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Local Reviews
for Montville, NJ

Dan Marc Appliance Rated 4.8 out of 5 stars based on 16 customer reviews

Map of Montville, NJ

Great service




Review of Dan Marc Appliance


Map of Montville, NJ

GREAT SERVICE




Review of Dan Marc Appliance

30 minute advance warning of arrival, proper ID at the door, polite service technician. Great service.


Map of Montville, NJ

Excellent!!




Review of Dan Marc Appliance

Called, got appt, part ordered, ret’d, dryer works great!!


Map of Montville, NJ

Great service




Review of Dan Marc Appliance

Great service, he was very nice and was able to fix the problem


Map of Montville, NJ

Knowledgeable, on-time




Review of Dan Marc Appliance

Elmer was quick to diagnose the issue after my dryer had been "fixed" by a PC Richard technician. I knew there was still a problem, so I asked for PC Richard 3rd party vendor to be sent. He ordered a replacement part and my dryer is once again quiet.


Map of Montville, NJ

Great service




Review of Dan Marc Appliance

Great service, arrived on time and answered all my questions!


Map of Montville, NJ

Jim




Review of Dan Marc Appliance

Great service very professional


Map of Montville, NJ

Pricey




Review of Dan Marc Appliance

The service fee of $122.00 was never mentioned to me until after the service was complete. The service person spent all of 20 minutes diagnosing my dishwasher issue (which wasn't an actual issue). Mind you, no actual labor was performed. I also had no idea who was coming to my home until I received the call stating that he was 20 minutes from my location. Also, please inform the service company that he or she should identify themselves when entering someone's home as I had to specifically request this information. I will not be using this service again.


Response from Dan Marc Appliance:

You placed a request for for through the mfg. We are the service provider for WP. Their call center agents are trained to let the consumer know the company that is coming to your home, the cost for that service and the date we will be coming there. Our company then contacts you via the number provided by them, the afternoon prior to the appointment, to give you the time wi dow our tech is expected to arrive. We then contact you when we are approximately 30.minutes from arrival, as a courtesy. We will ask Whirlpool to pull the recordings, so as to know if they've done what's expected, by informing the consumer who, when and what the costs are, so, in the event their rep did not follow through, they can use it as a training example, for their staff. We're sorry you feel as though you were not given this information, but we pay for that service through them, and do give the follow up reminder call, announcing our company and intentions, so I'm not sure if that information was related to you, from whomever received that call from the number provided


Map of Montville, NJ

SERVICE REVIEW




Review of Dan Marc Appliance

Tech arrived on time. He was knowledgeable, friendly and service oriented.He explained everything in detail. He diagnosed and corrected the problem .


Map of Montville, NJ

Great service




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance


Did the job!




Review of Dan Marc Appliance


The technician that came to the house was very courteous and personable. I would highly recommend him and your service.




Review of Dan Marc Appliance


warranty service




Review of Dan Marc Appliance


Jenn Aire Repair




Review of Dan Marc Appliance

Great tech


Fabulous service!!!!!




Review of Dan Marc Appliance


Ken K.

Ken K.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed shim on left side RC door to level doors, also replaced right side RC door gasket due to being ripped ; used 1 WPM0274057 (), and 1 W10830162 (Door gasket) from stock"

Near Twins Ct, Montville, NJ 07082
Ken K.

Ken K.

REFRIG/FREEZER JENN-AIR JCB2059GES Not making ice.... checked unit defective ice maker replaced same tested ok; used 1 D7824706Q (icemaker assy) from stock

Near Demoray Ct, Montville, NJ 07058
Gerry Q.

Gerry Q.

RANGE KITCHENAID KDRS467VSS00 Tech check unit fan cooling motor tested ok

Near Kirkbride Terrace, Montville, NJ 07082
Ken K.

Ken K.

REF BOT/MT 24CF WHIRLPOOL WRF555SDFZ05 Replaced right side RC door gasket and mullion due to it not closing correctly. Also replaced ice dispenser door gasket due to gap causing items to freeze

Near Windsor Dr, Montville, NJ 07058
Gerry Q.

Gerry Q.

RANGE WHIRLPOOL n/a Unit reseted tech tested all burners tested ok

Near Oak Ln, Montville, NJ 07045
Roberto C.

Roberto C.

WASHER WHIRLPOOL WTW7300DW0 Needs washplate paid in full ; ordrng 1 W10752283 (washplate)

Near Hook Mountain Rd, Montville, NJ 07045
Ken K.

Ken K.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Heavy frost build up in the FC, checked unit found door not closing correctly due to defective in the FC door liner is sucked in (see pictures) ordered door and gasket; ordrng 1 W10571967 (DOOR GASKET) and 1 W11435329 (FC DOOR)"

Near Dogwood Cir, Montville, NJ 07058
Elmer A.

Elmer A.

DRYER WHIRLPOOL WGD4800XQ0 Installed timer & relay checked operation ok.

Near Nathan Dr, Montville, NJ 07082
Gerry Q.

Gerry Q.

DISHWASHER WHIRLPOOL WDT720PADM2 Pump cleaned unit tested ok

Near Pine Brook Rd, Montville, NJ 07045
Elmer A.

Elmer A.

DRYER WHIRLPOOL WGD4800XQ0 Damaged relay & timer; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185981 (timer)

Near Nathan Dr, Montville, NJ 07082
Efrain R.

Efrain R.

DRYER - GAS WHIRLPOOL WGD95HEDWO Touch panel eractic needs iml ; ordrng 1 W10838287 (IML WHITE)

Near Highview Ct, Montville, NJ 07045
Gerry Q.

Gerry Q.

MICROWAVE WHIRLPOOL KCMS1555SSS2 Magnetron replaced unit tested ok ; used 1 W10818686 (MAGNETRON) from stock

Near Abbott Rd, Montville, NJ 07082
Gerry Q.

Gerry Q.

DISHWASHER MAYTAG MDB8959SBS2 Unable to duplicate customers complaint unit tested ok customer will contact an electriccian to check electric source

Near Springbrook Rd W, Montville, NJ 07045
Gerry Q.

Gerry Q.

DISHWASHER WHIRLPOOL WDT750SAHZ Upper rack adjuster replaced unit tested ok; used 1 W10712395 (ADJUSTER) from stock

Near Pine Brook Rd, Montville, NJ 07045
Ken K.

Ken K.

REFRIG/FREEZER WHIRLPOOL WRF954CIHM00 "On the return the customer stated that the unit stopped cooling, customer had turned the breaker off, replaced main control and compressor board everything come on and is running now"

Near Rockledge Rd, Montville, NJ 07045
Ken K.

Ken K.

REFRIG/FREEZER KITCHEN AID KRFC302ESS Replaced RC door gasket on right side and tighten FC door handle ; used 1 W10830046 (GASKET) from stock

Near Willard Ln, Montville, NJ 07082
Ken K.

Ken K.

REFRIG/FREEZER WHIRLPOOL KSSO48QMB01 Replaced RC door

Near Kristin Ct, Montville, NJ 07082
Gerry Q.

Gerry Q.

DISHWASHER JENN-AIR JDTSS244GP0 "Rails and adjuster replaced unit tested ok; used 1 W11259785 (TRACK), and 1 W11259786 (RAILS) from stock"

Near Changebridge Rd, Montville, NJ 07045
Elmer A.

Elmer A.

WASHER WHIRLPOOL WFW72HEDW0 Installed panel checked operation ok.

Near Virginia Rd, Montville, NJ 07045
Elmer A.

Elmer A.

WASHER MAYTAG MVWB750YW0 Damaged outer tub overhaul customer does not want to repair at this time.

Near Avalon Dr, Montville, NJ 07045
Ken K.

Ken K.

REFRIGERATOR JENN-AIR JSC24C8EAM01 "Replaced compressor and evaporator due to leak in same, pressure tested with nitrogen, refilled unit tested ok; used 1 876764 (VALVE) from stock"

Near Ridge Dr, Montville, NJ 07045
Efrain R.

Efrain R.

DISHWASHER KITCHENAID KDTE104ESS4 Needs motor sump assy / pull unit getting 120v to motor.cust will call k/a labor 90.00 200.38 pd s/c pt # motor sump assy. W11085683

Near Doremus Dr, Montville, NJ 07082
Ken K.

Ken K.

REFRIGERATOR JENN-AIR JSC24C8EAM01 "**3 count call ** sealed system job.... Not cooling, checked unit it’s low on Freon, ordered compressor and evaporator ; ordrng 1 W10309988 (COMPRESSOR ) and 1 WPW10239732 (EVAPORATOR ) and 1 WPW10643261 (EVAPORATOR )"

Near Ridge Dr, Montville, NJ 07045
Gerry Q.

Gerry Q.

DISHWASHER KITCHENAID KDTM354DSS5 Soap dispenser replaced unit tested ok; used 1 W10861000 (DISPENSER) from stock

Near Louis Dr, Montville, NJ 07045
Elmer A.

Elmer A.

DRYER WHIRLPOOL WGD7300DW3 Installed drum checked operation ok.

Near Nelson Ln, Montville, NJ 07045
Efrain R.

Efrain R.

RANGE KITCHENAID KDRS467VSS04 Assist stan with range ok

Near Brittany Rd, Montville, NJ 07045
Stan F.

Stan F.

RANGE KITCHENAID KDRS467VSS04 Installed door latch tested ok.

Near Brittany Rd, Montville, NJ 07045
Gerry Q.

Gerry Q.

DISHWASHER KITCHEN AID KDTE334GPS Cup shelf replaced tested ok

Near Rochon Ct, Montville, NJ 07045
Efrain R.

Efrain R.

RANGE KITCHENAID KDRS467VSS04 New hinge was replace already a yr ago replace when unit us heated up lites comes on ordering latch and receivers ; ordrng 1 W11029221 (LATCH) and 1 WP4455605 (LH RECEIVER ) and 1 WP4455606 (RH RECEIVER)

Near Brittany Rd, Montville, NJ 07045
Arden D.

Arden D.

REFRIG/FREEZER WHIRLPOOL KRFC300ESS03 "AD Checked unit, found supply water vale not open completely. Opened valve, unit tested ok."

Near Heritage Ct, Montville, NJ 07082
Efrain R.

Efrain R.

DISHWASHER KITCHENAID KDFE104DSS2 Hard water reading 250 ppm/ sump assy ok / arm rotating / right side adjuster with weight falls down replaced both adjusters/ checked ok/ water temp too low advise rising 1 not h ; used 2 WPW10546503 (ADJUSTER) from stock

Near Waterford Dr, Montville, NJ 07045
Stan F.

Stan F.

OVEN KITCHENAID KODE300ESS02 Installed upper cooling fan tested ok.

Near Marian Ln, Montville, NJ 07082
Elmer A.

Elmer A.

DRYER WHIRLPOOL WGD7300DW3 Damaged drum.; ordrng 1 W10899578 (drum)

Near Nelson Ln, Montville, NJ 07045
Stan F.

Stan F.

RANGE - ELECTRIC WHIRLPOOL WFE745HOFS1 Installed control board tested ok.

Near Jacksonville Rd, Montville, NJ 07082
Stan F.

Stan F.

RANGE - ELECTRIC WHIRLPOOL WFE745HOFS1 Found when temp reach 350 degrees bake goes off but broil element staying on has a bad control board relay sticking.; ordrng 1 W11308431 (cntrl-elec)

Near Jacksonville Rd, Montville, NJ 07082
Stan F.

Stan F.

WALL OVEN JENN AIR JGRP548WP01 Installed left side bake igniter tested ok.

Near Daro Ct, Montville, NJ 07045
Stan F.

Stan F.

RANGE JENN-AIR JGRP548WP01 Found left side of oven igniter bad crack In it ; ordrng 1 W11113650 (igntr-oven)

Near Daro Ct, Montville, NJ 07045
Gerry Q.

Gerry Q.

DISHWASHER WHIRLPOOL KDPE334GPS Lower spray arm is not rotating And soap dispenser needed; ordrng 1 W10861000 (detergent dispenser) and 1 W11101428 (arm-spray)

Near Deer Hill Dr, Montville, NJ 07045
Sam C.

Sam C.

REFRIGERATOR JENN-AIR JF42NXFXDW05 "Troubleshoot unit check temperature failed on thermistor,installed new thermistor cycle check; used 1 WP2188820 () from stock"

Near Daro Ct, Montville, NJ 07045
Elmer A.

Elmer A.

DRYER MAYTAG MGD8630HW0 Installed thermistor checked operation ok.

Near Underwood Rd, Montville, NJ 07045
Efrain R.

Efrain R.

REFRIGERATOR WHIRLPOOL n/a Foundfrost build up at upper right hand section needs seal system compressor and evaporator.price of repair will be 95.00 freon 725.00for repair pd s/c

Near Twins Ct, Montville, NJ 07082
Elmer A.

Elmer A.

WASHER MAYTAG MHW5630HW0 Installed latch checked operation ok.

Near Abbott Rd, Montville, NJ 07082
Elmer A.

Elmer A.

WASHER WHIRLPOOL WTW5000DW2 Installed motor & control checked operation ok.

Near Prospect St, Montville, NJ 07045
Elmer A.

Elmer A.

WASHER WHIRLPOOL WTW5000DW2 Damaged motor & control.; schdld next appmnt for 1/8 WED !

Near Prospect St, Montville, NJ 07045