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Local Reviews
for New Rochelle, NY
Powered by Fluid LOCAL5 stars
Virginia - New Rochelle, NY
very helpful knowledgeable and courteous technician
Great service visit
Josephine - New Rochelle, NY
Greg
Gregory - New Rochelle, NY
Very satisfied with service
Really nice technician
Debbie - New Rochelle, NY
So my technician was really a nice guy, a true professional and upstanding guy. My issue is with the cost of the visit. My oven light wasn't turning on even after purchasing a new bulb. The technician came and basically found out that I had not tightened the bulb in properly. So it was basically an error on my part-- I hadn't screwed the bulb in properly. He was really nice about it. But then the visit still cost me almost $130 ? If seemed rather unfair. He apologised about having to charge me but this is the procedure so I understand just don't think it's fair.
Dispatch bad/repairman excellent
Dan - New Rochelle, NY
Repairman excellent but dispatch sevice was terrible. They told me in writing by email my window was 8-4. I called at 3:50 and they said no, my window was 3-6. Service person arrived at 7:00 PM. That meant I was pinned in my house waiting for eleven hours! Waste of an entire day! Darin was excellent though, polite and capable— diagnosed our problem (shard of glass caught in dishwasher pump) and fixed it and provided advice re use and maintenance of machine.
Great
Steven - New Rochelle, NY
Marc M.
DISHWASHER JENN AIR JDB3600AWP5 Prt installed unit tested and checked unit ok working well.
Edwin M.
DRYER MAYTAG MEDB765FW0 Replaced overlay tested ok
Marc M.
RANGE WHIRLPOOL WFG510S0HS Unit tested & checked burners cleared & cx instructed .unit 3 weeks old in warranty.
Marc M.
DISHWASHER WHIRLPOOL KUDS24SE Unit tested & checked. cx declined estimate will replace unit cx instructed . And advised to update water line when replacing unit.
Marc M.
DISHWASHERH KITCHENAID n/a Unit tested & checked door latch needed to complete repair ; ordrng 1 WPLW10619006
Michael I.
WASHER WHIRLPOOL GST9679PW3 Ran tests. Unit functions as designed.
Michael I.
DRYER WHIRLPOOL GGW9878PW1 Ran tests. Unit functions as designed at this time.
Edwin M.
REFRIGERATOR KITCHENAID KBSD606ESS01 Replaced parts unit tested ok
Edwin M.
DRYER MAYTAG MEDB765FW0 Buttons are very hard to hit; ordrng 1 W10913337 (overlay)
Darren S.
DISHWASHER JENN AIR JDB3600AWP5 Found steam clean lite flashing ... unable to run diagnostics... ; ordrng 1 WPW10275464 (TOUCH PAD)
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF540CWBW01 "Found ice cubes partially ejected from icemaker, causing harvest to not complete. Defrosted icemaker and cycled i.m - unit checked ok. Advised to not store items in ice bucket - possible cause of issue."
Jerel L.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Found evap fan faulty. Installed new evap fan. Unit checked ok; used 1 WP2315539 (EVAP FAN) from stock
Mike D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Check found wash motor and drain motor defective will order ; ordrng 1 W10876537 (drain pump) and 1 W11087376 (pump&motor)
Marc M.
DISHWASHER WHIRLPOOL WDF520PADM7 "Unit tested & checked ok cx instructed & tested ok advise cx how to pack unit, and not to overload unit."
Jerel L.
REFRIGERATER KITCHENAID KRSF505ESS00 Installed new i.m. Cycled through diagnostic mode. Unit checked ok
Michael I.
DRYER MAYTAG MGDC465HW0 New panel was dented. Home depot staff had extra panel. Replaced the panel with the part they have.
Marc M.
RANGE KITCHENAID KSGB900ESS0 used 1 w11107275 from stock (by XS)
Edwin M.
REFRIGERATOR WHIRLPOOL ET14AKXMNR0 Replaced evap motot
Jerel L.
WASHER WHIRLPOOL CAE2745FQ0 Ran diagnostic test. No error codes. Only found hot water off at supply. Unit checked ok
Jerel L.
72" BM KITCHENAID KFCS22EVMS6 Found clogged drain. Removed dust from funnel attached to drain tube. Customer will defrost unit themselves to eliminate any remaining ice. Unit checked ok paid by CC auth # 1481639969
Edwin M.
REFRIGERATOR WHIRLPOOL ET14AKXMNR0 Unit has failed evap motor; ordrng 1 946653 (motor-evap)
Marc M.
DISHWASHER KITCHENAID KDTE104ESS3 Prts installed unit tested and checked ok
Michael I.
DRYER MAYTAG MGDC465HW0 Damaged console. 2 count; ordrng 1 W11219540 (CONSOLE) and 2 WP8312709 (CLIP)s and 1 WPW10193824 (ENDCAP) and 1 WPW10193824 (ENDCAP)
Jerel L.
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Water dispenses but no ice. Called techline. Cycled i.m no motor movement. Icemaker faulty. Customer does not want to move forward with repair. All other components check ok
Marc M.
OVEN KITCHENAID KFGD500ESS00 Unit tested & checked cx provided err code on phone however unit did not duplicate err code @time of app.; ordrng 1 WPLW11101833
Edwin M.
RANGE KITCHENAID KSGB900ESS0 Wrong panel also came slightly damaged; ordrng 1 W10697324 (panl-cntrl)
Edwin M.
REFRIGERATOR WHIRLPOOL WRF535SWZ01 Unit tested ok advised cust to keep air vent cleared
Edwin M.
ICEMAKER WHIRLPOOL KRSC503ESS01 Adjusted ice maker coupler
Marc M.
DISHWASHER WHIRLPOOL WDT790SAYM3 Unit tested motor replaced and tested ok. ; used 1 WPW10605057 (PUMP & MOTOR) from stock
Edwin M.
RANGE KITCHENAID KSGB900ESS0 Control panel is not responding; ordrng 1 W10697324 (panl-cntrl)
Marc M.
DISHWASHER KITCHENAID KDFE104HBL0 Part installed unit tested & checked ok.
Michael I.
DRYER MAYTAG MEDB765FW0 Faulty door switch. Ordered; ordrng 1 WP3406107 (DOOR SWITCH)
Michael I.
WASHER WHIRLPOOL WTW4855HW0 Needs valve; ordrng 1 W11210459 (VALVE)
Edwin M.
DRYER MAYTAG MEDB765FW0 Replaced parts unit tested ok
Edwin M.
72" BM WHIRLPOOL KFCS22EVMS2 Replaced parts and cleared drain line unit tested ok
Edwin M.
DRYER MAYTAG MEDB765FW0 Replaced parts unit tested ok
Edwin M.
72" BM WHIRLPOOL KFCS22EVMS2 Replaced parts and cleared drain line unit tested ok
Marc M.
DISHWASHER KITCHENAID KDFE104HBL0 Prt ordered cx rescheduled part not on truck.; ordrng 1 W10872255
Marc M.
RAN GS 36 COMM JENN-AIR JGRP436WP01 Unit tested & checked parts ordered to complete repair. ; ordrng 1 W10836480 and 1 W10877227 and 1 WPW10464535
Michael I.
DRYER - ELECTRIC WHIRLOOL WGD6400SW2 Needs rollers and idler. Paid in full ; ordrng 1 8547174V (IDLER) and 1 WPW10314173 (ROLLER)
Edwin M.
WASHER WHIRLPOOL LTE5243DQB Replaced parts unit needs dryer seal; ordrng 1 8066123 (seal & bearing assy)
Marc M.
RANGE WHIRLPOOL WFG361VT2 Unit. Tested & Checked bulb loose showed and explained tocx
Darren S.
D/WASHER UNDCTR JENN AIR JDB9800CWP2 Install part .. customer instruct very cold under dishwasher .. water frozen ..
Darren S.
D/WASHER UNDCTR JENN-AIR JDB9800CWP2 Found solenoid broken from valve ; ordrng 1 W10859298 (FILL VALVE)