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Local Reviews
for Kinnelon, NJ
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Michael - Kinnelon, NJ
Good work and great people
Pamela - Kinnelon, NJ
Great Service
Jamie - Kinnelon, NJ
Dan Marc was easy to work with and the service technicians were on time and spent plenty of time explaining everything to me. I was well informed thanks to them. They trouble shooted before charging me for parts and services. They really cared and and valued their customers.
Great service
Frank - Kinnelon, NJ
Very professional
Great service
Marie - Kinnelon, NJ
Elmer was knowledgeable and professional. He diagnosed the problem of my washing machine quickly and ordered the part immediately
Phil
Phil - Kinnelon, NJ
Great to deal with.
excellent job
Samuel - Kinnelon, NJ
Tim S.
WASHER AMANA NTW4516FW3 Had long fill fault code. Cleared out debris from cold water Valve . Slow fill no spin. Pic available If happens again call plumber
Lewis G.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW00 Customer was stating that the refrigeration compartment is not cooling diagnosing the unit the evaporator on the freezer side was completely frozen defrosted unit so the customer can use refrigerator until I come back scheduled rescheduled for Wednesday and please review part needed for the repair....; ordrng 1 W11161901 (WIRE HARNESS WITH BI-METAL)
Elmer A.
WASHER WHIRLPOOL WTW7800XW2 "Damaged suspension & tub ring; ordrng 1 W10247710 (washer,suspension) and 1 WPW10309696 (ring-tub)"
Sam C.
REFRIG/FREEZER KITCHEN AID KSSC42FMS02 Previous sealed system repair done by a different service company appliance service sales from Dover on return perform a full diagnostic found bad restrictions on sealed system need to be rebuilt low side labor & 1595.00 plus parts customer will call back compressor 363.00 exchanger 127.00 heater pan 148.00 evaporator 223.00 heater def 78.00
Stoyan S.
DISHWASHER WHIRLPOOL WDF330PAHB2 Replace defective cntrl board test it after an one hour dw stopped and start start blocking order new latch ; ordrng 1 W10678341 (spring) and 1 W10716685 (handle) and 1 WP8524471 (actuator) and 1 WP8580309 (door latch strike) and 1 WPW10274884 (door latch)
Sam C.
REFRIGERATOR KITCHENAID KSSC42FMS02 "Troubleshoot unit failed on electronic board control $345 and motor condenser$127 labor $120; ordrng 1 W10181323 (motor,fan) and 1 W10818296 (cntrl-elec)"
Stoyan S.
DISHWASHER WHIRLPOOL WDF330PAHB2 Run diagnostics on unit No error code stored in memory After diagnostics run dw again machine and it’s stopped after 10min Order new cntrl board ; ordrng 1 W11087226 (cntrl-elec)
Elmer A.
WASHER WHIRLPOOL MTW6600TQ0 "Damaged bearing ,suspension & pump ; ordrng 1 W10435302 (bearing) and 1 W10536347 (drain pump asm) and 1 W10820048 (suspension)"
Tim S.
MICROWAVE WHIRLPOOL KEMC308KSS0 "Needs magnetron & cap diode, capacitorRequires specialist extra man 2- count. Left estimate Alerted customer control panel no longer made"
Lewis G.
REFRIGERATOR KITCHENAID KRFC302EBL Customers water filter was up and needed to show customer how to remove the old water filter to replace with a new one basic customer education.....
Gerry Q.
DISHWASHER KITCHEN AID KUDS40FVSS4 Unit tested ok food residues still in the unit tech advised customer to run unit with white vinegar as part of cleaning process
Gerry Q.
DISHWASHER KITCHENAID KUDS40FVSS4 Chopper assy cleaned unit tested ok
Lewis G.
DISHWASHER KITCHEN AID KDHE404DSS0 Replaced control electric tester unit had some issues with the door handle but was resolved I found some more glass that was within the drain pump assembly removed cleaned everything out unit is working as it should
Lewis G.
DISHWASHER KITCHEN AID KDHE404DSS0 "WPW10531320,....drain pump assy istalled and need main pcb W10538041. Sr . #7724695362.... Remove the whole drain line ran it under hot water clearing all broken glass and debris from the drain hose which took time and also need main PCB because not supplying enough current per tech-support to continually run drain pump assembly.....; ordrng 1 W10538041 (COTROL - ELEC), used 1 WPW10531320 (DRAIN PUMP) from stock"
Lewis G.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Customer stating that water was not going into ice machine and upon arrival found water going to the dispenser into ice Trey / icemaker needs about an hour and a half to two hours to harvest and start producing ice checked refrigerator everything working as it should.
Tim S.
DRYER MAYTAG MEDC300BW0 "Do to another defective motor, customer will replace the Unit. Did not want to inconvenience customer on a Another defective motor."
Gerry Q.
DISHWASHER KITCHEN AID KUDS30SXSS8 Float assembly replaced tested ok
Gerry Q.
DISHWASHER KITCHEN AID KUDS30SXSS8 Unit need new float assy; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195038 (nut)
Tim S.
DRYER MAYTAG MEDC300BW0 "Stock motor defective Customer motor broken pulley ; ordrng 1 279827 (motor!dryer), used 1 279827 (motor) from stock"
Lewis G.
DISHWASHER KITCHENAID KDTE104EBL2 Customer stating that there was a leak coming from underneath the dishwasher ran diagnostic mode everything working perfect no error codes on the machine let it run while viewing underneath no Leak detected.... unit had suds in the tub and explained to get HE version of Cascade
Gerry Q.
MICROWAVE KITCHENAID KBHS109SSS03 Inverter and magnetron tub replaced tested ok
Tim S.
MICROWAVE KITCHENAID KEMC308KSS03 Needs blower also bulb installedAlerted that control panel is n l a
Lewis G.
WASHER WHIRLPOOL MVWC565FW1 Reference # 7724551054... call tech-support to run unit in calibration mode no error codes were found unit working I should basically customer education
Elmer A.
WASHER WHIRLPOOL WTW8800YW0 Installed tub ring checked operation ok.
Ken K.
REFRIG KITCHEN AID KRFC604FSS00 Customer wants a/m service.... replaced both door still needs right side door gasket; ordrng 1 W10917313 (DOOR GASKET)
Efrain R.
DISHWASHER KITCHEN AID KUDS30SXSS8 Too much water pressure coming in. Lowered water pressure to proper level
Tim S.
DRYER WHIRLPOOL WED5000DW2 Burnt out; ordrng 1 W1046828 (ELECTRONIC CONTROL )
Elmer A.
WASHER MAYTAG MVWC565FW0 "Installed basket ,suspension and agitator checked operation OK"
Efrain R.
RANGE KITCHENAID KEBC107KBL0 Replace seal and glass ok
Efrain R.
WASHER KITCHENAID KUDE20FBSSO "Error codes 3-2 9-1 when running on diagnostics diverter valve very loud. Ordering control sump assy,and owi sensor; ordrng 1 WPW10455260 (SUMP ASSY) and 1 WPW10705575 (OWI SENSOR) and 1 WPW10866118 (CONTROL )"
Efrain R.
RANGE KITCHENAID KEBC107KBL0 Needs inner glass and dr seal ; ordrng 1 W10877014 (SEAL) and 1 WP4449259
Efrain R.
DISHWASHER KITCHENAID KDFE104HPSO Adjust d/w to latch .tested ok
Gerry Q.
DISHWASHER KITCHEN AID KUDS30SXSS8 Tech sudd in the water that was foaming and leaking out tech advised customer to add white vinegar to clear the sudds in the water tested ok
Eric S.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ00 Per tech support freezer door working as designed. Sr 7724166654. Advised customer
Elmer A.
WASHER MAYTAG MVWC565FW0 "Damaged suspension ,basket and agitator.; ordrng 1 W10752719 (basket) and 1 W11130362 (SUSPENSION ) and 1 W11161960 (AGITATOR )"
Eric S.
D/WASHER UNDCTR WHIRLPOOL WDF510PAYS6 Tested unit no codes advised customer on operation
Eric S.
D/WASHER UNDCTR WHIRLPOOL WDF510PAYS6 Tested unit no codes advised customer on operation
Efrain R.
DISHWASHER KITCHEN AID KUDS30SXSS8 Cust stated leaking from fliat stanpipe tighten nut ran unit not leaking.
Efrain R.
DISHWASHER KITCHEN AID KUDS30SXSS8 Too much suds/advise using vinegar too clear suds
Efrain R.
LAUNDRY MAYTAG MVWB450WQO Found coin in pump assy
Frank G.
DRYER WHIRLPOOL WED5000DW2 Needed heater element...Use Authorization # WIL0F00EPL1; used 1 279838 (ELEMENT) from stock
Tim S.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Turned off ice maker . No water hooked to unit
Efrain R.
REFRIGERATOR KITCHENAID KSSS48MDX05 No frost pattern at bottom evap needs a complete up grade not worh doing
Gerry Q.
DISHWASHER KITCHENAID KDTM504EPA2 Float assy adjusted unit tested ok no water leak
Gerry Q.
COMPACTOR WHIRLPOOL KTTS505ESS0 Side braket adjusted unit tested ok