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Local Reviews
for Florham Park, NJ
Powered by Fluid LOCALGreat Service
Maria - Florham Park, NJ
Very good
Riverbend - Florham Park, NJ
I was so very pleased with my Dan Marc service
Mary - Florham Park, NJ
My experience was great. Arias my technician Was wonderful, knowledgable and worked efficiently to fix my oven problem. I bake everyday and having my oven back in working order was very important to me.
Technician good, overall experience with your company - below average.
Lorraine - Florham Park, NJ
The gentleman who came on 1/26/19 was very polite and friendly. He quickly fixed the problem. I would rate the quality of his service as excellent. When I made the first January appointment with your company, (a technician had come on 11/7/18 to assess the damage, but I didn't have him fix it because I was negotiating with Home Depot about the damage). I told your operator that there were missing screws that would be needed to fix the refrigerator. I don't think he cared about what I was saying because he said something like the technicains would take care of it. When the technicians came on 1/16/19 (forty minutes later than the three hour window I was given), they did not have the screws or paint that was needed. They said that they thought it was the first time someone had come and didn't know what was supposed to be done.They were polite, but they couldn't fix the problem. I had to wait until the parts were ordered and make another appointment and again wait for the technician. Also, your operators were not at all friendly.
Jason T.
COOKTOP JENN-AIR JED3536WF04 "allow two men for this call”Made checks” defective burner & switch assembly, order parts..; ordrng 1 WPW10215034 (SWITCH ) and 1 WPW10221529 (BURNER CENTER REAR) and 1 WPW10222828 (SWITCH )"
Gerry Q.
D/WASHER UNDCTR KITCHEN-AID KDFE104DSS Door gasket disperse adjusted unit tested ok
Efrain R.
DISHWASHER MAYTAG MDBH968AWS3 Replace console tested ok
Efrain R.
DISHWASHER WHIRLPOOL KUDE40FXSS1 Not accepting any commands/ fuse ok/ .rebooted software and starting up and working.
Efrain R.
DISHWASHER MAYTAG MDBH968AWS3 Needs console not accepting commands ; ordrng 1 WPW10235721 (CONSOLE)
Ken K.
REFRIG/FREEZER JENN-AIR JFC2290REP00 "Frost build up in FC, cleaned out same and adjusted door and gasket"
Arden D.
MICROWAVE WHIRLPOOL WMH31017FS "AD. Checked unit, found unit functioning within designed operation."
Stan F.
D/WASHER UNDCTR MAYTAG MDB4949SDZ0 Found dispenser gasket pulled out reinsert gasket and found no water going into tub found float hang up told customer to make sure float is down and to get diswasher magic to clean tub from hard water and rust .
Arden D.
DRYER WHIRLPOOL WGD7590FW0 "AD. Checked unit, found faulty burner Assy. Ordering part.; ordrng 1 28019 (BURNER )"
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS Door interlock replaced tested
Clayton G.
WSH FRT/LOAD WHIRLPOOL n/a Unit has bad rear bearing. Adv customer of cost. Customer will buy new.
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 Installed switch removed lint from blower checked operation ok.
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 "Damaged motor & blower,2count; ordrng 1 W11234001 (MOTOR ) and 1 WPW10211915 (wheel) and 1 WPW10350906 (switch-dor)"
Gerry Q.
MICROWAVE O.T.R. WHIRLPOOL WMH310117S-0 "Door switches replacedtested ok; used 1 W10269457, and 1 W10727360 (SWITCH) from stock"
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 Installed drum checked operation ok.
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 "Installed housing,motor& wheel still making noise need more part.; ordrng 1 W10508188 (drum)"
Jason T.
REFRIG/SIDE-BY-S WHIRLPOOL JS42PPDUDB16 "Replaced defective water housing & water valve, tested ok..."
Gerry Q.
DISHWASHER KITCHEN AID KUDE70FXPA5 Door gasket replaced tested ok gasket was installed in backward as per george norat gasket replaced ; used 1 W10300924 (GASKET) from stock
Arden D.
RANGE - HI - LO KITCHEN AID KSGB900EWH0 AD. Replaced defective cooling fan and sensor. Unit tested ok.
Jesse F.
REFRIG/FREEZER KITCHEN AID KFIV29PCMS00 "Repaired and replaced parts per service pointers W10545061D, W10772228D, W10842568..."
Jason T.
REFRIG/SIDE-BY-S WHIRLPOOL JS42PPDUDB16 "Made checks” unable to verify water leaks at this time but saw water stains beneath water valve, customer had plumber shut off and disconnected water supply, ordering parts..; ordrng 1 W11212166 (FITTING TUBE) and 1 WPW10121140 (WATER FILTER HOUSING ) and 1 WPW10159842 (WATER VALVE)"
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Replaced defective water valve (customer had part) due to not making ice or dispenser water
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FSO Thermal fuse replaced unit tested ok
Ken K.
REFIG/FREEZER JENN-AIR JFC2290REP00 Checked unit water leaking from dispenser ordered related parts; ordrng 1 WP12575502 (SWITCH) and 1 WPW10386345 (DISPENSER FACE) and 1 WPW10420083 (VALVE)
Gerry Q.
RANGE WHIRLPOOL WFE515S0ES Door hinges replaced unit tested ok
Arden D.
OVEN MAYTAG MGR8800FZ0 "AD. Checked unit, found loose connection on bake igniter. Reconnected securely, unit tested ok."
Gerry Q.
RANGE WHIRLPOOL JES9860BAS Door hinges door gasket and element tested ok
Aris S.
RANGE WHIRLPOOL JES9860BAS Install all part but the board.
Jesse F.
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Parts broken and interior icing. O&i parts per service pointers W10545061D, W10772228D, and W10842568. 2 count on return...; ordrng 2 W10407212 (gasket-fip)s and 1 W10562478 (plate) and 1 W10648070 (heater) and 1 W10864519 (adapter) and 1 W10878993 (cntrl-elec)"
Elmer A.
LAUNDRY MAYTAG MVWB765FW2 Damaged Inlet valve.; ordrng 1 W11165546 (VALVE)
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Replaced defective water valve and related parts due to IM fill line freezing up
Aris S.
RANGE WHIRLPOOL JES9860BAS Unit have different problem ; ordrng 1 74011475 (DOOR HINGES ) and 1 WPW10162384 (DOOR GASKET ) and 1 WPW10310274 (CONTROL ) and 1 WPW10310274 (BAKE ELEMENT )
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS Open fuse incorrect wiring on door switches tech re connected correctly tested ok fuse replaced ; used 1 W10138793 (FUSE THERMAL) from stock
Lewis G.
MICROWAVE WHIRLPOOL WMH31017FS This microwave was already repaired nothing wrong with this unit already had installed the interlock door switch kit advise if there was another microwave that could be repaired but according to Ray in maintenance that was not aware of any other microwaves at this point...
Lewis G.
MIRCROWAVE WHIRLPOOL WMH31017FS Job completed unit is working as it should
Lewis G.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Small leak coming in from the back of the refrigerator smaller diameter tube needed to be replaced with plastic attachment also icemaker not getting water into it need inlet water valve assembly.... W10420083 inlet water valve... 10463203 elbow fill tube... M0114003 clip; ordrng 1 10463203 (tube-water) and 1 M0114003 (clip- spee) and 1 W10420083 (valve)
Lewis G.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Small leak coming in from the back of the refrigerator smaller diameter tube needed to be replaced with plastic attachment also icemaker not getting water into it need inlet water valve assembly.... W10420083 inlet water valve... 10463203 elbow fill tube... M0114003 clip; ordrng 1 10463203 (tube-water) and 1 M0114003 (clip- spee) and 1 W10420083 (valve)
Lewis G.
DRYER WHIRLPOOL WGD7590FW0 Vent in the back of the unit was a little loose tightened from the outer part access was a big issue because of the pan and drain tubing that goes into the floor noise is at a point where it’s normal from use of the dryer
Lewis G.
DRYER WHIRLPOOL WGD7590FW0 "Reference # 7724111962......Unit still making noise call tech-support to see you about drum issues not out of round and then very slight but according to tech-support would not make a rumbling type sound changed idler pulley and the two front rollers are good everything spins good easily.. still has rumbling type sound per tech support cannot do much for noise issues....much better then what it was,... vibration is coming from the backend of the vent that leads out of the building"
Lewis G.
MICROWAVE WHIRLPOOL WMH31017FS "7724066106 reference #..... fully diagnosed with tech-support for over an hour on the wiring diagrams the main PCB....turns out the kit interlock kit that was replaced is defective causing me to blow two additional fuses.. Per tech-support need interlock switch kit again; ordrng 1 W11244494, used 2 W10138793 (FUSE THERMAL), 1 W10156813 (SUPPORT), and 1 W10269458 (SWITCH) from stock"
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FSO Interlock switch replaced tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FSO Doors installation switch Tested ok .; used 1 W10727360 (SWITCH) from stock
Lewis G.
DRYER WHIRLPOOL WGD7590FW0 "Unit making vibration type sound when running need to rollers and idler pulley. W10314171 rollers,...; ordrng 2 W10314171 (drum support roller)s and 1 W10344192 (pulley-idr)"
Lewis G.
DRYER WHIRLPOOL WGD7590FW0 Unit is making a rattling type sound need roller assembly and idler pulley; ordrng 2 W10314171 (drum support roller)s and 1 W10344192 (pulley-idr)