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Local Reviews
for Chatham, NJ

Dan Marc Appliance Rated 4.0 out of 5 stars based on 6 customer reviews

Map of Chatham, NJ

Anne




Review of Dan Marc Appliance

Great Service. Very helpful.


Map of Chatham, NJ

Knowledgeable person - good appliance advice




Review of Dan Marc Appliance

He came in and looked at it and told us what was wrong with it. The replacement was not going to be worth it due to the age of the appliance. He gave us good advice.


Map of Chatham, NJ

Horrible follow-up, service and experience




Review of Dan Marc Appliance

We are very frustrated with the service from Dan Marc. The company has shown that they don't follow up on open service calls or provide status on issues. You need to review your policies on checking inventory before bringing it to the customer. Moses came into the house to say he was here and then said he's going to check the part in the van. He then comes back and tells me the part is dented as well and he has to reschedule. Very unprofessional service. I will be recommending that Jenn-Air work with another service provider as Moses had explained that this is the way the process works. I don't care for excuses. After a month we just needed to have a working dishwasher. I would not use your company if there was any option.


Map of Chatham, NJ

Great service




Review of Dan Marc Appliance

Fast prompt and professional


Map of Chatham, NJ

Dana




Review of Dan Marc Appliance

Karl was nice, patient, responsive and quick. He was the best part about the service.


Map of Chatham, NJ

Service guy was great, but we waited for 2 weeks for it to be fixed. Warranty work. 4 months old.




Review of Dan Marc Appliance


Moses D.

Moses D.

DISHWASHER WHIRLPOOL JDB8700AWS3 Made checks replaced faulty vent fan. Tested ok also lights don’t fully shut off on control panel. If customer wants repair for panel order panel WPW10418327 ; used 1 WPW10469574 (VENT) from stock

Near Fairview Ave, Chatham, NJ 07928
Gerry Q.

Gerry Q.

OVEN KITCHENAID KEBC208KSS03 Thermostat fix replaced unit tested ok tech advised customer of loud noise coming from the fan but part shows not longer available ; used 1 WP9759242 (THERMOSTAT FIX) from stock

Near Garden Ave, Chatham, NJ 07928
Frank G.

Frank G.

WASHER WHIRLPOOL WFW7590FW0 Air in the lines from work being done on the road...bled lines and replaced fill hoses using Whirlpool hoses; used 1 8212545RP (5' FXF BAGGED SET (2)) from stock

Near Orchard Rd, Chatham, NJ 07928
Stan F.

Stan F.

RANGE JENN AIR JES9750CAS02 Installed control board tested ok board is cover

Near Edgewood Rd, Chatham, NJ 07928
Gerry Q.

Gerry Q.

RANGE JENN AIR JES9750CAS02 Unit need new control board; ordrng 1 WP8507P23360 (CONTROL BOARD)

Near Edgewood Rd, Chatham, NJ 07928
Gerry Q.

Gerry Q.

RANGE KITCHEN-AID KSDG950ESS1 Unit tested ok oven s not smoking Customer will used and will call back if any issue shows

Near Dempster Rd, Chatham, NJ 07928
Efrain R.

Efrain R.

KITCHEN WHIRLPOOL KDTE254ESS2 Unit does fill.needs sump assy. Motor w10902372 $270.63 / labor 95.00 / pd s/c cust will get back to us.

Near Fuller Ave, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIGERATOR KITCHENAID KRFC302ESS00 Replaced water inlet valve and tightened door handles...; used 1 WPW10420083 (VALVE-DUAL) from stock

Near Washington Ave, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIG/FREEZER WHIRLPOOL KBFN402EPA01 Replaced defective compressor’s inverter...

Near Maple St, Chatham, NJ 07928
Arden D.

Arden D.

DRYER WHIRLPOOL MGDB835DW4 AD. Replaced defective overlay. Unit tested ok.

Near Milton Ave, Chatham, NJ 07928
Arden D.

Arden D.

DISHWASHER KITCHENAID KDFE104HPS0 AD. Checked unit. Tester detected very hard water. Also found faulty heater circuit on control. Ordering control.; ordrng 1 W11305303 (CONTROL )

Near Watchung Ave, Chatham, NJ 07928
Moses D.

Moses D.

DISHWASHER JENN-AIR JDTSS246GP0 Arrived at customer house when inspecting new tub found that it is damaged. Customer very upset and does not want any further repair done.

Near N Summit Ave, Chatham, NJ 07928
Roberto C.

Roberto C.

DRYER MAYTAG DG4000 Adjust baffles screws test ok

Near Somerset Ave, Chatham, NJ 07928
Moses D.

Moses D.

REFRIG/FREEZER JENNAIR JGS8860BDP17 "Made checks intermittently display goes off, spoke to tech line checked wires recommended replacing control elec SR 7724975835. Customer will think about repair"

Near N Hillside Ave, Chatham, NJ 07928
Moses D.

Moses D.

REFREGERATOR JENNAIR JSC24C8EAM00 Cleaned drain tub on refrigerator side. Tested ok

Near N Hillside Ave, Chatham, NJ 07928
Roberto C.

Roberto C.

DRYER WHIRLPOOL WGD8500DW4 Replace motor and belt test ok

Near Dunbar St, Chatham, NJ 07928
Roberto C.

Roberto C.

DRYER WHIRLPOOL WGD8500DW4 Needs motor broken shaft; ordrng 1 W11105178 (motor-drve)

Near Dunbar St, Chatham, NJ 07928
Jason T.

Jason T.

REFRIG/FREEZER JENN-AIR JFI2089AEP12 "Made checks” found defective main control board, replaced defective board, tested ok, Per Diana in the office JENN AIR is covering all of this repair..."

Near Hillside Ave, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Interior lights out. O&i parts(freezer lights)...; ordrng 2 W10908166 (module)s

Near N Hillside Ave, Chatham, NJ 07928
Roberto C.

Roberto C.

WASHER WHIRLPOOL LAT2600AAE Customer removed all water from washer I tilted and found belt loose

Near Lindsay Ct, Chatham, NJ 07928
Roberto C.

Roberto C.

WASHER WHIRLPOOL LAT2600AAE Needs water pump; ordrng 1 WP6-2022030: (PUMP)

Near Lindsay Ct, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced defective(open) evaporator fan motor...; used 1 WP2315539 (EVAP FAN) from stock

Near Main St, Chatham, NJ 07928
Karl G.

Karl G.

DISHWASHER WHIRLPOOL KDTE104DSS0 Kg 4/12 installed lower dish rack rollers. Unit rack rolling out properly. Dishwasher checked ok

Near Chatham St, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIG JENN AIR JF36NXFXDE01 "Bottom of r/s f.f. door out slightly, more than the l/s door. Used heat gun to try and adjust gaskets/to no avail. Took measurements of lower hinges @ closed position(l/s, just under 3/4”, r/s, just over 3/4”). Called tech line (SR# 7724586054). Advised to tell customer to call back installer, have them take wood panel off and check to see if panel is warped. Doors are closing and gaskets are sealing..."

Near Chatham St, Chatham, NJ 07928
Karl G.

Karl G.

KITCHEN WHIRLPOOL KDTE104DSS0 Kg 4/9 spoke to Lori@office whirlpool called and updated model and serial/ dop. Prescreening rollers for lower dishrack; ordrng 4 WPW10195417 (wheel)s

Near Chatham St, Chatham, NJ 07928
Karl G.

Karl G.

REFRIG/FREEZER WHIRLPOOL WRF540CWHZ00 Kg 4/9 spoke to customer. Service order was not dispatched to tech. Spoke to customer and she states mullion center does not engaged to close door. Prescreen ullion center; ordrng 1 WP12722803AP (rail-mulln)

Near Chatham St, Chatham, NJ 07928
Karl G.

Karl G.

DISHWASHER WHIRLPOOL KUDE60HXSS6 "Kg 3/15 Replaced defective main wash motor and door seal. Checked unit through cycle. No leaks detected, washing properly. Operating as designed"

Near N Hillside Ave, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Replaced freezer light modules...

Near Chatham St, Chatham, NJ 07928
Karl G.

Karl G.

DISHWASHER KITCHEN AID KUDE60HXSS6 Kg 3/78 checked unit found unit not cleaning properly and leaking from front during cycle. Needs new motor and door seal; ordrng 1 W10300924V (door seal) and 1 WPW10455261 (pump&motor)

Near N Hillside Ave, Chatham, NJ 07928
Jason T.

Jason T.

REFRIG/FREEZER JENN-AIR JFFCC72EFP00 Installed parts same problem” called tech line got Service pointer W10790000A “ order pressure regulator..; ordrng 1 W10786952 (PRESSURE REGULATOR)

Near N Summit Ave, Chatham, NJ 07928
Jason T.

Jason T.

REFRIG/FREEZER JENN-AIR JFFCC72EFP00 "Replaced defective cover assembly, tested ok..."

Near N Summit Ave, Chatham, NJ 07928
Lewis G.

Lewis G.

RANGE - HI - LO KITCHEN AID KGRS505XSS05 Replaced baking igniter tested unit and working as showed did not need electronic control board

Near Van Doren Ave, Chatham, NJ 07928
Karl G.

Karl G.

REFRIGERATOR AMANA BB20V1S Kg 2/12 checked unit found food not freezing inside freezer. Mullion center hot to touch. Removed front grille cover and cleaned condenser for propr airflow to prevent overheating of compressor. Unit cooling and operating properly

Near Chatham St, Chatham, NJ 07928
Karl G.

Karl G.

D/WASHER UNDCTR KITCHEN-AID KDFE104DSS2 "Kg 2/5 checked unit found water inside tub. Tested through diagnostic, drain pump turned on and drain properly. No error codes stored. Unit reset through calibration cycle. Dishwasher operating as designed"

Near Lum Ave, Chatham, NJ 07928
Roberto C.

Roberto C.

DRYER WHIRLPOOL WGD7000DW3 Replace noisy motor test ok; used 1 279827 (motor) from stock

Near N Hillside Ave, Chatham, NJ 07928
Jason T.

Jason T.

REFRIG/FREEZER JENN-AIR JFFCC72EFP00 "Made checks, found defective cover assembly & dispenser housing, order parts..; ordrng 1 W10792148 (PADDLE ) and 1 W10792149 (PADDLE ) and 1 W10887790 (COVER ASSEMBLY ) and 1 W11048097 (SEPARATOR )"

Near N Summit Ave, Chatham, NJ 07928
Jason T.

Jason T.

REFRIG/FREEZER KITCHENAID KSSO48FMX00 "Replaced defective main board kit, tested ok..."

Near Woodland Rd, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Replaced both freezer light panels/tech had extras on truck(not t/s)...; used 2 W10908166 (MODULE ) from stock

Near Essex Rd, Chatham, NJ 07928
Roberto C.

Roberto C.

WASHER AMANA NTW4516FW2 Replace control run test ok

Near Inwood Rd, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Customer couldn’t be home. Needs to be rescheduled to Friday, 1/11, as early as possible...; schdld next appmnt for 1/11 FRI !"

Near Essex Rd, Chatham, NJ 07928
Roberto C.

Roberto C.

ALPHA MAYTAG MHW6000XW2 Error code f1 e1 control and f1 e9 latch estimate $462.67 will go for a new washer machine paid for service 122.57 check#3625

Near Weston Ave, Chatham, NJ 07928
Jesse F.

Jesse F.

REFRIGERATOR AMANA ABB2224BRW00 "Customer not happy with the hard opening of f.f. door. Explained to to customer about giving time for air release. Reported to tech line(SR# 7723828561). Used a piece of tape and washer, added to bottom of gasket(gasket not compromised), at customer’s request, to release a little air for a better opening..."

Near Hillside Ave, Chatham, NJ 07928
Roberto C.

Roberto C.

WASHER AMANA NTW4516FW2 Needs control dead washer ; ordrng 1 W11170317 (CONTROL )

Near Inwood Rd, Chatham, NJ 07928
Karl G.

Karl G.

RANGE WHIRLPOOL WFG510S0AW2 "Kg 12/24 removed oven bottom cover, cleaned grease build up. Removed salt use to out grease fire. Cleaned all components inside oven. Tested oven through heating. Oven heating and operating as designed"

Near Raymond St, Chatham, NJ 07928