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for Cookstown, NJ
Harry - Cookstown, NJ
Technician was very kind and efficient. Did not try to over charge.
DISHWASHER WHIRLPOOL JDS9860AAP Tested unit found door hinges bent and issues with clock assembly from power surge clock NLA do not order parts customer wants to think about it ; ordrng 2 WP74011140 (HINGES)s
DRYER MAYTAG MGD5500FC0 Complaint is wrong. There is no failure. Unit is working as intended. Cust had a question regarding the check lint screen LED. No issue.
DISHWASHER WHIRLPOOL WDTA75SAHZ0 Unit is working as intended. Upon arrival cust was emptying dishwasher and everything inside was clean besides 2 items. Cust had over loaded lower rack and was not turning on hot water at faucet prior to starting cycle. Water fill is ice cold. Checked water pressure and ran diagnostics. No issue. Educated cust.
M/W OTR WHIRLPOOL WMH75021HZ0 The customer was told by an American home shield that the unit is under warranty factory warranty and they need to contact whirl pool however the purchase date shows it is out of warranty. Spoke with Diane at the main office. She also sees the same thing and is going to call the customer and explain that this needs to be straightened out by American home shield the word they will need a date of purchase receipt in order to get service under warranty this call was scheduled as an out of warranty call at this time. This will need to be straightened out before we can perform warranty service.