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Local Reviews
for Monmouth Beach, NJ
Powered by Fluid LOCALGreat service!!!!
Marjorie - Monmouth Beach, NJ
My experience with Dan Marc. Was excellent!!! Highly recommended
Chuck
George - Monmouth Beach, NJ
Chris was excellent in all regards.
Technician was professional and courteous, but the machine does not work. He will need to come back - again.
Robert - Monmouth Beach, NJ
The service was good but there is something wrong with the machine. Hard to give a high rating when the repair did not fix the problem.
Great service
Susan - Monmouth Beach, NJ
Service was great but person who made the appointment from whirlpool was less than adequate. It took her 35 minutes to make the appointment and told me the time of service was 5:15. Luckily your company called w a message for arrival of 1-4. Happy to get service come so quickly the very next day after calling. Thx Dennis was great
eric p was awesome
KP - Monmouth Beach, NJ
Great service and knowledgeable
Peter - Monmouth Beach, NJ
Very good company to deal with,
Chris H.
DRYER WHIRLPOOL WGD92HEFW0 "CH - found unit with stored f4e3, f2e1 faults. Unit has loud vibration from rollers. Ran encoder test - start button was unresponsive on first attempt. Advised customer to have vent lines professionally cleaned and inspected. Unit needs new panel {W10919216}, dryer kit {4392067}; ordrng 1 4392067 (DRYER KIT) and 1 W10919216 (PANEL)"
Chris H.
DISHWASHER UNKNOWN UDT555SAHP "CH - unit has multiple large dents around perimeter of inner door panel, keeping door from closing fully. Unit needs new inner door {W11226196}, deflector {W11243345}, gasket {W11243344}; ordrng 1 W11226196 (INNER DOOR) and 1 W11243344 (GASKET) and 1 W11243345 (DEFLECTOR)"
Chris H.
DRYER WHIRLPOOL WGD5620HW0 "CH - per service pointer, service kit W11401018 installed on last visit. Current noise issue does not match symptoms outlined in service pointer. Customer described current noise as metal on metal grinding/chirping. Noise is intermittent. Had unit running for 10+ minutes - observed noise once. Noise coming from top lh area of front of drum. No wear to bulkhead. Called techline to document, sr# 7729711589. Unit needs new drum seal {W11193479}, dryer kit {4392067}; ordrng 1 4392067 (DRYER KIT) and 1 W11193479 (DRUM SEAL)"
Chris H.
WASHER WHIRLPOOL WET4027HW0 "CH - installed parts - unit still not locking. Called techline, sr# 7729582941. Ohmed out j6-1 to j6-2 with lid closed - reads out of range. Replacement latch failed out of the box. Reordering latch {W11176112}, 2 techs and 2 job count on return ; ordrng 1 W11176112 (LATCH)"
Eric P.
WASHER WHIRLPOOL WET4027HW0 "Ep-2nd man to CH, installed board and latch. Contacted techline-reordering latch"
Vincent D.
REFRIG/FREEZER WHIRLPOOL KBSN608ESS01 Vd cust advised they have a contract with wpl advised cust they need to contact them
Chris H.
WASHER WHIRLPOOL WTW8500DW5 CH - found unit with store f2e1 fault. Reset control. Ran encoder test - tests good. Diagnostic cycle tests good. No other functional issues found at this time
Chris H.
ICEMAKER WHIRLPOOL WUI95X15HZ00 CH - replaced main control and transformer - tests good
Chris H.
REFRIGERATOR WHIRLPOOL KBFN502ESS02 CH - assisted with 2man
Frank C.
REFRIGERATOR WHIRLPOOL KBFN502ESS02 "Found last service call, FF evap sensor was never reconnected"
Frank C.
REFRIG/FREEZER KITCHENAID KFCP22EXMP5 Replaced faulty rollers checked operation ok
Chris H.
DISHWASHER KITCHENAID KDTE334GPS0 CH - installed new sump assembly - tests good
Vincent D.
LAUNDRY WHIRLPOOL MHW6630HW0 Vd unit needs control (W11325572) control (W11322883) ; ordrng 1 W11322883 (cntrl-elec) and 1 W11325572 (cntrl-elec)
Eric P.
DRYER WHIRLPOOL WED4815EW1 "Ep-installed new timer and thermst-fix, tested cycling. Machine functions as designed"
Eric P.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Ep-installed new container and icemaker, jumped,cycled and filled. Advised to discard the first (3)batches of ice"
Eric P.
DRYER WHIRLPOOL WED4815EW1 "Ep-unit has timer issue, does not shut down at end of the cycle. Customer also states having heating issue(inconsistency). Ordering (1) WP3977767 thrmst-fix, (1) WPW10185982 timer. Made report with safety-Christina(sr#7727206605); ordrng 1 WP3977767 (thrmst-fix) and 1 WPW10185982 (timer)"
Eric P.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Ep-unit has a broken ice container caused by leaking icemaker. Ordering (1) W10850492 container,(1) WPW10300022 icemaker, (1)extra time; ordrng 1 EXTRATIME and 1 W10850492 (container) and 1 WPW10300022 (icemaker)"
Brian H.
DRYER MAYTAG MGD6630HW0 "Replaced kit, unit working as designed."
Brian H.
DRYER MAYTAG MGD6630HW0 Observed unusual noise coming from blower housing. Order repair kit W11401018 and reference service pointer W11378591A for repair.; ordrng 1 W11401018 (KIT)
Eric P.
WASHER WHIRLPOOL WFW560CHW0 "Ep-2nd man to CH. Control,filter and console"
Chris H.
ICEMAKER WHIRLPOOL WUI95X15HZ00 "CH - no function from reservoir drain pump. Called techline, sr# 7726831616. Unit needs new drain pump {WPW10489125}, control {W11034363}, 2 job count; ordrng 1 W11034363 (CONTROL) and 1 WPW10489125 (DRAIN PUMP)"
Chris H.
WASHER WHIRLPOOL WFW560CHW0 "CH - unit requires second tech to pull out. Found unit with stored fault codes f6e1, f6e3, f6e2, f0e4, f5e4. Unit needs new control {W11325580}, control {W11322879}, filter {W11316771}, 2 techs and 2 job count on return ; ordrng 1 W11316771 (FILTER) and 1 W11322879 (CONTROL) and 1 W11325580 (CONTROL)"
Chris H.
WASHER WHIRLPOOL n/a "CH - unit is stacked in a small closet. Door is locked. Unit has f9e1, f9e2, f5e2 faults. Unable to open door to get model/serial. Model# from use and care guide is MHWE301. Unit requires two techs to uninstall and fully diagnose - potentially needs new drain pump {WPW10730972} ($155.00), latch {WPW10253483} ($119.11). Gave customer estimate for repair: service fee $114.95, parts $274.11, labor with 2nd tech $190, tax $38.36, total $617.42. Customer paid service fee plus tax, $122.57 by check# 294"
Eric P.
DISHWASHER AMANA ADB1400AGS1 Ep-Installed new dispenser and ran diagnostics
Chris H.
DISHWASHER KITCHENAID KUDS35FXSS8 "CH - unit has a small leak due to warped inner door skin and vapor barrier. Unit needs new inner door {WPW10480715}($139.93), seal {WPW10497235}($4.46), brace {W10850371}($19.42). Gave customer estimate for repair: service fee $114.95, labor $135, parts $163.81, tax $19.80, total $441.17. Customer paid service fee plus tax, $122.57 total by cc, ref# 1880954288"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF990SLAM00 "Ep-unit was not cool on return, cleared system and charged with nitrogen-150psi-used leak bubbles on all joints and evaporator-no visible leak. Charges pressures dropes 1-3psi every 15min. Contacted techline-Mark-(sr#772645760)-Unit is not repairable. Contacted tradepartners-Macy-(sr#7726457722)- sent up and customer will be contacted in 48-72hrs"
Chris H.
DISHWASHER WHIRLPOOL KUDE48FXSS4 "CH - control is burnt. Molex connectors for ui as well as power in are melted. Unit needs new harness {WPW10392483}($112.21), control {W10473198}($163.89), panel {WPW10481117}($172.10). Gave customer estimate for repair: service fee $114.95, parts $448.20, labor $165, tax $48.24, total $776.39. Spoke to office - customer to be billed for service fee pls tax, $122.57"
Chris H.
REFRIGERATOR KITCHENAID KRFF507ESS01 CH - duplicate dispatch - corrected with office
Brian H.
ICEMAKER KITCHENAID KUID308ESS2 "Replaced UI, unit working ok. ACU not needed, returning new and unused."
Brian H.
ICEMAKER KITCHENAID KUID308ESS2 "Replaced UI, unit working ok. ACU not needed, returning new and unused."
Chris H.
DRYER WHIRLPOOL WGD8900BC0 "CH - installed parts, tests good"
Eric P.
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Ep-Installed new evap motor and harness, optimized thermistor location. Incorrect water valve and fill tube. Ordering (1) W11209890 tube-water, (1) W10865826 valve; ordrng 1 W10865826 (VALVE) and 1 W11209890 (TUBE-WATER)"
Chris H.
RANGE WHIRLPOOL SF395LEEB0 "CH - unit is at least 20 years old. Rf burner ignitor is broken, needs replacement. Screws holding burner head in are completely rusted and would need to be drilled out. Customer declined estimate for repair. Charged customer service fee $114.95, tax $ 7.62, total $122.57. Customer paid total by check# 1689"
Eric P.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Ep-F/C evap is frozen over, fan is not running. Also has broken water valve and supply tube. Ordering (1) W10633627 motor-evap, (1) WPW10277799 harns-wire, (1) WPW10455331 valve, (1) WPW10678708 tube; ordrng 1 W10633627 (MOTOR-EVAP) and 1 WPW10277799 (HARNS-WIRE) and 1 WPW10455331 (VALVE) and 1 WPW10678708 (TUBE)"
Eric P.
WASHER MAYTAG MHW6000XW2 "Ep-Installed new valve, tested unit for leak and operation. Ran diagnostics to completion, filling properly without hum. Collected balance $183.82"
Eric P.
WASHER MAYTAG MHW6000XW2 "Ep-unit had F0E1(load detected during clean)F5E2(door lock)F8E1(no water entry) error codes. Ran diagnostics , rechecked for errors-clear. Tested unit on “normal” cycle,filled to very low level (same as during diagnostics)with valve humming/buzzing the whole time. Recommend changing valve. Quoted $306.39- trip $114.95,parts $82.40, labor $90.00, tax $19.04; ordrng 1 WPW10289387 (VALVE)"
Dennis B.
DISHWASHER KITCHENAID KUDS30IXSS4 Db use truck stock to replace adjuster tested unit unit ran to specs ; used 1 W10712394 (ADJUSTER) from stock
Eric P.
DRYER WHIRLPOOL MGDC215EW2 "Ep-found debris between drum and front seal, cleared and tested . Machine functions as designed"
Brian H.
DRYER MAYTAG MGDB765FW0 dryer will not run on “sensor dry”. Confirmed sensor and sensor harness are both ok. Confirmed exit thermistor is ok. Dryer is able to work on timed dry. Diagnosed faulty ACU. Order part W11089308; ordrng 1 W11089308 (ACU)
Eric P.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Ep-installed board, confirmed voltage from inverter with JK@techline (sr#7724640725). Found two additional leds bad-replaced. Unit functions properly"
Eric P.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Ep-installed new fans and LED modules, no fan noise an d R/C side lights have returned. F/C and R/C top lights are not working, checked lights individually-all are good. Unit needs LED board. Ordering (1) W10640411 inverter-box; ordrng 1 W10640411 (INVERTER-BOX)"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF990SLAM00 "Ep-installed new compressor, evaporator and drier. Pulled vacuum and found low side leak. Repaired and pulled holding vacuum. Charged to spec+.5oz for pressure and temp. Full frost pattern started. Advised 24-48hrs for full temp recovery and up to 72hrs for full ice production"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF990SLAM00 "Ep-unit has slightly elevated temps, soft ice cream and minimal ice production. Confirmed silver evaporator in R/C compartment. As per service pointer W10666205A, unit needs new evaporator and compressor . Explained the trip fee and customer stated he was informed there would be NO fee involved and will be calling whirlpool for concession. Left quote as to what is needed for the repair. Will need (1) W10917531 evaporator, (1) W10276644 compressor"
Chris H.
REFREIGERATOR JENNAIR JFC2290VEP8 "CH - installed parts, jumped out im - tests good. Obseved full harvest and fill cycle. Advised customer to discard any ice produced during first 24 hours"
Chris H.
REFRIGERATOR KITCHENAID KSCS25INSS00 "CH - found unit with im fill tube frozen over. Water fill cup is a block of ice going up into fill tube. Fill tube is bulged out from liner and presence of ice flow from liner indicates that water supply line burst inside of liner. Advised customer that this is not a servicable part. Turned off im so that it stops calling for water. No other functional issues found at this time. Customer paid service fee plus tax, $114.95 by credit card, ref# 1491280966"