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Local Reviews
for Kinnelon, NJ
Powered by Fluid LOCALExcellent Service
Catherine - Kinnelon, NJ
Dan Marc provided great service. They are very professional, on time, and have honored my warranty each time they have been out to service my Kitchen Aid appliances.
Great, Timely, and Professional Service
Catherine - Kinnelon, NJ
Refrigerator repairs
Robert - Kinnelon, NJ
Sam is an excellent technician.
Professional
Saliann - Kinnelon, NJ
Although Elmer was friendly and professional, my washing machine was not repaired. Not happy I had to pay $125 for 20 minutes and to be told my 4 year old washing machine would cost an additional $600 to repair. Again not elmers fault just unhappy with Maytag and the $125
Lisa
Lisa - Kinnelon, NJ
Efrain was very friendly and knowledgeable. He answered all of my questions
My refrigerator
Robert - Kinnelon, NJ
Fantastic Service!!
Jamie - Kinnelon, NJ
Gerry is awesome and very knowledgeable. During the service he even takes the time to educate me about my machine and answers all my questions. Whenever we use Dan Marc I am always happy to hear Gerry is my technician because I know he will do everything he can to fix my appliance.
Excellent
Rob - Kinnelon, NJ
Refrigerator still not working
Robert - Kinnelon, NJ
Just had a new compressor placed in our whirlpool french door refrigerator. It is still not cooling. Top compartment is 65F. Freezer is 12F. Obviously, there's still a problem. This appliance is only 2 years old. Should not be like this.
Mike
Michael - Kinnelon, NJ
Good work and great people
Pamela - Kinnelon, NJ
Great Service
Jamie - Kinnelon, NJ
Dan Marc was easy to work with and the service technicians were on time and spent plenty of time explaining everything to me. I was well informed thanks to them. They trouble shooted before charging me for parts and services. They really cared and and valued their customers.
Great service
Frank - Kinnelon, NJ
Very professional
Great service
Marie - Kinnelon, NJ
Elmer was knowledgeable and professional. He diagnosed the problem of my washing machine quickly and ordered the part immediately
Phil
Phil - Kinnelon, NJ
Great to deal with.
excellent job
Samuel - Kinnelon, NJ
Gerry Q.
MICROWAVE WHIRLPOOL KMHS120ESS 8 Control board replaced unit tested ok
Gerry Q.
WASHER/DRYER KITCHEN AID KEBS208SSS04 Oven sensor replaced unitbtested ok
Efrain R.
WASHER/DRYER KITCHEN AID KEBS208SSS04 Assist gq with oven o.
Elmer A.
DRYER MAYTAG MGDB955FW0 "Sr#7729584466 damaged duct,pulley thermostat & thermal cut off.; ordrng 1 279640 (pulley,idler) and 1 W11129538 (duct-air) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse)"
Jesse F.
WINE COOLER KITCHEN AID KUWA244PBS0 Replaced operating thermostat...
Jesse F.
REFRIG/FREEZER KITCHENAID KBFC42FTS07 Defrost evaporator and replaced defrost bimetal/wiring assembly...
Efrain R.
DRYER MAYTAG MGDB835DW3 Replace belt ok.
Gerry Q.
WASHER/ DRYER KITCHENAID KEBS208SSS04 Bake element replaced unit tested ok
Elmer A.
DRYER MAYTAG MGDB835DW4 Damaged control & sensor.973-769-2270; ordrng 1 W11133021 (cntrl-elec) and 1 W11161899 (wire)
Elmer A.
WASHER MAYTAG MVWB835DW5 "Ran diagnostic operation ok,no error codes."
Elmer A.
WASHER WHIRLPOOL WTW4855HW1 Leveled legs checked operation ok.
Elmer A.
DRYER WHIRLPOOL WED4915EW1 "Damaged element.; ordrng 1 279838 (element,heater)"
Sam C.
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 Installed new electronic control and ice maker cycle check dispenser
Sam C.
REFRIG/FREEZER KITCHEN AID KRFC604FSS00 "Troubleshoot unit check temperature 46 fin freezer section,43 in fresh food section called tech line # 7727178346 to documented sealed system issued need to be pressurized on return and check x leaks at evaporators; ordrng 1 W10865322 (EVAPORATOR) and 1 W11025999 (COMPRESSOR) and 1 W11035643 (EVAPORATOR) and 1 W11099340 (UI)"
Elmer A.
WASHER MAYTAG MVWX655DW0 Damaged gearcase & hub customer does not want to repair.
Aris S.
WASHER MAYTAG MVWB835DW3 Need parts; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket)
Stoyan S.
RANGE MAYTAG MGT8775XS01 Replace defective igniter broil Test it all op ok ; used 1 98005652 (IGNTR-OVEN) from stock
Ken K.
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 "NEEDS TO BE FIRST CALL OF THE DAY 2 count call... ongoing problem with unit... Replaced wiring harness at water valve, still getting water at ice maker and dispenser all the time, called tech line SR 7726772148 getting 75 volts at water valve between tan and white wires, needs water valve (it was already replaced) used T/S with the same results, ordered rear harness and water valve; ordrng 1 W10865826 (WATER VALVE REAR) and 1 W11190822 (WIRE HARNESS)"
Ken K.
REFRIGERATOR JENNAIR JFC2290VEP4 "RC not cooling checked unit found damper control not operating, replaced same; used 1 WPW10594329 (CONTROL) from stock"
Sam C.
REF BOT KITCHEN AID KSSC48FTS02 Installed a new board replacement cycle check
Jesse F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced r/s f.f. door, lower cam, and nameplate..."
Efrain R.
OVEN WHIRLPOOL KIDE500ESS04 Took temp and temp is on point customer was using her tested to close to oven door unit working correctly.
Sam C.
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 Called tech line to documented unit keep failing on inlet valve harness not listed order new parts as tech line advised; ordrng 1 W10821278 (ASSEMBLY DUAL VALVE HARNESS) and 1 W11168758 (WATER RESERVOIR )
Eric S.
WASHER WHIRLPOOL WTW4950HW0 Found F7E5 code actuator. Replaced actuator tested unit it works ok
Stoyan S.
MICROWAVE IKEA IBMS1455DS00 Replace broken buttons Test it all op ok; used 1 W11116990 (BUTTON) from stock
Sam C.
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 Installed new parts heated and lube freezer door gasket cycle check dispenser; used 1 WPW10341329 (VALVE) from stock
Efrain R.
DISHWASHER WHIRLPOOL KOUD01FLBL5 Dior keeps poping openand cant start unit ordering stike and strike if that doesn’t work needs tank and liner; ordrng 1 819830 (LATCH) and 1 WP8574157
Efrain R.
DRYER WHIRLPOOL GEW9250PW1 Needs rollers idler pulley cust will buy new since washer need tub bearing job.
Clayton G.
OVEN KITCHENAID KODE500ESS05 Replace door glass unit tests OK
Sam C.
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 Unit with ice buildup on evaporator need a service kit also defective mullion; ordrng 1 W10864519 (REAR ADAPTER KIT) and 1 W11087438 (EVAPORATOR FAN MOTOR) and 1 W11176246 (MULLION) and 1 W11256383 (MULLION) and 1 W11330971 (USER INTEFACE)
Sam C.
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 Troubleshoot unit with internal leaks isolated lines unit not holding vacuum called tech line reference # 7726659308 unit unrepairable customer with food loss
Clayton G.
OVEN KITCHENAID KODE500ESS05 Unit has broken upper oven door glass. Model is correct no parts in parts lookup. Parts research please help; saved tckt
Gerry Q.
DISHWASHER KITCHEN AID KUDS30SXSS8 Chopper blade assy cleaned unit tested ok
Elmer A.
WASHER MAYTAG MVWX655DW1 Installed actuator checked operation ok.; used 1 W10913953 (ACTUATOR) from stock
Stoyan S.
DISHWASHER KITCHENAID KDTM354DSS5 Replace broken adjuster Test it all op ok ; used 1 Wpw10546503 (ADJUSTER) from stock
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 "Not cooling called tech line. SR # 7726576914 replaced 3 way valve a RC Evaporator, vacuum tested, tested with nitrogen, refilled unit, ran test 38 and 40 all checked ok"
Arden D.
REFRIGERATOR KITCHENAID KRMF706EBS01 "AD. Checked unit, found faulty valves, control and icemaker.; ordrng 1 W10865826 (VALVE ) and 1 W11294907 (ICEMAKER ) and 1 WPW10341329 (VALVE ) and 1 WPW10675033 (CONTROL )"
Gerry Q.
RANGE WHIRLPOOL WEG745H0FS Center gas valve regulator stock. And broken knobs; ordrng 1 W10885072 (manifold) and 4 W11122869 (knob)s and 1 W11211501 (KNOB MINI)
Clayton G.
DISHWASHER KITCHEN AID KDTE334GPS0 Replaced list of parts unit test OK
Jesse F.
REFRIG/FREEZER KITCHENAID KBFC42FTS07 "Found air intake blocked w/dust and cleaned. Instruct customer on cleaning. Customer has coverage. Called KitchenAid, given an order #, SWPMB1B17990-1, for coverage verification..."
Stoyan S.
COOKTOP JENN-AIR JGD8430ADS Bad burner head and igniters Customer decide to buy a new one
Efrain R.
DISHWASHER MAYTAG MDB49SHZO No drying agent in dispenser.went into svc mode
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 "Freon not going through f.f. evaporator, possible blockage. O&i parts. 3 count, sealed system...f.f. backflush needed...; ordrng 1 W11099684 (valve) and 1 W11291123 (EVAPORATOR/F.F.)"
Clayton G.
DISHWASHER KITCHENAID KDTE334GPS0 Unit unit needs main control and touchpad. Junction box was detached likely causing the early failure of the control. Tech reattach control box.; ordrng 1 W11120155 and 1 W11165145
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 "Replaced compressor, drier, and 3-way valve. Pulled deep vacuum and recharged..."