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for Middletown, NJ
Georgette - Middletown, NJ
My experience with Dan Marc and your repairman Brian H. was wonderful. I would highly recommend and request Brian H. for my next service call.
Philip - Middletown, NJ
Irenr - Middletown, NJ
On time and very professional
Rob - Middletown, NJ
Dan provided excellent service and was very friendly
Karen - Middletown, NJ
Great service, great repair person, very timely and nice
Louise - Middletown, NJ
Great experience with Dan Marc
Anna - Middletown, NJ
Yes - Middletown, NJ
Elizabeth - Middletown, NJ
The tech that came to my house was prompt and professional. He addressed all the concerns I had and when he left my dryer was working.
Bennie - Middletown, NJ
On time courteous thorough and efficient
Knowledgeable technician, excellent service
Paul - Middletown, NJ
Maytag Washing Machine
Carol - Middletown, NJ
He was great, but was going to include me on the email he was sending to Thornberrys. I didn't receive the email and they stated they did not receive it either. My phone # is 732-673-4950 I received this survey via my email firstname.lastname@example.org
Holly - Middletown, NJ
Janine - Middletown, NJ
Vinnie - Middletown, NJ
Mary - Middletown, NJ
Eric diagnosed the problem - a faulty igniter on the stove - and scheduled a return visit to install the part. He was knowledgeable, courteous, and prompt. He asked if I had any questions or concerns and, before leaving, took a short time to further explain questions that I had on another “covered” appliance. He well represents both Whirlpool and Dan Mark.
Excellent Service the Best Ever
Michele - Middletown, NJ
I have never received better service This tech came with the experience To and knowledge get this job done I couldn’t believe how quick he did The job. Great customer service I would not only recommend the Company. But hopefully other techs Are trained the same way. Thanks Michele
Josephine - Middletown, NJ
Vincent was very professional & courteos.
Anne - Middletown, NJ
Very knowledgeable great service
Very professional and friendly.
Jennifer - Middletown, NJ
Manuel - Middletown, NJ
Fast, friendly and fixed my Maytag fast.
James - Middletown, NJ
Eric diagnosed and repair my machine in under a half hour.
Very professional and great service
Anthony - Middletown, NJ
Anthony - Middletown, NJ
Mike - Middletown, NJ
DRYER MAYTAG MEDB765FW0 Ep-Installed new grill and transferred sensor strips.
WASHER MAYTAG MVWB765FW1 "Agitator bolt is seized, need to return tomorrow morning with cut off tool to complete repair. ; schdld next appmnt for 6/25 TUE 7 am"
DISHWASHER JENN-AIR JDB9000CWP3 "Reattached kick plate, verified door was opening and closing correctly. Unit working ok"
DISHWASHER KITCHENAID KDTM404ESS3 "Ep-Installed new spray arm, cover not needed. Tested unit, machine functions as designed"
RANGE JENN AIR JGRP436WP01 Diagnosed working ok
DRYER WHIRLPOOL MGD6000XW1 Replace idle pulley and bracket W10837240 $24.60. Unit working ok.; used 1 W10837240 (BRACKET) from stock
DISHWASHER KITCHENAID KDTE704DPA0 "Replaced paers, working ok"
RANGE JENN AIR JGRP436WP01 Replaced parts. Working ok
RANGE WHIRLPOOL WGG555S0BS00 Diagnosed faulty manifold WPW10204706 $136.52. Order parts; ordrng 1 WPW10204706 (MANIFOLD)
WASHER MAYTAG MHW5500FW1 "Ep-unit has erratic U/I, will cycle on and off, scroll thru delay start times and some selections do not work. Did “user interface” test and it locked out. Performed tests 1&2. Replacing console assembly and U/I . Ordering (1) W11218376 console, (1) W10911042 panel-cntrl; ordrng 1 W10911042 (PANEL-CNTRL) and 1 W11218376 (CONSOLE)"
OVEN WHIRLPOOL KEBC208KSS04 "LH hinge WP9760578, RH Hinge WP9760577. Order parts; ordrng 1 WP9760577 (RH HINGE (SS MODEL)) and 1 WP9760578 (LH HINGE (SS MODEL))"
DISHWASHER JENN-AIR JDB9800CWP2 "UI not responsive, confirmed voltage is present. Replace UI W11179176. Cons stated problems existed prior to UI going bad. Without UI responding, further diagnosing unit is impossible. Order control board W10866121 in case needed, will return if not used.; ordrng 1 UI (W11179176) and 1 W10866121 (ACU)"
DISHWASHER KITCHENAID KDTM404ESS3 "Ep-ordering (1) W10860176 arm-spray,(1) W11170316 cover; ordrng 1 W10860176 (ARM-SPRAY) and 1 W11170316 (COVER)"
DRYER MAYTAG MEDB765FW0 "Ep-Installed new control, ran diagnostics to set. Customer states that clothing is still getting stuck between lint trap and drum. Replacing lint grill. Ordering (1) W11086603 grill-out; ordrng 1 W11086603 (GRILL-OUT)"
KITCHEN JENN-AIR JDB9000CWS3 "Ep-Installed new tracks from truck stock, machine functions as designed ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
DRYER WHIRLPOOL WGD4950HW0 Db part was rubbing and making loud noise put old one back in perfect unit needs drum ; ordrng 1 W10899578 (drum)
OVEN JENN-AIR JJW2430DP01 Vd installed part tested unit ran to specs
LAUNDRY WHIRLPOOL MVWB835DW4 Vd tested unit found no issues at this time unit running to manufacture specs
DISHWASHER KITCHENAID KDTE704DPA0 "Installed parts, found unit to be in need of additional repairs after UI was able to be powered up. Order water valve W10872255 and basket WPW10473836; ordrng 1 W10872255 (WATER VALVE) and 1 WPW10473836 (BASKET)"
RANGE - GAS JENN-AIR JDS9865BDP23 "Ep-Installed new control panel, bezels and knob. Programmed before leaving"
OVEN WHIRLPOOL 9112WUT "Ep- Installed new ignitor, tested. Machine functions as designed"
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 "Ep-Installed shim, door icon now shuts off with door closing"
WASHER MAYTAG MVWP575GW0 Db installed parts tested unit unit ran to specs
M/W OTR WHIRLPOOL n/a "Ep-H/L will not turn off or change power, light is on constantly. H/F works properly-all speeds. Ordering (1) W11182110 cntrl-elec; ordrng 1 W11182110 (CNTRL-ELEC)"
WASHER MAYTAG MVWB765FW1 Diagnosed faulty gear case W10811956 and agitator W11161960. Order parts Extra time on return please ; ordrng 1 W10811956 (GEAR CASE) and 1 W11161960 (AGITATOR)
DISHWASHER KITCHENAID KDTE704DPA0 "Diagnosed faulty control W10866116, UI touch pad W10850350, and silverware basket WPW10082850. Order parts ; ordrng 1 W10850350 (UI) and 1 W10866116 (CONTROL ) and 1 WPW10082850 (BASKET)"
REFRIGERATOR WHIRLPOOL WRT318FZDM Db drain tube was frozen motor was misdiagnosed by previous tech unit runs to specs
REFRIG/FREEZER WHIRLPOOL WRF736SDAW13 Db Replaced defective evap motor and fan blade(tech had truck stock for first call complete). moved thermistor to black copper also tested unit unit ran to specs
RANGE - GAS JENN-AIR JDS9865BDP23 "Ep- Control panel will beep randomly after unit has been used. Also has heat damage to 1 knob and 2 bezels. Ordering (2) 74011534 bezel,knob , 1) WP5760M373 panl-cntrl, (1) WPW10175695 knob; ordrng 2 74011534 (BEZEL,KNOB)s and 1 WP5760M373 (PANL-CNTRL) and 1 WPW10175695 (KNOB)"
REFRIGERATOR MAYTAG MFF2558DEM00 Db installed parts tested unit unit ran to specs
REFRIGERATOR WHIRLPOOL WRT318FZDM Ep customer has a lowes contract. Unit will needs a fan motor/WP2315539 fan blade WP2163777 2 ct invoice 781667 is original call; O-emld tckt
REFRIG/FREEZER WHIRLPOOL WRF736SDAW13 Db motor not spinning at all unit needs following parts ; ordrng 1 WP67006337 (blade- fan) and 1 WPW10514110 (motor evaporator)
WASHER WHIRLPOOL WTW4800BQ1 Db installed parts tested unit unit ran to specs
M/W OTR AMANA AMV2307PFS0 "Ep-Installed new mag and diode, tested for heat. Functions as designed"
M/W OTR AMANA AMV2307PFS0 Db installed parts tested unit unit ran to specs
REFRIGERATOR MAYTAG MFF2558DEM00 Db ice maker is leaking in to ice bin unit needs following parts ; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
WASHER WHIRLPOOL WTW5600XW2 Db tested unit unit ran to specs no faults found Could not duplicate at this time
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ep-Installed new pump&motor, tested for leaks. Ran diagnostics to reset all functions"
REFRIGERATOR JENN-AIR JS48PPDUDE00 "Ep-Installed new housing and tubes, cycled water and checked for leaks. Unit functions as designed"
REFRIGERATOR MAYTAG MFI2568AES Db as per service pointer unit needs control ; ordrng 1 W10890094 (cntrl-elec)
DISHWASHER WHIRLPOOL WDT750SAHZ0 Ep- Adjusted door gasket. unit is no longer leaking. Discussed loading and cycles with customer
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Ep-adjusted R/C door and unit for level and closing. Rear left corner is low (floor). Functions as designed
DRYER WHIRLPOOL WGD4950HW0 Db drum is chipping unit needs drum ; ordrng 1 W10899578 (drum)
OVEN JENN-AIR JJW2430DP01 Vd unit needs user interface (W11236887) cust was a no show called office confirmed tagged door took pic order part as per error code ; ordrng 1 W11236887 (console)
REFRIGERATOR JENN-AIR JS48PPDUDE00 Vd cust declined at this time cust stated they have a ext warr and thought we were them