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Local Reviews
for Monroe Township, NJ
Powered by Fluid LOCALVery Thorough, Awesome Service!
Suresh - Monroe Township, NJ
Robbie got here on time, checked all 4 appliances very thoroughly & explained what exactly is going on; he even addressed my concerns with regard issues outside of the appliances in question & made sure to check for any & all safety risks, which he reassured me there werent any. Robbie was so detailed that made me feel safe. Ty, Robbie...i'd always recommend Robbie's services 'coz of how awesome he was at it.
Richard
Richard - Monroe Township, NJ
Great Service from start to finish. Bryan was the technician he was informative and did a great job.
Excellent
Krishnaventi - Monroe Township, NJ
Very nice service
Appliance still not working, problem not solved!
Harold - Monroe Township, NJ
Serviceman pleasant and professional, he replaced a sensor and said that was the cause of the problem. Just turned on the dishwasher for the first time since the service, problem not solved. Nothing has changed, will not cycle properly, hanging up in beginning of wash cycle.
Good service
Deepak Dandu - Monroe Township, NJ
Fantastic service
Ellen - Monroe Township, NJ
I have to say I’ve never had a better service experience. Dan-Marc employs the most knowledgeable and courteous people. From my contact with the office to the repair techs who serviced my clothes dryer. I give them a 10+
Liked calls came in to inform when men would arrive. Worked quickly and efficiently.
Mark - Monroe Township, NJ
Liked calls came in to inform when men would arrive. Worked quickly and efficiently.
Mark - Monroe Township, NJ
Dave
Diane - Monroe Township, NJ
I felt the technician did not display good knowledge of the service required to resolve the complaint.
Great Service
Vinod - Monroe Township, NJ
Humble and good service knowledge
Lawniczuk
Jack - Monroe Township, NJ
Professional service
Still not working
Robert - Monroe Township, NJ
Service person is nice. Dishwasher still not working
Great
Howard - Monroe Township, NJ
On time and efficient
perfect service
Allan - Monroe Township, NJ
Brian came within the designated time and efficiently replaced the worn part.
Great service
Noreen - Monroe Township, NJ
This is only relating to the last visit
Great service
Charles - Monroe Township, NJ
Great
Wade - Monroe Township, NJ
Brian was great! Honest and worked well!
dishwasher part
Raymond - Monroe Township, NJ
Robert was very good/knew what he was doing/polite/clean. . the $ question is more a reflection of Kitchen Aid refusing to pay for the labor as clearly they used inferior parts when producing the unit. , the rate itself was as fair.
Great service
Christine - Monroe Township, NJ
Brian was professional, knowledgeable and kind!
Great service
David - Monroe Township, NJ
Great
Picco - Monroe Township, NJ
Very satisfied thank you
Great service
Miriam - Monroe Township, NJ
Very competent and pleasant
Great service
Sushma - Monroe Township, NJ
Excellent
Barry - Monroe Township, NJ
Great service
An - Monroe Township, NJ
Travis was great with his service
Trevor B.
MICROWAVE JENN-AIR JMC243IL02 TB- Assisted JX / EY.
Trevor B.
MICROWAVE WHIRLPOOL WOC95EC0AS04 TB- Installed new oven door latch assembly. Tests good.
Trevor B.
REFRIGERATOR KITCHENAID KRFF507HPS01 "TB- Installed new IM, icebox fan, ice door, and fill tube heater. Tests good."
Trevor B.
LAUNDRY WHIRLPOOL WED6600VW0 TB- Installed new door catch. Tests good. Paid balance $220.30 by cc.
Trevor B.
N/A N/A ET8WTKXKB08 "TB- Since previous visit, unit has incurred two additional problems. Compressor not staying on, voltage to compressor is fine but compressor runs and then shortly after cuts off. Also knob stub on thermostat is not turning correctly. Additional parts needed: compressor and thermostat assy.; ordrng 1 W10823815 (COMPRESSOR ) and 1 WP2204605 (THERMOSTAT )"
Trevor B.
WASHER MAYTAG MGDB765FC0 TB- Installed new idler. Tests good.
Trevor B.
DISHWASHER JENN-AIR JDB9800CWP2 TB- Installed new control and drying fan. Tests good.
Trevor B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 TB- Installed new ff evaporator fan and harness assy. Tests good. Paid total $227.06 by cc.; used 1 W11033168 (HARNESS WIRE) from stock
Trevor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 TB-Installed new ff damper and thermistor harness. Tests good.
Trevor B.
DISPOSER WHIRLPOOL GC1000PE4 TB- Installed new garbage disposal. Tests good.
Robert D.
REFRIG/FREEZER KITCHEN AID KRFC400EBL01 Ice maker was unresponsive. Replaced ice maker. Module called for water. Advised cust to allow 12 hours for a full harvest. No further issue. ; used 1 WPW10300024 (ICE MAKER) from stock
Brian H.
WASHER MAYTAG MVWX655DW1 "Replaced motor, calibrated unit. Working as designed."
Robert D.
DRYER WHIRLPOOL WED4815EW1 Clogged vent. Removed blockage at outside vent cap but airflow is still very poor. Cust will have vents cleaned.
Robert D.
WASHER WHIRLPOOL n/a Educated cust on using clean washer. Found error for faulty shifter. Ordering shifter and capacitor. ; ordrng 1 W10913953 (SHIFTER ) and 1 W11395618 (CAPACITOR )
Robert D.
WASHER WHIRLPOOL WTW4915EW2 Water was turned off. Found error for long fill. Turned water on and checked both valves. Ran auto test via diagnostics and checked each operation. Unit is working as intended.
Robert D.
MICROWAVE WHIRLPOOL WOC75EC0HS03 False complaint. Every time cust sets clock it reverts back and panel becomes unresponsive. Found multiple F6E0 errors. Ordering console. ; ordrng 1 W11428561 (SS CONSOLE )
Robert D.
WASHER WHIRLPOOL WGD5000DW3 Dryer vent cap door is shut during dryer operation. Vent will need to be cleaned and inspected. Dryer is heating fine.
Robert D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit is working as intended. Educated cust on using rinseaid and high temp wash. Checked operations and everything test ok.
Robert D.
KITCHEN JENN-AIR JGCP436WP02 As stated by BH middle grate sits approximately 1/16 inch higher then the other grates. Made report to techline SR#7727345257 and did a video chat with Rich. There is no issue with appliance. Cust is still unhappy. As per techline there is nothing that can be done.
Brian H.
MICROWAVE KITCHENAID KOCE500ESS09 Replaced parts and made no difference. Discovered entire chassis is warped and called tech line to report. Tech line informed me there is no repair for this issue and unit will be be replaced SR# 7727344245.
Robert D.
DRYER MAYTAG MGDB765FW0 Unit has torn gasket. Door gasket needs to be replaced. Ordering door assm since some of the gasket clips look worn out. Ordering door assm. ; ordrng 1 W11376676 (DOOR ASSM)
Dennis B.
DRYER WHIRLPOOL WGD5000DW3 Db gas was off on the wall tested unit unit ran to specs
Dennis B.
DISH WASHER WHILPOOL WDT970SAHZ0 Db there was no rinse aid in unit advised customer the need for rinse aid to dry
Robert D.
DISHWASHER KITCHENAID KUDC10IXSS7 Unit cant be removed due to kitchen floor being installed after dishwasher. Cust does not not want to remove floor to provide access and will live with unit as is. Sending unused parts back.
Trevor B.
WASHER MAYTAG MVWB766FW1 TB- Hot water solenoid on unit water valve not closing tightly. Water leaking through solenoid. Advised customer to leave hot water supply shutoff while unit is not in use until unit is repaired. Customer has extended service contract but cal was dispatched as OOW. Advised customer to contact warranty provider to have new dispatch sent over to office before parts will be ordered. Needs replacement water valve (W11165546).; snapped 1 QuickPics
Robert D.
OVEN JENN-AIR JJW2430IL00 Replaced parts. Checked operations and everything test ok. No further error.
Brian H.
MICROWAVE MAYTAG MMV6190FZ1 Replaced parts. Fan not needed. See RD invoice for payment.
Robert D.
MICROWAVE MAYTAG MMV6190FZ1 Replaced parts. No further sound issue. Checked operations and everything test ok. No further issue.
Brian H.
MICROWAVE KITCHENAID KOCE500ESS09 Assisted RD. See invoice assigned to RD for notes.; saved tckt
Brian H.
WASHER MAYTAG MVWX655DW1 "Diagnosed and replaced faulty cam w10721967, actuator w10913953, and wash plate w10902814. I installed these parts today for the customer so unit can be used. In addition to the parts installed today I diagnosed a loose pulley on the motor W11026785 which will need to be ordered and replaced as well. Order motor W11026785; ordrng 1 W11026785 (MOTOR), used 1 W10721967 (CAM), 1 W10902814 (WASHPLATE), and 1 W10913953 (ACTUATOR) from stock"
Brian H.
DISHWASHER JENN-AIR JDTSS246GP0 "Diagnosed faulty sump W11162733, arm W11101428. Order parts; ordrng 1 W11101428 (ARM) and 1 W11162733 (SUMP ASSEMBLY )"
Robert D.
MICROWAVE KITCHENAID KOCE500ESS09 Could not fully remove unit. Need to reschedule with oven cart and 2 men. 2 job count on return. Send parts back with tech on return. ; saved tckt
Robert D.
REFRIGERATOR KITCHENAID KRMF706ESS Replaced parts. Checked operations and everything test ok. Full response from fans and compressor. Advised cust to allow 24 hours for optimal temps.
Robert D.
DISHWASHER KITCHENAID KDTE104ESS1 Replaced parts. Checked operations and everything test ok. Unit is responsive and working as intended. No further issue.
Robert D.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 No ice/slow ice is due to frozen fill tube. Entire tube was frozen over. Need to replace door assm. 2 men on return. Ordering door assm. ; ordrng 1 LW11026425 (FR DOOR)
Robert D.
DISHWASHER KITCHENAID KUDC10IXSS7 Unit needs updated rollers. Both rails are fine. Ordering 4 rollers. ; ordrng 4 (ROLLER)s
Robert D.
WASHER MAYTAG MVWX655DW0 Impeller and gear case shaft are worn out. Need to replace impeller and gearcase. 2 job count on return. Ordering gearcase and impeller. ; ordrng 1 W10902814 (IMPELLER ) and 1 W11035751 (GEARCASE )
Robert D.
DISHWASHER KITCHEN AID KDTE704DSS0 Unit had shorted OWI sensor. Replaced sensor from truck stock. Checked operations and everything test ok. ; used 1 W10705575 (SENSOR) from stock
Frank C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found door switch for freezer harness not fully connected, reconnected checked operation okSr #7727266798, completely not sure that’s the only problem. Made report to technical support that every part related to ice has been replaced ; O-emld tckt"
Frank C.
M/W OTR WHIRLPOOL WMH31017HS3 Found the microwave physically not attached to the ventilation system. It’s not the a warranty issue. Need to call the installers back
Robert D.
WASHER WHIRLPOOL WTW7800XW0 Unit has faulty bearing. Cust declined repair and will replace unit.
Robert D.
DISHWASHER KITCHENAID KDTE104ESS1 "Cycle is timing out early and dispenser is not dispensing rinseaid. Also found error for open float switch. Ordering dispenser, switch and control. ; ordrng 1 W10854225 (CONTROL) and 1 W10861000 (DISPENSER ) and 1 WPW10195039 (FLOAT SWITCH )"
Robert D.
MICROWAVE MAYTAG MMV6190FZ1 Loud noise coming from magnetron. Cant hear cooling fan either. Magnetron is covered under misc part warr. Ordering magnetron and motor. 2 men 2 job count on return. Cust owes $207.25 on return. ; ordrng 1 W10818686 (MAGNETRON ) and 1 W11230994 (FAN MOTOR)
Robert D.
DISHWASHER KITCHENAID KDPE234GPS0 Unit has poor water pressure and codes out for faulty water sensor. Ordering sump and sensor. Wash motor is underperforming and barley had any water in a cup left upright after a few minutes. ; ordrng 1 W11084121 (SENSOR) and 1 W11085683 (SUMP)