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for Peekskill, NY
Susan - Peekskill, NY
Virginia - Peekskill, NY
Mark knew exactly what the problem was. He was efficient and very apologetic when the parts were wrong the first time. It wasn’t his fault that he was sent to the job with the wrong part. The problem for me was that I had to wait another week for the right part.
RANGE WHIRLPOOL WFE320M0EB2 Unit tested and checked adjusted storage draw and tested ok.no part order necessary for repair.
OVEN WHIRLPOOL WFE550S0HZ1 Parts installed and tested ok.
RANGE WHIRLPOOL MER6875AAS Unit tested and checked wire going to element exposed cover wire and tested ok unit ops well.
DRYER WHIRLPOOL WED7990FW0 Installed board. Unit ok
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 Installed new damper and damper assembly. Damper opening immediately after powered on. All functions test ok
DRYER WHIRLPOOL WED7990FW0 Customer not in country. F4e4 indicates bad acu. Polarity was checked. Proper polarity. Unit needs pcb.; ordrng 1 W11038309 (BOARD)
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 Damper is stuck in closed position. Starving fresh food of air. Needs damper for repair; ordrng 1 W11087463 (DAMPER) and 1 W11133099 (DAMPER ASSEMBLY)
REFRIG/FREEZER WHIRLPOOL WRT318FZDM02 Cannot verify any cooling issues. Freezer running at 0 degrees ff running at 38. All functions test normal. Unit check ok