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Local Reviews
for Monroe Township, NJ
Powered by Fluid LOCALCompetent service, pleasant technician
Carol - Monroe Township, NJ
Learning experience for us. While repairing ice maker our questions were answered patiently.
Happy Camper
Patricia - Monroe Township, NJ
Very knowledgeable and courteous service. Did a good job diagnosing and fixing problem.
Review
Vijay - Monroe Township, NJ
Very Good Service
Dan - Monroe Township, NJ
Even though they had to come out a 2nd time to have repair completely done - Dan Marc appliance was available when I called and made appointment around my schedule. The technician (Brian H) arrived within my window and was very professional. He explained what caused the issue and my appliance is working as new. Very pleased.
These Guys are KEEPERS!!!!!!!!
Catherine - Monroe Township, NJ
I can't say enough about the quality of work that I was able to have for my recent dilemma with my microwave. Dan Marc is a wonderful company and the tech, Brian , is someone I would love to have for ANY repair. They are TOP NOTCH and deserve to have 10 Stars if it were an option. Thank you again, and God Bless!!!!!!
Excellent Work
Rosemary - Monroe Township, NJ
Brian is professional and accurate. He was able to fix the problem the last tech way before him had not completed correctly. The problem with the washer was the fact that the drum replacement by another tech was not completed. The boot was not replaced where it is supposed to be. Brian took it, extended it and adjusted it. So now, the distance between the boot and the drum are CORRECT, and no more laundry will fall into the drain pump and block the drain. So, when Brian left, the machine was functional. Thank you Brian.
Great
Emmanuel - Monroe Township, NJ
Brian was very knowledgeable about the product. Very pleasant and professional. He patiently walked me through various processes and answered my questions thoroughly.
Goodwill gesture with Dan Marc
Catherine - Monroe Township, NJ
recent issues w/ my 2 yr old microwave forced me to call the manufacturer and they were kind enough to send a representative from Dan Marc.. I never heard of this company as it was no so local and was informed they did repairs for my product. Brian was the tech and arrived and set me at full ease w/ his knowledge of the issue which I thought defied explanation.. the part was ordered and installed, but regrettably, it also may be defective bc the "fix" lasted only overnight. There are great techs and some not so perfect parts and I do believe this is the case in this instance as to why the 'fix' has failed. So, to be continued again this coming Tuesday and again, despite the continued non-working appliance, I have full confidence in Dan Marc and their very professional tech Brian. And thank the microwave maker for really going the distance to help rectify the situation overall. I would prefer tho a more human touch to the appointment scheduler bc it is so odd to only have the automated call. It is always reassuring to have a human call! Thank you again and confident this will get fixed!
Very courteous
Carmen - Monroe Township, NJ
Awesome
Risa - Monroe Township, NJ
microwave repair
Denise - Monroe Township, NJ
excellent experience. A bit expensive but I you get what you pay for.
Great prompt professional efficient proficient service.
Barbara - Monroe Township, NJ
So happy to have found this great appliance repair company!
Great service
Vemkata - Monroe Township, NJ
See iceman
Linda - Monroe Township, NJ
I was finally so thrilled to get Brian. I had two prior servicemen who did absolutely nothing regarding my problem. Brian came, listened and actually had a different approach and one day later I actually believe that our two problems have been solved. Brian, you rock !!
Excellent service
Noel - Monroe Township, NJ
The rep was very thorough & fixed the issue in a short time.
Great Service
Lucy - Monroe Township, NJ
Technician Brian was fantastic. He identified the previous tech's mistake, fixed it, demonstrated it, tested it, and educated us the entire time. Really a professional.
Larry
Lawrence - Monroe Township, NJ
Excellent prompt service
Larry
Lawrence - Monroe Township, NJ
Excellent prompt service
Ken
Susan - Monroe Township, NJ
Great service
Awesome service!! Exceptional request handling and Excellent problem resolution!! 🙂
Ravinder - Monroe Township, NJ
Excellent issue diagnosis
Ila
Ila - Monroe Township, NJ
Satisfied with service and timely ness .However Disappointed on high charges just for simple drain clog charged 90 dollars on top of busting 114 come to home person was only here for half and hours in and out.
Quick Fix
Noel - Monroe Township, NJ
The repairman replaced the needed part quickly and was done in a few minutes.
Nat
Natarajan - Monroe Township, NJ
Service person came and said we need a new motor for dishwasher. He came back with a new motor in two days , replaced the motor and said the dishwasher was working all right. After he left we tried the dishwasher and it was not drying. So we Called you again. Another service person came yesterday checked the dishwasher and said the first person turned off the heat and for changing the motor but forgot to turn it back on. Now dishwasher is ok, In the mean time my wife had a major surgery and I ( 79 year old) had to all the dished by hand for 10 days. Not checking the washer for all functionality by the service person before leaving , is not professional.
Very pleasant young man. Answered several questions.
Mark - Monroe Township, NJ
Would definitely use the service again. Work done well.--
Great service
Joseph - Monroe Township, NJ
Great service
Brian H.
RANGE WHIRLPOOL GLS3665RS02 Diagnosed faulty spark module WP8190929 $162.74. Labor $130. Customer buying new . Service call fee paid on SO# 836001.
Brian H.
ICEMAKER MAYTAG MFF2558VEB3 "Replaced valve, working ok. Customer paid service call and labor on prior visit last week."
Frank C.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM04 Found units ice uneven. Causing ice to be too large in the first cube and too small in the last. Entire refrigerator tilted completely forward. Way out of level. Leveled unit cubes should be fine now. Took pics of cubes
Brian H.
DRYER WHIRLPOOL WED5600XW1 Diagnosed faulty drive motor 279787 and ACU WPW10317636. Order parts; ordrng 1 279787 (MOTOR) and 1 WPW10317636 (ACU)
Brian H.
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced parts working ok.
Brian H.
WASHER WHIRLPOOL WTW7500GW2 "Diagnosed faulty lid switch W10861642, and ACU W11130238. Order parts.; ordrng 1 W10861642 (LID LOCK) and 1 W11130238 (ACU)"
Brian H.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Found E2 ice maker error code. Found ice maker obstructed with excessive ice due to overfill and water line is frozen back to valve. Diagnosed faulty water valve WPW10341329 $88.22, and ice maker WPW10764668 $148.41. Labor to install $75.00. Customer is requesting concession from whirlpool and would not like to order parts at this time until after he speaks to them."
Brian H.
RANGE WHIRLPOOL WFE320M0ES0 Replaced parts. Working ok.
Brian H.
RANGE JENN-AIR JGCP436HM00 Diagnosed and replaced faulty burner. Unit working ok.
Trevor B.
D/WASHER UNDCTR KITCHEN-AID KDTE334DSS0 TB- Installed new upper rack glides. Tests good.
Trevor B.
WASHER MAYTAG MVWB765FW3 TB- Customer showed me a dark colored sweater with white chalky stains/granules. Stains were undissolved detergent and/or fabric softener. Ran unit diagnostics and found no functional issues or stored error codes. Advised customer on how to correct use and care issue. Machine has no operational faults at this time.
Brian H.
WALL OVEN WHIRLPOOL WOD51EC0HB01 Replaced parts. Working ok.
Brian H.
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Jenn Air sent parts directly to customer. Installed new ice maker (returning the one i brought with me new and unused), but the shelf that was sent is incorrect. Order shelf W10836034; ordrng 1 W10836034 (SHELF)"
Brian H.
WASHER MAYTAG MVWX655DW1 Diagnosed faulty ACU W11116592. Order parts.; ordrng 1 W11116592 (ACU)
Brian H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ Unit working ok.
Brian H.
COOKTOP JENN-AIR JGCP436HL0 "Called Whirlpool Trade Care Team to verify purchase Date 10/03/2019. SR# 7726545015. Adjusted burner head, unit working ok."
Brian H.
DISHWASHER KITCHENAID KUDS30IXBL6 "Diagnosed faulty UI WPW10500172, ACU W11035586, upper rack assembly W10712394, (2) lower rack assembly W10195416V. Order parts.; ordrng 2 W10195416V (LOWER RACK ASSEMBLY)s and 1 W10712394 (ADJUSTER) and 1 W11035586 (ACU) and 1 WPW10500172 (UI)"
Brian H.
REFRIGERATOR MAYTAG MFF2055FRZ00 "Diagnosed faulty damper W11087463, slide adapter WPW10397636, slide adapter WPW10397635, P-trap kit W11190084. Order parts; ordrng 1 W11087463 (DAMPER) and 1 W11190084 (P-TRAP KIT) and 1 WPW10397635 (ADAPTER) and 1 WPW10397636 (ADAPTER)"
Brian H.
MICROWAVE JENN-AIR JMC2430DP01 Fan W10838964 received damaged (cracked housing). Part needs to be reordered. Extra time and oven cart on return. ; saved tckt
Brian H.
OVEN WHIRLPOOL WOS51EC0HB00 Replaced parts. Working ok.
Brian H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Diagnosed faulty cover W11212344, container W11244434, ice maker W10873791. Order parts. ; ordrng 1 W10873791 (ICE MAKER) and 1 W11212344 (COVER) and 1 W11244434 (CONTAINER)"
Trevor B.
OVEN JENN-AIR JGRP548WP02 TB- Unit has F1 E1 (appliance manger) fault code. Resetting unit does not correct issue. All loads in manual diagnostics steps working. Issue intermittent. Needs replacement appliance manager ; ordrng 1 W10888661 (APPLIANCE MANAGER )
Trevor B.
DISHWASHER WHIRLPOOL WDF520PADW7 TB- Found float stuck in up position. Corrected issue. Unit functions test good.
Brian H.
DISHWASHER KITCHENAID KDTE334DSS1 "Diagnosed faulty fill valve W11175771, and drain pump WPW10531320 Order part.; ordrng 1 W11175771 (FILL VALVE) and 1 WPW10531320 (DRAIN PUMP)"
Brian H.
ICEMAKER MAYTAG MFF2558VEB3 Diagnosed faulty water valve WP2315576 $66.36. Order part. Customer already paid service call and labor. ; ordrng 1 WP2315576 (WATER VALVE)
Brian H.
OVEN JENN-AIR JJW2430DP02 Replaced parts. Working ok
Trevor B.
WASHER WHIRLPOOL WTW4955HW1 TB- Leaking due to drain standpipe overflowing as unit is draining. Wall standpipe does not meet minimum required height as specified in installation instructions. Advised customer to have plumber correct issue. Unit functions test good.
Brian H.
WASHER WHIRLPOOL WFW5620HW0 "Rebooted ACU, ran diagnostics verification cycle, unit working ok."
Brian H.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced parts, need additional part ordered to complete repair. Order bracket WPW10284692, bracket WPW10284693. Installed filter, customer owes $66.00 on return. ; ordrng 1 WPW10284692 (BRACKET) and 1 WPW10284693 (BRACKET)"
Brian H.
RAN GS S/I WHIRLPOOL WEG745H0FS0 Unit Diagnosed working ok.
Brian H.
MICROWAVE JENN-AIR JMC2430IL02 Replaced parts. Working ok.
Brian H.
WASHER MAYTAG MHW5500FW1 "Adjusted door bellow, unit working ok."
Brian H.
D/WASHER UNDCTR KITCHEN-AID KDTE334DSS0 "Diagnosed faulty rails. Order parts LH Rail W11259785, RH Rail W11259786; ordrng 1 W11259785 (LH RAIL) and 1 W11259786 (RH RAIL)"
Brian H.
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 "Customer has a damaged water line that has leaked and caused damage to sub floor and surrounding cabinets. Water line that is damaged and leaking is the house plumbing (see photo, white hose) and is not part of the refrigerator. Refrigerator diagnosed working ok."
Brian H.
MICROWAVE WHIRLPOOL WMH31017FW0 Diagnosed and replaced interlock switches W11244494. Unit working ok.; used 1 W11244494 (INTERLOCK) from stock
Brian H.
OVEN JENN-AIR JJW2430DP02 "Diagnosed faulty UI W11236887 (software version 10). Order part. Customer inquired about replacement racks (2) WPW10554526 and rack (1) W10860776 due to rust spots (see photo). Refer customer to owners manual warranty information where it states the following: TWO YEAR LIMITED WARRANTY : WHAT IS NOT COVERED: 10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.; ordrng 1 W11236887 (UI)"
Brian H.
ICEMAKER MAYTAG MFF2558VEB3 Diagnosed and replaced faulty ice maker D7824706Q $119.43. Working ok.; used 1 D7824706Q (icemaker assy) from stock
Brian H.
REFRIGERATOR JENNAIR JFC2089BEP "Found ice level arm disengaged from ice maker module. Reengaged level arm, unit working ok."
Brian H.
DISHWASHER KITCHENAID KDFE104HBL0 Diagnosed and replaced faulty Dispenser W10861000. Working ok.; used 1 W10861000 (DISPENSER) from stock
Brian H.
72' BM JENN-AIR JFC2290REP00 Replaced parts. Working ok.
Brian H.
OVEN WHIRLPOOL WOS51EC0HB00 New panel is damaged and customer did not approve. Please reorder part WPW10709147.; ordrng 1 WPW10709147 (DOOR)
Brian H.
72' BM JENN-AIR JFC2290REP02 Replaced parts working ok.
Brian H.
KITCHEN WHIRLPOOL WDT750SAHZ0 "Found gasket pulled from door. Adjusted gasket, unit working ok."
Brian H.
DISH WASHER KICTHEN AID KDTE334GPS0 "Use S-CODE S22916 for repair, rails separating. Order part LH rail W11259785. RH rail W11259786.; ordrng 1 W11259785 (LH RAIL) and 1 W11259786 (RH RAIL)"