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for Cranford, NJ
Great service, even greater with Roberto.
Bruce - Cranford, NJ
Again great service
Mark - Cranford, NJ
Peter - Cranford, NJ
Moses It is a pleasant person And a good representative of the company. He arrived at my house right on time.
Randolph - Cranford, NJ
Richard - Cranford, NJ
So far, all of the Dan Marc repairmen sent to our home have been knowledgeable and polite.
Chris - Cranford, NJ
I have called twice to have someone send me an e-mail to tell me what the serviceman actually fixed. He said he would e-mail us and didn’t. I called yesterday and was told they would e-mail us the invoice and didn’t. Called again today, was told the same and still no e-mail. Just ridiculous. Hard to fill this survey out not knowing what was done. Running dishwasher tonight so still don’t know if it’s working yet.
Talita - Cranford, NJ
Very helpful and courteous serviceman.
My brand new Kitchen Aid microwave did not work upon installation. I was told I needed it checked by a service person who told me I needed a part. I
Linda - Cranford, NJ
Service man very polite and neat. Found the problem quickly. A credit to your company.
Awesome quality service as always
Bradford - Cranford, NJ
Quick and Effective
Frank - Cranford, NJ
The service man was on time and went right to work with a simple fix
Great service and pleasant service person.
Freddie - Cranford, NJ
Voigt - Cranford, NJ
Karl is wonderful!! Polite, friendly and confident. He is super
Roberto is a good repair person.
Richard - Cranford, NJ
Our only problem was the delay in waiting for the part to come in.
Brian - Cranford, NJ
Had another technician come to house couple days earlier ,misdiagnosed the problem gave bad info and didn’t put pieces back correctly.your guy came knew problem after a few moments fixed and was a total professional Thankyou
Orlando - Cranford, NJ
The technician was thorough. He explained what to do in order to avoid issue happening in the future.
Minor problem - under warranty.
Katherine - Cranford, NJ
I was so happy to learn that it was something minor and was covered under my warranty.
Concetta - Cranford, NJ
he was honest and courteous
Arek - Cranford, NJ
Tech very polite, personable and respectful of our personal property
George - Cranford, NJ
Cynthia - Cranford, NJ
DISHWASHER KITCHENAID KUDE60FXSS4 "KG 8/21 checked unit found dishwasher panel buttons does not light up and main wash motor not turning properly to clean dishes. Needs new panel, main motor and filter housing; ordrng 1 W10872845 (filter) and 1 WPW10328226 (pump&motor) and 1 WPW10481113 (panel-cntl)"
REFRIG/FREEZER WHIRLPOOL WRT519SZDW01 "Customer states continual problem, has been serviced prior by another company. Replaced control box assembly and thermistor. Also found iceballing on evaporator cover(see picture on SD-Mobile). O&i parts. 3 count. Check pressures first to determine leak or restriction...bring steamer to defrost evaporator...; ordrng 1 876764 (valve) and 1 978026 (valve) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 W10838965 (THERMISTER), and 1 W11353813 (CONTROL BOX) from stock"
REFRIG/FREEZER WHIRLPOOL MFI2570FEZ07 Check3d and found no issues Explained to about temperature settingsUnit operates as designed
WASHER MAYTAG MVWB765FW3 "KG 3/11 checked unit through diagnostic mode. Calibrated control , tested unit through cycle all components tested properly"
WASHER WHIRLPOOL MVWB766FW1 Tested and found broken water valve / replace it and ran diagnostics/ unit test ok W11165546 valve truck stock ; used 1 W11165546 (VALVE) from stock
REFRIGERATOR WHIRLPOOL WRS973CIHZ "Made checks” instructed customers water supply line needs to be replaced, units ok..."
RANGE JENN AIR JGRP436WP01 Replaced contrl panel and control elec. Tested ok
RANGE KITCHENAID KSGG700ESS1 Replaced faulty cooling fan. Tested ok. Use KP6OJ00AP1 for parts.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced defective freezer light switch and light module...; used 1 W10908166 (LED LIGHT), and 1 W11396033 (LITE ASSY) from stock"
RANGE KITCHENAID KGRS202BSS0 Replaced defective bake/broil harness ; used 1 WPW10701462 (HARNESS) from stock
WASHER MAYTAG MHW6630HC0 Replace main control and pressure switch run test ok
REFRIGERATOR WHIRLPOOL JFC2290REP00 Replaced L&R side f.f. door gaskets...
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Install all parts , need 24 hours to adjusted , ( customer is no home); used 1 4387444 (EVAP KIT) from stock"
ICE MAKER KITCHEN AID KUIC18PNZS0 Replaced defective thermistor customer had tested ok...
DISHWASHER WHIRLPOOL KDPM354GPS0 Made checks needs new silverware basket WPW10473836 not covered under warranty after 30 days. Documented with trade partner team SR 7727186977
WASHER MAYTAG MVWB835DW5 Tested and found no water going into washer machine reset control run diagnostics test ok
WASHER WHIRLPOOL MEDB835DC3 Tested and found normal heat dryer must be clean more often check ok
RANGE WHIRLPOOL WFG550S0HZ1 "KG 2/21 checked unit found door off of unit due to broken hinge. Replaced door hinges, unit operating as designed"
REFRIGERATOR KITCHENAID KRBR109ESS00 "Replaced ice maker, tested ok...; used 1 4317943 (ICEMAKER) from stock"
REF BOT/MT 20CF JENN-AIR JFC2290REP00 "RC door have damage see pictures, ordered both door , mullion and name plate Auth # JOXE800FPL1; ordrng 1 13094739SQ (RC DOOR) and 1 13094747SQ (RC DOOR ) and 1 W10114211 (NAME PLATE) and 1 W11177238 (MULLION )"
WASHER WHIRLPOOL WTW57ESVW1 Found tub saturated with grime Only solution is to replace tubCustomer will think about the repair
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Unit have a different problem than before, I call up the office, need 2 men 3 ct, sealed system repair with locking kit ring.; ordrng 1 W10843121 (filter dryer) and 1 W113931142 (COMPRESSOR )"
WASHER MAYTAG MHW6630HW0 Replace drawer run test no leaks
DISHWASHER WHIRLPOOL WDT730PAHW0 Replaced control panel and housing. Tested ok
REFRIG/FREEZER WHIRLPOOL GSC25C6EYY02 "AD. Checked unit, found broken door hinge slot and damper control. Ordering parts.; ordrng 1 LW10365610 (DOOR ) and 1 W10572852 (DAMPER CONTROL ) and 1 WP2182181 (TIMBLE) and 1 WP2220214 (NAMEPLATE )"
WASHER MAYTAG MHW6630HW0 Leaking water from dispenser drawer; ordrng 1 W11316600 (DRAWER)
REF BOT/MT 21CF JENNAIR JFC2290REP00 Replaced r/s f.f. door gasket and water filter cover...
REFRIG KITCHEN AID KRFC604FSS02 "Water dispensing intermittently. O&i parts. 2 count, unit in tight spot, bring slide for floor...; ordrng 1 W11194380 (INLET VALVE ) and 1 W11336586 (ORION BOARD)"
RANGE KITCHEN AID KSDB900ESS3 Replaced outer glass. Tested ok
DISHWASHER KITCHEN AID KUDS35FXBL5 KG 2/6 installed control and fill valve. Tested unit through diagnostic mode. All components tested properly. Dishwasher operating as designed
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced main board , Orion board and RC evaporator cover due to unit not cooling, tested unit run for 40 minutes both evaporator where frosting up and all fans where running"
RANGE JENN-AIR JGS1450FP0 Replaced broken outer door glass. Tested ok JOMCD00WPL1.3
MICROWAVE JENN-AIR JMV8208CS3 "Made checks display was not on, reset control. Tested ok"
DISHWASHER WHIRLPOOL WDF590SAJW0 Advised customer that over time with use the rinse aid will create a coating in the tub to prevent moisture from sticking into the tub and door liner
RANGE JENN-AIR JGRP436WP01 KG 1/31 checked unit display error code for stuck keypad F2E1 .Unit keypad stuck. Needs new touchpad. Spoke to Andrew@techline documented service. File#7727029911.Lisa@SafetyQuote repairPart# W10888661 $350Part# WPW10464535 $825Labor $140
DISHWASHER KITCHENAID KUDE40FXPA4 Replaced broken lower wheels. Tested ok; used 4 W10195416V (TRANSPORT) from stock
WASHER WHIRLPOOL WTW5000DW3 Replace motor run test check ok
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Ran unit found no leaks at this time, no error codes. Tested ok"
DISHWASHER KITCHENAID KUDS35FXBL5 KG 1/28 checked unit through diagnostic mode unit giving error code for low water and fill valve circuit failure. Needs new control and fill valve; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10327249 (water intake valve)
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Checked unit, all operations ok. Fans and compressor running. Ice bin full, freezer and f.f. temps ok. Now noticing compressor keeps cutting on and off. O&i parts. 3 count...also replace control board and evaporator cover per service pointer W11376817A, s-code S15330...; ordrng 1 W10889841 (cover-evap) and 1 W10903340 (compressor) and 1 W11389713 (CONTROL)"
RANGE WHIRLPOOL WFG505M0BS3 Made checks needs cntrl elec. ordering part ; ordrng 1 W11126814 (CNTRL ELEC )
WASHER MAYTAG MVWC565FW1 Replace gearcase and agitator and used Hub W10528947 from truck stock/ test ok
REF BOT/MT 25CF KITCHEN-AID KFIS25XVMS6 Found drain iced and steamed clear. Replaced drain assembly per service pointer W10632338E...; used 1 W10619951 (grommet) from stock
WASHER WHIRLPOOL WFW92HEFW0 "Needs water pump not draining properly 2cc2m under counter customer paid for the second man,,,paid in full; ordrng 1 WPW10605427 (pump-water)"
WASHER WHIRLPOOL GHW9400PT0 Reset control run check hoses all check ok