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for Queens, NY
Carmela - Queens, NY
Saban - Queens, NY
Washer works good
Linda - Queens, NY
George is wonderful.... hopefully there will be no more problems with my refrigerator!
Great work clean
Constantino - Queens, NY
Bruce - Queens, NY
mike told me to move the return hose from the bottom to the top of the washer and to get a vacuum break for it..i got more hose and connected it to get the hose by the washer top.i could not get the vacuum break today.i tried a wash and the water still keeps running.is the vacuum brake going to solve the problem ??
Great technician and service
Natalie - Queens, NY
Esther - Queens, NY
Kenny G was great- on time, friendly and very competent. He diagnosed the problem immediately and the was able to fix it quickly and simply. It was the best repair experience I’ve ever had.
Really great service
Courtny - Queens, NY
Thomas - Queens, NY
Wyman - Queens, NY
Dom - Queens, NY
Service man was knowledgeable, professional and was able to fix my dishwasher
Paul - Queens, NY
Seeta - Queens, NY
George was very professional and efficient.
Stoddard - Queens, NY
Damian was very effective in his work, and provided excellent service. If it were up to me, he’d be promoted. Thanks!
Murph - Queens, NY
Text were very knowledgeable, they were in and out very quickly. They were good at communicating and finding my location, which was especially difficult. Unfortunately the manufacturer was not so speedy on delivery of the parts to Danmark. But they did a good job with what the manufacturer gave them
Christina - Queens, NY
The best technician Dan Mark could ever have
Peggy - Queens, NY
Mike has been a delightful man, courteous and willing to explain thoroughly what the problem of an appliance is. He does it in a way that you understand. He is respectful of your property, protecting the floor If he needs to drag, for example, a range of its position. Above all he is very knowledgeable and able to "fix" problems, contrary to some others who, rather than fixing something they make things worse. ]
Stove repair excellent service
Barbara - Queens, NY
Great service on Microwave
Sherry - Queens, NY
Dan-Marc quickly identified the problem and successfully installed the new part to repair the problem
Vivian - Queens, NY
Great, courteous service
Delreta - Queens, NY
The tect arrive on time I was satisfied with what he explain to me
pj - Queens, NY
Serviceman was rude and blamed me for everything from not being able to get DEP to test my water hardness (which I bought a kit and did myself) to not checking my email when he didn’t even have my email bec he never asked for it. He was hard to understand and just not a very nice guy. He offered no help or alternative to the fact that DEP was not responding to my multiple attempts.
Errol - Queens, NY
I was happy with my service and advice provided by the technician
Peter - Queens, NY
Carlos - Queens, NY
Repair man was extremely efficient and quick. He was very thorough in repairing and testing the washer and making sure everything was working properly.
MICROWAVE KITCHENAID KMLS311HSS2 Installed part as listed.All features and functions test OK while present.Customer was also present while testing.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM02 Installed new icemaker.Waiting for water to cycle in.Call should be OK at this point.
WASHER WHIRLPOOL WFW96HEAW0 Installed one of the valves ordered and tested ok.
WASHER WHIRLPOOL WFW87HEDC0 "Installed all parts on unit,all test ok"
RANGE - GAS WHIRLPOOL WFG510S0AS2 Tested temps calibrated temp to 20 degrees above.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Gt and md on return 3 count will need locring kit and 600 kit. Top mount ref no cold. ; ordrng 1 W11368877 (Evaporator) and 1 W10843121 (No dye dryer)
RANGE WHIRLPOOL WFG505M0BS3 Check found control melted also front door coming apart will order parts; ordrng 1 W11126814 (Control) and 1 W11176456 (Glass door) and 1 WPW10481433 (Nameplate)
REFRIGERATOR WHIRLPOOL WRF560SEYM01 New icemaker and icemaker arm installed.How to apply heat to water tank behind crisper drawers to get water to flow.Well should be OK from this point on
WASHER WHIRLPOOL MVW7232HW0 Parts were installed consulted with tech line to reboot communication between interface and main control was able to get unit to run then the main control exploded.Unit went dead.Customer will call Home Depot to see what could be done as part replacement does not want machine anymore or trying to fix it again.
MICRO OVEN WHIRLPOOL AMV2307PFS4 Spoke to andy from techline.sr#7730001769.unit is working as it is designed to...no failt found at this time..
OVEN WHIRLPOOL WFG320M0BS Replaced weak bake ingitor. Test ok after repair.; used 1 12400035 (Ignitor) from stock
MICROWAVE KITCHENAID KMLS311HSS2 Helped tech on call
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Check found no problem with the unit at this time operating as designed instruction customer not the block airflow and proper placement of food in unit checked ok
DRYER WHIRLPOOL WGD9200SQ1 Found idler pulley making noise will order ; ordrng 1 279640 (Roller wheel)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Diffuser making noise will order and replace defective part ; ordrng 1 W10869522 (Diffuser)
WASHER WHIRLPOOL MVWX655DW1 Found issue with hub and inner tub. Screws stripped will order and replace also splutch ; ordrng 1 W10006354 (Splutch) and 1 W10586077 (Inner tub) and 1 W10396887 (Hub) and 10 8533953 (Screws)s
WASHER WHIRLPOOL WTW5800BW0 Found inner drum warped will order and replace. ; ordrng 1 W10521298 (Inner drum) and 1 W10396887 (Hub)
REFRIG/FREEZER WHIRLPOOL WZF56R16DW04 Found no abnormal sounds. Everything is working ok.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Inspected unit and found low water pressure due to bad filter. Advised customer to use unit without filter for a few days
WASHER WHIRLPOOL WTW7800XW0 Found unit working as designed. Not level advised to have professionally leveled.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Check found filter housing defective will order ; ordrng 1 W11162042 (Housing)
WASHER MAYTAG MVWC465HW1 Check found screen on inlet valve clogged up cleaned out screen advise customer not to overload and to keep load balance unit checked ok
REFRIGERATOR WHIRLPOOL WRB329DMBM01 Part installed as listed.All features and functions test OK at this time.
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 Check found icemaker defective will order; ordrng 1 W10873791 (Ice maker)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Check found control set to cold causing water tank to be frozen defrosted water tank adjust to controls unit checked ok
RANGE MAYTAG MGR8674AS Check found control panel was locked unlocked control unit operating as design unit checked ok
WASHER WHIRLPOOL WTW5000DW3 "Checked out the washer,founded the failure of the drain pump,blockages,improper installation hose.Cleared the the electronic control and cleared the pump,tested ok on cycles."
RANGE - GAS WHIRLPOOL WFG540H0ES1 "Checked out the range,founded the failure of the part listed below,damages,will order.; ordrng 1 W10783318 (ASSY,MANIFOLD)"
WASHER MAYTAG MHW5400DW0 "The customer dont want to pay for service because that was a miss communication from Maytag to them.was not a tub,main motor problem,was a drain motor and the main control issue."
RANGE WHIRLPOOL AGR5330BAS3 Large front left burner intermittently does not go on.Was able to get the spark module make sure all wiring was tight and secure.Switch the large burners around with the caps.Was able to get them all running.Advise customer to be careful when operating this machine.Also not to lift the main top which can cause the gas lines to break.
REFRIGERATOR WHIRLPOOL MFF2055FRZ00 Check found evaporator fan motor running slow needs new motor will order; ordrng 1 WPW10464673 (Motor)
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Check found unit has defective evaporator fan motor will order; ordrng 1 W11024089 (Motor)
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Check found customer complaint of bins on door broken advise customer parts not covered unit cooling fine unit checked ok
DISHWASHER MAYTAG MDB4949SHZ1 Unit not draining; ordrng 1 WPW10348269 (Pump) and 1 8269144A (Drain hose) and 1 WPW10545278 (Drain hose) and 1 W11225084 (Main control) and 1 WPW10653840 (Latch)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Check found customers water filter no good causing low water pressure at dispenser advise customer to replace filter unit checked ok
FREEZER WHIRLPOOL WRT311FZDW00 Check found drain in freezer clogged up causing ice to build on freezer floor cleaned out all ice unit checked ok
RANGE WHIRLPOOL WFE320M0JB Customer concern was the unit dropping temperature advised customer to cancel and restart bake cycle when adjusting the temperature up explain this is a digital temp sensor it reads the current temp of the unit and it is very accurate explained how the unit cycles during bake everything checked out okay no further repairs at this time
WASHER WHIRLPOOL WTW8000DW5 checked and found nail stuck inside of drain pump removed now left unit working as designed
RANGE MAYTAG MGR6600FZ0 Customer concern was the center burner not igniting checked and found a Lotta grease advise customer to clean grease off of burners unit is working as designed
OVEN KITCHENAID KEMS379BSS01 Customer claimed to have contract refuse to pay technician left
WASHER WHIRLPOOL WTW8000BW0 Check found no problem the unit at this time heard no abnormal sounds operating as designed found drain hose too low avd to have hose raised up higher unit checked ok
WASHER WHIRLPOOL CGT9000GQ0 Checked and found unit not reading on the display when the coin is dropped into the coin box; ordrng 1 W10133242 (Coin shue) and 1 W11228118 (Control box)
KITCHEN WHIRLPOOL KDPE334GPS0 Customer concern was the unit making a rattling noise during the drain cycle ran the unit didnt hear any unusual rattling noise also drain to unit unit did not make any noises unit is working as designed explain to the customer something may have been in the drain pump and it eventually pass through
DISHWASHER WHIRLPOOL JDB8500AWX1 Check found customer had power outage reset control unit checked ok