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Local Reviews
for Monroe Township, NJ
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Giuseppe - Monroe Township, NJ
Expert technician, courteous and professional
Jaime - Monroe Township, NJ
Just no.
1. - Monroe Township, NJ
Annoyed to be here from the first knock, not helpful.
Excellent service
Dorota - Monroe Township, NJ
Sue
Sue - Monroe Township, NJ
Excellent
Very Thorough, Awesome Service!
Suresh - Monroe Township, NJ
Robbie got here on time, checked all 4 appliances very thoroughly & explained what exactly is going on; he even addressed my concerns with regard issues outside of the appliances in question & made sure to check for any & all safety risks, which he reassured me there werent any. Robbie was so detailed that made me feel safe. Ty, Robbie...i'd always recommend Robbie's services 'coz of how awesome he was at it.
Richard
Richard - Monroe Township, NJ
Great Service from start to finish. Bryan was the technician he was informative and did a great job.
Excellent
Krishnaventi - Monroe Township, NJ
Very nice service
Appliance still not working, problem not solved!
Harold - Monroe Township, NJ
Serviceman pleasant and professional, he replaced a sensor and said that was the cause of the problem. Just turned on the dishwasher for the first time since the service, problem not solved. Nothing has changed, will not cycle properly, hanging up in beginning of wash cycle.
Good service
Deepak Dandu - Monroe Township, NJ
Fantastic service
Ellen - Monroe Township, NJ
I have to say I’ve never had a better service experience. Dan-Marc employs the most knowledgeable and courteous people. From my contact with the office to the repair techs who serviced my clothes dryer. I give them a 10+
Liked calls came in to inform when men would arrive. Worked quickly and efficiently.
Mark - Monroe Township, NJ
Liked calls came in to inform when men would arrive. Worked quickly and efficiently.
Mark - Monroe Township, NJ
Dave
Diane - Monroe Township, NJ
I felt the technician did not display good knowledge of the service required to resolve the complaint.
Great Service
Vinod - Monroe Township, NJ
Humble and good service knowledge
Lawniczuk
Jack - Monroe Township, NJ
Professional service
Still not working
Robert - Monroe Township, NJ
Service person is nice. Dishwasher still not working
Great
Howard - Monroe Township, NJ
On time and efficient
perfect service
Allan - Monroe Township, NJ
Brian came within the designated time and efficiently replaced the worn part.
Great service
Noreen - Monroe Township, NJ
This is only relating to the last visit
Great service
Charles - Monroe Township, NJ
Great
Wade - Monroe Township, NJ
Brian was great! Honest and worked well!
dishwasher part
Raymond - Monroe Township, NJ
Robert was very good/knew what he was doing/polite/clean. . the $ question is more a reflection of Kitchen Aid refusing to pay for the labor as clearly they used inferior parts when producing the unit. , the rate itself was as fair.
Great service
Christine - Monroe Township, NJ
Brian was professional, knowledgeable and kind!
Great service
David - Monroe Township, NJ
Jason T.
OVEN JENN-AIR JJW2430DP03 "Made checks Adjusted door. found no defect in oven door glass, advised customer..."
Trevor B.
MICROWAVE WHIRLPOOL WMH54521JZ0 TB- Installed new magnetron and diode. Tests good.
Trevor B.
DISHWASHER JENN-AIR JDB9800CWS2 TB- No functional issues found at time of service call. Paid service charge $133.23 by cc.
Trevor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "TB- Re-secured door handle. Tests good. Small plastic end trim piece was broken off of handle (see picture). Advised customer that issue is cosmetic, non-functional. Gave customer price for replacement door handle install. Customer declined any charges."
Trevor B.
OVEN WHIRLPOOL WFE320M0JS0 TB- Installed new upper door trim. Tests good.
Trevor B.
DRYER WHIRLPOOL MGDX655DW2 TB- Re-secured PTS switch into housing. Tests good. Paid total $218.53 by cc.
Trevor B.
REFRIG/FREEZER KITCHENAID KRFC300ESS03 TB- Control not reading compartment temperature correctly. Needs replacement control and UI.; ordrng 1 WPW10317076 (CONTROL ) and 1 WPW10746274 (UI)
Jason T.
REFRIGERATOR WHIRLPOOL MFI2269VEM7 "Replaced defective, main board tested ok..."
Trevor B.
DRYER MAYTAG JDB8200AWS3 TB- Installed new sump assy. Tests good.
Trevor B.
MICROWAVE WHIRLPOOL WOC54EC0HS03 TB- Installed new UI assy. Tests good.
Trevor B.
MICROWAVE JENN-AIR JMDFS30HL01 TB- Installed new drawer switches and interlocks. Tests good.
Trevor B.
MICROWAVE KITCHEN AID KOCE500ESS09 TB- Installed new inner microwave door and door hinges. Tests good.
Trevor B.
RANGE JENN AIR n/a "TB- Customer states that last tech out (JX) was working on built in microwave and shut power off to range from circuit breaker box. After flipping breaker for range back on, control became non-responsive. Display control on range is stuck on loading screen and is non-responsive. Dispatch came through without any type of authorization covering repair. Customer states she spoke with Susan R. at office and was told that tech would come out to diagnose without charge. No notes provided by office on call. Unit needs replacement control (WPW10464535). Gave customer full c.o.d estimate and advised customer to contact Jenn-Air for authorization to be sent to office covering repair. Office will need to rectify issue before ordering replacement part. Customer was emailed with pertinent information and note was left with office.; O-emld tckt"
Trevor B.
WASHER WHIRLPOOL WFW8620HC2 TB- Unit d.o.a. No issues with incoming line voltage. Needs replacement control and UI.; ordrng 1 W11327395 (UI) and 1 W11439664 (CONTROL )
Trevor B.
REF BOT JENN AIR n/a TB- Needs replacement ff door gaskets.; ordrng 2 W10830046 (GASKET )s
Trevor B.
WASHER WHIRLPOOL WFW6620HC0 TB- Installed new control and UI. Tests good.
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 TB- Installed new freezer door and nameplate. Tests good.
Trevor B.
WASHER/DRYER MAYTAG LSE7806ACE TB- Installed new lid switch. Tests good. Paid balance $156.67 by cc.
Trevor B.
DISHWASHER JENN-AIR JDB9800CWP2 TB- Installed new third tier rack glides. Tests good.
Trevor B.
COOKTOP WHIRLPOOL JGC3536GS01 TB- Assisted JX. See JX notes.
Trevor B.
WASHER WHIRLPOOL WFW6620HC0 "TB- Washer spin speed is automatically set on no spin. Unit has faulty control. Spin speed should be default on, customer has to manually turn spin speed on every time machine is powered on. Replacement control / UI needed. ; ordrng 1 W11322905 (CONTROL ) and 1 W11324037 (UI)"
Jason T.
DISHWASHER KITCHENAID KDPE234GPS0 "Made checks found defective soap dispenser, Replaced defective soap dispenser, tested ok...; used 1 W10861000 (DISPENSER) from stock"
Trevor B.
REFRIGERATOR KITCHENAID KBFA20ERSS TB- Unit needs replacement water valve. Customer owes $86.42.; ordrng 1 WP67005154 (VALVE )
Trevor B.
OVEN WHIRLPOOL WOD93EC0AS04 TB- Installed new control. Tests good.
Trevor B.
WASHER WHIRLPOOL WFW6620HC2 "TB- On normal / regular cycle, unit has default spin speed set at no spin. Spin speed has to be manually selected. Unit has malfunctioning control. Needs replacement control and UI.; ordrng 1 W11319991 (UI) and 1 W11322905 (CONTROL )"
Trevor B.
DISHWASHER WHIRLPOOL WDF760SADM0 TB- Wash motor is non-functional. Needs replacement sumo assy.; ordrng 1 WPW10671942 (SUMP ASSY )
Eric P.
WASHER WHIRLPOOL WTW8500BW0 "Ep-installed new hub, tested unit. Machine functions as designed"
Jason T.
REFRIGERATOR WHIRLPOOL WRT318FZDB06 "Made checks added washers freezer door assembly, tested ok...; used 4 487576 (WASHER) from stock"
Jason T.
COOKTOP JENN-AIR JGD3536BS00 "Made checks found defective valve & switches & electrode, order parts..; ordrng 1 74007734 (SURFACE BURNER BASE) and 1 74007735 (SURFACE BURNER BASE) and 1 74007736 (SURFACE BURNER BASE ) and 1 W10467732 (MANIFOLD ASSEMBLY ) and 1 WPW10239017 (SWITCH ASSEMBLY )"
Trevor B.
DRYER WHIRLPOOL WGD5000DW3 "TB- Heat discoloration on rear vent normal. Advised customer issue is normal / cosmetic, non functional. Dryer working as designed."
Trevor B.
VENT HOOD JENN AIR JXU9136HP0 TB- Re-secured switch mounting nut for otr lights. Tests good.
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRB322DMBM01 TB- Frost in freezer due to customer not closing freezer door tightly. Advised customer how to correct. No functional issues found.
Trevor B.
RANGE WHIRLPOOL WFG515S0JS0 TB- No functional issues found.
Trevor B.
OVEN WHIRLPOOL WFE320M0JS0 TB- Needs upper door trim.; ordrng 1 WPW10310922 (TRIM)
Trevor B.
MICROWAVE JENN-AIR JMC243IL02 TB- Assisted JX / EY.
Trevor B.
MICROWAVE WHIRLPOOL WOC95EC0AS04 TB- Installed new oven door latch assembly. Tests good.
Trevor B.
REFRIGERATOR KITCHENAID KRFF507HPS01 "TB- Installed new IM, icebox fan, ice door, and fill tube heater. Tests good."
Trevor B.
LAUNDRY WHIRLPOOL WED6600VW0 TB- Installed new door catch. Tests good. Paid balance $220.30 by cc.
Trevor B.
N/A N/A ET8WTKXKB08 "TB- Since previous visit, unit has incurred two additional problems. Compressor not staying on, voltage to compressor is fine but compressor runs and then shortly after cuts off. Also knob stub on thermostat is not turning correctly. Additional parts needed: compressor and thermostat assy.; ordrng 1 W10823815 (COMPRESSOR ) and 1 WP2204605 (THERMOSTAT )"
Trevor B.
WASHER MAYTAG MGDB765FC0 TB- Installed new idler. Tests good.
Trevor B.
DISHWASHER JENN-AIR JDB9800CWP2 TB- Installed new control and drying fan. Tests good.
Trevor B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 TB- Installed new ff evaporator fan and harness assy. Tests good. Paid total $227.06 by cc.; used 1 W11033168 (HARNESS WIRE) from stock
Trevor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 TB-Installed new ff damper and thermistor harness. Tests good.
Trevor B.
DISPOSER WHIRLPOOL GC1000PE4 TB- Installed new garbage disposal. Tests good.