Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for New Rochelle, NY
Powered by Fluid LOCALLarry
Larry - New Rochelle, NY
Our service person was very accommodating and friendly
Great Service
Teri - New Rochelle, NY
Great, knowledgeable service on our Kitchen Aid products
Service great BUT problem still unresolved Men were on time and polite. Came several times but water dispenser on my NEW whirlpool refrigerator stil
Paula - New Rochelle, NY
Service department was polite and timely. Whirlpool sent them 4 times and they changed 2 parts. Water dispenser still dripping.
Great Service!
Marlyn - New Rochelle, NY
Excellent Service
Matthew - New Rochelle, NY
The gentleman who came to service my dryer was very helpful and professional.
Great choice of repair service
Herbert - New Rochelle, NY
Great job, quickly done,
5 stars
Virginia - New Rochelle, NY
very helpful knowledgeable and courteous technician
Great service visit
Josephine - New Rochelle, NY
Greg
Gregory - New Rochelle, NY
Very satisfied with service
Really nice technician
Debbie - New Rochelle, NY
So my technician was really a nice guy, a true professional and upstanding guy. My issue is with the cost of the visit. My oven light wasn't turning on even after purchasing a new bulb. The technician came and basically found out that I had not tightened the bulb in properly. So it was basically an error on my part-- I hadn't screwed the bulb in properly. He was really nice about it. But then the visit still cost me almost $130 ? If seemed rather unfair. He apologised about having to charge me but this is the procedure so I understand just don't think it's fair.
Dispatch bad/repairman excellent
Dan - New Rochelle, NY
Repairman excellent but dispatch sevice was terrible. They told me in writing by email my window was 8-4. I called at 3:50 and they said no, my window was 3-6. Service person arrived at 7:00 PM. That meant I was pinned in my house waiting for eleven hours! Waste of an entire day! Darin was excellent though, polite and capable— diagnosed our problem (shard of glass caught in dishwasher pump) and fixed it and provided advice re use and maintenance of machine.
Great
Steven - New Rochelle, NY
Marc M.
MICROWAVE KITCHENAID KOCE500ESS08 Unit tested and checked 2 man job in wall oven 2 count.; ordrng 1 W11214480 (ARM ) and 1 W11356969 (LATCH ASS) and 1 WPW10128850 (LATCH)
Jerel L.
REFRIGERATOR WHIRLPOOL WRB329DMBW00 Installed new icemaker. Cycled unit. Brought in water. Adjusted door to make contact with door switch. Unit check ok
Wayne L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Check unit, call tech line SR# 7726849409customer is not happy with refrigerator because customer said water filter keep running out before 3 months customer said she purchase alot of water filter and water filter only last for 1 week customer said she would like whirlpool to do something about the issues customer also said i am the second technician that comes to her house and she do not want no more technician to come back to her house because she is not happy with the unit and water filter issues"
Wayne L.
WASHER WHIRLPOOL WFW75HEFW0 Check unit installed part that was order unit working fine
Marc M.
DISHWASHER WHIRLPOOL WDT720PADM2 Part installed unit tested and checked ok.
Jerel L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Filter is clogged. Removed filter and pressure increases. Unit check ok
Wayne L.
RANGE WHIRLPOOL WFG720H0AS0 "Check unit,unit need sparks module and door hinges customer said she will contact whirlpool about a warranty"
Marc M.
DISHWASHER WHIRLPOOL WDT720PADM2 Unit tested and checked motor not washing ordering motor and reschdule.; ordrng 1 WDT720PADM2 (WASH MOTOR)
Wayne L.
WASHER WHIRLPOOL WFW8300SW05 "Check unit didn’t verify any issues with unit,unit working fine"
Jerel L.
DISHWASHER MAYTAG MDB7749AWM2 Upon arrival cus states unit is working. Verified.
Wayne L.
REFRIG/FREEZER KITCHEN AID KRFC604FSS02 Check unit installed parts that was order unit working fine
Jerel L.
DRYER WHIRLPOOL MDG5500AWW Installed new motor. No smell. No noise. All functions test ok
Jerel L.
REF S/S 20 CF KITCHENAID KRSC500ESS01 Instruct cust of water pressure and dispenser concerns. Installed filter and purged line. Unit check ok
Jerel L.
DISHWASHER MAYTAG MDB7749AWM2 "Found blown fuse, installed fuse. Unit check ok. Cusnhas 90 day labor warranty with us. Honored and charged service visit; used 1 W10258275 (fuse) from stock"
Wayne L.
REFRIGERATOR WHIRLPOOL WRB329DMBW00 Check unit installed parts that was order unit working fine
Jerel L.
DRYER WHIRLPOOL MDG5500AWW Installed new rollers and pulley. No noise found Unit check ok
Jerel L.
DRYER WHIRLPOOL MDG5500AWW Installed new rollers and pulley. No noise found Unit check ok
Marc M.
OVEN WHIRLPOOL WEG515S0FW2 Sr # 7726562646 Unit tested and checked ok working to manufactures specs cx unhappy with broiling unit opps fine element working and turning red cx says she was mislead when purchasing unit did not know broil was ran electrically .
Wayne L.
WASHER WHIRLPOOL WTW5000DW2 Unit was repaired by PC Richard on 12/12/19
Marc M.
DISHWASHER MAYTAG WDF560SAFM0 Part installed and unit tested ok working well .
Marc M.
RANGE KITCHENAID KGST307HBS6 Parts installed unit tested and checked ok hinge replaced and tested ok replaced Rs hinge replaced as per cx JUST RIGHT SIDE ONLY refused left side. As per Peter each side was 71.71 cx declined left side only wanted right-side replaced
Wayne L.
DISHWASHER KITCHEN AID KUDS30IXWH6 Check unit float switch was stuck repair float switch unit working fine
Wayne L.
REFRIGERATOR KITCHEN AID KBSD602ESS00 Check unit installed parts that was order unit working fine
Wayne L.
OVEN WHIRLPOOL WEG515S0FW0 "Check unit temperature needed to be calibrated recalibrate unit,unit now working fine test ok"
Marc M.
OVEN WHIRLPOOL WEG515S0FW2 Unit tested and checked cx instructed Sr # 7726562646
Jerel L.
DRYER WHIRLPOOL WGD9400SW0 F01. Indicates main control board failure. Needs board for repair. Customer paid in full. 467.77$; ordrng 1 WPW10110641 (BOARD)
Jerel L.
DRYER WHIRLPOOL MDG5500AWW "Rollers and pulley faulty, creating excessive noise. Burning smell caused by excess lint around flame. Need to clean unit and replace parts for repair. Unit is operational, just noisy.; ordrng 2 12001541 (ROLLER)s and 1 WP6-3700340 (PULLEY)"
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRT311FZDW01 "Check unit,unit have a restriction order compressor that included filter drier ; ordrng 1 WPW10507886 (COMPRESSOR )"
Wayne L.
WASHER WHIRLPOOL WTW4955HW1 Check unit AGITATOR was loose tighten AGITATOR unit now working fine
Marc M.
DISHWASHER MAYTAG WDF560SAFM0 Unit tested and checked motor needed to complete repair order and reschd.Motor not on truck p.; ordrng 1 WPW10605057 (MOTOR ASEMBLY)
Marc M.
WALL OVEN WHIRLPOOL WEG515S0FW0 Unit tested and checked oven operating to manufacture specs tested temperature of oven which tested fine.Toasted bread in oven in allotted time ignitor cycling the way they should. Cx keep repeating she is unhappy with unit.unit operating to manufacture specs. No issues detected @time of app. Sr 7726469916
Wayne L.
REFRIGERATOR WHIRLPOOL KRFC604FSS02 Check unit order parts that is needed unit reservoir and control board is broken very tight spot 2 men needed ; ordrng 1 W10708473 (HOUSING ) and 2 W10838005 (WIRE)s and 1 W10839501 (INSULATION ) and 1 W11024082 (RESERVOIR ) and 1 W11114721 (CONTROL BOARD ) and 1 W11194380 (WATER VALVE ) and 1 W11194438 (HOUSING ) and 1 W11223013 (TUBE) and 1 W11359774 (EVAPORATOR COVER ) and 4 WP2300868 (CONNECTORS )s
Wayne L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Check unit installed water valve unit working fine
Jerel L.
WASHER WHIRLPOOL WFW9400SW04 Freed control lock. Button was stuck not allowing unit to unlock. Adjusted button. Ran test cycle. All functions test ok
Wayne L.
WASHER MAYTAG MHWZ600TW00 Check unit tub is cracked and customer will purchase a new unit
Wayne L.
REFRIGERATOR KITCHEN AID KBSD602ESS00 Installed parts that was order freezer door skin is bigger than the original door skin and it’s all damaged ; ordrng 1 W10800797 (DOOR SKIN)
Marc M.
DISHWASHER KITCHENAID KDTE254ESS2 Heater installed u it tested and checked ok unit ops well no issues detected after repair ops well.
Marc M.
DISHWASHER MAYTAG MDB4949SHZ0 Motor replaced unit tested and checked no motor action tested and found board defective no voltage to board.board needed to complete re pair.; ordrng 1 W11225084 (ECB)
Wayne L.
WASHER MAYTAG MVWX655DW1 Check unit water was extremely hot and was building up moister in the console and control board and water line was also connected wrong instruct customer to turn hot water heater down and i also fix water line that was connected wrong unit working fine
Marc M.
RANGE - GAS WHIRLPOOL n/a Unit checked no model no serial on unit started to look at issue cx unscrewed board causing unit not to take any commands re attached panel no parts needed for repair.
Marc M.
DISHWASHER MAYTAG MDB4949SHZ0 Unit tested and checked prt ordered cx rescheduled to complete repair .; ordrng 1 WPW10591570 (PUMP AND MOTOR)
Marc M.
DISHWASHER KITCHENAID KDTE254ESS2 Installed board and unit still not heating ordering heater and reschedule cx ; ordrng 1 W10703867 (HEATER)
Wayne L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Check unit air is in water dispenser line and sometimes it makes water dispenser drips,there is nothing wrong with unit unit working fine"
Marc M.
KITCHEN WHIRLPOOL JGS1450FS Unit tested & checked door hinge damaged need door hinge to complete repair.W11226493 /door hinge needed to repair door ; ordrng 2 W11226493s