Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Manchester Township, NJ
Margaret - Manchester Township, NJ
Very professional and very helpful
Rich - Manchester Township, NJ
Never received email with charges and payment to my credit card.
My service was excellent!!!
Karen - Manchester Township, NJ
I really would have loved to have my oven for Christmas but they didn’t come out until Thursday.
Excellent Service Technician
David - Manchester Township, NJ
fantasic service and tech
Edwin - Manchester Township, NJ
Herbert - Manchester Township, NJ
Ok, good advice problem solved
"Goldberg - Manchester Township, NJ
He was neat, courteous efficient. He found and corrected problem quickly. Quite satisfied
Pulte - Manchester Township, NJ
Robert was Great. Knowledgeable, pleasant & took the time to explain everything....couldn't have asked for a better experience Thanks Robert
Pone - Manchester Township, NJ
Great service, fast response time, courtesy
very good service man
Michael - Manchester Township, NJ
Good Service knowledgeable and professional
Anthony - Manchester Township, NJ
Jose - Manchester Township, NJ
Barbara - Manchester Township, NJ
Kathleen - Manchester Township, NJ
Believe that this is a design flaw and that this condition should be included in the trouble shooting section of the manual. Better yet a red warning sticker beside the on off button would save you guys alot of unnecessary costs
Great service! And helped us find what was wrong
Susan - Manchester Township, NJ
On time professional yet friendly. Was knowledgeable
Did the job.
Charles - Manchester Township, NJ
Bailed out the business where we bought the appliance. Very efficient and convenient. Nice person.
Frances - Manchester Township, NJ
Great Service; Great Attitude
Susan - Manchester Township, NJ
On time, efficient, very pleasant.
Diane - Manchester Township, NJ
Marc is very good at his job love having him in my home for repairs
Alfred - Manchester Township, NJ
Had trouble with electronic board in .dishwasher. Part replaced in and out in a few minutes ,repairman fixed problem, great job.
diagnosis and help with electric supply repair
Brian - Manchester Township, NJ
much appreciated technician working with my electrician to repair the faulty electric supply connection and reinstall the appliance in the cabinet
Wonderful service, very knowledgeable! Solved my dilemma very quickly.
Carol - Manchester Township, NJ
Marc did a great job and explained everything
Daniel - Manchester Township, NJ
Jan - Manchester Township, NJ
In spite of a few delays because of wrong parts delivery, the service expected was excellent, timely and professional
Very Professional-Explained problem in detail--Very friendly
Linda - Manchester Township, NJ
As we have suggested to other companies is to have personal equipped with protected foot wear (botties) to protect customers rugs/floors. Believe me this makes a big impression on customers.
Really nice guy. Addressed the problem quickly. Answered all my questions.
Diane - Manchester Township, NJ
Maryann - Manchester Township, NJ
WASHER WHIRLPOOL WTW5000DW3 Tested unit in diagnostics F0-E2. Over suds. Customer using too much soap or recalibrated washer machine tested unit OK advise customer to use a 1/4 cup of detergent you know working as designed
WASHER AMANA NTW4516FW2 Tested unit not draining impeller falling apart inside drain pump Advise customer to bail out as much water as possible for Return visit also needs door latch ; ordrng 1 W10919003 (pump-water) and 1 W11307244 (LID LOCK)
WASHER MAYTAG MVWB765FW3 Installed gearbox stater rotor and bolt with clutch tested unit OK no leaks at time of service
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Tested unit found right rear roller and pin missing found cosmetic paint damage on right side door found left freezer door may be warped as per tech line replace doors in freezer door does not correct problem they will replace unit per tech line file number 772-730-2024 need to man on return 3 CC also; ordrng 1 LW10912366 (RIGHT DOOR) and 1 LW11026357 (LEFT FREEZER DOOR WHITE) and 1 W10922201 (HINGE) and 1 W11223753 (NAMEPLATE) and 1 W11251741 (CLIP) and 1 WP2179826 (rivet) and 1 WPW10475495 (roller-cab)
WASHER AMANA NTW4516FW3 Tested unit found faulty wall outlet behind washer open ground I plugged washer into different outlet unit working as designed advise customer to get electrician to repair outlet
RANGE KITCHENAID KFGG500ESS2 Touchpad membrane Board defective; ordrng 1 W10692150 (swtch-memb) and 1 W11088878 (cntrl-elec)
WASHER WHIRLPOOL WTW5840BW0 At time of service unit was unplugged I plugged in the unit tested unit and diagnostics OK unit working as designed
WASHER MAYTAG MVWB765FW3 Tested unit. Found oil leakage on rotor from gearbox call tech line to get file number 772-727-1080 as per tech line replace gearbox and related parts; ordrng 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR) and 1 W11393685 (GEAR BOX)
WASHER WHIRLPOOL WTW4816FW2 Tested unit no fill long fill code found hot water turned off i turned on hot water and recalibrated unit OK.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Tested unit found left side door liner sunken in. poor insulation not making door switch auger motor very noisy left and right side fresh food door gaskets are torn front dispenser flap not sealing hot air leak also 3. CC on return water valve also dripping from dispenser; ordrng 1 13107324SQ (dor-fip ss) and 2 W10830274 (gasket-fip)s and 1 WPW10309866 (solenoid) and 1 WPW10309868 (motor) and 1 WPW10349187 (valve) and 1 WPW10353552 (separator)
M/W OTR WHIRLPOOL WML55011HS3 Installed surface light bulb tested unit OK
DISHWASHER WHIRLPOOL WDT720PADM2 Tested unit on for one hour wash cycle no leaks at time of service I did find top basket hanging down on the right side I adjusted top basket do you know working as designed no leaks at time of service no over foam
MICROWAVE AMANA AMV2307PFS2 Installed control board light socket and bulb tested unit OK
WASHER WHIRLPOOL WTW4816FW2 Tested unit found heavy vibration due to inner basket out of round around causing heavy vibration customer is having unit replaced by Lowes within return policy day no parts needed call complete
WASHER MAYTAG MVWC565FW0 Installed control board and push the start button tested unit OK
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Tested unit fresh food section 37° freezer 0° inside room temperature in house 57° advise customer to refer to owners manual for a noise in the refrigerator makes normal operating sounds of compressor unit cooling find a time of service no other issues
DISHWASHER WHIRLPOOL WDF520PADM7 Tested unit found hinge friction pads broke I replaced left and right hinge pad tested unit OK; used 2 WP8268961 (PAD) from stock
OVEN WHIRLPOOL WFE525S0HS1 Tested unit OK customer spilled juice From roast beef on floor of oven baked on customer want to use self clean and smelled odor I told customer this is normal oven goes up to 925° in the self clean customer did not leave self clean on long enough to clean oven also advise customer to open doors and windows in spring or fall and clean oven as it lets off odor when you were cleaning unit working as designed
WASHER MAYTAG MVWC565FW1 Tested unit found customer had hot water turned off unit set on warm went to drain and turned off no codes and diagnostics advise customer to keep both hot and cold water is turned on tested unit OK also hot water hot and cold water valves at the wall are leaking advise customer have plumber repair the valveTested unit found customer had hot water turned off unit set on warm went to drain and turned off no codes and diagnostics advise customer to keep both hot and cold water is turned on tested unit OK also hot and warm hot and cold water valves at the wall are leaking advise customer have plumber repair valves
M/W OTR WHIRLPOOL WML55011HS3 Tested unit found surface lightbulb filament broken advise customer of manufacture doesn’t cover bulb that she would have to pay for bulb $11.21 she said OK; ordrng 1 W10709921 (bulb-light)
WASHER MAYTAG MVWC565FW1 Tested unit found gearbox leaking out oil all over motor belt pulley shifter; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (Capacitor) and 1 W11283592 (MOTOR) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)
DISHWASHER KITCHENAID KDFE104DSS2 Tested unit customer put wax candles inside dishwasher wax melt it out in to sump and motor clogging filter screen and hoses also customer does not want repaired wants to buy a new unit chip in floor prior to service estimate only do not order parts; ordrng 1 8269144A (drain hose) and 1 W10872845 (filter) and 1 W11085683 (pump&motor) and 1 WPW10545278 (hose-drain)
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced door gasket tested unit ok no leaks at time of service
MICROWAVE KITCHENAID KEMS309BSS00 Installed new oven door gasket. Advised customer close door tight before cooking to avoid a false call back. Collected remaining $150.77 by card.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Adjusted feet to level fresh food and freezer doors unit ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 Unit has faulty start device. Ordering start device. Cust owes $145.70 on return. ; ordrng 1 W11092533 (START DEVICE )
OVEN WHIRLPOOL WFE320M0ES2 Replaced control. Checked operations and everything test ok. Full response from light. No further issue.
DISHWASHER WHIRLPOOL WDT720PADM2 Tested unit found door gasket slightly distorted needs new door seal; ordrng 1 WPW10524469 (gasket)
OVEN AMANA AER6303MFS2 Installed wiring Harness thermal fuse broken defective re-order; ordrng 1 WP3196548 (fuse-thrml)
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Tested unit found new icemaker previously installed was defective stopped midcycle needs new icemaker and harness; ordrng 1 W10312698 (harns-wire) and 1 WPW10300024 (icemaker)
WASHER WHIRLPOOL WTW5000DW2 Tested unit found control locked out i Recalibrated unit and tested unit in diagnostics ok unit working fine at time of service no issues with machine working as designed
DISHWASHER WHIRLPOOL WDT720PADM2 Installed sump and motor to drain hoses and hinge pads tested unit for leaks OK no leaks at time of service
RANGE WHIRLPOOL WEG745H0FS0 Tested unit bake 350 recalibrated oven also customer education instructed customer how to use control paddle in settings had clock on military time
DRYER MAYTAG MGDB765FW0 Cust complaint is for discolored vent. Informed her why it is normal for it to discolor from heat overtime. No issue. Educated cust.
DISHWASHER KITCHENAID KDTE334GBS0 "Installed new inlet valve, tests good."
WASHER MAYTAG MVWC565FW0 Tested unit in diagnostics code F8-E1. Long fill no fill. Customer had cold water turned off and was using hot water only tested unit in diagnostics Unit OK advise customer to get plumber to fix cold water valve at wall that is leaking tech line was called to report issue file # 772703175
OVEN WHIRLPOOL WFE320M0ES2 Unit has faulty control. Light will not turn on at all even in diagnostics. Ordering control assm. ; ordrng 1 W11122560 (CONTROL)
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Installed ice maker and ice bucket unit filled with water OK
OVEN AMANA AER6303MFS2 "Harness is broken and burnt at terminal block. Ordering block, fuse, harness.; ordrng 1 W11134840 (HARNS-WIRE) and 1 WP3196548 (FUSE-THRML) and 1 WPW10245259 (BLOCK-TERM)"
MICROWAVE KITCHENAID KEMS309BSS00 "Mw/oven combo. Customer says steam comes out from top of oven door when using oven. Has happened more then once. Ordering new door gasket. Total $277.95, paid service fee owes $151.74 on return.; ordrng 1 WPW10282960 (GASKET)"
WASHER WHIRLPOOL WTW4816FW2 Tested unit and diagnostics no trouble codes present found customers noises due to water hammer advise customer to get water hammer arrester‘s to correct issue unit working as designed no parts needed
MICROWAVE WHIRLPOOL WMH31017HB2 Installed control panel and control board tested unit ok
DISHWASHER KITCHENAID KDTE334GBS0 Unit has a faulty valve. When filling with water the entire water line vibrates and bangs loudly under sink. Solenoid is jammed up. Was able to get it quiet but ordering new valve under warranty.; ordrng 1 W11175771 (VALVE-INLT)
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Water leaking due to frozen drain in the freezer or defrosted drain and installed new drain Tube kit tested unit OK water damage to floor prior to service; used 1 W11190084 (TUBE-DRAIN) from stock
WASHER AMANA NTW4516FW2 Tested unit and diagnostics no trouble codes present explain the function of the options to the customer unit working as designed no leaks at time of service