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Local Reviews
for Florham Park, NJ
Service on microwave and oven
Lynn - Florham Park, NJ
The technician was polite, came within the agreed upon time frame.he established what was wrong and fixexed it in a timely mannerl
Robert Swanson
Robert - Florham Park, NJ
Elmer arrived at the time he said he would, was knowledgeable and addressed all our concerns. In addition he was just a nice guy.
Arnie
Arnold - Florham Park, NJ
Excellent
Great service
Arnold - Florham Park, NJ
Great service
Keep up the great work
The - Florham Park, NJ
Service review
Larry - Florham Park, NJ
Keep up the good work
The - Florham Park, NJ
Great Service
Maria - Florham Park, NJ
Very good
Riverbend - Florham Park, NJ
I was so very pleased with my Dan Marc service
Mary - Florham Park, NJ
My experience was great. Arias my technician Was wonderful, knowledgable and worked efficiently to fix my oven problem. I bake everyday and having my oven back in working order was very important to me.
Technician good, overall experience with your company - below average.
Lorraine - Florham Park, NJ
The gentleman who came on 1/26/19 was very polite and friendly. He quickly fixed the problem. I would rate the quality of his service as excellent. When I made the first January appointment with your company, (a technician had come on 11/7/18 to assess the damage, but I didn't have him fix it because I was negotiating with Home Depot about the damage). I told your operator that there were missing screws that would be needed to fix the refrigerator. I don't think he cared about what I was saying because he said something like the technicains would take care of it. When the technicians came on 1/16/19 (forty minutes later than the three hour window I was given), they did not have the screws or paint that was needed. They said that they thought it was the first time someone had come and didn't know what was supposed to be done.They were polite, but they couldn't fix the problem. I had to wait until the parts were ordered and make another appointment and again wait for the technician. Also, your operators were not at all friendly.
Stan F.
DISHWASHER KITCHENAID KDTE304GPS1 Installed drain hose ok no leaks.
Ken K.
REFRIGERATOR KITCHEN-AID KRFC604FSS00 "Not dispensing water or making ice, checked unit found defective ice maker stuck half way through the cycle, water is dispenser erratically, possible high water pressure ; ordrng 1 W10786952 (PRESSURE REDUCER ) and 1 W10898228 (ICE MAKER)"
Ken K.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Not cooling... checked unit found evaporator is iced up, ran diagnostics tested ok, FC door was changed a month ago, called tech line replace the UI; ordrng 1 WPW10758681 (UI CONTROL)"
Gerry Q.
COOKTOP KITCHENAID KCGS356ESS00 Customers complaint of discoloration on rear burner #7729742120 as per tech support
Elmer A.
WASHER WHIRLPOOL WTW6800WW1 Repaired hub checked operation ok.
Stan F.
DISHWASHER KITCHENAID KDTE304GPS1 Found drain hose has a hole it in ; ordrng 1 WPW10545278 (drain hose)
Ken K.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced FC door after taking the plastic unit new door also is damaged. We ordered stainless steel freezer door; ordrng 1 LW11202405 (FC DOOR)
Gerry Q.
OVEN WHIRLPOOL WOC54EC0HS04 Reset unit tested ok
Elmer A.
WASHER WHIRLPOOL WTW6800WW1 Unclogged pump checked operation ok.
Stan F.
COOKTOP KITCHENAID KCGS356ESS00 Installed cook top for customer sent by kitchen air.
Stan F.
MICROWAVE KITCHENAID KOCE500ESS09 Installed control panel. Tested ok.
Elmer A.
WASHER WHIRLPOOL WTW7120HW0 Swapped inlet hoses checked operation ok.
Elmer A.
DRYER WHIRLPOOL WGD7120HW0 Installed thermistor checked operation ok.; used 1 WP8577274 (THERMISTOR - EXHAUST) from stock
Ken K.
REF BOT/MT 22CF KITCHEN-AID KRFF302ESS01 Replaced both RC door gaskets due to being ripped; used 1 W10830162 (GASKET) from stock
Stan F.
DISHWASHER KITCHEN AID KUDP01FLBL3 Found fuse to be bad will need fuse.customer to pay for part only on return.; ordrng 1 8193762 (thermal fuse)
Efrain R.
WASHER MAYTAG MVWX655DW0 Tub ring worned out shredding of plastic from tub ring.labor 90.00 77.73 pt pd s/c 125.76 no error codes went into svc modes all pass.; ordrng 1 W10849477 (TUBRING)
Stan F.
RANGE JENN-AIR JDRP436HL00 Installed WiFi tested ok.
Stan F.
OVEN WHIRLPOOL WOD51EC0HS01 Installed control panel tested ok.
Stan F.
DOUBLE WALL OVEN WHIRLPOOL WOD51EC0HS01 Found touch being bad was unable to shut down or chewing cook timer . ; ordrng 1 W11297709 (console)
Gerry Q.
DISHWASHER WHIRLPOOL KDTE334GPS Unit tested ok no trouble found
Stan F.
MICROWAVE WHIRLPOOL WMH31017FS0 Installed interlock tested ok.
Gabino P.
WASHER MAYTAG A608 Washer working ok timer not available
Stan F.
COOKTOP - GAS JENN-AIR JGCP436WP00 Found center front not igniting remove burner check for crack igniter ok reinsert wire to igniter tested ok lighting now.
Elmer A.
WASHER WHIRLPOOL WTW8500BC0 Installed inlet valve checked operation ok.; used 1 W10853723 (VALVE) from stock
Stan F.
MICROWAVE WHIRLPOOL WMH31017FS0 Installed updated interlock tested ok.
Stan F.
WALL OVEN MAYTAG CWG3100AAE29 Installed door hinges ok.
Stan F.
MICROWAVE WHIRLPOOL WMH31017FS0 Installed interlock tested ok.
Stan F.
MICROWAVE WHIRLPOOL WMH31017FS0 Installed interlock on microwave tested ok.show 2 parts only have one installed ok.
Gabino P.
RANGE WHIRLPOOL WFG505M0BW2 Cleaning burner and chec ok.
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS Interlock switch replaced unit tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS Interlock replaced unit tested ok
Gerry Q.
DISHWASHER JENNAIR JDB9600CWP Filter clog clean drain pump unit tested ok
Gerry Q.
DISHWASHER JENN-AIR JDTSS244GP0 "Rail tracks replaced unit tested ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Stan F.
DISHWASHER JENN-AIR JDTSS244GP0 Check wires on control board and junction box all good did find rubber laying on heater causing a rubber smell as customer stated ran test no error codes all good.
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS Support bottom replaced unit tested ok
Gerry Q.
EXHAUST HOOD KITCHENAID UXB1200DYS Motor is not changing speed unit is letting cold air coming from out side wall unit need both fan blower unit installation need to be corrected by contractor before part if customer can located with kitchen aid as customer stated will try to do part number UXB1200DYSUXB0600DYS please make it 2 men 2 count if need to return with part
Gerry Q.
RANGE KITCHEN-AID KSDB900ESSO Unit has a broken igniter left front ; ordrng 1 W11195007 (FRONT LEFT IGNITER)
Jesse F.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Defrost evaporator and replaced f.f. thermistor(and secured w/aluminum tape) and fan-scroll assembly, main control board, and U.I..."
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Door interlock replaced tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Door interlock switch replaced unit tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Interlock switch replaced tested ok
Gerry Q.
MICROWAVE KITCHENAID KEMS308SSS00 Unit need a new broil element ; ordrng 1 WP9760774 (elmnt-brol)
Jesse F.
REFRIGERATOR KITCHENAID KRSF505ESS01 "F.f. evaporator severely frosted over, unable to remove shelving. O&i parts. 2 count for defrosting...; ordrng 1 W10316760 (thermistor) and 1 W10822640 (cntrl-elec) and 1 W11098695 (fan-scroll) and 1 W11172798 (CONTROL)"
Elmer A.
DRYER WHIRLPOOL MDG7600AWW Installed coils checked operation ok.; used 1 279834 (Coils) from stock