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Local Reviews
for Florham Park, NJ
Powered by Fluid LOCALTechnician good, overall experience with your company - below average.
Lorraine - Florham Park, NJ
The gentleman who came on 1/26/19 was very polite and friendly. He quickly fixed the problem. I would rate the quality of his service as excellent. When I made the first January appointment with your company, (a technician had come on 11/7/18 to assess the damage, but I didn't have him fix it because I was negotiating with Home Depot about the damage). I told your operator that there were missing screws that would be needed to fix the refrigerator. I don't think he cared about what I was saying because he said something like the technicains would take care of it. When the technicians came on 1/16/19 (forty minutes later than the three hour window I was given), they did not have the screws or paint that was needed. They said that they thought it was the first time someone had come and didn't know what was supposed to be done.They were polite, but they couldn't fix the problem. I had to wait until the parts were ordered and make another appointment and again wait for the technician. Also, your operators were not at all friendly.
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Replaced defective water valve and related parts due to IM fill line freezing up
Aris S.
RANGE WHIRLPOOL JES9860BAS Unit have different problem ; ordrng 1 74011475 (DOOR HINGES ) and 1 WPW10162384 (DOOR GASKET ) and 1 WPW10310274 (CONTROL ) and 1 WPW10310274 (BAKE ELEMENT )
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FS Open fuse incorrect wiring on door switches tech re connected correctly tested ok fuse replaced ; used 1 W10138793 (FUSE THERMAL) from stock
Lewis G.
MICROWAVE WHIRLPOOL WMH31017FS This microwave was already repaired nothing wrong with this unit already had installed the interlock door switch kit advise if there was another microwave that could be repaired but according to Ray in maintenance that was not aware of any other microwaves at this point...
Lewis G.
MIRCROWAVE WHIRLPOOL WMH31017FS Job completed unit is working as it should
Lewis G.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Small leak coming in from the back of the refrigerator smaller diameter tube needed to be replaced with plastic attachment also icemaker not getting water into it need inlet water valve assembly.... W10420083 inlet water valve... 10463203 elbow fill tube... M0114003 clip; ordrng 1 10463203 (tube-water) and 1 M0114003 (clip- spee) and 1 W10420083 (valve)
Lewis G.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Small leak coming in from the back of the refrigerator smaller diameter tube needed to be replaced with plastic attachment also icemaker not getting water into it need inlet water valve assembly.... W10420083 inlet water valve... 10463203 elbow fill tube... M0114003 clip; ordrng 1 10463203 (tube-water) and 1 M0114003 (clip- spee) and 1 W10420083 (valve)
Lewis G.
DRYER WHIRLPOOL WGD7590FW0 Vent in the back of the unit was a little loose tightened from the outer part access was a big issue because of the pan and drain tubing that goes into the floor noise is at a point where it’s normal from use of the dryer
Lewis G.
DRYER WHIRLPOOL WGD7590FW0 "Reference # 7724111962......Unit still making noise call tech-support to see you about drum issues not out of round and then very slight but according to tech-support would not make a rumbling type sound changed idler pulley and the two front rollers are good everything spins good easily.. still has rumbling type sound per tech support cannot do much for noise issues....much better then what it was,... vibration is coming from the backend of the vent that leads out of the building"
Lewis G.
MICROWAVE WHIRLPOOL WMH31017FS "7724066106 reference #..... fully diagnosed with tech-support for over an hour on the wiring diagrams the main PCB....turns out the kit interlock kit that was replaced is defective causing me to blow two additional fuses.. Per tech-support need interlock switch kit again; ordrng 1 W11244494, used 2 W10138793 (FUSE THERMAL), 1 W10156813 (SUPPORT), and 1 W10269458 (SWITCH) from stock"
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FSO Interlock switch replaced tested ok
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FSO Doors installation switch Tested ok .; used 1 W10727360 (SWITCH) from stock
Lewis G.
DRYER WHIRLPOOL WGD7590FW0 "Unit making vibration type sound when running need to rollers and idler pulley. W10314171 rollers,...; ordrng 2 W10314171 (drum support roller)s and 1 W10344192 (pulley-idr)"
Lewis G.
DRYER WHIRLPOOL WGD7590FW0 Unit is making a rattling type sound need roller assembly and idler pulley; ordrng 2 W10314171 (drum support roller)s and 1 W10344192 (pulley-idr)
Lewis G.
MICROWAVE WHIRLPOOL WMH31017FS Referance # 7724066106 Called tech-support because I was getting an F1E4 era code which is a relay however was able to fix that through the circuit breaker however customer was advised that the wall electric outlet needs to be replaced in order for the microwave to be working properly will advise maintenance again that the outlet needs to be changed but the unit is repaired
Sam C.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Unit failed on air diffuser; ordrng 1 W11236848 (DAMPER ASSEMBLY)
Jason T.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Installed missing screws & touch up paint, tested ok..."
Elmer A.
DRYER GAS WHIRLPOOL WGD9750WW1 Replaced idler pulley checked ok.; used 1 279640 (idler pulley) from stock
Mike G.
DISHWASHER KITCHENAID KDTM354DSS4 Motor no good replace pump working fine whirlpool is paying for part only; ordrng 1 W10805015 (PUMP)
Gerry Q.
MICROWAVE O.T.R. KITCHEN AID KMHS120ESS5 Door switches adjusted correctly tested ok
Gerry Q.
MICROWAVE O.T.R. WHIRLPOOL WMH31017FS0 Interlock switch replaced tested ok
Joe H.
REFRIGERATOR KITCHENAID KBFN502ESS01 Replaced failed ice maker. Check good ; used 1 W10882923 (ICEMAKER) from stock
Gerry Q.
DISHWASHER KITCHEN AID KDTE254EWHO Manifold tubing replaced tested ok
Joe H.
DRYER WHIRLPOOL WGD7590FW0 Replaced failed motor. Check good
Joe H.
MICROWAVE WHIRLPOOL WMH31017FS-0 Replaced switches. No power out of control to bottom light. Needs control ; ordrng 1 W10892389 (cntrl-elec)
Joe H.
WASHER WHIRLPOOL WFW7590FW0 Replaced failed door lock. Check good
Joe H.
MICROWAVE WHIRLPOOL WMH31017FS Replaced failed switches. Check good
Joe H.
DRYER WHIRLPOOL WGD7590FW0 Motor vibration. Ordering new ; ordrng 1 W11234001 (MOTOR) and 1 WPW10211915 (wheel)