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Local Reviews
for Monmouth Beach, NJ
Powered by Fluid LOCALGreat service!!!!
Marjorie - Monmouth Beach, NJ
My experience with Dan Marc. Was excellent!!! Highly recommended
Chuck
George - Monmouth Beach, NJ
Chris was excellent in all regards.
Technician was professional and courteous, but the machine does not work. He will need to come back - again.
Robert - Monmouth Beach, NJ
The service was good but there is something wrong with the machine. Hard to give a high rating when the repair did not fix the problem.
Great service
Susan - Monmouth Beach, NJ
Service was great but person who made the appointment from whirlpool was less than adequate. It took her 35 minutes to make the appointment and told me the time of service was 5:15. Luckily your company called w a message for arrival of 1-4. Happy to get service come so quickly the very next day after calling. Thx Dennis was great
eric p was awesome
KP - Monmouth Beach, NJ
Great service and knowledgeable
Peter - Monmouth Beach, NJ
Very good company to deal with,
Eric P.
DRYER WHIRLPOOL WED4815EW1 "Ep-installed new timer and thermst-fix, tested cycling. Machine functions as designed"
Eric P.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Ep-installed new container and icemaker, jumped,cycled and filled. Advised to discard the first (3)batches of ice"
Eric P.
DRYER WHIRLPOOL WED4815EW1 "Ep-unit has timer issue, does not shut down at end of the cycle. Customer also states having heating issue(inconsistency). Ordering (1) WP3977767 thrmst-fix, (1) WPW10185982 timer. Made report with safety-Christina(sr#7727206605); ordrng 1 WP3977767 (thrmst-fix) and 1 WPW10185982 (timer)"
Eric P.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Ep-unit has a broken ice container caused by leaking icemaker. Ordering (1) W10850492 container,(1) WPW10300022 icemaker, (1)extra time; ordrng 1 EXTRATIME and 1 W10850492 (container) and 1 WPW10300022 (icemaker)"
Brian H.
DRYER MAYTAG MGD6630HW0 "Replaced kit, unit working as designed."
Brian H.
DRYER MAYTAG MGD6630HW0 Observed unusual noise coming from blower housing. Order repair kit W11401018 and reference service pointer W11378591A for repair.; ordrng 1 W11401018 (KIT)
Eric P.
WASHER WHIRLPOOL WFW560CHW0 "Ep-2nd man to CH. Control,filter and console"
Chris H.
ICEMAKER WHIRLPOOL WUI95X15HZ00 "CH - no function from reservoir drain pump. Called techline, sr# 7726831616. Unit needs new drain pump {WPW10489125}, control {W11034363}, 2 job count; ordrng 1 W11034363 (CONTROL) and 1 WPW10489125 (DRAIN PUMP)"
Chris H.
WASHER WHIRLPOOL WFW560CHW0 "CH - unit requires second tech to pull out. Found unit with stored fault codes f6e1, f6e3, f6e2, f0e4, f5e4. Unit needs new control {W11325580}, control {W11322879}, filter {W11316771}, 2 techs and 2 job count on return ; ordrng 1 W11316771 (FILTER) and 1 W11322879 (CONTROL) and 1 W11325580 (CONTROL)"
Chris H.
WASHER WHIRLPOOL n/a "CH - unit is stacked in a small closet. Door is locked. Unit has f9e1, f9e2, f5e2 faults. Unable to open door to get model/serial. Model# from use and care guide is MHWE301. Unit requires two techs to uninstall and fully diagnose - potentially needs new drain pump {WPW10730972} ($155.00), latch {WPW10253483} ($119.11). Gave customer estimate for repair: service fee $114.95, parts $274.11, labor with 2nd tech $190, tax $38.36, total $617.42. Customer paid service fee plus tax, $122.57 by check# 294"
Eric P.
DISHWASHER AMANA ADB1400AGS1 Ep-Installed new dispenser and ran diagnostics
Chris H.
DISHWASHER KITCHENAID KUDS35FXSS8 "CH - unit has a small leak due to warped inner door skin and vapor barrier. Unit needs new inner door {WPW10480715}($139.93), seal {WPW10497235}($4.46), brace {W10850371}($19.42). Gave customer estimate for repair: service fee $114.95, labor $135, parts $163.81, tax $19.80, total $441.17. Customer paid service fee plus tax, $122.57 total by cc, ref# 1880954288"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF990SLAM00 "Ep-unit was not cool on return, cleared system and charged with nitrogen-150psi-used leak bubbles on all joints and evaporator-no visible leak. Charges pressures dropes 1-3psi every 15min. Contacted techline-Mark-(sr#772645760)-Unit is not repairable. Contacted tradepartners-Macy-(sr#7726457722)- sent up and customer will be contacted in 48-72hrs"
Chris H.
DISHWASHER WHIRLPOOL KUDE48FXSS4 "CH - control is burnt. Molex connectors for ui as well as power in are melted. Unit needs new harness {WPW10392483}($112.21), control {W10473198}($163.89), panel {WPW10481117}($172.10). Gave customer estimate for repair: service fee $114.95, parts $448.20, labor $165, tax $48.24, total $776.39. Spoke to office - customer to be billed for service fee pls tax, $122.57"
Chris H.
REFRIGERATOR KITCHENAID KRFF507ESS01 CH - duplicate dispatch - corrected with office
Brian H.
ICEMAKER KITCHENAID KUID308ESS2 "Replaced UI, unit working ok. ACU not needed, returning new and unused."
Brian H.
ICEMAKER KITCHENAID KUID308ESS2 "Replaced UI, unit working ok. ACU not needed, returning new and unused."
Chris H.
DRYER WHIRLPOOL WGD8900BC0 "CH - installed parts, tests good"
Eric P.
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Ep-Installed new evap motor and harness, optimized thermistor location. Incorrect water valve and fill tube. Ordering (1) W11209890 tube-water, (1) W10865826 valve; ordrng 1 W10865826 (VALVE) and 1 W11209890 (TUBE-WATER)"
Chris H.
RANGE WHIRLPOOL SF395LEEB0 "CH - unit is at least 20 years old. Rf burner ignitor is broken, needs replacement. Screws holding burner head in are completely rusted and would need to be drilled out. Customer declined estimate for repair. Charged customer service fee $114.95, tax $ 7.62, total $122.57. Customer paid total by check# 1689"
Eric P.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Ep-F/C evap is frozen over, fan is not running. Also has broken water valve and supply tube. Ordering (1) W10633627 motor-evap, (1) WPW10277799 harns-wire, (1) WPW10455331 valve, (1) WPW10678708 tube; ordrng 1 W10633627 (MOTOR-EVAP) and 1 WPW10277799 (HARNS-WIRE) and 1 WPW10455331 (VALVE) and 1 WPW10678708 (TUBE)"
Eric P.
WASHER MAYTAG MHW6000XW2 "Ep-Installed new valve, tested unit for leak and operation. Ran diagnostics to completion, filling properly without hum. Collected balance $183.82"
Eric P.
WASHER MAYTAG MHW6000XW2 "Ep-unit had F0E1(load detected during clean)F5E2(door lock)F8E1(no water entry) error codes. Ran diagnostics , rechecked for errors-clear. Tested unit on “normal” cycle,filled to very low level (same as during diagnostics)with valve humming/buzzing the whole time. Recommend changing valve. Quoted $306.39- trip $114.95,parts $82.40, labor $90.00, tax $19.04; ordrng 1 WPW10289387 (VALVE)"
Dennis B.
DISHWASHER KITCHENAID KUDS30IXSS4 Db use truck stock to replace adjuster tested unit unit ran to specs ; used 1 W10712394 (ADJUSTER) from stock
Eric P.
DRYER WHIRLPOOL MGDC215EW2 "Ep-found debris between drum and front seal, cleared and tested . Machine functions as designed"
Brian H.
DRYER MAYTAG MGDB765FW0 dryer will not run on “sensor dry”. Confirmed sensor and sensor harness are both ok. Confirmed exit thermistor is ok. Dryer is able to work on timed dry. Diagnosed faulty ACU. Order part W11089308; ordrng 1 W11089308 (ACU)
Eric P.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Ep-installed board, confirmed voltage from inverter with JK@techline (sr#7724640725). Found two additional leds bad-replaced. Unit functions properly"
Eric P.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Ep-installed new fans and LED modules, no fan noise an d R/C side lights have returned. F/C and R/C top lights are not working, checked lights individually-all are good. Unit needs LED board. Ordering (1) W10640411 inverter-box; ordrng 1 W10640411 (INVERTER-BOX)"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF990SLAM00 "Ep-installed new compressor, evaporator and drier. Pulled vacuum and found low side leak. Repaired and pulled holding vacuum. Charged to spec+.5oz for pressure and temp. Full frost pattern started. Advised 24-48hrs for full temp recovery and up to 72hrs for full ice production"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF990SLAM00 "Ep-unit has slightly elevated temps, soft ice cream and minimal ice production. Confirmed silver evaporator in R/C compartment. As per service pointer W10666205A, unit needs new evaporator and compressor . Explained the trip fee and customer stated he was informed there would be NO fee involved and will be calling whirlpool for concession. Left quote as to what is needed for the repair. Will need (1) W10917531 evaporator, (1) W10276644 compressor"
Chris H.
REFREIGERATOR JENNAIR JFC2290VEP8 "CH - installed parts, jumped out im - tests good. Obseved full harvest and fill cycle. Advised customer to discard any ice produced during first 24 hours"
Chris H.
REFRIGERATOR KITCHENAID KSCS25INSS00 "CH - found unit with im fill tube frozen over. Water fill cup is a block of ice going up into fill tube. Fill tube is bulged out from liner and presence of ice flow from liner indicates that water supply line burst inside of liner. Advised customer that this is not a servicable part. Turned off im so that it stops calling for water. No other functional issues found at this time. Customer paid service fee plus tax, $114.95 by credit card, ref# 1491280966"
Chris H.
REFREIGERATOR JENNAIR JFC2290VEP8 "CH - unit has multiple issues. Found fc light out when door is opened. Removed and reinstalled bulb - light comes on normally but door switch is sticking i intermittently when door is opened. Im baler arm is getting stuck in up position - baler arm receptacle on im seems to be stuck. Adjusted baler arm to correct and jumpd out im - no water, no response from valve. Filter was recently changed and water dispenser functions normally. Unit needs new valve {WPW10420083}, icemaker {W10884390}, switch {12002646}; ordrng 1 12002646 (SWITCH) and 1 W10884390 (ICEMAKER) and 1 WPW10420083 (VALVE)"
Brian H.
DISHWASHER WHIRLPOOL JDB9800CWS2 Replaced partsWorking ok
Chris H.
DRYER WHIRLPOOL WHD5090GW0 "CH - unit is stacked. when basket is turned by hand, unit is making a loud meal on metal scraping in top lh side. Found large dent to the middle of the top edge of the lh side panel. Attempted to remove top panel to determine interior damage and source of noise - due to the dent in the side panel, the top panel is locked into position. Could not get top panel to release with unit stacked. Called techline to report, sr# 7724234280. Per techline, top panel needs to be broken off of bracket to access interior for further diagnosis. Unit must be taken down to do this - call needs to be rescheduled for 2 techs with extra time on return; O-emld tckt"
Brian H.
DISHWASHER WHIRLPOOL JDB9800CWS2 Diagnosed faulty control board W10866121. ; ordrng 1 W10866121 (CONTROL)
Eric P.
LAUNDRY MAYTAG MVWB765FW2 Ep-no error codes present. Ran diagnostics and calibration. Tested normal wash cycle-very low water level. Manually tested fill valves-good. Replacing board. Ordering (1) W11195970 cntrl-elec; ordrng 1 W11195970 (CNTRL-ELEC)
Eric P.
WASHER MAYTAG MHWC7500YWWH "Ep-removed unit and installed new mcu(pre-id). Unit coded out F06 again. Removed rear of unit and metered motor, open rotor. Needs replacement p#WPW10192987. Contacted CPS and was instructed to send invoice to them for approval-including parts cost as well as labor. Motor =$596.33, labor=$165.00 x2 for second man. Customer will need to be contacted with conclusion; ordrng 1 WPW10192987 (MOTOR-DRVE)"
Brian H.
WASHER MAYTAG MHWC7500YWWH Replaced parts. EY Ordering additional part
Eric P.
72" BM KITCHENAID KFCS22EVBL5 Ep-ice bin was full and frozen. Found fill basin frozen solid. Removed icemaker clear restriction and jumped for cycle. Completed and filled prperly
Eric P.
WASHER MAYTAG MHWC7500YWWH "Ep-unit trips F06( motor fault) error code, confirmed in quick diagnostics. Stacked units, unable to check continuity in motor harness/MCU. Contacted insurance company(after business hours). Unable to confirm repair. Emailed estimate to customer to contact insurance in the morning"