 "RECALL:Check washer no power also coin slider not working,costumer will call the office if he decide to fix it,he already paid service charge on the previous service.W11126319 coin slider $144.67W11188527 main board $342.30WPW10491734 interface $35.96"
Wayne D.
REFRIGERATOR WHIRLPOOL MFF2055FRZ00 Tighten freezer handle
Omar S.
WASHER WHIRLPOOL WFW75HEFW0 Not unlocking found bad latch installed new latch lock test ok...; used 1 WPW10443885 (LATCH) from stock
Damion M.
WASHER WHIRLPOOL WTW8000DW5 Check washer and found broken door lid and drain pump clog and burnt very hot ....customer will reconsider and call us back...