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Local Reviews
for Eatontown, NJ
Powered by Fluid LOCALDISHWASHER REPAIR
William - Eatontown, NJ
Eric was very friendly and personable. He seemed very knowledgeable about my dishwasher that he was repairing, and he seems genuinely concerned about solving the issue that I have been having with my dishwasher.
Great service
Erik - Eatontown, NJ
The technician that came to my home to replace to major parts of my dishwasher was timely, polite, respectful, personable, thorough and efficient. The dishwasher is working better than it did the first day it was installed.
Positive experience
Erik - Eatontown, NJ
Your company is very communicative and your service windows are much more handleable than most companies. Your service tech was very friendly, personable and knowledgeable. The only suggestion I would make, is that when you receive an order for a possible Functional Failure (as mine was), that your service tech is scheduled enough time to automatically run a Diagnostic on the appliance, not just turn on the machine and see that it is initially working. Especially, when the Washer Motor error code was flashing. The machine was failing about 45 min-1 hour in. No Diagnostic was run and I did have to have a tech return 2 days later. When I called to rescheduled I, clearly, requested they spend additional time (my request was honored) and a Diagnostic was run, at this visit. The result? It was found that two main components of the appliance were defunct.
Good service
Robert - Eatontown, NJ
Did not fix the machine after 3 scheduled appointments.
James - Eatontown, NJ
Eric P.
WASHER WHIRLPOOL 999999 "Ep-customer called to cancel multiple times, must be an entry issue because she never initiated a service call"
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRT314TFDW Vd found unit in a kiddie academy commercial setting advised cust unit is not covered and ext warr voided
Vincent D.
DRYER MAYTAG MGD3500FW0 Vd unit needed seal (w11401018) installed part tested unit ran to specs ; used 1 W11401018 (SEAL) from stock
Vincent D.
BELLA WHIRLPOOL WRF954CIHZ00 vd found a single ice block in dispencer as if ice maker double filled took ice out and new batch dispensed normal out of ice maker called tech line was advised to replace ice maker and user interface (W11330648) Ref# 7728346346; ordrng 1 W11330648 (panel-ui)
Brian H.
REFRIGERATOR KITCHENAID KURR304ESS00 "Diagnosed sealed system leak. Need to order and install dye dryer WPW10143759 to determine location of leak and identify faulty part. Called trade care team to confirm this repair would be covered. I was informed showroom models only have a one year warranty , but the sealed system is covered under a limited extended warranty for 5 years. SR# 7727188175. Order parts, extra time on return.; ordrng 1 WPW10143759 (DYE DRYER)"
Vincent D.
WALL OVEN KITCHENAID KEBS109BSS01 Vd installed part tested unit ran to specs collected bal of 167.69 cc #
Vincent D.
WALL OVEN KITCHENAID KEBS109BSS01 Vd unit needs fuse (WPW10545255) 40 trip 11795 labor 140 tax total 317.69 collected 150by cc # cust owes 167.69 on return ; ordrng 1 WPW10545255 (fuse-thrml)
Eric P.
WASHER WHIRLPOOL WTW4850XQ0 "Ep-explained OOW to customer who called her husband-stated booking online and speaking with office this morning, nothing on the website nor in conversation about service charge. Did a quick diagnostics while on the phone. Unit needs a gearcase and actuator as well as supply lines corrected. Emailed estimate, customer said he was going to contact the office"
Vincent D.
DRYER WHIRLPOOL WGD4815EW2 Vd installed timer tested unit ran to specs
Vincent D.
DRYER WHIRLPOOL MGD6630HW1 Vd found right side of vent cover on the insides screw not in allowing vent cover to move reattached tested unit ran to specs
Vincent D.
DISHWASHER KITCHENAID KDFE104DSS2 Vd found unit needed motor/sump ( WPW10605057) installed part tested unit ran to specs ; used 1 WPW10605057 (PUMP & MOTOR) from stock
Chris H.
REFRIG/FREEZER KITCHEN AID KRFF507HPS00 CH - replaced fc led module - tests good
Vincent D.
WASHER WHIRLPOOL WET4027HW0 Vd found no error code in system and unit was at the end of cycle unit completed on its own with no issues called tech line was advised nothing wrong at this time and nothing to do at this time called trade care Ref # 7726514919Ref #7726474716
Vincent D.
REFRIG/FREEZER KITCHENAID KRMF706ESS01 Vd tested unit found no issues at this time unit running to specs cust stated its intermittent and is working now
Chris H.
DRYER MAYTAG MGD3500FW0 "CH - found unit with slight vibration during use. Adjusted level and moved unit over approximately 4” to the right to minimize vibration of gas line and vent hose. Tests good. No other unusual noise observed, no functional issues found at this time"
Chris H.
DISHWASHER WHIRLPOOL WDF520PADM7 "CH - customer complaint of unit not draining. Unit is in a rental property and was only used once since installation. Found drain line connected to garbage disposal with knockout not taken out. Large amount of corrosion around rim of disposal connection to sink. Reinstalled drain line to second sink drain to correct. Tested unit - fills, circulates, and drains normally. No other functional issues found at this time"
Eric P.
DISHWASHER WHIRLPOOL WDT720PADM1 "Ep-found debris restricting drain pump, cleared and unit functions as designed"
Eric P.
OVEN WHIRLPOOL WOS51EC0AB01 "Ep-Installed new board, started diagnostics, internal failure F E0, F1E0 again. Contacted techline -Leon (sr#7724869661)- explained we changed complete console assembly AND main control. New control is faulty and needs to be changed. Ordering (1) W10741603 cntrl-elec, (1)oven cart, (1) extra time; ordrng 1 W10741603 (CNTRL-ELEC)"
Eric P.
DISHWASHER KITCHEN AID KDTE704DSS "Ep-Installed new control panel,vent and deflector. Ran diagnostics to reset unit."
Vincent D.
REFRIG/FREEZER KITCHEN AID KBFS20EVMS5 Vd found drain line clogged cleared tested unit ran to specs collected trip 114.95 labor 90 tax total 218.53 paid in full by check # 149
Brian H.
WALL OVEN WHIRLPOOL WOD51ES4EB00 "Found Loose wire to oven TCO. Reattached wire, tested oven. Working ok Informed customer of installation issue (missing floor beneath oven cavity)."
Eric P.
OVEN WHIRLPOOL WOS51EC0AB01 "Ep-Installed new U/I, programmed and started auto test. Unit is now coding F E0(replace control). Tech sheet does not provide an F_E0 description. Ordering (1) W10741603 cntrl-elec, (1) oven cart, (1) extra time; ordrng 1 W10741603 (CNTRL-ELEC)"
Vincent D.
WALL OVEN WHIRLPOOL WOD51ES4EB00 Vd asst ep refer to his notes
Eric P.
WALL OVEN WHIRLPOOL WOD51ES4EB00 "Ep- Installed new control board, tested lower oven- bake @ 350° = 275° after 45 minutes. Techline JK(sr#7724711417)- door position switch, confirm voltage to elements ( done on previous trip and techline call). Ordering (1) W10745723 elmnt-bake, (1) WPW10195934 latch-door. AM appointment, oven cart, 2 extra time; ordrng 1 W10745723 (ELMNT-BAKE) and 1 WPW10195934 (LATCH-DOOR)"
Brian H.
DISHWASHER WHIRLPOOL WDT720PADM0 "Made adjustment to drain hose to reduce low lying slack in line. Filled and drained unit 3 times and observed no additional problems. Ran diagnostics, found no saved fault codes and produced no new fault codes during test cycle.Working ok"
Eric P.
OVEN WHIRLPOOL WOS51EC0AB01 "Ep-unit has F1E0 error code, needs new control panel. Ordering (1) W10861485 panl-cntrl; ordrng 1 W10861485 (PANL-CNTRL)"
Eric P.
DISHWASHER KITCHEN AID KDPE234GPS0 "Ep-installed new pump&motor, ran diagnostics to reset and check for leaks. Started “normal” cycle, advanced properly."
Dennis B.
WALL OVEN WHIRLPOOL WOD51ES4EB00 Db refer to ep notes 2 man ; saved tckt
Eric P.
WALL OVEN WHIRLPOOL WOD51ES4EB00 "Ep-installed new lower oven sensor and tested unit-bake @350° =45min and reached 300°. Ohmed both lower elements-good. Oven thru F1E1,F3E1 codes after we shut it down. Contacted techline -Dustin (sr#7724711417)- bad control board. Ordering (1) W10807576 cntrl-elec; ordrng 1 W10807576 (CNTRL-ELEC)"
Eric P.
BELLA JENN-AIR JFFCC72EFP02 "Ep-unit has elevated temps in F/C 51°-AVG 46°. R/C temps of 38°-AVG 35°. Ran test #40- compressor and valve function properly. Techline-Kurt(sr#7724713207)-Test #39 @50%=78-80W, should be 90W. Unit has low charge. Ordering (1) W11109499 drier-tube, (1) W11036448 solenoid. Needs service port and recharge; ordrng 1 W11036448 (SOLENOID ) and 1 W11109499 (DRIER-TUBE)"
Eric P.
WALL OVEN WHIRLPOOL WOD51ES4EB00 "Ep-unit has heating issue in lower oven, main control,thermal fuse and upper TOD have been replaced. Spoke with customer on phone and explained issue. Customer has asked for the first appointment due to repeated days off from work. Ordering (1) W11034459 thrmst-fix (2) W10859573 sensor, (1) 2nd man, (2) extra time; ordrng 2 W10859573 (SENSOR)s and 1 W11034459 (THRMST-FIX)"
Eric P.
DISHWASHER WHIRLPOOL WDT720PADM0 "Ep- Installed new pump&motor and drain pump, tested for leaks. Ran diagnostics to reset functions"
Eric P.
DISHWASHER KITCHENAID KDPE234GPS0 "Ep-unit showed 4-3, 6-4 error codes, then filled with water and nothing further in diagnostics. Tried starting wash cycles, same result. Customer had unit running upon arrival. Ordering (1) W11085683 pump&motor, (1) W11087210 cntrl-elec; ordrng 1 W11085683 (PUMP&MOTOR) and 1 W11087210 (CNTRL-ELEC)"
Chris H.
REFRIGERATOR WHIRLPOOL GB9FHDXWS04 "CH - found fc door not closing fully due to lower basket being installed backwards - corrected issue, door closes fully. Found icemaker dead - replaced with icemaker {D7824706Q} from truck stock, jumped out im, observedfull harvest and fill cycle, tests good ; used 1 D7824706Q (icemaker assy) from stock"
Chris H.
DISHWASHER KITCHENAID KDPE234GPS0 "CH - unit operating normally, no functional issues found at this time"
Eric P.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Ep-Replaced defective icemaker, cycled to home position and filled. Advised customer to discard first 3 batches of ice"
Chris H.
RANGE FRIGIDAIRE JDS9860AAP CH - assisted w/ 2man
Brian H.
RANGE FRIGIDAIRE JDS9860AAP "Replaced parts, working ok."
Dennis B.
DISHWASHER WHIRLPOOL WDF130PAHW0 Db installed parts tested unit unit ran to specs
Dennis B.
WASHER WHIRLPOOL WET4027HW0 Db installed parts tested unit unit ran to specs
Dennis B.
DISHWASHER WHIRLPOOL WDF130PAHW0 Db unit has 4-3 wash motor dead unit needs following part; ordrng 1 W10888591 (MOTOR SUMP)
Eric P.
DISHWASHER WHIRLPOOL WDT720PADM0 "Ep-unit had 6-6( cool water), 8-1(slow drain), 8-2(drain motor electrical problem) error codes. Ran diagnostics to reset heat. Re-installed rack clips. Checked drain, pump has a broken fin and inside off sump is all chewed up. Retainer clip is broken. Ordering (1) WPW10671941 pump&motor, (1) W11158802 baskt-ware,(1) WPW10348269 pump-drain, (1) WPW10503548 retainer; ordrng 1 W11158802 (BASKT-WARE) and 1 WPW10348269 (PUMP-DRAIN) and 1 WPW10503548 (RETAINER) and 1 WPW10671941 (PUMP&MOTOR)"
Eric P.
RANGE FRIGIDAIRE JDS9860AAP "Ep-installed new cartridge, tested function. Adjusted hinge for closure, replacement hinge is not needed"
Dennis B.
DISHWASHER KITCHENAID KDTE254ESS1 Db third rack left rail broke and both adjusters need to replaced; ordrng 1 W10913628 (3 RACK RAIL) and 2 WPW10309090 (SCREW)s
Eric P.
WASHER MAYTAG MVWC400XW4 "Ep-unit has bad gearcase, pulley guard is black and has oil dripping from it. Ordering (2) W11035747 gearcase, (1) WPW10006384 belt; ordrng 1 W11035747 (GEARCASE) and 1 WPW10006384 (BELT)"