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Local Reviews
for Red Bank, NJ
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Keith - Red Bank, NJ
Everything was good.
Guo - Red Bank, NJ
It was great!
On time, repair as promised, very friendly and knowledgeable technician.
Gary - Red Bank, NJ
Would definitely call again.
Great service
Dawn - Red Bank, NJ
Val
Val - Red Bank, NJ
Great Service
Antoinette - Red Bank, NJ
Vito
Vito - Red Bank, NJ
Very efficient, friendly and did a great job
Elisabeth - Red Bank, NJ
Superior service. Highly recommended.
Stephanie - Red Bank, NJ
Eric P. of Dan Marc Appliance Service was more than qualified. He is an expert. Knowledgeable and meticulous. Thank you, Eric P. Thank you Dan Marc Appliance!
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ02 "Ep-Installed new control, advised customer of 24-48hrs for temp regulation and adjustments"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 "Ep-installed door shims to raise door, caulked liner gap to prevent air leaking from heat exchange; used 2 WPM0274057 (SHIMS) from stock"
Brian H.
DISHWASHER WHIRLPOOL WDF550SAHS Dispenser not opening during cycle. Order Dispenser W11226203 and ACU W11230457; ordrng 1 W11226203 (DISPENSER ) and 1 W11230457 (ACU)
Eric P.
DISHWASHER KITCHENAID KDFE104DBL2 "Ep- Installed new pump&motor, same result. Confirmed voltages, fuses and motor resistance at board-good. Re-ordering pump&motor as well as control. Ordering (1) W10854215 cntrl-elec, (1)W11085683 pump&motor; ordrng 1 EXTRATIME and 1 W10854215 (CNTRL-ELEC) and 1 W11085683 (PUMP&MOTOR)"
Brian H.
WASHER WHIRLPOOL WTW4816FW2 "Unit was non responsive when i arrived. Unplugged unit and got it to power up, cons stated this is what happens all the time. Ran diagnostics and found no faults, confirmed electrical outlet is correct. Order ACU W11170319; ordrng 1 W11170319 (ACU)"
Eric P.
DISHWASHER KITCHENAID KDFE104DBL2 "Ep-Installed new pump&motor, started diagnostics. Unit fills and does nothing-motor just humms and overheats. Ordering (1) W11085683 pump&motor; ordrng 1 W11085683 (PUMP&MOTOR)"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ02 "Ep-confirmed temps in both compartments, and frosted evap cover. Contacted techline-Dustin (sr#7725123663)- removed evap cover and checked for any restrictions. De-iced and tested thermistors-8.6ohms @32°, continuity in heating element. Call techline-Ed (sr#7725124852)- confirmed proper voltage to heater when in defrost. Change main control. Ordering (1) W11174836 cntrl-elec; ordrng 1 W11174836 (CNTRL-ELEC)"
Chris H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 CH - unit is producing ice. Unit will not dispense because of damaged door liner not making contact with switch. We are still waiting for the replacement door to come in. Explained this to customer. No other functional issues not diagnosed during first visit.; saved tckt
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 "Ep-evap cover is frosted over again. Ran diagnostics to test thermistors, fans and diffuser. Checked return vent-minor icing but not restricted. Damper did function in diagnostics but there is no air flow once system is running normally . Ordering (1) W11317276 diffuser ; ordrng 1 W11317276 (DIFFUSER )"
Dennis B.
REFRIGERATOR KITCHENAID KRBL109ESS00 Db floor is all uneven left side of fridge is shimmed tried to take shim out to level door customer started to get mad said i was stupid and didn’t know what the fuc* i was doing to get out of his house
Dennis B.
WASHER MAYTAG MVWB765FW0 Db customer still at work she will reschedule call with office ; saved tckt
Dennis B.
DISHWASHER KITCHENAID KDFE104DBL2 Db raised feet no leaks detected at this time
Dennis B.
DRYER WHIRLPOOL WHD5090GW0 db unit is stacked will need 2 guys to diagnose unit properly unit will not go into diagnostic mode called tech line also Sr#7724933966 adjustment # wkg3000apl1 2 man unit is stacked; ordrng 1 2MAN and 1 W11089031 (cntrl-elec) and 1 W11239098 (cntrl-elec)
Eric P.
DRYER MAYTAG MHW5500FW1 "Ep-customer states clothing gets caught in bellow and leaked last night. Unit had F5E2(door lock) error code-cleared. Ran diagnostics-completed without leak. Cleared pet hair off inner door and bellow. Visually inspected bellow for proper installation and damage-good. Refer to owners manual p.30 under fabric damage- items must be pushed completely into machine before starting , zippers and strings closed and tied"
Dennis B.
OVEN WHIRLPOOL WFE320M0EW0 Db left rear right rear elements not heating unit needs following parts 2 x wp3149404 switch $114 2x wp3273994 element $210 trip $114.95 labor $135 total $611.97 cust paid trip and tax
Dennis B.
WASHER MAYTAG MVWB765FW0 Db gear case is extremely loud unit needs following parts ; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W11161960 (AGITATOR)
Eric P.
REFRIG/FREEZER KITCHENAID KFFS20EYMS00 "Ep-unit has bad damper motor, loud when opening and closing. Quoted $ 285.25, trip=$114.95, parts=$ 77.58, labor=$75.00. Ordering (1) WPW10257451 damper; ordrng 1 WPW10257451 (DAMPER)"
Vincent D.
WASHER WHIRLPOOL MVWC415EW1 Vd unit needs latch (W10838613) 85 trip 114.95 labor 90 tax total 309.16 cust declined paid trip 122.57 by cc ; used 1 W10838613 (LATCH) from stock
Eric P.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Ep-Installed new icemaker, manually filled via test #97. Advised customer up to 24hrs for full and steady ice production, and to discard first three batches of ice."
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ02 Db fc fan stoped spinning unit needs following parts ; ordrng 1 W10911770 (harns-wire) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)
Dennis B.
DRYER MAYTAG MGDX655DW2 Db tested unit unit ran to specs norm smells at this time could not duplicate at this time
Dennis B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Db power was off when I arrived turned power on from ui customer had prior work for similar complaint could not duplicate at this time
Eric P.
WASHER WHIRLPOOL WTW4816FW2 "Ep-installed new valve, ran diagnostics and calibration, checked for leaks. Machine functions as designed ."
Eric P.
DISHWASHER KITCHENAID KUDI02IRBS3 "Ep-Installed new valve, tested for leaks. Unit functions as designed"
Vincent D.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Vd tested unit found unit needs ice maker (W11099789) resc cust ; ordrng 1 W11099789 (icemaker)
Vincent D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Vd found float switch stuck freed tested unit ran to specs
Eric P.
WASHER WHIRLPOOL WTW4816FW2 Ep-cold water side of valve is broken. Needs new valve. Ordering (1) W11210459 valve; ordrng 1 W11210459 (VALVE)
Eric P.
DISHWASHER KITCHENAID KUDI02IRBS3 "Ep-unit is leaking from inlet valve, needs to be replaced. Ordering (1) WPW10158389 valve-inlt; ordrng 1 WPW10158389 (VALVE-INLT)"
Dennis B.
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 "Db Replaced defective LED control, control board and control tested unit unit ran to specs"
Eric P.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Ep-Installed new pump&motor, tested for leaks. Ran diagnostics to reset functions"
Dennis B.
REFRIG/FREEZER KITCHENAID KRMF706EBS01 Db unit keeps going into po every 10 min unit needs following parts led fade in and out; ordrng 1 W10804160 (LED DRIVER) and 1 WPW10624574 (POWER BOARD) and 1 WPW10675033 (CONTROL )
Vincent D.
WASHER MAYTAG MVWB765FW1 Vd tested unit found no issues at this time unit running to specs
Brian H.
WASHER AMANA NTW4516FW1 "Failed actuator w10913953 led to damaged cam w10721967Replaced both parts, working ok.; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Chris H.
OVEN KITCHENAID KFED500ESS02 CH - unit has cosmetic damage to bottom front rh corner of upper oven cavity - large cracked off piece of enamel after self clean. Oven liner is not a serviceable part. Advised customer that damage is cosmetic and not covered outside of first 30 days from dop. No functional issues found at this time
Vincent D.
OVEN KITCHENAID KEBS207BSS Vd unit running to specs the call was for refrigerator not ove unit running to specs
Vincent D.
FREEZER KITCHENAID KSC24C8EYY02 "Vd unit has insufficient compressor unit needs following part ; ordrng 1 876765 (TUBE KIT) and 1 W10309988 (COMPRESSOR ) and 1 WPW10143759 (DRIER) and 1 WPW10239732 (EVAP), need a dispatch from aig ; O-emld tckt"
Eric P.
LAUNDRY WHIRLPOOL CED9060AW1 Ep-blower wheel is broken and hits housing. Ordering (1) WPW10349492 wheel; ordrng 1 WPW10349492 (WHEEL)
Eric P.
FREEZER KITCHENAID KSC24C8EYY02 "Ep-rescheduled for 3/1/19, power outage unable to complete job; schdld next appmnt for 3/1 FRI !"
Eric P.
RANGE JENN-AIR JDS1750ES0 "Ep-installed new control, repowered unit and display is functional. Tested bake @200°-good, tested @350°-good. Unit functions as designed"
Brian H.
RANGE JENN-AIR JDS1750ES0 "diagnosed faulty Display W11179272 and ACU W10803488; as per service pointer, order Acu light kit W11254182; ordrng 1 W10803488 (ACU) and 1 W11179272 (DISPLAY) and 1 W11254182 (ACU LIGHT KIT)"
Eric P.
OVEN WHIRLPOOL WFG530S0ES1 "Ep-customer stated intermittent ignition at bake element. Adjusted ignitor, unit functions as designed"
Brian H.
DISHWASHER WHIRLPOOL WDT720PADM2 Adjusted spring Working ok
Brian H.
DISHWASHER WHIRLPOOL WDT720PADM2 "Diagnosed faulty hinge (L) W10274922, faulty hinge (R) W10274921, and 2 springs W10337934Order parts; ordrng 1 W10274921 (HINGE (R)) and 1 W10274922 (HINGE (L)) and 2 W10337934 (SPRING)s"
Brian H.
REFRIG/FREEZER KITCHENAID KFFS20EYMS02 "Replaced parts, working ok. Order additional part.Door sustained structural damage from riding on faulty cams for an extended period of time (see photo)Door should be replaced W10413519.; ordrng 1 W10413519. (RH DOOR)"
Eric P.
WASHER WHIRLPOOL WFW92HEFW0 "Ep-2nd man to DB, installed sensor and hose, relocated drain line, tested function"