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for Mahwah, NJ
Denise - Mahwah, NJ
Leslie - Mahwah, NJ
Arrived on time. Was very informative and corrected the problem in a very quick and efficient manner. Glad to have your number when in need for future repairs.
Great technician. Knew his product and extremely helpful and nice!!!
David - Mahwah, NJ
Gregory - Mahwah, NJ
Our tech Keyel was off the charts. His professionalism, hard work, and punctuality truly are appreciated. Thank you for helping fix our Whirlpool!
Don - Mahwah, NJ
On time, courteous, and professional
Great job! On Time!
Philip - Mahwah, NJ
Explained the problem and fixed it right.
Alicia - Mahwah, NJ
David - Mahwah, NJ
Toni - Mahwah, NJ
Samuel is a pro who spends time to solve the problem.
Peter - Mahwah, NJ
I now request Samuel to fix my Kitchen Aid refrig (which often has problems) because unlike some other techs that have come, he is a professional and doesn't just look to put a band-aid over a problem, he looks to figure it out and fix it.
Janine - Mahwah, NJ
Janine - Mahwah, NJ
Stephen - Mahwah, NJ
OK, but did not follow up on damage during delivery
Paul - Mahwah, NJ
Arrived on time for scheduled appointment and returned to correct poor installation of new refrigerator door (replacement for damaged new refrigerator). But original damage to our front door during initial delivery was never addressed or compensated as promised after we reported it. We would have appreciated a follow-up and some small compensation for the damage done to our front door (hinges and hardware were smashed and broken off).
Tom - Mahwah, NJ
Jon-paul - Mahwah, NJ
Tim was excellent. He worked quickly and efficiently to solve the issue.
Very respectful tech
Anthony - Mahwah, NJ
Michelle - Mahwah, NJ
MICROWAVE KITCHEN AID KMHS120EBS6 Helper completed
DISHWASHER JENN-AIR JDTSS246GL0 Unable to verify customer complaints Unit works as designed
MICROWAVE JENN-AIR JMC2430IL02 Trim cover under console was dented Repair it Test it all op ok Part is not covered because is cosmetic not a functional part.
WASHER WHIRLPOOL MVWB965HW0 Replace control panel and main control unit test ok
MICROWAVE WHIRLPOOL JJW3430WS02 Bad cntrl Order new; ordrng 1 W10617332 (panl-cntrl) and 1 WPW10286791 (cntrl-elec) and 1 WPW10292566 (cntrl-elec)
MICROWAVE JENN AIR JMC2430DP01 SR#7728605186After opening unit find mag tube burned Call tech line sr#7728605186 unit Unrepairable JA will contact customer with further details
WASHER MAYTAG MHW5630HW Reset main board check ok. Washer working ok
WASHER WHIRLPOOL WFW9620HW0 Replace door and reset main control and check ok.
WASHER WHIRLPOOL WTW4900BW1 Damaged inlet valve.; ordrng 1 WPW10683603 (water inlet valve)
OVEN JENN AIR JJW2430IL00 Replace broken glass All op ok
DRYER WHIRLPOOL MGD5630HW1 "Ran diagnostic operation ok,working as designed."
WASHER MAYTAG MHW5630HW0 Reset main board because customer overloading washer be washer working ask the sign
DISHWASHER KITCHEN AID KUDR24SEWH2 Ck unit found hole on draining house and cracked panel Customer decline estimate
REFRIGERATOR WHIRLPOOL MTB2156GEQ Found ice maker peeling and shorted out installed a new ice maker and cycle check; used 1 4317943 (ICEMAKER) from stock
WASHER WHIRLPOOL WFW9620HW0 Adjust spin speed checked operation ok.no error code.
72' BM KITCHENAID KRFC302ESS00 "Found door gasket peeling left mullion not reaching top plate,adjusted left door installed new gasket heated and lube it instructed customer ; used 1 W10830046 (GASKET), 1 WP99003172 (), and 2 WPM0274057 (SHIMS) from stock"
DRYER MAYTAG MGDC215EW2 Replace valve and check ok.; used 1 WPW10328463 (
DRYER MAYTAG MGD5630HW0 Repair cabinet and check ok install screws on back cabinet working ok.
WASHER WHIRLPOOL WFW6620HW0 Sr# 7727041908 spoke with WP checked operation machine ok no error codes recommend getting grip pads for feet.
REFRIG/FREEZER JENN AIR JFFCC72EFS00 Customer with KARLS CONTRACT #wrp3000ihmc60 unit failed on electronic control ice buildup on ice maker door gasket ripped need new parts; ordrng 1 W10908387 (ICE MAKER) and 1 W10917313 (GASKET GRAY) and 1 W11099342 (UI) and 1 W11333076 (ELECTRONIC CONTROL)
REF S/S 21 CF WHIRLPOOL WRS321SDHW01 Sealed gaps on frame with caulking adjusted and level unit cycle check Called tech line to documented reference # 7727011178; used 1 482338 (silcone) from stock
WASHER WHIRLPOOL WFW6620HW0 Installed bellow checked ok.
DRYER WHIRLPOOL WGD8500SR0 No noise found. Could not reproduce the noise
REFRIGERATOR KITCHENAID KRFF707ESS00 Inverter box failed replace part check ok.; used 1 WPW10154805 (INVERTER BOX ) from stock
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Darin was clog fill tube frozen defrost drain, fill tube check ok."
RANGE WHIRLPOOL KGST300BAL2 Switch valve replaced unit tested ok; used 1 WP9751325 (SWITCH VALVE PT/S) from stock
REFRIGERATOR KITCHENAID KUDF204ESB00 Troubleshoot unit failed on defrost ice buildup called techline they advised to replaced fan motors control and sensor; ordrng 1 W10281315 (THERMAL FUSE) and 1 W10772858 (DEFROST SENSOR ) and 2 W10854409 (MOTOR FAN )s and 1 W10866810 (TAPE) and 1 WPW10788697 (MAIN PCB)
MICROWAVE KITCHEN AID KMLS311HSS Ck unit need to be re install Unit works as designed
DRYER WHIRLPOOL MEDB855DC4 Repaired vent checked operation ok.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed fresh food section door reinstalled washers adjusted and level unit
WASHER WHIRLPOOL WTW5000DW3 Damaged control & pump not responding.; ordrng 1 W11399437 (PUMP) and 1 W11417466 (CONTROL )
DRYER WHIRLPOOL WGD9620HW0 2 CCT Need main board and TERMISTOR not heating ; ordrng 1 W11390031 (CONTROL BOARD ) and 1 W11396709 (I LET TERMISTOR ) and 1 WP8577274 (thermistor)
WASHER MAYTAG MVWB835DW1 Replace door lock was broken and check ok.; used 1 W10810403 (LID LOCK) from stock
DRYER WHIRLPOOL WGD4815EW2 Replace broken coil and check ok.
OVEN MAYTAG MGR8674AW0 Replace defective igniter Test it all op ok ; used 1 W10324262 (IGNITOR) from stock
RANGE MAYTAG MGR6600FZ0 Replace broken glass All op ok
DRYER WHIRLPOOL WGD6620HW1 Found code PF reset main boart and check ok.
M/W OTR WHIRLPOOL WMH53520CH0 Replace defective interlock Test it all op ok
REFRIGERATOR KITCHENAID KRFC302ESS00 Removed dispenser pad lube it pull unit out to reduce water pressure; used 1 99003172 (SILICONE) from stock
RANGE MAYTAG MGR6600FZ0 Glass door is starting pealing off from the door Order new; ordrng 1 W11250167 (GLASSES )
REFRIGERATOR WHIRLPOOL WRB119WFBM00 Replaced defective doors;Advised customer to use Affresh SS cleaner on door./ Job Cmpltd
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Unit operating normal do nothing smell anything at the moment, clean drain pan."
REFRIG/FREEZER KITCHENAID KBFO42FTX04 Found ice buildup freezer door not closing properly defrosted ice heated and lube gasket adjusted freezer door
DISHWASHER MAYTAG MDB8969SDM0 Start button start flashing 10-15 min after runs and some lights on cntrl not working Order new ; ordrng 1 W10716685 (handle) and 1 W10804121 (cntrl-elec) and 1 WP8524471 (actuator) and 1 WPW10274880 (door switch) and 1 WPW10274884 (door latch)