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Local Reviews
for Dobbs Ferry, NY
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LaJuana - Dobbs Ferry, NY
Courteous and reliable service. Wayne was extremely knowledgeable and pleasant
Joyce - Dobbs Ferry, NY
Informative service
Michael - Dobbs Ferry, NY
Arrived on time-
Jean - Dobbs Ferry, NY
Fine
Fixed the problem!
Stacy - Dobbs Ferry, NY
We were able to get an appointment quickly using Kitchenaid's online customer service portal. The technician was efficient and friendly. Repairs on refrigerators are never cheap, but it's about the most complicated (and necessary) appliance in your home, so I feel it's always worth using certified labor and parts.
He was prompt and solved the problem
Lajuana - Dobbs Ferry, NY
Wayne L.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Check unit call tech line freezer door need to be replaced broken door harness Sr#7727242619; ordrng 1 LW10691266 (FREEZER DOOR)
Jerel L.
REFRIGERATOR MAYTAG MFF2055YEM Cleared clogged drain. Instruct cus of how to change filter so they can get ice. All functions test ok
Jerel L.
REFRIGERATOR KITCHENAID KFIV29PCMS02 Installed new bimetal and board. Advanced defrost manually. Unit check ok
Jerel L.
DRYER WHIRLPOOL WED4815EW1 Installed new heating element. Unit check ok
Marc M.
RANGE MAYTAG MER8600DE0 Part replaced and tested ok
Jerel L.
REFRIGERATOR KITCHENAID KFIV29PCMS02 Defrost issues. Noise coming from evap fan touching ice. Need to defrost ice and install board and bimetal.; ordrng 1 W11032800 (BIMETAL) and 1 W11380560 (BOARD)
Marc M.
RANGE MAYTAG MER8600DE0 Unit tested and checked heating element needed to complete repair and thermal fuse. Explained to cx that unit would have to be kept and maintained in order for unit to be repaired under 10year warranty guidelines unit must be maintained care and keep not followed.; ordrng 1 W10779716 (ELEMENT) and 1 WP3196548 (FUSE)
Wayne L.
REFRIGERATOR WHIRLPOOL ED5FHEXNQ00 Check unit ice was built up in ice maker water hose and ice bucket was also frozen repaired issues unit now working fine
Jerel L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed new board and thermistor. Advanced into defrost. Unit check ok
Jerel L.
M/W OTR WHIRLPOOL WMH32519FZ-0 Adjusted interlock switch. Engaging door switch now. If problem persist please send W11244494
Wayne L.
WASHER MAYTAG MVWX655DW1 Check unit installed part that was order unit working fine
Wayne L.
WASHER MAYTAG MVWX655DW1 Check unit control board is faulty ; ordrng 1 W11116592 (CONTROL BOARD )
Wayne L.
WASHER WHIRLPOOL WFW5620HW0 Check unit installed part that was order unit working fine
Wayne L.
WASHER WHIRLPOOL WTW5000DW2 "Check unit gear case is faulty and need to be replaced very tight spot 3 counts is needed ; ordrng 1 W10721967 (CAM) and 1 W11035751 (GEAR CASE), used 1 W10528947 (HUB) from stock"
Jerel L.
WASHER WHIRLPOOL MVWB835DW4 "No errors found. Instruct cus of proper sound operation, and possible overloading of machine. Unit has wash plate. Advised cus to run clean washer to help out with lint on clothes. All functions test ok. SR# 7726868331"
Marc M.
RANGE WHIRLPOOL WFG515S0EB0 Unit tested and checked no flames no fire detected at time of app. Cx had a grease fire which is caused by food spilling over in cavity a spilling down under base of oven. Explained to cx that cleaning unit manually would take care of her issue. Cx instructed.
Wayne L.
DISHWASHER AMANA ADB1400AGW0 Check unit instruct customer how unit works unit working fine
Wayne L.
REFRIG/FREEZER WHIRLPOOL KRFC604FSS01 Check unit installed doors that was order unit working fine
Jerel L.
REFRIGERATOR WHIRLPOOL KBFS25EWMS10 "Noise coming from damper. Damper opens and closes consistently. Replaced damper, no noise found. Unit working as designed."
Marc M.
DISHWASHER KITCHENAID KDTE104ESS1 "Unit tested and checked motor needed to complete the repair cx will call if he decides to repair estimate 434.84 with trip charge If cx calls, part needed will be motor assembly wpw10605047"
Wayne L.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Check unit freezer door was off track reinstalled door and ice bucket unit working fine
Marc M.
RANGE AMANA ACR4503SFW3 "Order draw glider however cx is a bit dimensional cx stove has no issues except the draw and even the draw is over filled with dots and pans too heavy for draw damaging slider. Cx request different tech see pics cx has hoarding issue cant work in clutter every where kitchen,ect barely made it threw door too much stuff to open door.; ordrng 1 W10807828 (DRAWER GLIDER)"
Marc M.
DISHWASHER KITCHENAID KUDE20FBWH0 Unit tested and checked unit fills with water however does not drain cleared drain motor and tested ok drains and washes after repair.
Wayne L.
WASHER WHIRLPOOL WHD560CHW1 Check unit didn’t verify any issues with unit all mechanical functions are working fine
Kenly S.
WASHER MAYTAG MVWC400XW4 check and found that the tub and the suspensions and the latch are defective; ordrng 1 W10324648 (TUB OUTER ) and 1 W10404050 (LATCH ) and 1 W10780051 (SUSPENSION )
Marc M.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Unit tested & checked bottom freezer icing up snowy ice causing issues for door closing.Asper Tm tracks no snap back needs tracks gave cx prt numbers and prices cx declined.repair
Derrell D.
WASHER WHIRLPOOL WFC7500VW2 Unit unresponsive during quick test mode. Leaking water out dispenser during fill. Door not locking. ; ordrng 1 WPW10192965 (MCU ) and 1 WPW10192973 (DISPENSER DOOR) and 1 WPW10192994 (SWITCH ) and 1 WPW10192995 (DOOR LOCK) and 1 WPW10215637 (DISPENSER )
Jerel L.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 Installed new led board. Unit checked ok
Darren S.
LAUNDRY WHIRLPOOL WFW75HEFW0 Found not draining .. remove clog from drain pump ... retested abd ran diagnostics .. now unit working ok; Job Cmpltd
Marc M.
RANGE WHIRLPOOL n/a Parts installed unit tested & checked ok complete board replaced. And tested ok heated up water no issues.
Darren S.
RANGE WHIRLPOOL n/a Install parts
Jerel L.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 Installed new user interface. Unit still flickers. Needs led board.; ordrng 1 W10830288
Marc M.
RANGE WHIRLPOOL KICU500XSS Unit tested & checked ordering module to complete repair spoke with tech line he explained that the f47 code is power issue not user interface issue .Ordering module and fuse to complete repair.; ordrng 1 W10857230
Jerel L.
REFRIGERATOR KITCHENAID KRFF507ESS01 user interface faulty. Called techline. Spoke to chris. SR# 7724271504; ordrng 1 W11089931
Darren S.
DRYER WHIRLPOOL WED5900SW0 Install parts
Darren S.
DRYER WHIRLPOOL WED5900SW0 Fuse open ; ordrng 1 WP3390719 (FUSE)
Marc M.
RANGE WHIRLPOOL KICU500XSS Unit tested and checked board defective gave cx estimate for repair will call back if would like to repair if cx decides to order part it would be prt number wpw10396615. 2 men 2 count.
Marc M.
DISHWASHER JENN-AIR JDB9800CWP2 Panel installed unit tested and checked however after installing panel unit doing the same thing will reorder board to complete repair.; ordrng 1 W10866121
Marc M.
DISHWASHER JENN-AIR JDB9800CWP2 Panel installed & control board unit tested & checked ok.
Michael I.
WASHER WHIRLPOOL SAV365ZAWW Needs transmission. Estimate declined.
Michael I.
WASHER MAYTAG MVWB765FW0 Cannot remove agitator and bolt. Must be broken off. Customer still able to use machine. Did not want me to break without first ordering parts. Needs agitator and bolt. 3 count;
Marc M.
M/W OTR WHIRLPOOL WMH32519FZ-0 Unit tested & checked door switches checked & re attached switches and tested ok unit ops well no prt needed for repair.
Michael I.
WASHER WHIRLPOOL WTW5000DW2 Replaced control. Also needed latch. Replaced from truck stock. ; used 1 W10838613 (LATCH) from stock
Michael I.
WASHER MAYTAG MVWB765FW0 Needs gearcase; ordrng 1 W10734521 (SLIDER) and 1 W10754161 (ROTOR) and 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE)