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for Franklin Township, NJ
Debra - Franklin Township, NJ
Timely and great customer experience,
Very knowledgeable employee
Gloria - Franklin Township, NJ
Jason came at the designated time. He was very friendly, and extremely competent. He had to order a part for our refrigerator but in the meantime he fixed the situation so that it was useable. On his return he came at the designated time again and installed the ordered part very quickly. He answered all of our questions and was very patient with us. I think Jason is a wonderful representative for your company.
Excellent Service Technician
Tony - Franklin Township, NJ
The job required 2 technicians and both were very thorough and knowledgeable. Would definitely use Dan Marc again!
Richard - Franklin Township, NJ
Our appointment was scheduled to be between 2pm and 5pm. Only thing was we leave the house by 5pm for an appointment. He stayed in touch and had the repair done with time to spare.
Great service, fixed our issue quickly!
Olivia - Franklin Township, NJ
Stephen - Franklin Township, NJ
They leave voicemail the day before with broad window of time and then they call you the next morning with a more accurate window of time. Finally the driver calls before they arrive. Very courteous repair person.
Jason was professional. He fixed the problem and helped me with the filter.
Mita - Franklin Township, NJ
I am very satisfied with his work.
Cheryl - Franklin Township, NJ
Awesome!! He is such an asset to your company! I learned alot about my washer, and I really appreciate him taking the time to go over things with me.
Robert - Franklin Township, NJ
Excellent service call. One of the best in my life. Robert also told me how to maximize my use of my new Maytag Washing Machine.
Deedee - Franklin Township, NJ
Service rep was outstanding . Professional , experienced and perdonanle
Thomas - Franklin Township, NJ
Excellent and very professional
Explained problem and resolved as best he could
Sheila - Franklin Township, NJ
The problem was caused by the way the range was made by the manufacturer. He lessened the problem, but was not able to totally resolve completely.
David - Franklin Township, NJ
Great service man, Jason
Jason is awesome!
David - Franklin Township, NJ
Jason not only gives great service but he has a great personality as well!
Steve - Franklin Township, NJ
They worked with my 85 year old mother and everything went well!!
Andrea - Franklin Township, NJ
Abhinav - Franklin Township, NJ
Washing machine repair
Craig - Franklin Township, NJ
On time, personable, and efficient.
Great Service, Great Price, Courteous Technician
Cynthia - Franklin Township, NJ
The Service was awsome - rapid response and thorough. Extremely knwoledgeable and helpful.
High Tech with Great Service
Lester - Franklin Township, NJ
Jason's service was exceptional.
REFRIGERATOR KITCHENAID KRMF606ESS01 Found freezer door brackets bent; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced module Tested ok ; used 1 W10695459 (LED) from stock
WASHER WHIRLPOOL WET4027HW0 Checked and found no issues Explained to customer about the different water levels on the machine and the usage of the proper detergent Unit operates as designed
WASHER WHIRLPOOL WTW5600XW0 "Found faulty main pcb Also advised customer that after the main computer is replaced, there could be other additional problemsThere was a power outage in the house ; ordrng 1 W10393393 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL MSB27C2XAM00 Refrigerator has a leak at evaporator Customer will think about the repair
REFRIGERATOR AMANA AFD2535FES "Found evaporator leaking Compressor weak Three count; ordrng 1 12002041 (kit,evap) and 1 876764 (valve) and 1 W10160407 (compressor)"
RANGE KITCHENAID KFDC500JSS00 "Helper for TO, replaced leveling shafts and foot. Tested ok"
RANGE KITCHENAID KFDC500JSS00 Installed parts Tested ok
REFRIG/FREEZER KITCHENAID KRFF305ESS00 "Replaced defective water filter housing assembly, tested ok..."
DRYER WHIRLPOOL MEDX655DW0 "Replaced faulty motor and support Tested ok ; used 1 279827 (motor), 1 691366 (idler pulley), and 1 WPW10314173 (ROLLERS) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced control Tested ok
M/W OTR UNKNOWN UMV1160CB6 "Found wire from transformer burnt causing the capacitor,diode and magnetron to fail.Customer admitted that this happed during a power outage Called safety to notify issueSr7728492421Customer will think about the repair Two count two techs"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found faulty sump and motor ; ordrng 1 W11084121 (sensor) and 1 W11085683 (pump&motor)
W/OVEN DB EL SC KITCHENAID KEBS209BSS01 "Replaced control panel, control elec and upper door latch. Tested ok"
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced faulty upper rack tracks. Tested ok ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Sr7728534134 Unable to determine the issue because the refrigerator is unplugged Called tech line and explained the problem Tech line informed that this is the proper operation of the refrigerator Advised customer to plug in the refrigerator and call back if the problem persists
DISHWASHER KITCHEN AID KDTE104ESS1 Made checks found faulty pump&motor. Ordering part ; ordrng 1 WPW10605057 (PUMP&MOTOR )
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 "Replaced evaporator fan kit assembly, tested ok..."
REF BOT/MT 25CF WHIRLPOOL WRX735SDBM04 "Defrost ice maker fill, tested ok..."
REFRIG/FREEZER KITCHEN AID KFIS29BBMS00 "2COUNTS job”Defrost evaporator, adjusted freezer door, tested ok..."
DRYER WHIRLPOOL WGD4815EW0 Removed debris from ventTested ok
REFRIG/FREEZER WHIRLPOOL ASI2575GRB00 "Replaced defective relay overload, tested ok...; used 1 WPW10197428 (RELAY OVERLOAD ) from stock"
M/W OTR JENN-AIR JMV9196CS5 Found lamp area smell like electric burning called tech line sr#7727288116 ran microwave 3 times start smoking by light area will need 2 men to replace board must drop unit down ; ordrng 1 W10536989 (thermistor) and 1 W10670896 (harns-wire) and 1 W10709921 (bulb-light) and 1 WPW10531156 (filter)
RANGE JENN-AIR JES9800CAS02 Installed bake element tested ok.
WASHER WHIRLPOOL WTW7000DW3 Run diagnostics test no error codes reset control run test ok
OVEN WHIRLPOOL MGR7662WS4 "Sr7727205436Bake ignitor works intermittently Talked tech line and they suggested to install a ground wire between the bake manifold and chassis groundIf this did not resolve the issue, then to order the dsi board and the bAke/broil harnessCustomer does not want to continue with the repair and asks to be reimbursed for the ignitor previously installed"
MICROWAVE WHIRLPOOL WMH32519HZ3 Installed base and glass Assyrian ok.
RANGE JENN-AIR JES1750FS0 "TB- Installed new console assy. Tests good. While taking apart existing console parts for swap over, several roaches came out of existing UI control (see pictures). Advised customer of roach infestation and that warranty is now voided. No further work to be done on unit. Directed customer back to selling sealer / WPL for further resolution."
DRYER WHIRLPOOL MEDX655DW1 Customer complaints the timer is too stiff Explained to customer that this is how the timer works being that it is mechanical Unit operates as designed
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Tighten freezer door handle, tested ok..."
WASHER MAYTAG MVWC565FW0 Replaced defective parts and checked...ran diagnostics and recalibrated control
RANGE JENN-AIR JES9800CAS02 Found bake element burnt will need new bake element paid in full; ordrng 1 WPW10310274 (elmnt-bake)
MICROWAVE JENN-AIR JMV9196CS5 Check unit ran unit 13 mins unable to smell anything burning at this time unit is working as it should be .
MICROWAVE WHIRLPOOL WMH32519HZ3 When customer change light he notice under base damage ; ordrng 1 W10240330 (glass assy) and 1 W10245196 (base)
WASHER MAYTAG MVWC300VW0 Removed debris from drain pump Tested ok
REFRIG/FREEZER WHIRLPOOL WRF767SDHZ00 "Replaced defective light modules, tested ok...; used 2 W11205083 (LIGHT MODULE ) from stock"
WASHER MAYTAG MVWC565FW0 Drive hub slipping...cant remove agitator ! Will need to break agitator in pieces to get to gearcase shaft and chisel agitator spline off and then proceed to replace drive hub assembly...2 count on return; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W11161960 (agitator)
WASHER WHIRLPOOL WTW7300DW1 Received control panel crackedReordering ; ordrng 1 W11111459 (cntrl-elec)
DISHWASHER JENN-AIR JDTSS246GS0 Replaced faulty upper tracks. Tested ok
DISHWASHER WHIRLPOOL WDF520PADM7 Made checks wash motor repaired wire to pump&motor. Tested ok. Extended Warranty 1 year ELW
RANGE JENN-AIR JGRP436HL00 Found left rear not coming on clean out orfice unit now working .
REFRIGERATOR MAYTAG MFF2258FEZ01 "Instructed customer freezer door & food storage, units ok..."
DRYER WHIRLPOOL WGD6620HC0 Vibration noise from motor and vent...ordering service pointer parts to correct problem...will need to remove motoron return... 2 count on return; ordrng 1 2552 (DAMPENING TAPE) and 1 W11169659 (SEAL)
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00 "Lights not working on top of the RC and FC, replaced led driver board and LEDs, still not, working called tech line SR # 7727080076 unit being for review by Whirlpool for replacement"
WASHER MAYTAG MVWP575GW0 Tested and found broken agitator ; ordrng 1 W11158175 (CAM) and 1 W11418231 (AGITATOR BASE) and 1 WP3946996 (auger-agit)