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Local Reviews
for Jackson, NJ
Great service!
Nancy - Jackson, NJ
Great experience. The repair man was friendly and got the job done.
Great service
Debbie - Jackson, NJ
Very nice and knowledgeable
Fast, efficient service.
Ralph - Jackson, NJ
Microwave madness!
Mary - Jackson, NJ
Chris was courteous and informative. He did a great job and knew what he was doing! Very good tech. Dan-marc has a great employee, I hope they appreciate him. Still feel that Whirlpool needed to make this problem a "recall".
Vincent D.
RANGE JENN-AIR JES9800AAB Vd unit needs control (74009320) nla collected trip 122.57 by check # 465
Matt S.
DISHWASHER MAYTAG MDB4949SDM0 While installing the control the heater connector and main power connector came apart. Most likely brittle from the heat from the control shorting out. Also need to replace the main harness. Left control installed. Use door seal on return. Order W10567491; ordrng 1 W10567491 (harns-wire)
Vincent D.
KITCHEN WHIRLPOOL WFE525S0HZ1 Vd unit needs glass panel (W11249559) emblem (W11178521) ; ordrng 1 W11178521 (EMBLEM) and 1 W11249559 (GLASS )
Vincent D.
DISHWASHER KITCHENAID KDPE234GPS0 Vd unit needs motor/sump (W11085683) resc cust ; ordrng 1 W11085683 (MOTOR/SUMP )
Vincent D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ Vd found vibration noise coming from under refrigerator adjusted feet up tested u it ran to specs also greased draws in fridge section
Vincent D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Vd tested unit found no issues at this time unit running to specs
Vincent D.
REFRIGERATOR KITCHENAID KRFF305EBL00 Vd installed part tested unit ran to specs
Matt S.
MICROWAVE JENN-AIR JMC2430WR00 Working installed panel control. Also needs a wide board and power board. Order WPW10120228 W10853613 WPW10350780 ; ordrng 1 W10853613 (filter) and 1 WPW10120228 (cntrl-elec) and 1 WPW10350780 (cntrl-elec)
Robert D.
RANGE WHIRLPOOL WFG775H0HV0 Replaced control assm. No further issue. Everything test ok.
Matt S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Upper Icemaker is not getting water. Ordering a new upper dual valve and fill tube heater WPW10341329 W11087201 install water valve first and test before installing heater. ; ordrng 1 W11087201 (heater) and 1 WPW10341329 (water valve assy)
Trevor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ04 TB- Advised customer to change water filter or install bypass cap for correct water pressure.
Eric P.
DISHWASHER WHIRLPOOL WDT750SAHW0 Ep-unit had broken adjusters. Replaced with P# W10712394 . Functions as designed; used 1 W10712394 (ADJUSTER) from stock
Matt S.
WASHER WHIRLPOOL WFW92HEFW0 No abnormal noise heard at this time. Noise may be just the sound of the drain pump as it can be loud which is normal.
Matt S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Needs a new wash motor sump assembly. Qouted trip 114.95 part 176.35 labor total with tax 406.55 paid trip 122.56 cc declned service at this time.
Matt S.
DISHWASHER WHIRLPOOL WDF760SADM Float switch was stuck causing dishwasher not to fill. Corrected and tested. Working properly.
Vincent D.
DRYER WHIRLPOOL WGD9200SQ0 Vd unit needs control (WPW10110641) 245 tip 114.95 labor 135 tax total 527.74 paid 264.24 by cc # owes 263.50 by return resc cust ; ordrng 1 WPW10110641 (CONTROL )
Matt S.
OVEN WHIRLPOOL KDRP767RSS01 Installed new control and cancel switch. After further issue and trouble shooting. Corrected and working properly. Collected labor 95.97 cc
Eric P.
DRYER MAYTAG MGDB835DW "Ep- found unit had F4E3( restricted airflow) error code, ran three cycle test on timed dry-142° internally when connected and 159° /Cleared lint from blower wheel and housing./. Customer has stated the vent line was cleaned professionally prior to installation. Machine functions as designed, airflow issue"
Eric P.
COOKTOP WHIRLPOOL WFC310S0EW3 "Ep-unit is working properly, burners cycle properly. Explained lower incoming voltage will extent boil/cook times, reason for the limiters and testing parameters-2 1/2qts of water to boil 17-21minutes with lid is correct. Also that dual-zone element will engage entire element but will still cycle the same way"
Eric P.
RANGE WHIRLPOOL WFG525S0HS1 "Ep-re-connected supply line and tested unit. Found no signs of gas leak in unit-removed rear panels and burner caps, tested at valves. Small hit when scanning supply line. Advised customer to replace with a new coated supply line."
Tyler S.
LAUNDRY WHIRLPOOL WTW5000DW2 "Gate called customer, customer refused service at this time."
Chris H.
DRYER WHIRLPOOL MGD5100DW1 "CH - unit has large amount of lint/hair inside bottom of unit, which ignited and caused extensive damage to several parts. Unit needs new duct {WPW10211896}, harness {WPW10298258}, harness {W10708958}, cutoff {WP8573713}, thermostat {WP3391912}, radiant sensor {WP338906}, thermal fuse {W10909685}, ignitor {279311}. Gave customer estimate for repair: trip $114.95, labor $135, parts $351.67, tax $39.86, total $641.48. Customer declined repair. Spoke to diane at office to bill customer for service fee"
Chris H.
DRYER WHIRLPOOL MGD5100DW1 "CH - unit has large amount of lint/hair inside bottom of unit, which ignited and caused extensive damage to several parts. Unit needs new duct {WPW10211896}, harness {WPW10298258}, harness {W10708958}, cutoff {WP8573713}, thermostat {WP3391912}, radiant sensor {WP338906}, thermal fuse {W10909685}, ignitor {279311}. Gave customer estimate for repair: trip $114.95, labor $135, parts $351.67, tax $39.86, total $641.48. Customer declined repair. Spoke to diane at office to bill customer for service fee"
Chris H.
OVEN WHIRLPOOL KDRP767RSS01 "CH - molex connectors on console buttons are fused together, making it impossible to fully remove console. I’m not comfortable working on this unit without a second set of hands to hold console out of the way during repair to ensure no further damage - console buttons have already been damaged by previous service company. Spoke to BP at office - rescheduling call with 2nd tech and extra time for Fri 2/15. Leaving parts with customer; schdld next appmnt for 2/15 FRI !"
Vincent D.
WASHER WHIRLPOOL GHW9150PW0 Vd found drain pump seized cleared tested unit ran to specs
Robert D.
DISHWASHER JENN-AIR JDB9000CWS2 Sump is unresponsive. Unit fills with water and thats it. 120v supplied to motor from control. Ordering sump. ; ordrng 1 WPW10605057 (SUMP)
Vincent D.
DISHWASHER MAYTAG MDB4949SDZ0 "Vd found unit had a f3e2 code owi and f8 e3 drain pump installed owi (w11084121) and drain pump (WPW10348269) from van stock cleared code called tech line was advised replace control (W10906430 ) ref # 7724169343; ordrng 1 W10906430 (CONTROL), used 1 W11084121 (OWI), and 1 WPW10348269 (PUMP-DRAIN) from stock"
Tyler S.
DRYER MAYTAG MGD9700SQ0 "Installed new control, tests good. Collected balance $79.97 by check."
Vincent D.
WASHER MAYTAG MVWB765FW3 Vd unit needs overlay (W11135393); ordrng 1 W11135393 (OVERLAY )
Vincent D.
RANGE WHIRLPOOL WFG525S0HS1 Vd installed part tested unit ran to specs
Vincent D.
DRYER MAYTAG MGDB765FW0 Vd installed part tested unit ran to specs
Chris H.
DRYER MAYTAG MGDB765FW0 CH - unit has unresponsive start button - button is registering momentary press but will not register being pressed long enough to engage start. No stored faults. Put unit into key activation test - start button and wrinkle prevent button took several tries to be responsive. Unit needs new overlay {W11089306}; ordrng 1 W11089306 (OVERLAY)
Chris H.
RANGE WHIRLPOOL WFG525S0HS1 "CH - nj natural gas was out and determined there is a gas leak from regulator valve. Unit is new - customer states that she smelled gas since shortly after instal. Unit needs new valve {WPW10602001}, extra time on return; ordrng 1 WPW10602001 (VALVE)"
Chris H.
M/W OTR WHIRLPOOL WMH31017HZ2 CH - installed new bulb and control - tests good
Matt S.
OVEN WHIRLPOOL KDRP767RSS01 "Installed new steam board and cancel button. Now getting code f8 cancel button not plugged in. Installed old steam board. Still same issue. Re ordering cancel button and acu at our cost. Extra time. Still,owes labor. Order WP9761156 WP4457218 left steam board onsite; ordrng 1 WP4457218 (switch-pb) and 1 WP9761156 (cntrl-elec)"
Matt S.
DRYER MAYTAG MGD9700SQ0 Needs a new control. Not sending power to the motor. Paid trip within last 90 days. Quoted part WP8546219 264.34 labor 75 total with tax 361.82 paid part 281.85 chk 4328 balance 79.97 ; ordrng 1 WP8546219 (cntrl-elec)
Vincent D.
M/W OTR WHIRLPOOL WMH31017HZ2 Vd found lower bulb wont go off unit needs control (W10892389) light bulb (8206232A)x3 resc cust ; ordrng 3 8206232A (LIGHT BULB )s and 1 W10892389 (CONTROL)
Vincent D.
KITCHEN MAYTAG MDB8959SBS3 Vd found insulation water stained on the left side and cabinet damaged on right side called tech line was advised to replace insulation installed part tested unit ran to specs Sr # 7724044548
Matt S.
M/W OTR WHIRLPOOL WMH31017HS0 New magnetron and diode installed. Working properly.
Matt S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 New rc evap cover installed. Working properly.
Matt S.
OVEN WHIRLPOOL GBD307PDT09 High Low. 388 321 315. 293 330. 291.8Avg high 344.3Avg low 301.9 Overall average 323.1 too low has to be within 5 degrees of manufactured specification. Adjusted temp offset. By 10 to bring within specifications. No sign of a part failure at this time.
Matt S.
WASHER WHIRLPOOL WFW75HEFW Has a drain code. Clogged/jammed lint trap/ pump. Not covered under warranty. And their would be a labor charge. Customer declined. Use and care issue. Customer spoke to aarons and they are going to swap out the washer.
Matt S.
OVEN WHIRLPOOL KDRP767RSS01 2 man not needed. Adjusting labor price. Wrong control ordered. Ordering correct control. Order WP9758985. ; ordrng 1 WP9758985 (cntrl-elec)
Robert D.
DISHWASHER WHIRLPOOL WDF320PADW3 Replaced control. Everything test test ok. No further issue.
Vincent D.
M/W OTR WHIRLPOOL WMH31017HS0 Vd unit needs MAGNATRON (W10754299) diode (W11256462) foam block ; ordrng 1 FOAM BLOCK and 1 W10754299 (MAGNATRON ) and 1 W11256462 (DIODE )