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Local Reviews
for Monroe, NY
Powered by Fluid LOCALReally Good Service
David - Monroe, NY
The Technician Tim was very professional and courteous. He completed the Repair in a timely manner and did not leave a mess when completed.
Wonderful Service Experience
Pete - Monroe, NY
Very disappointing to have a <6 month old machine fail. The tech showed up at my house on time as promised with a 15 minute before arrival call. Courteous and efficient, I couldnt be any happier then throwing a load of laundry into my fixed machine before he was out of the driveway!!
Worst Experience Ever
Steven - Monroe, NY
I will writing Whirlpool about what a terrible experience we have had
Clayton G.
WASHER MAYTAG MVWP575GW0 Re-tighten pulley with Loctite.
Clayton G.
M/W OTR WHIRLPOOL n/a Unit has damaged waveguide. Unit is non-repairable due to damage to the wave guide. This happened due to food not being covered food all over unit food got in waveguide area causing damage. Customer advised of what caused the issue.
Clayton G.
WASHER MAYTAG MVWP575GW0 Replaced control. Unit tests ok. Lid swt(actually works fine).Recalibrate unit.Unit has further issue with trans assy. And inner tub. Hub assy. 2ct. Needs and gear case; ordrng 1 W10521298 (spin basket) and 1 W11454738 (GEAR CASE)
Clayton G.
DISHWASHER MAYTAG MDB9979SKZ0 Installed thanksgiving.Unit not displaying correct characters.Also not draining or responding to user inputs. Needs ui and control. And possibly sump assy. ; ordrng 1 W11410063 (CONTROL ) and 1 W11414079 (CONSOLE) and 1 W11416363 (WASH ASSY)
Clayton G.
WASHER WHIRLPOOL WFW92HEFC0 F9-e13-15-2Unit had clogged drain clear drain unit tested OK. Cleared all fault codes.
Clayton G.
DRYER WHIRLPOOL WGD49STBW2 Replaced idler. Unit tests ok. ; used 1 349241T (roller) from stock
Clayton G.
WASHER WHIRLPOOL WFW92HEFC2 Unit had clogged drain. Cleared clogRan self test unit passes selftest.Cleared fault codes
Clayton G.
WASHER MAYTAG MVWP575GW0 Unit functioning but tech not able to access selftest mode. May be a control issue ; ordrng 1 W11411581 (CONTROL )
Clayton G.
DISHWASHER MAYTAG MDB4949SHZ1 Unit needs console. Control already changed.; ordrng 1 W11262939 (CONSOLE )
Tim S.
KITCHEN WHIRLPOOL WDF520PADM3 Customer moved in new house/ Water turned off. Tested unit ok
Tim S.
RANGE KITCHENAID KFED500ESS01 KP8ILP8WL1. Pls order; ordrng 1 W10780927 (cooktop)
Tim S.
WASHER WHIRLPOOL WFW8620HW1 F0e2 too much soap. Unit working as designed
Tim S.
MICROWAVE WHIRLPOOL MMV4206FZ2 Replaced defective switch ; used 1 W10269457 (SWITCH ) from stock
Tim S.
M/W OTR WHIRLPOOL WMH78019HZ0 DIAGNOSES n c. WP5L900WL1Requires extra man 2- count
Tim S.
OVEN WHIRLPOOL WGG555S0BW06 "Pls order lower oven out. Upper needs igniter ; ordrng 1 W10877019 (cntrl-elec), used 1 12400035 (igniter) from stock"
Tim S.
WASHER WHIRLPOOL MHW6630HW0 Replaced defective pressure switch / a c u & deflector/ Ran test 12 also quick wash cycle. Working as designed Also just use one soap pod.
Tim S.
RANGE WHIRLPOOL MGR5755QDS WP3ZF00WL1 service call covered/ Unit Needs bake igniter / could not call Safety/ Computers down;/ Estimate given Job Cmpltd
Tim S.
WASHER WHIRLPOOL WFW5620HW0 Replaced defective touchpad
Tim S.
LAUNDRY WHIRLPOOL MVWP575GW0 Replaced defective control & fabric softener
Tim S.
LAUNDRY WHIRLPOOL WFW5620HW0 Replaced defective panel
Tim S.
LAUNDRY WHIRLPOOL WFW5620HW0 F0e2 oversuds. Touchpad issues ; ordrng 1 W11319991 (PANEL)
Tim S.
WASHER WHIRLPOOL WTW4915EW2 No error codes . Complaint banging Sr 7727243149. Off balance loading issues with customer Leave pre soak off. Margarita translated
Tim S.
WASHER WHIRLPOOL MVWP575GW0 Pictures available commercial useF8 e1 long fill. Moved unit out to remove kink from fill hose Ran test ok
Tim S.
M/W OTR WHIRLPOOL WMH31017HS3 Sr 7727217955. Ran more checks with tech line Techline said main wire harness wire broken.Customer declines repair since brand new unit/ Customer service 800-253-1301/ Requires main harness & lower inter lock /switchExtra man 2- count. W11252187/w11300385
Tim S.
WASHER WHIRLPOOL WFW5620HW0 Pls order; ordrng 1 W11319991 (TOUCH PAD)
Tim S.
LAUNDRY WHIRLPOOL MVWP575GW0 Pls order; ordrng 1 W11160642 and 1 W11411581 (CONTROL )
Tim S.
DRYER WHIRLPOOL WGD8000DW4 Replaced defective belt control &pad
Tim S.
WASHER WHIRLPOOL WFW5620HW0 Fo e5 off balance . Ran test 12 ok inspected tub ok no sharp edges. Sr 7727196847. Working as designed
Tim S.
WASHER WHIRLPOOL WFW8620HC1 Requires 2- count; ordrng 1 W11318722 (BELLOW ) and 1 W11327395 (PANEL)
Tim S.
DRYER MAYTAG MGD5630HW0 Possible foreign object. Noise not there
Tim S.
WASHER MAYTAG MHW5630HW0 Off balance code tested on spin also test 12 Customer stated did one pillow . Explained you can’t Load one item
Tim S.
DRYER WHIRLPOOL WGD8000DW4 Broken belt touchpad code; ordrng 1 W10849499 (BELT) and 1 W11133021 (CONTROL ) and 1 W11133029 (PAD)
Tim S.
M/W OTR WHIRLPOOL WMH31017HS3 Trouble shotwith tech line; ordrng 1 W10892389 (BOARD) and 1 W11252186 (INTER LOCK)
Tim S.
WASHER WHIRLPOOL WTW4955HW1 No error codes. Ran test also checked amps okUnit working as designed . If issue happens again change hoses
Tim S.
M/W OTR WHIRLPOOL WMH31017HS3 Bad relay; ordrng 1 W10892389 (BOARD)
Tim S.
WASHER WHIRLPOOL WGD5620HW0 Replaced defective inner door & screen
Tim S.
MICROWAVE WHIRLPOOL WMH78019HZ2 Replaced defective cabinet & fastners
Tim S.
WASHER WHIRLPOOL MHW6630HW Replaced defective dispenser
Tim S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced one defective light cover& shined left fresh food door to even; used 1 WPM0274057 (SHIMS) from stock
Tim S.
MICROWAVE WHIRLPOOL WMH78019HZ2 Requires extra man. ; ordrng 2 W11122643 (NUT)s and 1 W11178713 (Cabinet )
Tim S.
M/W OTR WHIRLPOOL WMH78019HZ1 Customer care page 23. Interior peelingRequires extra man 2 count; ordrng 1 WPW10571554 (chamber)
Tim S.
REFRIGERATOR KITCHENAID KRFF507HPS00 KOID300EPL1.sr 7727008536 Freezer light connection broke off in ceiling do to spray Insulation/ Unit cannot be repair due to wires being buried inside the insulation of the refrigerator. . Also smell can’t locate
Tim S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Broke on install ; ordrng 2 W11284721 (COVER)s
Tim S.
WASHER MAYTAG MHW5630HW0 "F8 e1 valve issue. Disconnected hose from machine Poor water flow due to anti burst hoses. Customer must change hoses. Showed customer. If still poor water flow with hoses , plumber required to change shut off valves"