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Local Reviews
for Neptune Township, NJ
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Janet - Neptune Township, NJ
The service we received was excellent. We were pleased with the ease of scheduling the appointment and so happy for the prompt accommodation when the time of the appointment needed a slight adjustment. Chris was friendly, knowledgeable, and completed the repair with ease. Thank you!
Great and prompt service
Constance - Neptune Township, NJ
great service
Diane - Neptune Township, NJ
Very professional service. Prompt, Cordial, Knowledgeable, Answered all questions and explained issues thoroughly. Put my appliances back just as they were prior to visit. A+++ service
Great Service
Diane - Neptune Township, NJ
Very professional service. Prompt, Cordial, Knowledgeable, Answered all questions and explained issues thoroughly. Put my appliances back just as they were prior to visit. A+++ service
Chris H.
DISHWASHER JENN-AIR JDB9000CWP2 "CH - unit has stored f7e1 and f1e1 faults. Ran unit - no function from wash motor, control relays are audibly clicking repeatedly. Also, both rh and lh front wheel assemblies are broken. Unit needs new sump {WPW10605057}, control {W10854215}, wheel x2 {WPW10195417}($52.42 ea). Per service bench, sump and control are covered under extended parts warranty. Gave customer estimate for repair, service fee $114.95, labor $90, parts $104.84, tax $20.52, total $330.31. Customer paid half of total $165.31 by check# 1647. Customer owes $165 even on return; ordrng 1 W10854215 (CONTROL) and 2 WPW10195417 (WHEEL)s and 1 WPW10605057 (SUMP)"
Chris H.
REFRIGERATOR KITCHENAID KBFS20EVMS9 CH - reinstalled filter and ran water through dispenser to purge air from lines. Adjusted dispenser outlet in fascia. Tests good. No other functional issues found at this time
Eric P.
WALL OVEN JENNAIR JJW3430DP01 "Ep-callback-unit has ghost light issue, confirmed software version of 13.0.0-under the recommended version. Originally replaced 3/25/19 for stuck key. Ordering (1) W11087468 console, if possible order from Peoria ; ordrng 1 W11087468 (CONSOLE)"
Chris H.
WASHER WHIRLPOOL MVWB835DW2 "CH - unit is a residential model being used in a hotel for bedding and towels - warranty is void. Unit has multiple issues - found stored error codes f0e3 overload, f2e1 ui stuck button, f8e1 long fill. No function from cold water valve in manual diagnostics - attempted to remove water line to inspect inlet of valve and found water shut off valve at wall unable to fully close. While in diagnostics, found several keys intermittently unresponsive. Unit needs new inlet valve {W11165546} ($79.88), console {W11112656} ($346.35). Gave customer estimate for repair: service fee $114.95, labor $90, parts $426.23, tax $41.82, total $673.00. Customer paid service fee plus tax, $122.57 total by credit card, ref# 1637701338"
Eric P.
RANGE JENN-AIR JGRP436WP01 "Ep-customer states unit shuts down while in use, after about an hour . No error codes found, tested all components individually. Replacing control and sealing venting with foil tape. Ordering (1) W10888661 cntrl-elec; ordrng 1 W10888661 (CNTRL-ELEC)"
Chris H.
DRYER WHIRLPOOL WGD6620HW0 CH - unit is short cycling. Advised customer to have vent line professionally cleaned to resolve. No other functional issues found at this time
Chris H.
REFRIGERATOR WHIRLPOOL JFC2089HES "CH - installed new filter plate - tests good. Customer paid balance of $105.11 by credit card, ref# 1590047875"
Eric P.
OVEN WHIRLPOOL GW397LXUS06 "Ep-customer states unit will heat up initially, thens fails to maintain set temperatures. Also that the control was blinking “bake” and not heating, canceled and restarted cycle .Previous tech replaced the ignitor (roughly 2-3wks ago). Started bake @350°-reached temp, had re-ignition twice. Temps are lower than set point. Ordering (1) 12001655 sensor; ordrng 1 12001655 (SENSOR)"
Chris H.
DRYER WHIRLPOOL WET4024HW0 "CH - installed parts, tested unit - unit is filling normally, getting hot water as designed. No leaks found. No other functional issues found at this time"
Vincent D.
OVEN WHIRLPOOL GW397LXUS06 Vd unit needed ignighter (12400035) installed part tested unit ran to specs ; used 1 12400035 (igniter) from stock
Chris H.
DRYER WHIRLPOOL WET4024HW0 "CH - installed new control . Found replacement harness identical to installed harness - tech sheet diagram is incorrect. Tested unit and got same result as before. Called techline, sr# 7724620541 - per techline, replacing water valve {W10906602}; ordrng 1 W10906602 (VALVE)"
Eric P.
REFRIGERATOR KITCHENAID KRBL109ESS00 Ep- Installed new freezer door that was shipped directly to customer. Removed and re-Installed badge
Chris H.
DISHWASHER MAYTAG MDB8949SBW1 "CH - ran unit and found large amount of suds. Detergent residue and sudsing buildup in sump and drain causing oversudsing leakage during use. Advised customer to use vegetable oil trick to clear detergent residue and then run a clean cycle using affresh to resolve. No other functional issues found at this time. Customer paid service fee plus tax, $122.57 by check# 8734"
Chris H.
DISHWASHER KITCHENAID KDTE204ESS1 CH - unit has crack in water inlet valve - needs replacement {W10872255}; ordrng 1 W10872255 (VALVE)
Chris H.
WASHER WHIRLPOOL WFC7500VW2 "CH - found unit with wire clamp removed from front of bellow. Reinstalled clamp, ran unit through diagnostic cycle - tests good, bellow is sitting normally and securely. No other functional issues found at this time"
Chris H.
LAUNDRY WHIRLPOOL WFW5090GW CH - installed timer - tests good. Control was sent without full ui control assembly - part was not needed. No other functional issues found at this time
Chris H.
REFRIGERATOR WHIRLPOOL EB9SHKXVQ07 "CH - found im fill tube blocked by ice - manually de-iced and reinstalled im. Tests good, no other functional issues found at this time. Customer paid service fee $114.95, labor $75, tax $12.58, $202.53 total by check# 1808"
Eric P.
LAUNDRY WHIRLPOOL WFW5090GW "Ep-installed new timer, functions as designed. Advised on correcting valve issue"
Brian H.
LAUNDRY WHIRLPOOL WFW5090GW "Unable to fully diagnose at this time because unit is stacked in a closet (VERY tight), need 2nd man and extra time to remove dryer.Called tech line to discuss. Was advised to order timer and control and return with second man. SR# 7724279400Order Parts:Timer CCU W10840661Control W10863519; ordrng 1 W10840661 (TIMER) and 1 W10863519 (CONTROL )"
Chris H.
KITCHEN KITCHENAID KDTM354DSS5 CH - installed new upper rack tracks - tests good
Chris H.
OVEN WHIRLPOOL KSGB900ESS2 CH - installed new inner oven door glass - tests good
Chris H.
KITCHEN KITCHENAID KDTM354DSS5 "CH - unit has broken upper rack tracks. S-code S22916 cover parts and labor. Unit needs new track {W11259785}, track {W11259786}. Customer paid trip fee $114.95 plus tax, $122.56 by cc, ref# 1405506298; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK)"
Chris H.
OVEN WHIRLPOOL KSGB900ESS2 "CH - customer provided receipt w/ dop of 2/1/18 - unit is iw. Unit has shattered inner door glass - needs replacement glass {W10902194}, extra time on return; ordrng 1 W10902194 (DOOR GLASS)"