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for Franklin Township, NJ
Debra - Franklin Township, NJ
Timely and great customer experience,
Very knowledgeable employee
Gloria - Franklin Township, NJ
Jason came at the designated time. He was very friendly, and extremely competent. He had to order a part for our refrigerator but in the meantime he fixed the situation so that it was useable. On his return he came at the designated time again and installed the ordered part very quickly. He answered all of our questions and was very patient with us. I think Jason is a wonderful representative for your company.
Excellent Service Technician
Tony - Franklin Township, NJ
The job required 2 technicians and both were very thorough and knowledgeable. Would definitely use Dan Marc again!
Richard - Franklin Township, NJ
Our appointment was scheduled to be between 2pm and 5pm. Only thing was we leave the house by 5pm for an appointment. He stayed in touch and had the repair done with time to spare.
Great service, fixed our issue quickly!
Olivia - Franklin Township, NJ
Stephen - Franklin Township, NJ
They leave voicemail the day before with broad window of time and then they call you the next morning with a more accurate window of time. Finally the driver calls before they arrive. Very courteous repair person.
Jason was professional. He fixed the problem and helped me with the filter.
Mita - Franklin Township, NJ
I am very satisfied with his work.
Cheryl - Franklin Township, NJ
Awesome!! He is such an asset to your company! I learned alot about my washer, and I really appreciate him taking the time to go over things with me.
Robert - Franklin Township, NJ
Excellent service call. One of the best in my life. Robert also told me how to maximize my use of my new Maytag Washing Machine.
Deedee - Franklin Township, NJ
Service rep was outstanding . Professional , experienced and perdonanle
Thomas - Franklin Township, NJ
Excellent and very professional
Explained problem and resolved as best he could
Sheila - Franklin Township, NJ
The problem was caused by the way the range was made by the manufacturer. He lessened the problem, but was not able to totally resolve completely.
David - Franklin Township, NJ
Great service man, Jason
Jason is awesome!
David - Franklin Township, NJ
Jason not only gives great service but he has a great personality as well!
Steve - Franklin Township, NJ
They worked with my 85 year old mother and everything went well!!
Andrea - Franklin Township, NJ
Abhinav - Franklin Township, NJ
Washing machine repair
Craig - Franklin Township, NJ
On time, personable, and efficient.
Great Service, Great Price, Courteous Technician
Cynthia - Franklin Township, NJ
The Service was awsome - rapid response and thorough. Extremely knwoledgeable and helpful.
High Tech with Great Service
Lester - Franklin Township, NJ
Jason's service was exceptional.
DISHWASHER KITCHEN AID KDTM354DSS5 Installed parts Tested ok
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ02 "Made checks found defective compressor, ordering parts..; ordrng 1 876864 (COMPRESSOR ) and 1 W11209866 (COMPRESSOR )"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Theres power to the control board but no power out; ordrng 1 W10804160 (cntrl-elec) and 1 W11330971 (DISPENSER CONTROL BOARD ) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
OVEN WHIRLPOOL WFG510S0HS1 Installed parts Tested ok
MICROWAVE WHIRLPOOL WOC54EC0AS01 Replaced faulty door switch on left side. Tested ok ; used 1 W10727360 (SWITCH) from stock
DRYER WHIRLPOOL WED4815EW1 Found breaker tripped Reset breaker and checked amperage and loadTested ok
WASHER WHIRLPOOL WTW5000DW2 Installed parts Tested ok
DRYER WHIRLPOOL WGD4815EW2 Checked and found poor airflow on the ventAdvised customer to call a vent cleaning company
N/A ADMIRAL AGD4675YQ2 Replaced rollers Tested ok ; used 1 349241T (roller) from stock
WALL OVEN KITCHEN AID KRSC503ESS01 "Made checks found defective main board & thermistor, ordering parts..; ordrng 1 W10316760 (THERMISTOR ) and 1 W11172798 (CONTROL BOARD )"
DISHWASHER MAYTAG MDB4949SHZ0 Made checks intermittently turning off mid cycle. Ordering parts.; ordrng 1 W11084121 (OWI SENSOR ) and 1 W11225084 (CNTRL ELEC ) and 1 W11395600 (CONSOLE)
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Icemaker needed. O&i part...; ordrng 1 W10882923 (icemaker)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "KG 12/22 checked unit unable to duplicate noise, customer had a video of noise coming from ice maker section. Possibly noise from ice maker fan motor or damper. Advised customer will replace fan motor and damper to isolate that portion of unit.; ordrng 1 WPW10123444K (wheel) and 1 WPW10196393 (damper control assy) and 1 WPW10308033 (motor-evap)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "All operations ok, unable to verify complaint. Instruct customer on normal operating sounds..."
REFRIGERATOR WHIRLPOOL WRS315SDHM05 "Found icemaker fill tube not positioned properly, causing water to spill from icemaker and collect @ evaporator fan motor. Adjust/secured fill tube. Fan motor ok..."
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Replaced two modules Tested ok ; used 1 W10695459 (LED), and 1 W10908166 (LED LIGHT) from stock"
REFRIG/FREEZER WHIRLPOOL WRS322FDAM04 "Replaced defective ice maker, tested ok..."
REF BOT/MT 25CF WHIRLPOOL n/a Ran diagnostics and found no issues Icemaker is harvesting properly Unit operates as designed
Bella KITCHEN-AID KMBP107ESS01 Installed parts Tested ok
REFRIGERATOR KITCHENAID KRMF606ESS01 Found freezer door brackets bent; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced module Tested ok ; used 1 W10695459 (LED) from stock
WASHER WHIRLPOOL WET4027HW0 Checked and found no issues Explained to customer about the different water levels on the machine and the usage of the proper detergent Unit operates as designed
WASHER WHIRLPOOL WTW5600XW0 "Found faulty main pcb Also advised customer that after the main computer is replaced, there could be other additional problemsThere was a power outage in the house ; ordrng 1 W10393393 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL MSB27C2XAM00 Refrigerator has a leak at evaporator Customer will think about the repair
REFRIGERATOR AMANA AFD2535FES "Found evaporator leaking Compressor weak Three count; ordrng 1 12002041 (kit,evap) and 1 876764 (valve) and 1 W10160407 (compressor)"
RANGE KITCHENAID KFDC500JSS00 "Helper for TO, replaced leveling shafts and foot. Tested ok"
RANGE KITCHENAID KFDC500JSS00 Installed parts Tested ok
REFRIG/FREEZER KITCHENAID KRFF305ESS00 "Replaced defective water filter housing assembly, tested ok..."
DRYER WHIRLPOOL MEDX655DW0 "Replaced faulty motor and support Tested ok ; used 1 279827 (motor), 1 691366 (idler pulley), and 1 WPW10314173 (ROLLERS) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced control Tested ok
M/W OTR UNKNOWN UMV1160CB6 "Found wire from transformer burnt causing the capacitor,diode and magnetron to fail.Customer admitted that this happed during a power outage Called safety to notify issueSr7728492421Customer will think about the repair Two count two techs"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found faulty sump and motor ; ordrng 1 W11084121 (sensor) and 1 W11085683 (pump&motor)
W/OVEN DB EL SC KITCHENAID KEBS209BSS01 "Replaced control panel, control elec and upper door latch. Tested ok"
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced faulty upper rack tracks. Tested ok ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Sr7728534134 Unable to determine the issue because the refrigerator is unplugged Called tech line and explained the problem Tech line informed that this is the proper operation of the refrigerator Advised customer to plug in the refrigerator and call back if the problem persists
DISHWASHER KITCHEN AID KDTE104ESS1 Made checks found faulty pump&motor. Ordering part ; ordrng 1 WPW10605057 (PUMP&MOTOR )
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 "Replaced evaporator fan kit assembly, tested ok..."
REF BOT/MT 25CF WHIRLPOOL WRX735SDBM04 "Defrost ice maker fill, tested ok..."
REFRIG/FREEZER KITCHEN AID KFIS29BBMS00 "2COUNTS job”Defrost evaporator, adjusted freezer door, tested ok..."
DRYER WHIRLPOOL WGD4815EW0 Removed debris from ventTested ok
REFRIG/FREEZER WHIRLPOOL ASI2575GRB00 "Replaced defective relay overload, tested ok...; used 1 WPW10197428 (RELAY OVERLOAD ) from stock"
M/W OTR JENN-AIR JMV9196CS5 Found lamp area smell like electric burning called tech line sr#7727288116 ran microwave 3 times start smoking by light area will need 2 men to replace board must drop unit down ; ordrng 1 W10536989 (thermistor) and 1 W10670896 (harns-wire) and 1 W10709921 (bulb-light) and 1 WPW10531156 (filter)
RANGE JENN-AIR JES9800CAS02 Installed bake element tested ok.
WASHER WHIRLPOOL WTW7000DW3 Run diagnostics test no error codes reset control run test ok
OVEN WHIRLPOOL MGR7662WS4 "Sr7727205436Bake ignitor works intermittently Talked tech line and they suggested to install a ground wire between the bake manifold and chassis groundIf this did not resolve the issue, then to order the dsi board and the bAke/broil harnessCustomer does not want to continue with the repair and asks to be reimbursed for the ignitor previously installed"