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Local Reviews
for Queens, NY
Powered by Fluid LOCALGreat service
Trish - Queens, NY
Quality service and good price point but not as convenient
Nick - Queens, NY
Service personnel showed up during window specified and was polite, organized and courteous. I would recommend however that there is a way to reach out to the tech during the day. Most service companies support texting tech or provide in order to get timely updates. Window provide is not very specific so ability to communicate is crucial. Taken an entire day off work is always possible. 2 hour service windows will be much better.
Great service
Joan - Queens, NY
Technician was very professional and very familiar with the stove
Maytag washer and dryer
Caterina - Queens, NY
Excellent explanation on settings
Great service!!
Christina - Queens, NY
Erskine
Brian - Queens, NY
Wonderful service
Terrible service
Patricia - Queens, NY
Technician came 3 times and did not fix my amana dishwasher it does not dry my dishes I am disappointed
Response from Dan Marc Appliance:
We're sorry you feel you weren't given the service you desired. Your first visit was to secure a defect in the way your dishwasher was installed. The last two were to instruct you on how the dishwasher is meant to function. The newer dishwashers do not have heaters in them, as the older designs did, to "dry" the dishes. We verified that the product is operating as it was designed. We can't make it do anymore than it is designed to do. We would refer you to the user and care guide and/or reach out to the mfg, should you feel the dishwasher is not functioning to your expectations. But ask that you attempt to follow the suggestions offered by the tech, as they should make your experience a better one
Both
Evelyn - Queens, NY
Excellent service
Edna - Queens, NY
Home maintenance
Jerome - Queens, NY
It was a pleasure having Dan come fix my dishwasher. He has come quite a few times and a always professional and gets the job done.
Great
Sutton - Queens, NY
Very good and excellent and fast service thanks
Awesome service
Josh - Queens, NY
Mike showed up a few minutes early and quickly assessed the situation with our dryer. Luckily it wasn’t a major issue so he was in and out in less than 30 minutes and the dryer works beautifully.
Great Service!
Alexandra - Queens, NY
Great service and very knowledgeable took the time and effort to explain to me what the problem was with my dryer .
Great service
Chaim - Queens, NY
Great Service
Roy - Queens, NY
Great service
Donna - Queens, NY
EXCELLENT
Kirk - Queens, NY
FAST AND STRAIGHT TO THE POINT. HE KNEW THE PROBLEM AND RESOLVED IT.
Very kind man - we felt very safe
Deirdre - Queens, NY
Excellent technician
excellent service
Timothy - Queens, NY
excellent service
great service
Anly - Queens, NY
serviceman was prompt and polite.
Roberto
Roberto - Queens, NY
Great survey
Very helpful
Tawana - Queens, NY
The guy was on point
Awesome price
Herbert - Queens, NY
Good experience
Michael
Michael - Queens, NY
Kenny did an amazing job on fixing my washing machine appliance
Steve
Amy - Queens, NY
Professional knowledgeable
Kenny G.
DISHWASHER KITCHEN-AID KDPE234GPS0 SR : 7726878102Customer is not using rinse aid ( jet dry ). Called tech support & they insisted this is a must for adequate drying results. Heater does come on and heat up on test cycle. Cust : they will purchase jet dry and try again.
Kenny G.
DRYER WHIRLPOOL LDI5801W1 Called Saftey on call and reported the findings. Found no Saftey issue. Dryer is over 50 years old. No further action available.
Kenny G.
DISHWASHER KITCHEN-AID KDTE334DSS1 Found dishwasher working as designed Ran service tests to see if there were any issues and all tests passed.
Kenny G.
DISHWASHER WHIRLPOOL WDT750SAHB0 Found user interface was in locked mode Educated customer on this feature and taught them how to unlock to work. All tests pases
Kenny G.
DISHWASHER WHIRLPOOL WDT730PAHW0 Control was in locked state. Was able to unlock and test. All ok. ; ordrng 1 W11085683 (pump&motor)
Kenny G.
LAUNDRY WHIRLPOOL WFW5090GW0 Apartment: 11W; ordrng 1 W10467662 (tank)
Adrian R.
WASHER MAYTAG MAH2400AWW Check and found that the washer is working properly as it should.
George T.
DRYER GAS WHIRLPOOL WGD4890XQ1 "Parts installed. Test ok..; used 1 4392065 (Repair Kit), and 1 W10328463 (Coil Kit) from stock"
Enerve B.
RAN GS 30 SC KITCHEN-AID KFGG500ESS "Checked out the range,founded the failure of the parts listed below,damages,will order.; ordrng 1 W10814133 (BEZEL) and 2 W11030413 (KNOB)s and 2 W111662113 (HINGE,DOOR)s and 1 WPW10162385 (GASKET)"
George T.
D/WASHER UNDCTR WHIRLPOOL WDF520PADM7 Was able to get unit to run..but will need dedicated line installed. From dishwasher to breaker panel. Right now connected to two extension cords.
George T.
DRYER MAYTAG MGDB725BW0 Found long duct work also running very wavy . Advised customer to route duct properly and remove all the low running areas..heat comes on and stays on very well..
George T.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Heat come on when it is suppose to..dampness on inside of tub is normal..raised the rinse aid so more rinse aid drops into wash..also routed drain tube properly..
Paul T.
RANGE WHIRLPOOL WFC150M0EB1 "Spoke with leon at techline, sr#7726876309. Was then transferred to saftey and spoke with steve. Issues with unit are all cosmetic issues. Found heavy corrosion and rust under burners and in storage draw under oven. All documented with techline and safety team. Sr#7726844119. Smoke comming from dirty bowls under elements."
George T.
OVEN WHIRLPOOL WEG745H0FS0 Parts installed. Test ok.
Mike D.
DISHWASHER WHIRLPOOL WDT720PADM2 Check found no problem with unit at this time operating as design found screen clogged up cleaned out unit checked ok
Paul T.
MICROWAVE OVEN WHIRLPOOL CMO WML55011HS3 "Installed parts on unit, tested with customer and all test ok."
George T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Needs new harness. Found chewed up by mice.. had to charge for the harness due to the issue caused by mice..; ordrng 1 W1091642 (HARNESS)
Paul T.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM03 "Installed parts to get light working in ff section and that is good, opened box for door and found scratches on bottom on protective film, will reorder.; ordrng 1 13107324SQ (LEFT DOOR)"
Paul T.
WASHER WHIRLPOOL WFW5620HW0 "Checked unit, unit was working at this time and all test ok. Went over proper use and care."
George T.
DISHWASHER KITCHEN-AID KDFE104HPS0 Nothing coming on..console not responding to commands..took door apart..checked all connections..reseated harness from min control to console...all came on. All test ok..
Paul T.
WSH FRT/LOAD WHIRLPOOL WFW85HEFC "Installed parts on unit, all test ok."
Mike D.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM00 Replace defective icemaker unit checked ok
Mike D.
REF BOT/MT 25CF WHIRLPOOL WRX735SDBM03 This a duplicate ticket Paul T working on same unit under invoice 835595
George T.
WASHER WHIRLPOOL WTW8000DW5 All parts installed test ok.
George T.
W/OVEN EL/MW KITCHEN-AID KOCE500ESS08 Only getting 120v feeding to unit..it was pulled out already so i was able to check it..even at the outlet .only half was hot..we need 240v so the unit works properly..
Mike D.
REFRIG/FREEZER JENNAIR JBZFL30IGX00 Check found ice maker not cycling needs new control and ice maker ; ordrng 1 W11233631 (CONTROL ) and 1 W11234554 (ICE MAKER )
Mike D.
DISHWASHER WHIRLPOOL GU1200XTLS2 Check found unit needs new main control part is no longer available advise customer they will need to replace the unit
George T.
DISHWASHER KITCHEN-AID KDFE104HPS0 Nothing coming on..console not responding to commands..took door apart..checked all connections..reseated harness from min control to console...all came on. All test ok..
Paul T.
WASHER MAYTAG MHW3505FW "Checked unit, cleaned out pump and unit was working good, than console stopped responding and pump went dead will need pump and console.; ordrng 1 W11218377 (CONSOLE) and 1 WPW10605427 (PUMP)"
Paul T.
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 "Opened box at house with customer present and for 2nd time, door is damaged again. Will have to order again.; ordrng 1 LW10691266 (FRZ DOOR)"
Paul T.
REF BOT/MT 19CF WHIRLPOOL WRF560SEHW00 "Checked unit, was able to adjust shelf and bins to open and close properly, also went over proper use and care. All test and check ok."
Paul T.
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZ0 "Checked unit, found drain under sink clogged causing unit to not drain, when disconnected unit drains properly. Tried sticking screwdriver into drain under sink to clear out but no good, drain might have corrected shut. Advised they might have to call a plumber if draino does not work. Unit test and check ok."
Paul T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked unit, unit is operating as designed and is making normal operating sounds. Unit is exposed on both sides and is in a small kitchen which amplifies sounds. Advised customer that this is normal operation and she stated she wants a different unit and is not happy. Referred customer to customer service."
Enerve B.
DRYER WHIRLPOOL WHD5090GW0 "Checked out the the dryer,founded the failure of the mcu,reseted,works now,still needs to order,diagnosed with David Wpl tech line,file# 7726862920.; ordrng 1 W11239098 (CCU)"
Enerve B.
WASHER WHIRLPOOL CAE2745FG "Installed the 2 of 3 parts listed below,one rts,tested on full cycle,works as designed."
Kenny G.
WASHER WHIRLPOOL WTW5000DW1 Found stuck key error. Will replace control and also found motor fault error. Will replace motor and cap ; ordrng 1 W10803586 (cntrl-elec) and 1 WPW10006487 (motor-drve) and 1 WPW10625046 (capacitor)
Kenny G.
WASHER WHIRLPOOL WFW5620HW0 Found unbalanced loads code and also suds code. Educated customer on detergent levels. And proper loading. Tested machine for proper working order
Kenny G.
WALL OVEN WHIRLPOOL WFG525S0HW1 Found loose connection at latch switch done.
Kenny G.
REF BOT/MT 25CF MAYTAG KRMF706EBS01 Found clogged filter advised customer to change filter
Kenny G.
RANGE WHIRLPOOL WEGA25H0HN0 Only installed user interface. Control board no needed. Tested ok
George T.
DRYER GAS AMANA NGD4600YQ3 Start button was pushed in...was able to remount original part..after taking console apart...advised person on sight..the button shoild be pushed to start...not to be turned..it can come off its mount again..
Kenny G.
DRYER EL WHIRLPOOL LDR3822PQ3 Needs knob not the original knob that came with unit. Installed timer timer ; ordrng 1 WP8544955 (knob)
Kenny G.
DISHWASHER WHIRLPOOL WDT780SAEM1 Installed wash motor from truck stock. ; used 1 W10605057 (PUMP & MOTOR) from stock
George T.
RANGE WHIRLPOOL WFG515S0EB1 Parts needed as listed..door not sitting properly..could not make original hinges work. Need to be replaced.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door) and 1 WPW10348656 (cntrl-elec)