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for Rocky Hill, NJ
Patricia - Rocky Hill, NJ
Jenn-air arranged a service call for my oven with a stuck lock latch. The service representative made no attempt to see what the problem was. He took a screenshot of the serial number and returned saying I needed a new range. He never once actually looked at the latch. After he left I opened up the exhaust switch area to easily free the latch.Something he’s certainly should’ve done. This was a complete waste of time and money. He is certainly not a qualified repair man.
RANGE JENN AIR SVD8310S Found faulty door latchPart nla
WASHER MAYTAG MVWB950YG0 Customer hand me a extended warranty paper picture on record ..I was trying to call customer back to explain he must call his warranty service to send us a service call ..this call came in as a cod.. customer never answered the phone..if customer call back call me order parts we need to repair this unit
DISHWASHER KITCHEN AID KDTE334GPS0 TB- Removed broken glass from drain pump. Removed glass. Tests good. Advised customer that issue is not covered. Paid labor total $79.97 by cc ref# 1872522909.
DISHWASHER WHIRLPOOL KUDG25SHBL1 Replaced parts Working ok
DRYER MAYTAG MED3500FW0 Replaced control. Unit is heating as intended. No further issue.
DRYER MAYTAG MED3500FW0 TB- Unit has failed heater relay. Replacement control needed. Rescheduled for Mon 1/14.; ordrng 1 W10875486 (CONTROL )