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for Butler, NJ
Worse service ever
Elida - Butler, NJ
Worse customer service ever. They even lie about things.
The Service tech was professional courteous and kmowledgeable
Cathy - Butler, NJ
Lewis I believe was the service tech who was exceptionally good
Mandy - Butler, NJ
Very nice guy. Prompt service and was very thorough.
WASHER WHIRLPOOL WTW8000BW0 "Replace screws agitator and check ok.; ordrng 1 W10518300 (basket) and 1 W10761028 (cntrl-elec) and 1 W11252784 (WASH PLATE ) and 1 WPW10076270 (screw), used 1 W10772621 (SCREWS ), and 1 W10820039 (HUB) from stock"
RANGE KITCHENAID KGSS907XSP00 Door latch and transformer replaced unit tested ok
RANGE KITCHENAID KGSS907XSP00 Helper completed
RANGE KITCHENAID KGSS907XSP00 Tranformer is also defective tech need 2 men to remove and replaced transformer ; ordrng 1 WP9762794 (cntrl-elec) and 1 WPW10111628 (transformr)
WASHER WHIRLPOOL WFW92HEFW0 Ran diagnostic operation ok.
WASHER MAYTAG MVWB765FW3 Installed control & panel checked operation ok.
REFRIGERATOR JENN-AIR JF42NXFXDE02 waited x customer Installed new arm shut off
WASHER MAYTAG MVWB765FW3 Customers bedsheet got caught underneath the agitator removed agitator and remove sheet and tightened agitator .... re-calibrated washing machine and also tested no error codes unit working as it’s designed
WASHER WHIRLPOOL OOOOOOO Unclogged pump checked operation ok.no model or serial number.
REFRIGERATOR JENN-AIR JF42NXFXDE02 called tech-line They advised to replace bail arm service pointer w10914582; ordrng 1 W10889530 (arm-shut)
MICROWAVE WHIRLOOL WML55011HS0 Loose connection on cntrl board Re install Test it all
MICROWAVE WHIRLPOOL WML55011HS0 Door switch replaced tested ok
MICROWAVE WHIRLPOOL WML55011HS0 Replaced defective door sw assy Test it all op ok
OVEN WHIRLPOOL WW30430P Unit need 4 hinges upper oven door and lower oven door part are out of stock customer will call back if want to wait for the part; ordrng 4 WP74008014 (hnge-door)s
WASHER WHIRLPOOL WTW8000BW0 "Sr# 7724704979.....Installed water valve/ ran full diagnostics with tech-support and did a quick wash cycle,..spin test,...everything working as it should no leaks detected at all spin cycle went through no issues whatsoever unit is repaired"
MICROWAVE WHIRLPOOL AMH73521CS4 "Install mag , cap, & fuse, test it is working good ."
WASHER WHIRLPOOL WTW8000BW0 "F 70;....over load error code...dispenser and water inlet valve...check hub,....shaft,...SR# 7724704979...W10820039,...hub driver kit,....bleech dispenser # wpw10554110,....fabric dispenser # wpw10553370,...water valve assy # w10853723.... according to service bulletin bleach and fabric dispensers with water inlet valve need to be replaced as well as hub assembly in tub Per tech supportUnit we’re only Spain but not agitate during testing mode......water valve first only...; ordrng 1 w10853723 (WATER INLET VALVE ASSY)"
WASHER WHIRLPOOL WTW4816FW2 Damaged control.; ordrng 1 W11170319 (CONTROL )
WASHER WHIRLPOOL WTW8000BW SR# 7724682817....Call tech-support this is an older type machine and needed assistance in diagnosing this unit putting it in diagnostic mode but everything tested good no defects found with unit no leaks detected ran spin cycle everything working As it should....
WASHER WHIRLPOOL WTW5000DW1 Installed control checked operation ok.; used 1 W11116590 (CONTROL) from stock
COMPACTOR WHIRLPOOL GX900QPPB4 Unit had no power which is why it was in the stuck position needs to get an electrician there was no power going to the outlet attached an extension cord tested with another outlet and compactor was working as it should unit repaired.
DRYER WHIRPOOL WGD5300SQ0 Installed thermal fuse checked operation ok.; used 1 3392519 (fuse) from stock
WASHER WHIRLPOOL WFW92HEFW0 Unclogged pump checked operation.ok
WASHER WHIRLPOOL LSE7806ACE Machine over 15 years old.Needs gear case also timer not worth repair
REFRIGERATOR KITCHENAID KRSC503EBS01 "Installed a new roller,rivet and bracket"
WASHER WHIRLPOOL WTW5000DWO Needs gear case customer will buy new
REFRIGERATOR KITCHENAID KRSC503EBS01 Missing left roller assembly; ordrng 1 W10475495 (roller) and 1 W10499011 (bracket) and 1 W11208384 (RIVET)
WASHER MAYTAG MVWB765FW3 Needs to change plumbing / no air gap
WASHER WHIRLPOOL WFW96HEACO Svc tested no t advanceing after coo1 called tech support frozen ui assy SR7723766133