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Local Reviews
for Mount Vernon, NY
Powered by Fluid LOCALGreat service
Catherine - Mount Vernon, NY
Very polite and efficient!
Service
Jasmine - Mount Vernon, NY
Technician was courteous!
Meh
Sylvia - Mount Vernon, NY
Technician did an OK job repairing my washer. He did not however put my dryer back in its original position. And he left it unplugged. When he moved it out of position he moved it to a location on the floor that was uneven so now the dryer vibrates whenever I use it. So he fixed one problem and created a new problem. Not good.
Above and beyond!
Christopher - Mount Vernon, NY
My original manufacturer warranty expired by 7 days and the Dan Marc rep advised me to reach out to the manufacturer. I was pleased to find out the manufacturer would cover my repair which saved me $460.
The service was great
Alicia - Mount Vernon, NY
Friendly conversation
Very pleased
Janis - Mount Vernon, NY
I was very impressed with the young man who came to service my refrigerator. He was polite, professional, knowledgeable and personal. He greeted me and shook my hand. He explained how my particular refrigerator worked. He answered all of my questions. All repairmen should be like him.
Great service
Keneisha - Mount Vernon, NY
Good
Liloutie - Mount Vernon, NY
Lewis G.
REFRIGERATOR WHIRLPOOL KRBR109ESS01 Unit kept powering off by itself spoiling food and customer had unplugged several times before got it working again no frosting in the evaporator please review parts for repair; ordrng 1 WPW10503278 (refer elect cont brd)
Lewis G.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Replaced control on refrigerator fan turned on immediately checked by the back evaporator water was dripping into the shelves in the refrigerator compartment but evaporator was completely clean unit is repaired
Lewis G.
WASHER MAYTAG MVWC416FW1 "Contract call,..... top part of agitator broke off please review parts for repair....; ordrng 1 W10836692 (agitator)"
Lewis G.
REFRIGERATOR WHIRLPOOL WRS321SDHW05 Customer was stating not much ice and counted how many time ice cubes dump in the bucket every 2 1/2 hours which is normal Ice bucket was completely full no defect found with unit.....
Marc M.
RANGE WHIRLPOOL KFGD500ESS Part installed and tested ok unit ops well.
Lewis G.
WASHER WHIRLPOOL WTW4955HW1 "Customer was using pods for soap and also putting the clothing in first before the soap causing white marks all over clothing ran diagnostics had off balance error... cleared error codes,... did calibration on unit no defect found with unit"
Lewis G.
MICROWAVE WHIRLPOOL WML75011HZ6 Microwave is working properly however display is not working at all please review parts for repair; ordrng 1 W11244090 (cntrl-elec) and 1 W11286014 (CONTROL -ELEC)
Lewis G.
ICEMAKER WHIRLPOOL WRS588FIHZ00 Icemaker is working just fine its distributing a lot of ice cubes but not dispensing please review parts for repair; ordrng 1 W11202789 (motor) and 1 W11347840 (ICE BUCKET)
Lewis G.
WASHER WHIRLPOOL WTW5005KW0 Ui board needed to be reset drain pump was running for about 10 minutes until reset no defects found with unit
Lewis G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Took out water filter assembly and water was dispensing just fine customer has not change the water filter and needs to be replaced
Marc M.
RANGE WHIRLPOOL KFGD500ESS Unit tested and checked igniter needed to complete repair.; ordrng 1 WP7432P143-60 (IGNITER)
Marc M.
RANGE MAYTAG MGR6600FZ1 Part installed unit tested and checked ok.
Darren S.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Install parts
Darren S.
REFRIG/FREEZER WHIRLPOOL WRT519SZDB05 Install parts
Darren S.
WASHER WHIRLPOOL WTW8040DW4 Error codes F0e3 .. ran diagnostics .. calibrate unit .. customer instruct on load issues .. machine ok
Darren S.
DRYER WHIRLPOOL WGD5600VQ0 Found gas coils open ; used 1 279834 (GAS COILS) from stock
Wayne L.
RANGE WHIRLPOOL WFE320M0ES Check unit wire was broken fro terminal block repair issues unit now working fine
Darren S.
REF BOT/MT 20CF KITCHEN-AID n/a Secure all handles ..
Darren S.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Install parts ...
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 "Items in crisper drawers are freezing. Fresh food running at 33 degrees and set to 40. Found damper staying open. Thermistors passed test,; ordrng 1 W11164593 (DAMPER) and 1 W11239666 (USER)"
Jerel L.
WASHER WHIRLPOOL WTW4955HW1 "No Y hose installed, not allowing water into cold water valve. Unit runs on cold water rinse. Will not advance if no water is registered through cold water valve. Installed Y hose. Ran cycle. Unit check ok"
Jerel L.
WASHER WHIRLPOOL WFW72HEDW0 Installed new bellow and user interface. No leaks found. Unit checks ok
Jerel L.
RANGE - GAS WHIRLPOOL AGR5330BAW3 Installed new gasket. Unit check ok
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRT111SFDW Found indent in lower left hand of door. Cosmetic issues. Will order door.; ordrng 1 LW10370909 (DOOR)
Jerel L.
OVEN WHIRLPOOL WOS31ES7JS00 Unit not advancing into broil or bake. Called techline. No faults found. Need second man to make unit accessible for proper diagnosis.; ordrng 1 W10546517 (BAKE) and 1 W10859300 (BOARD) and 1 WPW10260252 (BROIL)
Jerel L.
RANGE - GAS WHIRLPOOL AGR5330BAW3 "Cus states back right burner not burning correct. I advised it is a smaller orifice and going to create a smaller flame. Also found door gasket ripped. Cus states bake does not work properly. Explained to cus gasket can be replaced, shes upset and wants a replacement stove.; ordrng 1 WPW10535778 (GASKET)"
Wayne L.
DRYER MAYTAG MGD5630HW0 Check unit installed parts that was order unit working fine
Jerel L.
RANGE WHIRLPOOL WFG525S0HZ1 Found gas line in the off position. Turned on. All burners work. Bake & broil operational. Unit check ok
Wayne L.
WASHER WHIRLPOOL WTW4955HW1 Check unit customer attached a rubber hose unto drain hose rubber hose that was attached is bent and won’t allowed water to drain instruct customer to get a plumber to change rubber hose that is attached to drain hose unit working fine
Wayne L.
DRYER MAYTAG MGD5630HW0 Check unit control board and sensor is faulty ; ordrng 1 W10906551 (HOUSING OUT) and 1 W11350257 (CONTROL BOARD )
Jerel L.
OVEN WHIRLPOOL WFG320M0BW "Regulator valve switch wasnt engaged. Engaged. Ran unit. No gas smell. My gas leak detector reads no gas. Cus was running unit, was not igniting so that was the gas smell. Unit check ok"
Jerel L.
REFRIGERATOR MAYTAG MRT118FFFH "Unit being stored in garage. Explained to cus, unit has to be stored in insulated area."
Marc M.
COOKTOP WHIRLPOOL WFE320M0EB2 Unit tested and checked no issue detected at the time of app. Cx instructed. All burners working well no issues.
Wayne L.
WALL OVEN WHIRLPOOL AER6303MFB1 Check unit control is faulty and infinite switch and element is broken customer would like a morning appointment for next visit afternoon and evening appointment is a no go for customer only morning appointment is ok ; ordrng 1 WP3148953 (SWITCH ) and 1 WP8273993 (ELEMENT)
Wayne L.
MICROWAVE UNKNOWN UMV1160CW6 Complete helper call with MM unit working fine
Wayne L.
DRYER MAYTAG MGD5100DW1 Customer said unit is working fine
Marc M.
MICROWAVE UNKNOWN UMV1160CW6 Parts installed and unit tested ok .
Wayne L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Check unit control board is faulty and diffuser is stuck open ; ordrng 1 W11174836 (CONTROL BOARD ) and 1 W11317276 (DIFFUSER )
Marc M.
MICROWAVE UNKNOWN UMV1160CW6 "Unit tested and checked mag, cap and diode needed to complete repair two man job send two men unit over the range.; ordrng 1 W10754299 (MAG) and 1 W10850446 (CAP) and 1 W10850446 (DIODE)"
Wayne L.
ICEMAKER WHIRLPOOL WRSA71CIHZ Check unit ice bucket was frozen and dispenser motor was also frozen repaired issues unit now working fine
Wayne L.
REFRIGERATOR WHIRLPOOL WH43S1E Unit model and serial number is not good unit missing model and serial numbers customer said they will contact whirlpool for more information
Wayne L.
RANGE KITCHENAID KGRC608LSS0 Check unit installed part that was order unit working fine
Wayne L.
RANGE KITCHENAID KGRC608LSS0 Check unit harness wire is faulty ; ordrng 1 WP9755451 (HARNESS WIRE )
Wayne L.
MICROWAVE WHIRLPOOL AMV2307PFS2 Check unit didn’t verify any issues unit working fine