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for Elizabeth, NJ
Sophia - Elizabeth, NJ
Response from Dan Marc Appliance:
We are sorry you felt very dissatisfied. Unfortunately, since the issue you have with your range is cosmetic and over the allotted time-frame window of your warranty, we can not make the decision to replaced the grates. Should Whirlpool give you a concession, we would be more than happy to order the parts for you. Please understand, we must follow the guidelines set forth by the manufacturer, and don't have the authority to waiver from it.
Maxwell - Elizabeth, NJ
Great service from the technician
Patricia - Elizabeth, NJ
Excellent Service and Knowledge
Bernadette - Elizabeth, NJ
Yolanda - Elizabeth, NJ
Leonardo - Elizabeth, NJ
Fernando - Elizabeth, NJ
Gail - Elizabeth, NJ
He gave my refrigerator a new lease on life.
Kelma - Elizabeth, NJ
The BEST person ever, he did the work the other one was supposed to do on the first time. Thank you !!
Great service and punctual
Delia - Elizabeth, NJ
Serviced our tenants fridge and tenants were very happy with outcome and service
Mariana - Elizabeth, NJ
Patricia - Elizabeth, NJ
Bonnie - Elizabeth, NJ
arden wa sclear in what he was doing, what the issue was, how he fixed it. very friendly
Bonnie - Elizabeth, NJ
Arden was clear with what he was doing, what he found and how he made repairs. very friendly
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "KG 8/21 checked unit found evaporator fan not turning to cool fresh food section. Burning smell coming from freezer section during defrost. Needs new heater, fan motor and harness; ordrng 1 WPW10436849 (heater) and 1 WPW10464673 (motor-evap) and 1 WPW10487766 (harns-wire)"
WASHER MAYTAG MHW6630HW0 Replace main control run test ok
LAUNDRY MAYTAG MVWB835DW4 F6 e2 needs console dead washer ; ordrng 1 W11112656 (console)
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 "Replaced defective ice maker, tested ok...; used 1 4317943 (ICEMAKER) from stock"
WASHER MAYTAG MVWC415EW1 No water coming into washer machine reset control run test ok
WASHER AMANA NTW4516FW3 "AD. Checked unit, recalibrated and ran diagnostics. Unit functioned within design, making normal operational sounds. Advised customer on load and cycle selection. Unit ok."
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "AD. Checked unit, found faulty power supply circuit. Advised customer to get electrician to correct issue. Unit ok."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "AD. Checked unit, found dented door. Ordering door.; ordrng 1 LW10913407 (DOOR)"
RANGE WHIRLPOOL WEG745H0FS0 "AD. Checked unit, found discolored finish to grate and oven bottom (cosmetic). These are excluded from warranty.;/ Checked unit/ working properly/ Job Cmpltd"
REFRIG/FREEZER WHIRLPOOL WRF736SDAM14 Unit still frosting in freezer. Freezer door warped. O&i parts. Repair per service pointer W10758831B. 2 count...customer will call and try and get a concession...recall per previous tech...; ordrng 1 LW10422791 (dor-fip ss) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W10841140 (adhesive)
FREEZER WHIRLPOOL WRS321SDHZ01 "AD. Checked unit, found return vent inside fresh food compartment liner has a gap in seam. Return vent is incorporated inside liner wall ( not replaceable). Customer prefers unit replacement not sealant around seam. Customer will contact Dealer on replacement."
DISHWASHER WHIRLPOOL WDT970SAHZ0 Ck DW Unable to verify customer customer Unit works as designed Put DW on diagnostics no error codes stored in memory
RANGE WHIRLPOOL WFG505M0BS3 "AD. Checked unit, found faulty valve. Replaced defective valve. Unit tested ok."
REFRIGERATOR AMANA AFI2539ERM02 "Replaced l/s f.f. light switch. Ice dispensing ok. Both f.f. door gaskets needed. O&i parts. Customer requests next available Saturday due to their work schedule...; ordrng 2 W10830055 (gasket-fip)s, used 1 W11396033 (LITE ASSY) from stock"
REFRIG/FREEZER MAYTAG MFW2055FRZ00 "Container cover was on the bottom on freezer floor obstructing the freezer door from closing all the was, adjust shelf in fresh food."
RANGE WHIRLPOOL JGRP430WP02 "Made checks simmer flame would shut off in middle of cooking, cleaned simmer orifice and tested oven temperature. Tested ok"
RANGE WHIRLPOOL WFG320M0BS3 Replaced outer glass assembly unit is repaired....
DRYER WHIRLPOOL CGM2745FQ0 "AD. Checked unit, found clogged lint screen. Cleared screen, unit tested ok."
DISHWASHER WHIRLPOOL WDF320PADW1 Replaced open heater. Tested ok; used 1 W10518394 (HEATER) from stock
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 System restricted. Replaced/installed dye drier drier. Pulled deep vacuum and recharged. Unit has good heat to drier...; used 1 W10143759 (DRIER) from stock
WASHER WHIRLPOOL WFW95HEXW1 Replace computer and check ok.
DRYER MAYTAG MGDX655DW "AD. Checked unit, found clogged vent pipe. Advised customer to have vent cleared. Unit ok."
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 "Freezer evaporator iceballing. Unit has sealed system complications. O&i parts. Pressures to be checked first to determine if inefficient compressor, restriction, or leak. 3 count...please reschedule as early as possible...give a call before arriving...; ordrng 1 978025 (valve) and 1 W10507884 (compressor)"
REFRIG/FREEZER WHIRLPOOL WRF736SDAM14 "AD. Checked unit, found freezer compartment lower pan Assy not seated properly on rail. Reseated pan correctly. Unit ok. Also advised customer to always ensure door is completely sealed he closed. Collected $126.21 via ccd."
DRYER WHIRLPOOL WGD6620HC0 "AD. Checked unit, found loose screw on inlet valve bracket to base. Tightened screw, unit tested ok."
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Checked unit. Found evaporator thermistor loose and secured w/aluminum tape. Instruct customer that may have been the reason evaporator cover was blocked w/ice(unit had previously been unplugged, evaporator frosting normal now)..."
DISHWASHER WHIRLPOOL WDT750SAHV0 AD. Replaced defective PUMP&MOTOR. Unit tested ok.
REFRIG/FREEZER WHIRLPOOL WRS321SDHB01 All operations ok. Instruct customer on icemaker shutoff arm...
DRYER GAS WHIRLPOOL WGD5620HW "AD. Checked unit, ran cycles. Monitored burner and temperatures. Unit functioning within designed operation. Advised customer on load and cycle selection. Unit ok."
WASHER WHIRLPOOL WFW95HEXW1 2 cct Need computer damage ; ordrng 1 W10406633 (cntrl-elec) and 1 WPW10374126 (cntrl-elec 245)
DRYER WHIRLPOOL WGD4985EW "AD. Checked unit, found faulty latch. Ordering part.; ordrng 1 WPW10569603 (LATCH)"
DISHWASHER WHIRLPOOL WDT750SAHV0 "AD. Checked unit, found faulty PUMP&MOTOR and control. Ordering parts.; ordrng 1 W11087376 (PUMP&MOTOR ) and 1 W11305297 (CONTROL )"
REFRIGERATOR AMANA AFI2539ERM02 Customer was stating that ice was not dispensing diagnosing the unit when I pressed the door switch the icemaker was working fine showed dispensing but when I close the door would not work need switch door switch assembly and also left and right side gate door gaskets seals are ripped please review parts for repair; ordrng 2 W10830055 (DOOR GASKET LEFT AND RIGHT)s and 1 W11396033 (DOOR SWITCH) and 1 WPW10353552 (DISPENSER)
WASHER MAYTAG MVWB835DWO Found code F8E1 Reset main board and checking washing machine all working OK
WASHER MAYTAG MVWB835DWO "AD. Checked unit, found overload error. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on load and cycle selection."
RANGE AMANA AGR5330BAS3 AD. Replaced defective control. Unit tested ok.
REFRIG/FREEZER WHIRLPOOL WRT318FZDM05 "AD. Checked unit, dent on refrigerator door. Ordering door.; ordrng 1 LW10638684 (DOOR) and 4 W10663739 (PLUGS)s"
REFRIG/FREEZER WHIRLPOOL "Replaced defective freezer light switch. Also found damper not opening properly to cool f.f. section. Temporarily, manually, propped door open w/screw(will need to be removed on return). O&i parts. Customer has concession for parts and labor, WNG46NFAPL1. 2 count, tight spot...Customer will pay service fee on return of $122.57...; ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec) and 1 WP67006341 (gasket) and 1 WPW10196393 (damper control assy), used 1 W11396033 (LITE ASSY) from stock"
RANGE WHIRLPOOL AGR5330BAS3 Repaired left front igniter harness
MICROWAVE MAYTAG MMV4205DS2 "AD. Checked unit, found no power supply from outlet. Advised customer to get electrician to correct issue. Also advised dedicated circuit for microwave. Collected $122.57 via check#231."
DRYER WHIRLPOOL PYG2300AWW Need motor 2cct
FREEZER WHIRLPOOL WRX735SDHV00 "AD. Checked unit, found misaligned door rail. This caused frost build up in freezer compartment due to moisture infiltration. Realigned door and Advised customer to always ensure door is completely sealed when closed. Unit ok"
WASHER MAYTAG MHW5630HW0 "KG 11/26 installed door gasket. Adjusted gasket clamp to face forward to prevent pointed edge from piercing through gasket when tub moves. Fastened clamp to prevent it from moving during cycle. Checked unit through diagnostic mode, no leaks detected at this time."
RANGE WHIRLPOOL WFG320M0BS3 "AD. Checked unit, found open door glass. Ordering glass.; ordrng 1 W11176456 (DOOR GLASS ) and 2 WPW10277003 (SCREWS )s and 1 WPW10481433 (NAMEPLATE )"
OVEN WHIRLPOOL WFE320M0EW2 "AD. Checked unit, found faulty faulty voltage supply polarity. Advised customer to get electrician to correct issue."