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Local Reviews
for Eatontown, NJ
Powered by Fluid LOCALPositive experience
Erik - Eatontown, NJ
Your company is very communicative and your service windows are much more handleable than most companies. Your service tech was very friendly, personable and knowledgeable. The only suggestion I would make, is that when you receive an order for a possible Functional Failure (as mine was), that your service tech is scheduled enough time to automatically run a Diagnostic on the appliance, not just turn on the machine and see that it is initially working. Especially, when the Washer Motor error code was flashing. The machine was failing about 45 min-1 hour in. No Diagnostic was run and I did have to have a tech return 2 days later. When I called to rescheduled I, clearly, requested they spend additional time (my request was honored) and a Diagnostic was run, at this visit. The result? It was found that two main components of the appliance were defunct.
Good service
Robert - Eatontown, NJ
Did not fix the machine after 3 scheduled appointments.
James - Eatontown, NJ
Chris H.
REFRIGERATOR WHIRLPOOL GB9FHDXWS04 "CH - found fc door not closing fully due to lower basket being installed backwards - corrected issue, door closes fully. Found icemaker dead - replaced with icemaker {D7824706Q} from truck stock, jumped out im, observedfull harvest and fill cycle, tests good ; used 1 D7824706Q (icemaker assy) from stock"
Chris H.
DISHWASHER KITCHENAID KDPE234GPS0 "CH - unit operating normally, no functional issues found at this time"
Eric P.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Ep-Replaced defective icemaker, cycled to home position and filled. Advised customer to discard first 3 batches of ice"
Chris H.
RANGE FRIGIDAIRE JDS9860AAP CH - assisted w/ 2man
Brian H.
RANGE FRIGIDAIRE JDS9860AAP "Replaced parts, working ok."
Dennis B.
DISHWASHER WHIRLPOOL WDF130PAHW0 Db installed parts tested unit unit ran to specs
Dennis B.
WASHER WHIRLPOOL WET4027HW0 Db installed parts tested unit unit ran to specs
Dennis B.
DISHWASHER WHIRLPOOL WDF130PAHW0 Db unit has 4-3 wash motor dead unit needs following part; ordrng 1 W10888591 (MOTOR SUMP)
Eric P.
DISHWASHER WHIRLPOOL WDT720PADM0 "Ep-unit had 6-6( cool water), 8-1(slow drain), 8-2(drain motor electrical problem) error codes. Ran diagnostics to reset heat. Re-installed rack clips. Checked drain, pump has a broken fin and inside off sump is all chewed up. Retainer clip is broken. Ordering (1) WPW10671941 pump&motor, (1) W11158802 baskt-ware,(1) WPW10348269 pump-drain, (1) WPW10503548 retainer; ordrng 1 W11158802 (BASKT-WARE) and 1 WPW10348269 (PUMP-DRAIN) and 1 WPW10503548 (RETAINER) and 1 WPW10671941 (PUMP&MOTOR)"
Eric P.
RANGE FRIGIDAIRE JDS9860AAP "Ep-installed new cartridge, tested function. Adjusted hinge for closure, replacement hinge is not needed"
Dennis B.
DISHWASHER KITCHENAID KDTE254ESS1 Db third rack left rail broke and both adjusters need to replaced; ordrng 1 W10913628 (3 RACK RAIL) and 2 WPW10309090 (SCREW)s
Eric P.
WASHER MAYTAG MVWC400XW4 "Ep-unit has bad gearcase, pulley guard is black and has oil dripping from it. Ordering (2) W11035747 gearcase, (1) WPW10006384 belt; ordrng 1 W11035747 (GEARCASE) and 1 WPW10006384 (BELT)"
Eric P.
MICROWAVE JENN-AIR JMC2430DP01 "Ep-wall oven microwave, unable to remove and replace interlock, being rescheduled for Wednesday 2/27/19 with a 2nd man. Parts left with customer; schdld next appmnt for 2/27 WED !"
Vincent D.
WASHER WHIRLPOOL WTW5000DW1 Vd tested unit found no issue at this time could not duplicate at this time
Eric P.
REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 "Ep-removed freezer bottom and cleared ice, found drain pan and drain tube frozen. Cleared with hot water and small tube to get down into drain tube. Functions as designed"
Eric P.
WASHER MAYTAG n/a "Ep-customer met me in the driveway,stating they called 3 times between 5:15-5:45 and got no answer. Declined service"
Eric P.
WASHER WHIRLPOOL MVWB725BW0 "Ep-unit had no error codes, ran diagnostics. Manually tested spin, agitate, lid lock. Unit functions as designed"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS571CIHW00 "Ep-installed new diffuser, tested function"
Brian H.
WASHER WHIRLPOOL WFW75HEFW0 "Diagnosed found catch and latch not aligned. Reinstalled both so aligned together when door shuts, working ok"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS571CIHW00 "Ep-unit has faulty diffuser, very loud when opening and closing. Ordering (1) W11164593 diffuser; ordrng 1 W11164593 (DIFFUSER)"
Chris H.
WASHER MAYTAG MVWX655DW1 "CH - found unit with stored error codes f2e1 and f7e1. Cleared codes and ran through diagnostic test #3 in techsheet. Unit able to go into heavy agitate and spin normally. Basket spins freely. Verified correct operation of tachometer. No functional issues found, could not recreate complaint. Calibrated vrm, ran unit through diagnostic cycle - tests good, no new errors. Unit is functioning normally at this time."
Eric P.
REFRIDGERATOR KITCHENAID KRFF507HPS00 "Ep-installed new damper control, functions as designed"
Eric P.
RANGE WHIRLPOOL WFC150M0EW2 Ep-unit looses time and took 28 minutes to boil 6 cups of water. Proper voltage to unit.Replacing control. Ordering (1) W11122557 cntrl-elec; ordrng 1 W11122557 (CNTRL-ELEC)