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for Elizabeth, NJ
Sophia - Elizabeth, NJ
Response from Dan Marc Appliance:
We are sorry you felt very dissatisfied. Unfortunately, since the issue you have with your range is cosmetic and over the allotted time-frame window of your warranty, we can not make the decision to replaced the grates. Should Whirlpool give you a concession, we would be more than happy to order the parts for you. Please understand, we must follow the guidelines set forth by the manufacturer, and don't have the authority to waiver from it.
Maxwell - Elizabeth, NJ
Great service from the technician
Patricia - Elizabeth, NJ
Excellent Service and Knowledge
Bernadette - Elizabeth, NJ
Yolanda - Elizabeth, NJ
Leonardo - Elizabeth, NJ
Fernando - Elizabeth, NJ
Gail - Elizabeth, NJ
He gave my refrigerator a new lease on life.
Kelma - Elizabeth, NJ
The BEST person ever, he did the work the other one was supposed to do on the first time. Thank you !!
Great service and punctual
Delia - Elizabeth, NJ
Serviced our tenants fridge and tenants were very happy with outcome and service
Mariana - Elizabeth, NJ
Patricia - Elizabeth, NJ
Bonnie - Elizabeth, NJ
arden wa sclear in what he was doing, what the issue was, how he fixed it. very friendly
Bonnie - Elizabeth, NJ
Arden was clear with what he was doing, what he found and how he made repairs. very friendly
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 AD. Replaced defective fan and icemaker. Unit tested ok.
WASHER MAYTAG MVWB835DW1 Not accepting any commands.; ordrng 1 W11112656 (CONSOLE) and 1 W11170706 (CONTROL)
WASHER WHIRLPOOL MVW6230RHW0 No lock on drain and spin .on normal cycle no lock dr and after 5 mns tub does rotateion no stick; ordrng 1 W11394572 (LATCH)
DISHWASHER KITCHEN-AID KDTE254ESS3 Cleaned drain pump and replaced pivot. Tested ok ; used 1 WPW10082853 (PIVOT) from stock
RANGE WHIRLPOOL WFG320M0BS3 Replaced inner door glass. Tested ok. Documented with safety SR 7729648149.
REFRIG/FREEZER WHIRLPOOL WRF560SMYM05 Labor 105.00 pd sc frz cant be open frozen ice advise unit must turned off at least two days pd s/c cash; ordrng 1 LW10413519 (LH DR SS) and 1 W11178521 (NAME PLATE) and 1 W1119084 (TUBE)
WASHER AMANA NTW4516FW3 Autho au8br00apl1 unit drains ok and pumps out ok.went into svc mode no codes and working fine .
RANGE AMANA AGR5330BAS3 Replace dr ok.
DRYER WHIRLPOOL WGD5000DW3 KG 12/24 checked dryer found very little airflow at rear of dryer. Dryer taking long time to dry. Removed rear panel cover and found blower housing blocked with lint build up. Cleaned lint build up. Tested unit through heating. Dryer heating and operating properly
REFRIG/FREEZER WHIRLPOOL WRX988SIBM03 Replaced f.f. fan/sensor assembly and cover. Also replaced freezer door...
WASHER MAYTAG MVWB835DW3 KG 12/23 checked unit found console does not respond when button are pressed. Latch does not engage through diagnostic mode. Needs new console and latch; ordrng 1 W10810403 (lid lock assy) and 1 W11112656 (console)
REFRIGERATOR WHIRLPOOL WRB322DMBW01 KG 12/23 checked unit found water leaking into freezer due to clogged drain. Replaced drain grommet. Unit draining to proper place. Advised customer about defrost cycle and heating element function. Refrigerator operating as designed ; used 1 W10619951 (grommet) from stock
REFRIG/FREEZER WHIRLPOOL WRF560SMYM05 "KG 10/8 CANCEL, no form of payment customer states she was promised payment would be dismissed by us. No auth# provided. CANCEL"
WASHER WHIRLPOOL WTW5000DW2 KG 9/30 CANCEL no form of payment
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 KG 9/30 checked unit found ice bin full with big block of ice. Needs new ice maker and fill valve.; ordrng 1 WPW10300024 (icemaker)
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "KG 8/21 checked unit found evaporator fan not turning to cool fresh food section. Burning smell coming from freezer section during defrost. Needs new heater, fan motor and harness; ordrng 1 WPW10436849 (heater) and 1 WPW10464673 (motor-evap) and 1 WPW10487766 (harns-wire)"
WASHER MAYTAG MHW6630HW0 Replace main control run test ok
LAUNDRY MAYTAG MVWB835DW4 F6 e2 needs console dead washer ; ordrng 1 W11112656 (console)
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 "Replaced defective ice maker, tested ok...; used 1 4317943 (ICEMAKER) from stock"
WASHER MAYTAG MVWC415EW1 No water coming into washer machine reset control run test ok
WASHER AMANA NTW4516FW3 "AD. Checked unit, recalibrated and ran diagnostics. Unit functioned within design, making normal operational sounds. Advised customer on load and cycle selection. Unit ok."
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "AD. Checked unit, found faulty power supply circuit. Advised customer to get electrician to correct issue. Unit ok."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "AD. Checked unit, found dented door. Ordering door.; ordrng 1 LW10913407 (DOOR)"
RANGE WHIRLPOOL WEG745H0FS0 "AD. Checked unit, found discolored finish to grate and oven bottom (cosmetic). These are excluded from warranty.;/ Checked unit/ working properly/ Job Cmpltd"
REFRIG/FREEZER WHIRLPOOL WRF736SDAM14 Unit still frosting in freezer. Freezer door warped. O&i parts. Repair per service pointer W10758831B. 2 count...customer will call and try and get a concession...recall per previous tech...; ordrng 1 LW10422791 (dor-fip ss) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W10841140 (adhesive)
FREEZER WHIRLPOOL WRS321SDHZ01 "AD. Checked unit, found return vent inside fresh food compartment liner has a gap in seam. Return vent is incorporated inside liner wall ( not replaceable). Customer prefers unit replacement not sealant around seam. Customer will contact Dealer on replacement."
DISHWASHER WHIRLPOOL WDT970SAHZ0 Ck DW Unable to verify customer customer Unit works as designed Put DW on diagnostics no error codes stored in memory
RANGE WHIRLPOOL WFG505M0BS3 "AD. Checked unit, found faulty valve. Replaced defective valve. Unit tested ok."
REFRIGERATOR AMANA AFI2539ERM02 "Replaced l/s f.f. light switch. Ice dispensing ok. Both f.f. door gaskets needed. O&i parts. Customer requests next available Saturday due to their work schedule...; ordrng 2 W10830055 (gasket-fip)s, used 1 W11396033 (LITE ASSY) from stock"
REFRIG/FREEZER MAYTAG MFW2055FRZ00 "Container cover was on the bottom on freezer floor obstructing the freezer door from closing all the was, adjust shelf in fresh food."
RANGE WHIRLPOOL JGRP430WP02 "Made checks simmer flame would shut off in middle of cooking, cleaned simmer orifice and tested oven temperature. Tested ok"
RANGE WHIRLPOOL WFG320M0BS3 Replaced outer glass assembly unit is repaired....
DRYER WHIRLPOOL CGM2745FQ0 "AD. Checked unit, found clogged lint screen. Cleared screen, unit tested ok."
DISHWASHER WHIRLPOOL WDF320PADW1 Replaced open heater. Tested ok; used 1 W10518394 (HEATER) from stock
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 System restricted. Replaced/installed dye drier drier. Pulled deep vacuum and recharged. Unit has good heat to drier...; used 1 W10143759 (DRIER) from stock
WASHER WHIRLPOOL WFW95HEXW1 Replace computer and check ok.
DRYER MAYTAG MGDX655DW "AD. Checked unit, found clogged vent pipe. Advised customer to have vent cleared. Unit ok."
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 "Freezer evaporator iceballing. Unit has sealed system complications. O&i parts. Pressures to be checked first to determine if inefficient compressor, restriction, or leak. 3 count...please reschedule as early as possible...give a call before arriving...; ordrng 1 978025 (valve) and 1 W10507884 (compressor)"
REFRIG/FREEZER WHIRLPOOL WRF736SDAM14 "AD. Checked unit, found freezer compartment lower pan Assy not seated properly on rail. Reseated pan correctly. Unit ok. Also advised customer to always ensure door is completely sealed he closed. Collected $126.21 via ccd."
DRYER WHIRLPOOL WGD6620HC0 "AD. Checked unit, found loose screw on inlet valve bracket to base. Tightened screw, unit tested ok."
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Checked unit. Found evaporator thermistor loose and secured w/aluminum tape. Instruct customer that may have been the reason evaporator cover was blocked w/ice(unit had previously been unplugged, evaporator frosting normal now)..."
DISHWASHER WHIRLPOOL WDT750SAHV0 AD. Replaced defective PUMP&MOTOR. Unit tested ok.
REFRIG/FREEZER WHIRLPOOL WRS321SDHB01 All operations ok. Instruct customer on icemaker shutoff arm...
DRYER GAS WHIRLPOOL WGD5620HW "AD. Checked unit, ran cycles. Monitored burner and temperatures. Unit functioning within designed operation. Advised customer on load and cycle selection. Unit ok."
WASHER WHIRLPOOL WFW95HEXW1 2 cct Need computer damage ; ordrng 1 W10406633 (cntrl-elec) and 1 WPW10374126 (cntrl-elec 245)