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Local Reviews
for New Rochelle, NY
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Gregory - New Rochelle, NY
Very satisfied with service
Really nice technician
Debbie - New Rochelle, NY
So my technician was really a nice guy, a true professional and upstanding guy. My issue is with the cost of the visit. My oven light wasn't turning on even after purchasing a new bulb. The technician came and basically found out that I had not tightened the bulb in properly. So it was basically an error on my part-- I hadn't screwed the bulb in properly. He was really nice about it. But then the visit still cost me almost $130 ? If seemed rather unfair. He apologised about having to charge me but this is the procedure so I understand just don't think it's fair.
Dispatch bad/repairman excellent
Dan - New Rochelle, NY
Repairman excellent but dispatch sevice was terrible. They told me in writing by email my window was 8-4. I called at 3:50 and they said no, my window was 3-6. Service person arrived at 7:00 PM. That meant I was pinned in my house waiting for eleven hours! Waste of an entire day! Darin was excellent though, polite and capable— diagnosed our problem (shard of glass caught in dishwasher pump) and fixed it and provided advice re use and maintenance of machine.
Great
Steven - New Rochelle, NY
Marc M.
DISHWASHER WHIRLPOOL WDT790SAYM3 Unit tested motor replaced and tested ok. ; used 1 WPW10605057 (PUMP & MOTOR) from stock
Edwin M.
RANGE KITCHENAID KSGB900ESS0 Control panel is not responding; ordrng 1 W10697324 (panl-cntrl)
Marc M.
DISHWASHER KITCHENAID KDFE104HBL0 Part installed unit tested & checked ok.
Michael I.
DRYER MAYTAG MEDB765FW0 Faulty door switch. Ordered; ordrng 1 WP3406107 (DOOR SWITCH)
Michael I.
WASHER WHIRLPOOL WTW4855HW0 Needs valve; ordrng 1 W11210459 (VALVE)
Edwin M.
DRYER MAYTAG MEDB765FW0 Replaced parts unit tested ok
Edwin M.
72" BM WHIRLPOOL KFCS22EVMS2 Replaced parts and cleared drain line unit tested ok
Edwin M.
DRYER MAYTAG MEDB765FW0 Replaced parts unit tested ok
Edwin M.
72" BM WHIRLPOOL KFCS22EVMS2 Replaced parts and cleared drain line unit tested ok
Marc M.
DISHWASHER KITCHENAID KDFE104HBL0 Prt ordered cx rescheduled part not on truck.; ordrng 1 W10872255
Marc M.
RAN GS 36 COMM JENN-AIR JGRP436WP01 Unit tested & checked parts ordered to complete repair. ; ordrng 1 W10836480 and 1 W10877227 and 1 WPW10464535
Michael I.
DRYER - ELECTRIC WHIRLOOL WGD6400SW2 Needs rollers and idler. Paid in full ; ordrng 1 8547174V (IDLER) and 1 WPW10314173 (ROLLER)
Edwin M.
WASHER WHIRLPOOL LTE5243DQB Replaced parts unit needs dryer seal; ordrng 1 8066123 (seal & bearing assy)
Marc M.
RANGE WHIRLPOOL WFG361VT2 Unit. Tested & Checked bulb loose showed and explained tocx
Darren S.
D/WASHER UNDCTR JENN AIR JDB9800CWP2 Install part .. customer instruct very cold under dishwasher .. water frozen ..
Darren S.
D/WASHER UNDCTR JENN-AIR JDB9800CWP2 Found solenoid broken from valve ; ordrng 1 W10859298 (FILL VALVE)
Darren S.
DISHWASHER WHIRLPOOL KDTE404DSS0 Error codes 6-4 ..8-4 ..ran diagnostics .. pump noisey ... remove glass from pump .. machine ok
Michael I.
DRYER MAYTAG MAH5500BWW Inspected dryer no issues at this time. Unit operates as designed.
Edwin M.
72" BM WHIRLPOOL KFCS22EVMS2 Unit has clogged drain damaged deli draw mounts and ripped door gaskets cust will consider
Marc M.
M/W OTR MAYTAG MMV420SFZ-3 Unit tested and checked door switch mech reset and tested ok .fuse also needs to be replaced .
Edwin M.
DISHWASHER KITCHENAID KUDL01ILBS6 Unit has shorted control panel. Cust will consider. Cust will not repair.
Darren S.
DISHWASHER MAYTAG MDB4949SHW0 Install parts
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS555SIHV00 "Replaced fitting/ order parts W11162040,W11172790; ordrng 1 () and 1 (), used 1 WP2300868 () from stock"
Wayne D.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Replaced thermistor and control
Wayne D.
REFRIG KITCHEN AID KRSC503ESS00 Checked unit; found gasket separating ; heated and reset gasket properly; checked for air leaks; unit temps ok now;
Marc M.
RANGE JENN-AIR JGS9900BDS Parts installed unit tested & checked ok working to manufacture specs.
Darren S.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Found ice blocked in-water spout .; cleared and remove ice .. advanced icemaker and retested; now unit ok; Job Cmpltd
Marc M.
RANGE WHIRLPOOL WFG525S0HS1 Unit test and checked explained to cx about care and keep of unit cleaned off spots cx was up happy with tested & checked ok.; Job Cmpltd
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ00 Needs new compressor; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Edwin M.
WASHER WHIRLPOOL LTE5243DQB Transmission has failed and rattling; ordrng 1 21366 (NUT) and 1 3360630 (GEARCASE) and 1 3364003 (COUPLING) and 1 387948 (BRAKE) and 1 389140 (BLOCK)
Marc M.
RANGE WHIRLPOOL WFG525S0HS1 Unit test and checked explained to cx about care and keep of unit cleaned off spots cx was up happy with tested & checked ok.; Job Cmpltd
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ00 Needs new compressor; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Edwin M.
WASHER WHIRLPOOL LTE5243DQB Transmission has failed and rattling; ordrng 1 21366 (NUT) and 1 3360630 (GEARCASE) and 1 3364003 (COUPLING) and 1 387948 (BRAKE) and 1 389140 (BLOCK)
Darren S.
WASHER MAYTAG MVWC565FW1 Error code f0e2 .. ran diagnostics .. calibrate unit .. customer instruct
Marc M.
DISHWASHER WHIRLPOOL MDB4949SDE Unit tested & checked inlet valve defective replaced valve.& tested then unit leaking @ adapter to hose.replaced & ops well. ; used 1 W10648041 (VALVE-INLT) from stock
Edwin M.
REFRIGERATOR KITCHENAID KSRB25FHBL05 Adjusted ice dispenser. Chute was misaligned
Edwin M.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Replaced control board unit tested ok
Edwin M.
DISHWASHER KITCHENAID KDFE104DSS5 Unit flickers during diagnostics ; ordrng 1 W10902005 (CONTROL) and 1 W10905427 (PANEL)