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Local Reviews
for Florham Park, NJ
Service review
Larry - Florham Park, NJ
Keep up the good work
The - Florham Park, NJ
Great Service
Maria - Florham Park, NJ
Very good
Riverbend - Florham Park, NJ
I was so very pleased with my Dan Marc service
Mary - Florham Park, NJ
My experience was great. Arias my technician Was wonderful, knowledgable and worked efficiently to fix my oven problem. I bake everyday and having my oven back in working order was very important to me.
Technician good, overall experience with your company - below average.
Lorraine - Florham Park, NJ
The gentleman who came on 1/26/19 was very polite and friendly. He quickly fixed the problem. I would rate the quality of his service as excellent. When I made the first January appointment with your company, (a technician had come on 11/7/18 to assess the damage, but I didn't have him fix it because I was negotiating with Home Depot about the damage). I told your operator that there were missing screws that would be needed to fix the refrigerator. I don't think he cared about what I was saying because he said something like the technicains would take care of it. When the technicians came on 1/16/19 (forty minutes later than the three hour window I was given), they did not have the screws or paint that was needed. They said that they thought it was the first time someone had come and didn't know what was supposed to be done.They were polite, but they couldn't fix the problem. I had to wait until the parts were ordered and make another appointment and again wait for the technician. Also, your operators were not at all friendly.
Gerry Q.
EXHAUST HOOD KITCHENAID UXB1200DYS Motor is not changing speed unit is letting cold air coming from out side wall unit need both fan blower unit installation need to be corrected by contractor before part if customer can located with kitchen aid as customer stated will try to do part number UXB1200DYSUXB0600DYS please make it 2 men 2 count if need to return with part
Gerry Q.
RANGE KITCHEN-AID KSDB900ESSO Unit has a broken igniter left front ; ordrng 1 W11195007 (FRONT LEFT IGNITER)
Jesse F.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Defrost evaporator and replaced f.f. thermistor(and secured w/aluminum tape) and fan-scroll assembly, main control board, and U.I..."
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Door interlock replaced tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Door interlock switch replaced unit tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Interlock switch replaced tested ok
Gerry Q.
MICROWAVE KITCHENAID KEMS308SSS00 Unit need a new broil element ; ordrng 1 WP9760774 (elmnt-brol)
Jesse F.
REFRIGERATOR KITCHENAID KRSF505ESS01 "F.f. evaporator severely frosted over, unable to remove shelving. O&i parts. 2 count for defrosting...; ordrng 1 W10316760 (thermistor) and 1 W10822640 (cntrl-elec) and 1 W11098695 (fan-scroll) and 1 W11172798 (CONTROL)"
Elmer A.
DRYER WHIRLPOOL MDG7600AWW Installed coils checked operation ok.; used 1 279834 (Coils) from stock
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Interlock switch replaced tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Interlock switch replaced tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS0 Door switch replaced tested ok
Jason T.
COOKTOP JENN-AIR JED3536WF04 "allow two men for this call”Made checks” defective burner & switch assembly, order parts..; ordrng 1 WPW10215034 (SWITCH ) and 1 WPW10221529 (BURNER CENTER REAR) and 1 WPW10222828 (SWITCH )"
Gerry Q.
D/WASHER UNDCTR KITCHEN-AID KDFE104DSS Door gasket disperse adjusted unit tested ok
Efrain R.
DISHWASHER MAYTAG MDBH968AWS3 Replace console tested ok
Efrain R.
DISHWASHER WHIRLPOOL KUDE40FXSS1 Not accepting any commands/ fuse ok/ .rebooted software and starting up and working.
Efrain R.
DISHWASHER MAYTAG MDBH968AWS3 Needs console not accepting commands ; ordrng 1 WPW10235721 (CONSOLE)
Ken K.
REFRIG/FREEZER JENN-AIR JFC2290REP00 "Frost build up in FC, cleaned out same and adjusted door and gasket"
Arden D.
MICROWAVE WHIRLPOOL WMH31017FS "AD. Checked unit, found unit functioning within designed operation."
Stan F.
D/WASHER UNDCTR MAYTAG MDB4949SDZ0 Found dispenser gasket pulled out reinsert gasket and found no water going into tub found float hang up told customer to make sure float is down and to get diswasher magic to clean tub from hard water and rust .
Arden D.
DRYER WHIRLPOOL WGD7590FW0 "AD. Checked unit, found faulty burner Assy. Ordering part.; ordrng 1 28019 (BURNER )"
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS Door interlock replaced tested
Clayton G.
WSH FRT/LOAD WHIRLPOOL n/a Unit has bad rear bearing. Adv customer of cost. Customer will buy new.
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 Installed switch removed lint from blower checked operation ok.
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 "Damaged motor & blower,2count; ordrng 1 W11234001 (MOTOR ) and 1 WPW10211915 (wheel) and 1 WPW10350906 (switch-dor)"
Gerry Q.
MICROWAVE O.T.R. WHIRLPOOL WMH310117S-0 "Door switches replacedtested ok; used 1 W10269457, and 1 W10727360 (SWITCH) from stock"
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 Installed drum checked operation ok.
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 "Installed housing,motor& wheel still making noise need more part.; ordrng 1 W10508188 (drum)"
Jason T.
REFRIG/SIDE-BY-S WHIRLPOOL JS42PPDUDB16 "Replaced defective water housing & water valve, tested ok..."
Gerry Q.
DISHWASHER KITCHEN AID KUDE70FXPA5 Door gasket replaced tested ok gasket was installed in backward as per george norat gasket replaced ; used 1 W10300924 (GASKET) from stock
Arden D.
RANGE - HI - LO KITCHEN AID KSGB900EWH0 AD. Replaced defective cooling fan and sensor. Unit tested ok.
Jesse F.
REFRIG/FREEZER KITCHEN AID KFIV29PCMS00 "Repaired and replaced parts per service pointers W10545061D, W10772228D, W10842568..."
Jason T.
REFRIG/SIDE-BY-S WHIRLPOOL JS42PPDUDB16 "Made checks” unable to verify water leaks at this time but saw water stains beneath water valve, customer had plumber shut off and disconnected water supply, ordering parts..; ordrng 1 W11212166 (FITTING TUBE) and 1 WPW10121140 (WATER FILTER HOUSING ) and 1 WPW10159842 (WATER VALVE)"
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Replaced defective water valve (customer had part) due to not making ice or dispenser water
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FSO Thermal fuse replaced unit tested ok
Ken K.
REFIG/FREEZER JENN-AIR JFC2290REP00 Checked unit water leaking from dispenser ordered related parts; ordrng 1 WP12575502 (SWITCH) and 1 WPW10386345 (DISPENSER FACE) and 1 WPW10420083 (VALVE)
Gerry Q.
RANGE WHIRLPOOL WFE515S0ES Door hinges replaced unit tested ok
Arden D.
OVEN MAYTAG MGR8800FZ0 "AD. Checked unit, found loose connection on bake igniter. Reconnected securely, unit tested ok."
Gerry Q.
RANGE WHIRLPOOL JES9860BAS Door hinges door gasket and element tested ok
Aris S.
RANGE WHIRLPOOL JES9860BAS Install all part but the board.
Jesse F.
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Parts broken and interior icing. O&i parts per service pointers W10545061D, W10772228D, and W10842568. 2 count on return...; ordrng 2 W10407212 (gasket-fip)s and 1 W10562478 (plate) and 1 W10648070 (heater) and 1 W10864519 (adapter) and 1 W10878993 (cntrl-elec)"
Elmer A.
LAUNDRY MAYTAG MVWB765FW2 Damaged Inlet valve.; ordrng 1 W11165546 (VALVE)
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Replaced defective water valve and related parts due to IM fill line freezing up
Aris S.
RANGE WHIRLPOOL JES9860BAS Unit have different problem ; ordrng 1 74011475 (DOOR HINGES ) and 1 WPW10162384 (DOOR GASKET ) and 1 WPW10310274 (CONTROL ) and 1 WPW10310274 (BAKE ELEMENT )