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Local Reviews
for Hightstown, NJ
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Andre - Hightstown, NJ
I don't understand why the entire machine was rebuilt rather than just being replaced?? It required 4 repair visits, several phone calls, and a lot of wait time on my part.
Good service
Kenn - Hightstown, NJ
Excellent service!
John - Hightstown, NJ
Promot, punctual and knowledgeable.
Slow start but then got better
Diane - Hightstown, NJ
The service Techs were very professional and friendly. Thank you guys for fixing my appliance. But in the beginning, I patiently waited all day for service and then at the end of the day I called the office only to find out the service was cancelled and rescheduled. Although the office staff said they tried to call, I was here all day, I never saw the Dan Mark number on my caller ID and there was no message left. I think my time is as important as yours. The office staff said there were crazy rings on my phone. It would have been nice if you tried again until you got me on the phone about the initial cancellation
Great reliable service
Theresa - Hightstown, NJ
Trevor B.
WASHER WHIRLPOOL WTW5000DW3 TB- Power out to machine is not supplying correct 120VAC to unit. Plugged unit in different power outlet. Ran diagnostics and found no functional issues. Advised customer to have electrician correct electrical problem.
Dennis B.
RANGE - ELECTRIC WHIRLPOOL WFG320M0BS3 Db unit not sparking both burner heads; ordrng 1 WPW10515453 (burnr-head) and 1 WPW10515455 (burnr-head)
Trevor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 TB- Unit has failed insulation in freezer door. Replacement door needed. 2 man return.; ordrng 1 2MAN (2 MAN ) and 1 LW11202405 (FREEZER DOOR )
Trevor B.
LAUNDRY WHIRLPOOL MVWX655DW1 "TB- Washplate is seized to drive shaft, unable to remove. Failed basket hub is cause of customer’s issue, however cannot replace without removing washplate. Existing washplate will need to be broken to remove. New washplate and drive hub needed to continue repair. Customer will owe balance $127.95 on return.; ordrng 1 W10528947 (DRIVE HUB) and 1 W10752187 (BOLT) and 1 W10902814 (WASHPLATE )"
Trevor B.
LAUNDRY WHIRLPOOL MVWX655DW1 "TB- Washplate is seized to drive shaft, unable to remove. Failed basket hub is cause of customer’s issue, however cannot replace without removing washplate. Existing washplate will need to be broken to remove. New washplate and drive hub needed to continue repair. Customer will owe balance $127.95 on return.; ordrng 1 W10528947 (DRIVE HUB) and 1 W10752187 (BOLT) and 1 W10902814 (WASHPLATE )"
Trevor B.
M/W OTR WHIRLPOOL WMH31017AW1 TB- Customer canceled appointment.
Robert D.
DRYER WHIRLPOOL CEM2743BQ0 Replaced heating element. Checked operations and everything test ok. Dryer is heating as intended. No further issue.
Robert D.
DRYER WHIRLPOOL CEM2743BQ0 Unit has shorted heating element. Verified 240 supplied at element. Ordering element. Cust owes $229.80 on return. ; ordrng 1 W10864898 (ELEMENT )
Brian H.
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 Small scratch on shelf support in FC. Assured customer the supports are meant to take some wear and tear abuse from shelves sliding in and out. Unit diagnosed working ok.
Brian H.
DRYER WHIRLPOOL WGD4815EW0 "Diagnosed and replaced faulty thermal fuse 3392519, working ok; used 1 3392519 (fuse) from stock"
Trevor B.
DISHWASHER KITCHENAID KDTE334GPS0 TB- Installed new upper spray arm and retainer. Tests good.
Trevor B.
DISHWASHER KITCHENAID KDTE334GPS0 TB- Unit needs new upper spray arm and retainer clip.; ordrng 1 WP3400918 (RETAINER ) and 1 WPW10327455 (UPPER SPRAY ARM)
Trevor B.
WASHER MAYTAG MVWB765FC3 "TB- Installed new basket, gearcase, stator, rotor, agitator, spanner nut, and mounting hardware. Ran unit through entire rinse and spin cycle with full load of towels. Tests good, no further abnormal noises at this time."
Trevor B.
OVEN WHIRLPOOL XXXXXX TB- Upon arrival customer stated that previous issue with unit has self-corrected. Did not wish to incur service charge. No work performed at this time.
Trevor B.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 TB- Installed new f/f evap fan and thermistor assembly. Tests good.; used 1 W11033168 (HARNESS WIRE) from stock
Trevor B.
WASHER MAYTAG MVWB765FW2 "TB- Complaint is that load is excessively wet after cycle is complete. Found F0 E3 (overload) error code. Also noticed spin speed was set on low. Ran diagnostics and found no issues. Tested full rinse and spin cycle with towels. Load came out completely rinsed and spun without any problems. Customer also admitted that she frequently washes towels and sheets together in the same load. Advised customer of potential causes to previous issue, how to avoid and explained that machine is working as designed."
Trevor B.
DISHWASHER KITCHENAID KDTM354DSS5 TB- Found loose L1 and neutral connections inside junction box. Corrected issue. Tests good.
Trevor B.
WALL OVEN WHIRLPOOL WODA7EC0HN00 TB- Replaced UI. Tests good.
Trevor B.
LAUNDRY WHIRLPOOL WTW6700TW1 TB- OL (over load) error is being caused due to inner basket being seized to drive shaft. Basket not able to engage and disengage for correct operation. Customer does not wish to repair. Paid service charge $122.57 by cc ref #1544138480.
Trevor B.
I-ENABLED DW MAYTAG MDB4949SDM3 TB- Unit has broken drain hose. Customer stated that rodent previously chewed through fill hose. Plumber replaced fill hose to dishwasher. Advised that unit needs replacement drain hose. Paid $142.69 by cc ref# 1526292685. Owes $142.69 on return. ; ordrng 1 3385556 (DRAIN HOSE) and 1 WPW10545278 (DRAIN HOSE)
Trevor B.
WASHER WHIRLPOOL GST9630PL3 TB- Installed new washer lid switch and dryer idler pulley. Tests good. Balance $203.49 paid by check #3336.
Trevor B.
WASHER WHIRLPOOL WDF520PADM7 TB- Found power cord loose at wall outlet. Corrected issue. Unit functions test good.
Trevor B.
M/W OTR MAYTAG MMV6180WS1 TB- Installed new microwave door. Tests good.
Trevor B.
M/W OTR MAYTAG MMV6180WS1 TB- Installed new microwave door. Tests good.
Trevor B.
WASHER WHIRLPOOL WDF520PADM7 TB- Found power cord loose at wall outlet. Corrected issue. Unit functions test good.
Trevor B.
MICROWAVE WHIRLPOOL WMH53520CS7 TB- Assisted RD. See RD notes.
Trevor B.
M/W OTR MAYTAG MMV6180WS1 TB- Inner door panel began to crack trying to separate to replace handle. Did not continue with repair. Needs replacement door assy.; ordrng 1 W10259240 (DOOR)
Brian H.
M/W OTR WHIRLPOOL WMH75021HZ1 Assisted to Replac partsWorking ok
Trevor B.
M/W OTR WHIRLPOOL WMH75021HZ1 "TB- Installed new magnetron, diode and capacitor. Tests good."
Brian H.
M/W OTR MAYTAG MMV6180WS1 Replaced magnatronUnit working ok
Frank C.
DRYER MAYTAG MEDB765FC0 Ordered gasket ; ordrng 1 WPW10354795 (DOOR GASKET )
Frank C.
DRYER MAYTAG MEDB765FC0 Ordered gasket ; ordrng 1 WPW10354795 (DOOR GASKET )
Robert D.
WASHER MAYTAG MVWB765FW2 2nd time out here for this. Cust complaints are about residual water in dispenser and basket which is normal(we already went over this last visit). She also states it makes too much noise and continues to compare this washer to her old unit. She states close come out wet but i found no faults in diag. Ran step 75 with no issue. Unit is fully functional and in working order. Cust wants this washer replaced due to her being unhappy with it. Again for a 2nd time there is nothing wrong but cust is unhappy with design of unit. She is just looking for problems that dont exist. If cust calls back again please inform her of service fees.