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for New Rochelle, NY
Jane - New Rochelle, NY
Great service and very knowledgeable repairman
James - New Rochelle, NY
The repair was straightforward and repairman knew exactly what the problem was. He had informed us to unplug the fridge to allow the ice to melt which we did.
Herbert - New Rochelle, NY
Great job nicely done
Ivano - New Rochelle, NY
Luis - New Rochelle, NY
Very good it's working well thank you for your help
F - New Rochelle, NY
Larry - New Rochelle, NY
Our service person was very accommodating and friendly
Teri - New Rochelle, NY
Great, knowledgeable service on our Kitchen Aid products
Service great BUT problem still unresolved Men were on time and polite. Came several times but water dispenser on my NEW whirlpool refrigerator stil
Paula - New Rochelle, NY
Service department was polite and timely. Whirlpool sent them 4 times and they changed 2 parts. Water dispenser still dripping.
Marlyn - New Rochelle, NY
Matthew - New Rochelle, NY
The gentleman who came to service my dryer was very helpful and professional.
Great choice of repair service
Herbert - New Rochelle, NY
Great job, quickly done,
Virginia - New Rochelle, NY
very helpful knowledgeable and courteous technician
Great service visit
Josephine - New Rochelle, NY
Gregory - New Rochelle, NY
Very satisfied with service
Really nice technician
Debbie - New Rochelle, NY
So my technician was really a nice guy, a true professional and upstanding guy. My issue is with the cost of the visit. My oven light wasn't turning on even after purchasing a new bulb. The technician came and basically found out that I had not tightened the bulb in properly. So it was basically an error on my part-- I hadn't screwed the bulb in properly. He was really nice about it. But then the visit still cost me almost $130 ? If seemed rather unfair. He apologised about having to charge me but this is the procedure so I understand just don't think it's fair.
Dispatch bad/repairman excellent
Dan - New Rochelle, NY
Repairman excellent but dispatch sevice was terrible. They told me in writing by email my window was 8-4. I called at 3:50 and they said no, my window was 3-6. Service person arrived at 7:00 PM. That meant I was pinned in my house waiting for eleven hours! Waste of an entire day! Darin was excellent though, polite and capable— diagnosed our problem (shard of glass caught in dishwasher pump) and fixed it and provided advice re use and maintenance of machine.
Steven - New Rochelle, NY
DISHWASHER WHIRLPOOL WDF530PAYW6 Part installed and unit tested ok.
DRYER-GAS WHIRLPOOL n/a Previous visit diagnosing unit the relay on the board was clicking and clicking and clicking tried the main PCB first which worked everything is repaired motor is running now heating up properly unit repaired
WASHER WHIRLPOOL WTW6120HW0 F9E1. Long drain error code....F5E1. Lid switchDrain pump just kept running and running and running tried resetting and it did not reset checked drain holes and also hose from drum to drain was cleared unplugged for about two minutes and plug back in and still same issue please review parts for repair; ordrng 1 W11394572 (LID LOCK) and 1 W11396717 (DRAIN PUMP ASSY) and 1 W11498804 (CONTROL ELEC)
DISHWASHER WHIRLPOOL WDF530PAYW6 Unit tested and checked unit incorrectly installed hoses connected wrong no back pressure causing unit not to drain.; ordrng 1 WPW10545278 (DRAIN LOOP)
DISHWASHER WHIRLPOOL WDT780SAEM Unit tested and checked ok no issue detected cx instructed.
RANGE JENN-AIR JMW8530DAS Unit tested and checked part ordered and tested.; ordrng 1 WP74010283 (HINGE RIGHT ) and 1 WPL12002489 (HINGE LEFT)
COOKTOP KITCHENAID KCGS950ESS02 Unit tested and checked parts needed for repair.; ordrng 1 W10657994 (BURNER) and 1 W10657995 (ELECTRODE) and 1 WPW10475150 (SPARK MODULE)
COOKTOP KITCHENAID KCGC558JSS00 Replace spark module tested unit everything is repaired
COOKTOP KITCHENAID KCGC558JSS00 Part installed and tested ok.
DRYER - GAS WHIRLPOOL MGD5630HW1 Tested unit several times on different settings flame restaurant for about 45 seconds as recycled no defects found with unit customer education on time dry.....
DISHWASHER WHIRLPOOL WDT750SAHZ0 "6 4 ,..float switch. Checked. Good he was the screw that was rusted underneath the float switch which was removed and checked and everything is fine ran full diagnostics cleared error code notified sound with unit"
MICROWAVE WHIRLPOOL JMV9196CB Part installed and tested ok.
WASHER WHIRLPOOL WFW92HEFW0 Replaced dispenser draw and motor Need to or bellow. ; ordrng 1 W11173364 (BELLOW )
REFRIGERATOR WHIRLPOOL WRT518SZFB00 replaced part everything is working as it should unit is repaired.....
WASHER WHIRLPOOL WTW8500BW0 Unit had no error codes ran full diagnostics and also rinse drain and spin cycle complete cycle completed no defects found with unit basically needed to be balanced with a level no defects found with unit
RANGE WHIRLPOOL WFE505W0JS0 Unable to determine which element is bad due to limited tools. Ordering burners with sensors and control; ordrng 1 W10823729 (elmnt-surf) and 1 W11171119 (elmnt-surf) and 1 W11314391 (cntrl-elec) and 1 WP8273992 (elmnt-surf)
WASHER MAYTAG MVWC565FW0 Replaced basket assembly and agitator.....Unit was disconnected and was unable to test unit manually tested basket for spinning no sounds at all..... unit is repaired..
REFRIG/FREEZER KITCHEN AID KRFC604FSS02 SR# 7729565113.... replace left and right door foam assemblies also with computer old computer is on all door left box in van; ordrng 1 W10887800 (bin-cntlvr)
REFRIG/FREEZER WHIRLPOOL WRT311FZDM00 Freezer gasket broken ; ordrng 1 W10741118 (GASKET)
WASHER WHIRLPOOL MVW6230HW0 Install parts..
DISHWASHER KITCHENAID KDTE104ESS Unit tested and checked debris removed from drain motor unit re-tested everything ops i well tested OK check for leaks no issues detected after repair.
WASHER/ DRYER WHIRLPOOL WETLV27HW1 Found blower housing area noisey ... adjusted and secured blower housing ... noise not completely gone ..; ordrng 1 W10349492 (BLOWER WHEEL) and 1 W11094983 (MOTOR)
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found excessive ice build up in freezer.. no interior lites .. customer instruct to clean condenser.. ; ordrng 1 W10366605 (DEFROST CONTROL ) and 2 W10515057 (LED)s and 1 W10515058 (LED) and 1 W10853646 (INDICATOR)
WASHER MAYTAG MAH5500BWW Found door lock clicks ... FL error code ; ordrng 1 WP22003593 (DOOR LOCK) and 1 WP22004435 (DOOR LOCK )
WASHER MAYTAG MHW3505FW1 Check unit didnt verify any issues with unit unit working fine
REF BOT WHIRLPOOL WRT134TFDW00 As per customer .. not cold enough in fresh food section ... food temperature good .. adjust damper in freezer . Customer instruct on food storage . Machine ok
WASHER WHIRLPOOL WFW70HEBW1 Found drain pump on ... error code f8e1 .. ran diagnostics .. machine ok
REFRIGERATOR WHIRLPOOL WRT518SZFM00 No air to fresh food section .. found ice in air tower .. remove ice .. gasket good ... sealed freezer cavity liner with silicone...machine ok
WASHER WHIRLPOOL WFW5620HW0 Install parts.. ran diagnostics ... machine ok
DISHWASHER KITCHENAID KUDE70FXPA5 Unit tested and checked parts needed for repair. Panel as well as board.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10481151 (panel-cntl)
WASHER WHIRLPOOL WTW7600XW Check unit didn’t verify any issues with unit customer wants the tub to be replaced when there is no issues at all unit working fine
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced defective dispenser unit checked ok
WASHER WHIRLPOOL MHW6630HW0 Check unit steam setting was active and it brings normal cycle time up; cancel steam settings and unit went back to normal settings; instruct customer how unit works unit working fine
DISH WASHER WHIRLPOOL KDTM354DSS Installed console and board. Ran unit. Unit check ok
REFRIG/FREEZER KITCHEN AID KFCS22EVMSB8 Check unit damper was faulty installed new part unit now working fine
RANGE MAYTAG MGR8800FZ0 Unit tested and checked very faint smell of gas tightened all burners and tested ok unit ops well adjusted both covers on bake and broil oven burner and tested ok. Unable to receive sr number whirlpool updating system.
KITCHEN WHIRLPOOL WDT780SAEM2 Check unit dispenser is faulty and part is not on my truck ; ordrng 1 W10861000 (DISPENSER )
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Check unit control board is faulty ; ordrng 1 W11043763 (CONTROL BOARD )
DISHWASHER KITCHENAID KDTM354DSS Console not responding. Needs boards. ; ordrng 1 W10803367 (CONSOLE) and 1 W11177740 (BOARD)
RANGE - ELECTRIC KITCHEN AID KFGD500ESS Burner cleaned and cleared unit tested and checked ok.
RANGE KITCHENAID KFGG500ESS2 Unit tested and checked temperature correct no issues found at time of app. Cx instructed and tested ok.
DRYER WHIRLPOOL WGD7600XW0 Found blower pulley disengaged. Reattached and cleared vent. Unit check ok
WASHER MAYTAG MVWX655DW1 check unit call tech line installed parts that was order unit working fine SR#7727200528
KITCHEN WHIRLPOOL WFG320M0BS Cannot verify a gas leak with windex or my gas leak detector. Found faulty ignitor. Explained to cus they couldve smelled gas as it failed. Ran unit to 350 degrees. No gas detected. Unit check ok; used 1 W10918546 (IGNTR OVEN) from stock