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Local Reviews
for New Rochelle, NY
Powered by Fluid LOCALGreat service
Herbert - New Rochelle, NY
Great job nicely done
Great service
Ivano - New Rochelle, NY
Great
Luis - New Rochelle, NY
Very good it's working well thank you for your help
Rose
F - New Rochelle, NY
Great Service
Larry
Larry - New Rochelle, NY
Our service person was very accommodating and friendly
Great Service
Teri - New Rochelle, NY
Great, knowledgeable service on our Kitchen Aid products
Service great BUT problem still unresolved Men were on time and polite. Came several times but water dispenser on my NEW whirlpool refrigerator stil
Paula - New Rochelle, NY
Service department was polite and timely. Whirlpool sent them 4 times and they changed 2 parts. Water dispenser still dripping.
Great Service!
Marlyn - New Rochelle, NY
Excellent Service
Matthew - New Rochelle, NY
The gentleman who came to service my dryer was very helpful and professional.
Great choice of repair service
Herbert - New Rochelle, NY
Great job, quickly done,
5 stars
Virginia - New Rochelle, NY
very helpful knowledgeable and courteous technician
Great service visit
Josephine - New Rochelle, NY
Greg
Gregory - New Rochelle, NY
Very satisfied with service
Really nice technician
Debbie - New Rochelle, NY
So my technician was really a nice guy, a true professional and upstanding guy. My issue is with the cost of the visit. My oven light wasn't turning on even after purchasing a new bulb. The technician came and basically found out that I had not tightened the bulb in properly. So it was basically an error on my part-- I hadn't screwed the bulb in properly. He was really nice about it. But then the visit still cost me almost $130 ? If seemed rather unfair. He apologised about having to charge me but this is the procedure so I understand just don't think it's fair.
Dispatch bad/repairman excellent
Dan - New Rochelle, NY
Repairman excellent but dispatch sevice was terrible. They told me in writing by email my window was 8-4. I called at 3:50 and they said no, my window was 3-6. Service person arrived at 7:00 PM. That meant I was pinned in my house waiting for eleven hours! Waste of an entire day! Darin was excellent though, polite and capable— diagnosed our problem (shard of glass caught in dishwasher pump) and fixed it and provided advice re use and maintenance of machine.
Great
Steven - New Rochelle, NY
Darren S.
REFRIG/FREEZER WHIRLPOOL WRT311FZDM00 Freezer gasket broken ; ordrng 1 W10741118 (GASKET)
Darren S.
WASHER WHIRLPOOL MVW6230HW0 Install parts..
Marc M.
DISHWASHER KITCHENAID KDTE104ESS Unit tested and checked debris removed from drain motor unit re-tested everything ops i well tested OK check for leaks no issues detected after repair.
Darren S.
WASHER/ DRYER WHIRLPOOL WETLV27HW1 Found blower housing area noisey ... adjusted and secured blower housing ... noise not completely gone ..; ordrng 1 W10349492 (BLOWER WHEEL) and 1 W11094983 (MOTOR)
Darren S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found excessive ice build up in freezer.. no interior lites .. customer instruct to clean condenser.. ; ordrng 1 W10366605 (DEFROST CONTROL ) and 2 W10515057 (LED)s and 1 W10515058 (LED) and 1 W10853646 (INDICATOR)
Darren S.
WASHER MAYTAG MAH5500BWW Found door lock clicks ... FL error code ; ordrng 1 WP22003593 (DOOR LOCK) and 1 WP22004435 (DOOR LOCK )
Wayne L.
WASHER MAYTAG MHW3505FW1 Check unit didnt verify any issues with unit unit working fine
Darren S.
REF BOT WHIRLPOOL WRT134TFDW00 As per customer .. not cold enough in fresh food section ... food temperature good .. adjust damper in freezer . Customer instruct on food storage . Machine ok
Darren S.
WASHER WHIRLPOOL WFW70HEBW1 Found drain pump on ... error code f8e1 .. ran diagnostics .. machine ok
Darren S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 No air to fresh food section .. found ice in air tower .. remove ice .. gasket good ... sealed freezer cavity liner with silicone...machine ok
Darren S.
WASHER WHIRLPOOL WFW5620HW0 Install parts.. ran diagnostics ... machine ok
Marc M.
DISHWASHER KITCHENAID KUDE70FXPA5 Unit tested and checked parts needed for repair. Panel as well as board.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10481151 (panel-cntl)
Wayne L.
WASHER WHIRLPOOL WTW7600XW Check unit didn’t verify any issues with unit customer wants the tub to be replaced when there is no issues at all unit working fine
Mike D.
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced defective dispenser unit checked ok
Wayne L.
WASHER WHIRLPOOL MHW6630HW0 Check unit steam setting was active and it brings normal cycle time up; cancel steam settings and unit went back to normal settings; instruct customer how unit works unit working fine
Jerel L.
DISH WASHER WHIRLPOOL KDTM354DSS Installed console and board. Ran unit. Unit check ok
Wayne L.
REFRIG/FREEZER KITCHEN AID KFCS22EVMSB8 Check unit damper was faulty installed new part unit now working fine
Marc M.
RANGE MAYTAG MGR8800FZ0 Unit tested and checked very faint smell of gas tightened all burners and tested ok unit ops well adjusted both covers on bake and broil oven burner and tested ok. Unable to receive sr number whirlpool updating system.
Wayne L.
KITCHEN WHIRLPOOL WDT780SAEM2 Check unit dispenser is faulty and part is not on my truck ; ordrng 1 W10861000 (DISPENSER )
Wayne L.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Check unit control board is faulty ; ordrng 1 W11043763 (CONTROL BOARD )
Jerel L.
DISHWASHER KITCHENAID KDTM354DSS Console not responding. Needs boards. ; ordrng 1 W10803367 (CONSOLE) and 1 W11177740 (BOARD)
Marc M.
RANGE - ELECTRIC KITCHEN AID KFGD500ESS Burner cleaned and cleared unit tested and checked ok.
Marc M.
RANGE KITCHENAID KFGG500ESS2 Unit tested and checked temperature correct no issues found at time of app. Cx instructed and tested ok.
Jerel L.
DRYER WHIRLPOOL WGD7600XW0 Found blower pulley disengaged. Reattached and cleared vent. Unit check ok
Wayne L.
WASHER MAYTAG MVWX655DW1 check unit call tech line installed parts that was order unit working fine SR#7727200528
Jerel L.
KITCHEN WHIRLPOOL WFG320M0BS Cannot verify a gas leak with windex or my gas leak detector. Found faulty ignitor. Explained to cus they couldve smelled gas as it failed. Ran unit to 350 degrees. No gas detected. Unit check ok; used 1 W10918546 (IGNTR OVEN) from stock
Marc M.
RANGE JENN AIR 5GS8750BDB Unit tested and checked no issue with unit cx instructed
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRB322DMBM00 Refer to ac.
Marc M.
RANGE WHIRLPOOL WFG525S0HZ1 Unit tested and checked Parts installed and tested ok.
Marc M.
RANGE MAYTAG MGT8800FZ00 Part installed and tested ok unit ops well no issue detected after repair.
Marc M.
RANGE WHIRLPOOL MGRH865QDB Unit tested and checked door glass shattered part nla explained to cx part not available.
Wayne L.
REFRIGERATOR WHIRLPOOL WRT311FZDW1 "Check unit door gasket wasn’t sealing properly adjust door gasket with heat unit now sealing properly,unit working fine"
Darren S.
MICROWAVE KITCHENAID KOCE500ESS08 Install parts..
Wayne L.
MICROWAVE KITCHENAID KOCE500ESS08 Check unit installed part that was order call tech line same issue customer said he will return unit back to store
Marc M.
RANGE MAYTAG MGT8800FZ00 Unit tested and checked switch membrane needed to complete repair called safety info documented no sr number system updating .; ordrng 1 W11160335 (SWITCH MEMBRANE )
Jerel L.
DRYER WHIRLPOOL MGD4000BWW "Unit has vibrations coming from motor. Found clog at vent, cleaned out clog. Unit heating ok"
Wayne L.
WASHER WHIRLPOOL WFW5620HW0 "Check unit didn’t verify any issues with unit instruct customer how unit works, unit working fine"
Wayne L.
REFRIG/FREEZER MAYTAG MFF2055FRZ00 "Check unit heater rubber was burned and was making refrigerator smell like burned rubber repaired unit,unit now working fine"
Wayne L.
REFRIGERATOR KITCHENAID KRFF507HWH00 Check unit installed parts that was order unit working fine
Wayne L.
WASHER WHIRLPOOL WFW92HEFW0 "Check unit didn’t verify any issues instruct customer not to use too much soap in unit because unit will over suds,unit is working fine"
Marc M.
MICROWAVE KITCHENAID KOCE500ESS08 Unit tested and checked 2 man job in wall oven 2 count.; ordrng 1 W11214480 (ARM ) and 1 W11356969 (LATCH ASS) and 1 WPW10128850 (LATCH)
Jerel L.
REFRIGERATOR WHIRLPOOL WRB329DMBW00 Installed new icemaker. Cycled unit. Brought in water. Adjusted door to make contact with door switch. Unit check ok
Wayne L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Check unit, call tech line SR# 7726849409customer is not happy with refrigerator because customer said water filter keep running out before 3 months customer said she purchase alot of water filter and water filter only last for 1 week customer said she would like whirlpool to do something about the issues customer also said i am the second technician that comes to her house and she do not want no more technician to come back to her house because she is not happy with the unit and water filter issues"
Wayne L.
WASHER WHIRLPOOL WFW75HEFW0 Check unit installed part that was order unit working fine