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Local Reviews
for Little Silver, NJ
Powered by Fluid LOCALGreat service
Susan - Little Silver, NJ
Great Service
Helen - Little Silver, NJ
Disappointed that the water drain hose was not covered under my service contract. Chris did recalabrate the washer.
Eric was fantastic! Thanks so much!
Ashley - Little Silver, NJ
Courteous and Informative
John - Little Silver, NJ
S
Sherry - Little Silver, NJ
Very knowledgeable
Eric P.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Ep-Unit was cold in F/C upon arrival,installed new control board, corrected water supply line and tightened handles. Recommend changing copper supply to plastic. Advised 24-48hrs for full temp recovery and up to 72hrs for full ice bin. Set unit to recommended and turned on “max ice/cool”"
Eric P.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Ep-customer states F/C is now not cooling either. Lights are functioning. Entered diagnostics,tests #1-5(thermistors) are all OPEN. Tests #23-26 are well above set points, #33-37 were normal. No function when testing compressor. Confirmed software version is correct. Ordering (1) W11114721 cntrl-elec, (1) extra time; ordrng 1 EXTRATIME and 1 W11114721 (cntrl-elec)"
Eric P.
WASHER WHIRLPOOL WTW5000DW3 "Ep-unit had F2E1(stuck key),F7E1(basket speed fault). Ran tachometer test-failed. Inspected connection at acuator, and voltages at board. Replaced actuator(W10913953) from truck stock. Machine functions as designed ; used 1 W10913953 (ACTUATOR) from stock"
Brian H.
WASHER MAYTAG MVWB855DC3 Diagnosed and replaced faulty drain pump W10876600. Unit working as designed.
Brian H.
MICROWAVE JENN-AIR JMV9196CS-5 "Replaced lamps, unit working ok. ACU not needed, returning new, unused, and unopened."
Chris H.
REFRIGERATOR KITCHENAID KRFC604FSS01 "CH - upon beginning repair, found large amount of rodent droppings in area below, behind, and inside machine compartment of unit. Discontinued service and advised customer to contact a licensed exterminator to resolve. Documented with trade care, sr# 7727242957"
Brian H.
WASHER WHIRLPOOL LAT8426AAE "Washer leaking from rusted outer tub 22001114. Part NLA, unit can not be repaired, customer buying new."
Tyler S.
OVEN JENN-AIR JJW2830WS02 Installed both cooling fans and preheated both ovens to 350 with no errors. Collected remaining $337.54 by cc.
Chris H.
WASHER WHIRLPOOL MHW5630HW0 "CH - unit has no stored fault codes. Unit will not start any cycle normally. Put unit into diagnostics and ran quick diagnostic cycle - door lock engages when in diagnostic cycle. At substep 007 there is no movement from basket. Ohmed out motor windings at J-6 connector - reading 12.6 ohms across all three pins. No voltage to motor in substep 007. Unit needs new control {W11322901}, latch {W11316250}, 2 job count on return; ordrng 1 W11316250 (LATCH) and 1 W11322901 (CONTROL )"
Tyler S.
OVEN JENN-AIR JJW2830WS02 "Both ovens are having low fan speed error. Quoted customer for new blowers upper and lower. Will need to return with an oven cart, 2 techs, and 2 job counts. Total $674.88, paid $337.34, owes $337.54.; ordrng 1 HELPER and 1 OVENCART and 1 WPW10273666 (LOWER BLOWER) and 1 WPW10273667 (UPPER BLOWER)"
Chris H.
WASHER MAYTAG MHW8200FC0 "CH - installed new inlet valve and dispenser assemblies- ran diagnostic cycle, tests good. No other functional issues found at this time"
Brian H.
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Ice dispenser is dispensing cubed and chopped ice at same time when setting is on cubed ice only. Diagnosed faulty container WPW10450624, cover W11126296, motor W11202789, control W10822638. Order parts.; ordrng 1 W10822638 (CONTROL) and 1 W11126296 (COVER) and 1 W11202789 (MOTOR) and 1 WPW10450624 (CONTAINER )"
Chris H.
WASHER MAYTAG MHW8200FC0 "CH - unit has very low cold water flow in diagnostic cycle. No stored faults. Unit needs new dispenser {W10862190}, inlet valve {WPW10247306}, 2 job count on return; ordrng 1 W10862190 (DISPENSER) and 1 WPW10247306 (VALVE)"
Eric P.
DRYER MAYTAG MGDE300VW1 "Ep-arrived and explained OOW to customer, service was declined"
Eric P.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Ep-Installed new door, transfered over all needed parts"
Chris H.
WASHER MAYTAG MVWC415EW "CH - unit has failed bearings - loud grinding from gearcase when tub is spun by hand. Also, found evidence of oil leak from gearcase on to splutch and belt. Unit needs new gearcase {W11035747}, cam {W10721967}, belt {WPW10006384}, shield {WPW10550173}, 2 job count on return ; ordrng 1 W11035747 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10550173 (SHIELD)"
Eric P.
WASHER MAYTAG MVWB765FW2 "Ep-customer stated “done” LED was off, unit failed to power up initially, then “lid lock” cycled once and didnt advance(see photo of note). Ran diagnostics-F5E1(lid switch fault/lid up), F5E4(lid not opened)-cleared, ran calibration and encoder test-pass. Contacted techline-Ed(sr#7726451083)- “DONE” LED turns off once the lid is opened, may be a small delay but it turns off. Advised on proper finger placement(using full fingertip pad). After additional testing i had the lock issue occur. Will need (1) W10810403 lid lock assy. DX contacting customer and will update; O-emld tckt"
Eric P.
FREEZER WHIRLPOOL KFCP22EXMP5 "Ep-cleared ice from bottom of F/C, removed drain tube from rear of unit and cleared some debris from inside of “P” trap. Tested again, draining properly now. no water being dispensed. Has full ice production, when water dispenser is pressed no water, removed filter and used bypass, still no water. Has bad water valve. Also ice bin does not pull out, track issue. Would need valve and glide. Ordering (1) WPW10420083 valve,(1) WPW10170987 glide,(1)extra time; ordrng 1 EXTRATIME and 1 WPW10170987 (glide) and 1 WPW10420083 (valve)"
Chris H.
MICROWAVE WHIRLPOOL KMCS1016GSS1 "CH - unit has a goods issue date of 9/4/19 - unit is iw. Unit is wall mounted above an oven. Protective film over keypad was not fully removed during install and began to bubble over buttons, interfering with operation. Removed film, tests good. No other functional issues found at this time"
Eric P.
WASHER MAYTAG MVWB765FW2 "Ep-Installed new console, ran calibration and tested. “Start button” worked all five times for me"
Chris H.
WASHER MAYTAG MVWB865GW0 CH - assisted with 2 man; saved tckt
Eric P.
WASHER MAYTAG MVWB865GW0 "Ep-removed tub and gearcase, inspected both. Found issue in the gearcase. Ordering (1) W10811956 gearcase; ordrng 1 EXTRATIME and 1 W10811956 (GEARCASE)"
Eric P.
DRYER MAYTAG MGDC465HW0 "Ep-customer has removed venting and installed a filter bag, has been using the machine disconnected . Dry times and cycles are functioning normally. As per previous discussion with customer-restrictions in venting, mostly likely at cap"
Eric P.
DISHWASHER WHIRLPOOL KDPE234GPS "Ep-Installed new pump&motor, ran diagnostics to test for leaks and reset functions. Machine functions as designed"
Eric P.
WASHER MAYTAG MVWB765FW2 "Ep-new console is damaged, corner is broken(see photo). Ordering (1) W11135391 console; ordrng 1 W11135391 (console)"
Eric P.
WASHER MAYTAG MVWB865GW0 Ep-unit has a squeak between baskets. Unable to remove inner tub. Being rescheduled with a 2nd man and additional time. Sr#7726570129; schdld next appmnt for 12/11 WED !
Chris H.
WASHER MAYTAG MVWB855DC3 "CH - found unit with stored f9e2, f0e5, f0e2 faults. Drain comes on functions. Basket and tub are balanced normally and unit is level. Drain hose is running up into sealed wall pipe. Not installed per specs. Advised customer to run drain hose to nearby washout sink and have a plumber seal the pipe at connection point. Also advised customer to reduce amount of detergent being used. No other functional issues found at this time"
Eric P.
DISHWASHER WHIRLPOOL KDPE234GPS "Ep-unit had 4-3(motor not running) error code. Customer states it filled and didnt advance, confirmed in diagnostics. Ordering (1) W11085683 pump&motor ; ordrng 1 W11085683 (pump&motor)"
Chris H.
WASHER MAYTAG MVWC415EW1 CH - unit has a pinhole leak in drain hose - advised customer to replace hose. No other functional issues found at this time
Dennis B.
WASHER MAYTAG MVWB765FW1 Db installed part tested unit unit ran to specs
Dennis B.
WASHER MAYTAG MVWB765FW1 Db installed part can now access diagnostics latch is also bad unit needs latch ; ordrng 1 W10810403 (lid lock assy)
Eric P.
WASHER MAYTAG MVWB765FW2 "Ep-unit has repeat failure, start button works intermittently. Contacted techline-Chris(sr#7726451083)- harness and/or console issue. Ordering (1) W11114670 console; ordrng 1 W11114670 (console)"
Eric P.
DRYER MAYTAG MGDC465HW0 "Ep-unit is short cycling-on for 12sec/off for 1min12sec. Ohmed coil valve-over range. Ordering (1) 279923 valve,gas; ordrng 1 279923 (valve,gas) and 1 EXTRATIME"
Eric P.
DRYER MAYTAG MGDC465HW0 Ep-Installed new thermostat and cutoff-tml
Eric P.
WASHER MAYTAG MVWB765FW2 "Ep-Installed new control, ran calibration. Machine functions as designed"
Eric P.
DRYER MAYTAG MGDC465HW0 "Ep-clothing is damp at end of cycle. Ran temperature test, confirmed venting is clear. Ordering (1) WP8318268 thermostat, (1) W11050897 cutoff-tml; ordrng 1 W11050897 (cutoff-tml) and 1 WP8318268 (thermostat)"
Eric P.
REFRIG/FREEZER WHIRLPOOL KFCP22EXMP5 "Ep-found bent wheel on middle drawer restricting full closure of freezer door, corrected. Unit also has broken pantry lid . Ordering (1)WP12656822 cover,(1)WPW10121977 endcap, (1)WPW10122078 endcap; ordrng 1 WP12656822 (cover) and 1 WPW10121977 (endcap) and 1 WPW10122078 (endcap)"
Eric P.
DRYER WHIRLPOOL WGD7300DW "Ep-short cycle, ohmed coil valves-secondary coil was well over. Replaced coil valves, confirmed unit and interior duct is clear. Adjusted dryness level from 2 to 3. Advised contacting the service provider who cleaned duct work"
Eric P.
DRYER WHIRLPOOL WGD7300DW "Ep-short cycle, ohmed coil valves-secondary coil was well over. Replaced coil valves, confirmed unit and interior duct is clear. Adjusted dryness level from 2 to 3. Advised contacting the service provider who cleaned duct work"
Brian H.
WASHER WHIRLPOOL MVWB765FW2 Unit Diagnosed working ok. Leak was caused by drain hose becoming dislodged from house connection.
Eric P.
DRYER WHIRLPOOL MEDC465HW "Ep-customer states long dry times. Found heating element ohmed well below spec (9.8ohms)as well as high limit(0.2 ohms), also interior venting is full of lint. Ordering (1) 279838 element, (1) W10900067 cutoff-tml. Advised customer to clean/replace interior venting; ordrng 1 279838 (ELEMENT) and 1 W10900067 (CUTOFF-TML)"
Eric P.
REFRIG/FREEZER KITCHENAID KFCP22EXMP5 "Ep-de-iced F/C cavity floor, cleared drain line and replaced drain tube; used 1 W10619951 (TUBE-DRAIN) from stock"
Brian H.
KITCHEN WHIRLPOOL KDTM354DSS Disengaged control lock and advised cons. on proper use of dishwasher controls. Unit diagnosed working ok.
Chris H.
DRYER MAYTAG MGD7100DC0 "CH - unit has stored f2e1 and f4e3 fault codes. Detected no gas or unusual odors in and around, both when in use and idle. Could jot replicate customer complaint. Advised customer that if problem persists, call gas company immediately and then WP Safety. Customer paid service fee plus tax, $122.57 by check# 800"
Chris H.
REFRIG/FREEZER WHIRLPOOL WRS325FDAW04 "CH - installed new rc led module {WPW10515058} and fc led module {WPW10515057} from truck stock - tests good. Customer paid service fee plus tax, $122.57 total by check# 8041; used 1 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"