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Local Reviews
for Princeton, NJ
Powered by Fluid LOCALGood service
Barbara - Princeton, NJ
Trevor diagnosed the problem immediately and instructed me how to avoid this again. It was a simple, easy correction.
Helpful, Clear
Sharon - Princeton, NJ
Great
Ted - Princeton, NJ
He was very professional and fixed my issue
Great service
Lev - Princeton, NJ
Great service. I am fully satisfied
Painfree service with a painful problem
Sarah - Princeton, NJ
It was easy to set up an appointment to repair our refrigerator, window of time for service, arrival time of Trevor all worked smoothly. Trevor was friendly, focused on his work, helpful with explanations of what was wrong with our refrigerator and how to proceed. It's a pain to have problems with your refrigerator but Trevor and your service are a painless way to deal with the circumstances. Thank you!
Great
Steven - Princeton, NJ
Reliable and Efficient Service
Clifton - Princeton, NJ
Trevor arrived when he said he would. He was quick and efficient at fixing our Maytag washer. I would use this service again if needed! This service was covered under our warranty, so I cannot evaluate the cost/pricing as requested.
to check failing Kitchen Aid refrigerator (24 yrs old)
Suzanne - Princeton, NJ
quick appointment. Good advice. reasonable price for visit. Nice fellow.
nice guy, bad news
Victory - Princeton, NJ
Robbie was very nice, came on time, did a professional assessment of our refrigerator problem, and then gave us the bad news: too old to be repaired! No parts available, etc (fridge was purchased to 1991). So of course I think the service call charge was a tad on the high side! But I would call "Dan Marc" again if I had a service problem, because arranging the appointment and the speed and professionalism of the service was very good.
Dishwasher repair
Charles - Princeton, NJ
EXCELLENT SERVICE
Joe - Princeton, NJ
under warranty - i am disappointed that i have the machine less than a year and i needed someone to come
Great
R - Princeton, NJ
.
Allan - Princeton, NJ
Outstandingly helpful and expert
Donald - Princeton, NJ
Good Service
Esther - Princeton, NJ
Outstanding
Oksana - Princeton, NJ
Trevor showed knowledge of the Kitchen Aid products. He serviced our refrigerator and stove few times. Every time it was a pleasure to talk to him as he showed outstanding professionalism and great manners and attitude toward customer .
Great Customer Service
Tammy - Princeton, NJ
On time. Knowledgeable. Courteous.
Polite and efficient
Paul - Princeton, NJ
The service technician was polite and efficient.
Trevor B.
72' BM JENN-AIR JFC2290REM02 TB- Installed new right side ff door gasket.; used 1 W10830046 (GASKET) from stock
Trevor B.
RANGE WHIRLPOOL WFG320M0BS3 TB- Found oven temperature sensor wiring loose at connector. Re-secured wiring. Tested bake 350*F. Tests good.
Trevor B.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 TB- Installed new control. Tests good. Paid balance $353.81 by cc ref#
Trevor B.
REFRIGERATOR KITCHENAID KRFF707ESS01 TB- Installed new ff evap fan / harness assy. Tests good. Paid balance $152.59 by check# 126
Trevor B.
WASHER WHIRLPOOL WFW5090GW TB- Spoke with customer over phone. Customer states he never received call confirming 8/21 (12-3) appointment. Advised office to change primary number to 732-642-8554. Customer will contact office to reschedule.
Trevor B.
MICROWAVE JENN-AIR JMC2430WP01 TB- Unit has several F6 E8 (communication loss) errors stored. No loose wiring connections found. Resetting power temporarily corrects issue. Unit needs replacement appliance manager and UI console.; ordrng 1 W10328721 (UI) and 1 WPW10350780 (APPLIANCE MANAGER )
Trevor B.
72' BM JENN-AIR JFC2290REM02 TB- Food product freezing in ff section due to customer blocking return airways with food product. Damper and thermistor functions test good. Advised customer to rearrange food product accordingly. No functional issues found with unit.
Trevor B.
OVEN JENN-AIR JMW2427DS01 TB- Installed new UI console. Tests good. Paid balance $221.73 by cc ref# 3327393155.
Trevor B.
DRYER - ELECTRIC WHIRLPOOL GEW9250PW1 TB- Unit d.o.a. Incoming voltage checks to control are good. Unit needs replacement control. Control (8546219) is discontinued and no longer available. Unit non-repairable. Paid service charge $125.76 by check #4808.
Trevor B.
DRYER MAYTAG MEDX655DW1 TB- Long dry times due to restricted venting. Found vent cap completely clogged with lint (see picture). Advised customer to have exhaust duct thoroughly cleaned to resolve issue. Dryer is functioning as designed.
Trevor B.
WASHER WHIRLPOOL WTW5000DW2 TB- Unit d.o.a Verified 120VAC at control. Needs replacement control.; ordrng 1 W11116590 (CONTROL )
Antonio C.
RANGE - GAS WHIRLPOOL WFG320M0BS3 Found faulty control board ; ordrng 1 W11126814 (cntrl-elec)
Trevor B.
72' BM JENN-AIR JFC2290REM00 TB- Installed mew pressure regulator. Tests good.
Trevor B.
WASHER WHIRLPOOL WFW94HEXR2 TB- Unit has F6 E1 (communication between ccu and mcu) and F5 E2 (door lock) error codes. Power checks at ccu tests good. Door lock has failed. Needs replacement door lock. Paid $171.59 by cc ref# 3317554538. Owes $171.58 on return.; ordrng 1 WP8183270 (DOOR LOCK)
Trevor B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 TB- Unit needs upper rack adjusters.; ordrng 1 W10712395 (ADJUSTER )
Trevor B.
KITCHEN WHIRLPOOL KDTM354DSS4 TB- Replaced right ha d upper rack adjuster. Tests good. Paid total repair $240.02 by cc ref# 2044531404.
Trevor B.
LAUNDRY WHIRLPOOL WTW2000HW0 TB- Use and care issue. Customer washing full set of sheets and load was unbalanced. No functional issues found at this time. Advised customer how to correct .
Trevor B.
FREEZER WHIRLPOOL WRF535SWHZ00 "TB- Installed dye drier and performed nitrogen pressure tests. Advised Techline of findings (SR# 7727356168). Unit in product review for exchange. As per WPL, unit has been left uncharged of refrigerant and turned off from power. Customer will be contacted by Whirlpool directly with final resolution."
Trevor B.
WASHER WHIRLPOOL WFW8540FW1 TB- Installed new pressure sensor. Tests good. Cleared existing error codes and recalibrated unit. Customer paid total $266.21 by cc ref# 2041754448.; used 1 W10448876 (PRESSURE SENSOR) from stock
Trevor B.
OVEN WHIRLPOOL KODC304ESS01 "TB- Upper oven sensor reading ambient temperature is approximately 30 degrees higher than actual temp. Unit needs replacement control and temp sensors. 2 man return needed, oven cart will not work due to location of oven.; ordrng 2 W10859573 (SENSOR)s and 1 WPW10721210 (CONTROL )"
Trevor B.
WASHER WHIRLPOOL WTW4950HW1 TB- Control is dead. Basket has water remaining from previous cycle. Cannot verify drain pump operation due to control non-functional. Needs replacement control and drain pump.; ordrng 1 W10919003 (DRAIN PUMP) and 1 W11256105 (CONTROL )
Trevor B.
MICROWAVE WHIRLPOOL WMH73521CS3 TB- Installed new main control. Tests good.
Trevor B.
FREEZER WHIRLPOOL WRF535SWHZ00 TB-Unit has refrigerant leak. Needs dye drier install and nitrogen pressure testing. Sealed system components parts and labor covered under 5 year extended warranty. Customer paid service charge $125.76 by cc ref# 2035110457.; ordrng 1 NITROGEN (NITROGEN ) and 1 WPW10143759 (DYE DRIER)
Trevor B.
72' BM JENN-AIR JFC2290REP00 TB- Installed new mullion receiver and spacer washers. Adjusted unit level. Tests good. Mullion heater did not need to be replaced.
Trevor B.
REFRIG WHIRLPOOL KBFN502ESS00 TB- Re-secured loose wiring connector at main control. Tests good. Paid service charge $125.76 by cc ref# 2033792598.
Trevor B.
WASHER WHIRLPOOL WGD5620HW1 TB- Unit has intermittent UI failure. Needs replacement console and control. Also needs blower wheel housing seal to reduce excess noise as per service pointer #W11378591A.; ordrng 1 W11373810 (SEAL) and 1 W11378949 (UI) and 1 W11388045 (CONTROL )
Robert D.
REFRIG/FREEZER JENN-AIR JFC2089BEM01 Made report to techline SR#7727307216 Unit has an internal leak. Whirlpool will reach out to cust and exchange unit.
Robert D.
MICROWAVE KITCHENAID KMBS104ESS02 Replaced parts. Full response from console. Unit is heating as intended. Checked operations and everything test ok.
Trevor B.
MICROWAVE WHIRLPOOL WOC75EC0HS01 TB- Installed new UI assy. Tests good.
Frank C.
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Re secured crisper moisture slide back in track
Frank C.
72' BM JENN-AIR JFC2290REP00 Needs parts ; ordrng 1 W11024160 (BLOCK ) and 1 W11177238 (rail-mulln) and 4 WP487576s
Trevor B.
DRYER WHIRLPOOL MGDP575GW0 TB- Installed new burner assy. Tests good.
Trevor B.
DRYER MAYTAG MGD8630HC0 TB- Replaced front drum rollers. Tests good.
Trevor B.
DRYER WHIRLPOOL MGDP575GW0 TB- Found loud noise coming from gas regulator. Needs replacement burner assy. ; ordrng 1 W10353165 (BURNER ASSY)
Trevor B.
REFRIGERATGOR WHILRPOOL M1BXXGMYW00 TB- Cleared condensate drain. Tests good. Paid total. $211.06 by cc ref# 201358063.
Trevor B.
KITCHEN KITCHENAID KDFE104HPS0 TB- Unit has failed was motor. Needs replacement sump assy.; ordrng 1 W11085683 (SUMP ASSY)
Trevor B.
M/W OTR WHIRLPOOL WMH76718AW0 TB- Unit has stuck vent fan key and other non-responsive keys on panel. Left customer estimate to replace control panel.
Trevor B.
MICROWAVE WHIRLPOOL WMH73521CS3 TB- Installed new door. New door defective. No buttons on New door are responsive. Re-installed existing door so customer can have use of unit. Still needs replacement door to correct clock issue.; ordrng 1 W10860356 (DOOR)
Robert D.
MICROWAVE KITCHENAID KMBS104ESS02 "Unit has damaged inlet cover from grease build up. Also console is faulty, only one button is responsive. Unit needs new inlet cover and console assm. Made report to safety. KOUHQOUWPL1 given by safety. Full repair covered. ; ordrng 1 W11087199 (INLET COVER) and 1 W11197501 (SS CONSOLE )"
Robert D.
REFRIG/FREEZER JENN-AIR JFC2089BEM01 Found dye around drier connection. Pin hole leak at drier. Corrected connection and pulled vacuum. Dumped full charge. Advised cust to allow 24 hours for optimal temps. No further issue.
Trevor B.
DISHWASHER WHIRLPOOL WDF560SAFW1 TB- Installed new drain hose. Tests good. Paid balance $124.40 by cc ref#
Trevor B.
DRYER MAYTAG MGD5500FW0 TB- Re-secured loose exhaust vent. Tests good.
Trevor B.
WASHER MAYTAG MVWX655DW1 TB- Installed new control. Tests good.
Trevor B.
KITCHEN WHIRLPOOL UXW7324BSS1 TB- Customer had significant grease fire while using cooktop. Flames from cooktop fire melted all interior components of vent hood. Took pictures and documented issue with Techline (SR# 7727163131). Filed secondary report w/ WPL safety (SR# 7727163131). As per WPL issue was caused by user error and is not covered by warranty. Customer does not wish to repair unit.
Trevor B.
DISHWASHER KITCHEN AID KUDS30IXSSA "TB- Initially found control not sending power to heating element during dry cycle. Reset control board and re-ran tests. After control reset, control sent power to heater. Heater came on and all other operations were fully functional. Customer paid service charge $125.76 by check# 7891."