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Local Reviews
for Pennington, NJ
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Nicolina - Pennington, NJ
Very satisfied
Not happy
Judith - Pennington, NJ
Trevor was okay. He blamed the problem on the water pressure and told me to call a plumber. The icemaker has an arm that comes down to check the level of the ice. If it's not up to level it should make more ice regardless of the water pressure. If the issue were the water pressure then why did it function properly for the first five months. This design is faulty. There has been one problem after another since the frig was five months old.
Great service. Completed quickly and was on time.
Jeff - Pennington, NJ
Arrived as committed and completed service quickly. Was polite, willing to address questions and thoroughly explain work.
So far fabulous!!!!
Judith - Pennington, NJ
My icemaker has been repaired 3-4 times now since it was new. Each time issues continued. Brian came, he heard my issues and the issue is gone. Dare I be at least hopeful that this is finally fixed. Thank you Brian!!!!
Moses D.
DISHWASHER JENN-AIR JDTSS244GL0 Made checks unit tested ok. Advised on hard water and gave sample detergent.
Antonio C.
DRYER WHIRLPOOL WGD6620HC0 Installed parts Tested ok
Antonio C.
LAUNDRY WHIRLPOOL MGD8630HC1 Found faulty moisture sensor; ordrng 1 W10906551 (moisture sensor kit)
Antonio C.
DRYER WHIRLPOOL MGD8630HC1 Installed parts Tested ok
Antonio C.
DRYER WHIRLPOOL WGD4950HW0 Found vent in the wall cloggedAdvised customer to call vent cleaning company
Antonio C.
WASHER WHIRLPOOL WTW6120HW0 Found faulty gearcase ; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11183985 (LOCK NUT ) and 1 W11423758 (GEARCASE )
Antonio C.
DISHWASHER KITCHEN AID KDTM354ESS2 Received wrong part ; saved tckt
Antonio C.
DRYER WHIRLPOOL MGD8630HC1 Found faulty thermistor ; ordrng 1 W11396709 (THERMISTOR )
Antonio C.
DISHWASHER KITCHENAID KDTE204ESS3 Installed parts Tested ok ; used 1 W10546503 (ADJUSTER) from stock
Antonio C.
MICROWAVE KITCHENAID KMCS3022GSS1 Found faulty display Unit is non repairable. Can only be replaced
Trevor B.
LAUNDRY WHIRLPOOL MHW5500FW1 TB- Cleared foreign debris clogging drain pump. Tests good. Paid $227.06 by cc.
Antonio C.
DISHWASHER WHIRLPOOL DU1300XTVS1 Found fill hose rusted and leaking Advised customer to call a plumber to resolve the issue
Trevor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 TB- Installed new left and right ff doors.
Trevor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 TB- Installed new ff door. Tests good. Advised customer that unit must be leveled.
Trevor B.
COMPACTOR KITCHENAID KUCS03FTPA2 TB- Installed new drive gear kit. Ram is now moving however motor does not stop at correct position due to failed power switch. Additional parts needed. Documented previous floor damage. Customer states that office has not gotten back to him regarding floor scratches. Customer not being charged additional parts and labor. Needs power switch and actuator pedal.; ordrng 1 WPW10242556 (SWITCH) and 1 WPW10451270 (ACTUATOR )
Trevor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 TB- Installed new ff evap fan assy and freezer LED module. Tests good. Paid balance $207.18 by cc ref# 332723596.
Trevor B.
WASHER WHIRLPOOL WFW9290FBD0 TB- Contacted customer by phone. States that unit had F1 E1 error after recent power outage. Advised customer to unplug unit and replug to reset control and run cycle. Customer did and unit is working normally after resetting power. Service call not needed. Customer will call back for service if unit exhibits any further issues.
Trevor B.
N/A N/A ED2FHEXVS01 TB- Condensation pan is cracked. Replacement part needed.; ordrng 1 WPW10614158 (TRAY)
Trevor B.
OVEN JENAIR JDS9865BDP23 TB- Oven temperature tests were normal. No functional issues found at time service call. Advised customer to use oven temperature offset to account for longer cooking times. Both bake and broil elements are fully functional. Unit is working as designed. Customer paid service charge $125.76 by check# 365.
Robert D.
REFRIG/FREEZER WHIRLPOOL WRS571CIHB00 Asst TB. See TB notes.
Trevor B.
DRYER WHIRLPOOL WGD4850HW0 TB- Installed new PTS. Tests good.
Trevor B.
DRYER WHIRLPOOL WGD4850HW0 TB- Unit has failed PTS relay. Needs replay PTS assy. Customer states she has extended service plan through Asurion. Advised customer that new dispatch with extended warranty info will need to be sent over to office before parts can be ordered.; snapped 1 QuickPics
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS571CIHB00 TB- Wiring at bottom of freezer door is broken not allowing power to IM fill tube heater. Needs replacement door and ice maker. 2 man return needed.; ordrng 1 LW11089021 (FREEZER DOOR) and 1 W10873791 (ICE MAKER)
Trevor B.
DRYER MAYTAG MEDC465HW0 TB- Unit not getting L2 voltage down to heating element. Found burnt terminal and wiring. Needs replacement terminal block and timer.; ordrng 1 279320 (TERMINAL KIT) and 1 WPW10185992 (TIMER)
Brian H.
REFRIG/FREEZER WHIRLPOOL WRS315SNHW01 Replaced parts. Working as designed.
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS315SNHW01 TB- Installed new freezer door. Tests good.
Trevor B.
DISHWASHER MAYTAG MDB8989SHW0 "TB- Installed new control, dispenser, and sump assy. Tests good."
Trevor B.
DISHWASHER KITCHENAID KDTM404EWH1 "TB- Found large amounts of debris buildup in spray arms, sump seal, and sump filter area. Disassembled all components and cleaned. Tested unit operation and verified fill wash and drain functions. All tests normal. Verified check valve in drain hose is sealing properly. No functional issues with unit operation found at this time. Advised customer as per use and care guide to run sink hot water prior to starting dishwasher and to run a monthly cleaning cycle to prevent excess debris from building up in interior of unit. Paid total trip charge / labor $211.06 by cc ref# 1991796713."
Trevor B.
DISHWASHER WHIRLPOOL WDT720PADM2 TB- Installed new heating element. Tests good.
Trevor B.
72' BM JENN-AIR JFC2290VTB0 TB- Unit has failed compressor. Left customer estimate for replacement parts and labor. Paid service charge $126.21 by cc ref# 1989135558.
Robert D.
REFRIGERATOR JENN-AIR JFFCC72EFP02 Clogged fill tube. Verified heater operation via diag. Adjusted temps and removed blockage. Advised cust to allow 12 hours for a full harvest. No further issue.
Trevor B.
DRYER WHIRLPOOL WED94HEXW1 TB- Installed new idler assembly. Tests good. Paid balance $119.06 by cc ref# 1981696919.
Trevor B.
DRYER WHIRLPOOL WED94HEXW1 TB- Unit needs replacement idler assembly. Paid $119.07 by cc ref# 1978243615. Owes &119.06 on return.; ordrng 1 W10837240 (IDLER ASSEMBLY )
Trevor B.
DISHWASHER MAYTAG MDB8989SHW0 TB- Unit has two issues. Check valve on inner sump filter is broken. Needs replacement sump assy. Also rinse aid is not being dispensed due to failed replay on control. Needs control and dispenser.; ordrng 1 W10861000 (DISPENSER ) and 1 W11225084 (CONTROL) and 1 WPW10591570 (SUMP)
Trevor B.
KITCHEN WHIRLPOOL KDTM404ESS3 "TB- Removed excess insulation from left side door hinge area. Tests good, no other issues found at this time."
Trevor B.
FREEZER WHIRLPOOL WRS342FIAM02 TB- Replaced freezer and refrigerator LED modules. Tests good.
Trevor B.
COOKTOP JENN-AIR JGC7636BP00 TB- Unit needs replacement right rear ignitor. Customer Paid in full $267.62 by check# 1094.; ordrng 1 W10571930 (CLIP) and 1 W10623868 (IGNITOR RR)
Trevor B.
OVEN JENN-AIR JJW2830WS02 TB- Unit needs sliding rack kit. Repair covered by rework #R251BD.; ordrng 1 W10811020 (RACK KIT)
Trevor B.
VENTHOODS JENN-AIR JXD7036YS3 TB- Push button broken. Customer states that unit never fully raised or lowered on its own. Unable to test unit operation due to no power at broken switch. Ordering replacement parts to correct issues.; ordrng 1 W10833182 (SWITCH ASSY) and 1 W11098806 (SWITCH) and 1 W11230930 (PUSH BUTTON SWITCH) and 1 WPW10398274 (PLENUM MOTOR) and 1 WPW10398341 (SWITCH)
Trevor B.
RANGE WHIRLPOOL WOS97ES0ES00 TB- Installed new thermal fuse. Tests good. Paid balance $113.45 by cc ref# 1940589631.
Trevor B.
WASHER WHIRLPOOL WFW9290FBD0 TB- Unit not reaching full speed spin. Symptoms match those set out in service pointer # W10913408. Also unit had stored F1 E1 (main control fault) error code. Needs replacement ACU assy. 2 man on return.; ordrng 1 W11201294 (ACU)
Trevor B.
WASHER MAYTAG MVWB765FW3 TB- Installed new user interface assy. Tests good.
Trevor B.
RANGE WHIRLPOOL WOS97ES0ES00 TB- Unit needs replacement thermal fuse. Paid $113.46 by cc ref# 1929451248. Owes $113.45 on return.; ordrng 1 WPW10545255 (THERMAL FUSE)
Brian H.
MICROWAVE WHIRLPOOL WML55011HS2 "Diagnosed faulty magnetron w11115131,and nut W11122643. Order parts. Foam block on return.; ordrng 1 W11122643 (NUT) and 1 w11115131 (MAGNETRON )"
Frank C.
REFRIGERATOR KITCHENAID KBSD602ESS01 Replaced led from truck stock; used 1 W10908166 (LED LIGHT) from stock