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for Scotch Plains, NJ
Robin - Scotch Plains, NJ
Robin - Scotch Plains, NJ
It was a positive experience, as the rep was competent in diagnosing problem. The remedy was quick and easy.
Requested service not to come
Lo - Scotch Plains, NJ
I called the day prior to request service person not to come. The service person came anyway and was banging hard on my door.
great service technician
Sharon - Scotch Plains, NJ
Moses, the service technician, did a great job of explaining our dishwasher problem and offering solutions. He was knowledgable and courteous.
Elise - Scotch Plains, NJ
The technician was friendly, professional and informative. I would definitely use your service again.
Kirk - Scotch Plains, NJ
Great service, great tech
Linda - Scotch Plains, NJ
Very happy with the great service and knowledgeable tech. Also on time and very courteous
Robert - Scotch Plains, NJ
Alex - Scotch Plains, NJ
Solid service, each time.
Fran - Scotch Plains, NJ
Service was awful, the first service visit the technician didn’t even open the door to see what was wrong with it. He indicated I needed three parts. I took another day off of work for his second service call at which point he said he could not open the door. He left with no resolution and I never got any call back or any query from the company. I would not recommend this company ever for service
DISHWASHER WHIRLPOOL GU2400XTPS3 Unit has a cracked tub and a faulty chopper. Customer will buy a new dishwasher
REFRIG/FREEZER WHIRLPOOL KRFF302ESS01 R/s f.f. door dented(see pictures on SD-Mobile). O&i part...; ordrng 1 13107885SQ (dor-fip ss) and 1 W10876598 (nameplate)
KITCHEN WHIRLPOOL KDTE334GPS0 Kg 4/22 dishwasher panel and control damaged upon delivery. Needs new panel and control; ordrng 1 W11165143 (PANEL) and 1 W11165145 (CONSOLE)
WASHER MAYTAG MVWB765FC3 Kg 4/19 checked washer found unit not operating properly due to drain being connected into 2 inch drain pipe 20 feet running on floor. Drain is clamp on with no air gap. Water does not drain through pipe. Customer needs to have plumbing on home repaired for proper operation
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Customer need after 3:30 or a saturday Checked unit found broken wire on ice maker fill line, ordered same; ordrng 1 W10917894 (ICE MAKER FILL LINE)"
OVEN JENN-AIR JJW2430DP03 Customer having issue that display of oven and microwave display don’t match completely. The reason is because the oven has a UI version of 14.00.00 and the microwave has a UI version 09.00.00. Don’t know if the microwave has a 14.00.00 version and its out of warranty
WASHER WHIRLPOOL MHW7100DW0 "Found a bad flow switch,install one test it is working good ; used 1 WPW10448876 ("
DISHWASHER KITCHENAID KDTE334GPS0 Made checks removed melted plastic from element. Tested ok
COOKTOP KITCHENAID KCGS556ESS02 Replaced faulty switch harness. Tested ok
MICROWAVE JENN-AIR JMC2430DP01 Replaced faulty console. Tested ok
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found ground fault tripped and reset. Unit operating o.k...
OVEN JENN-AIR JJW2430DP01 Replaced control to upgraded version. Tested ok
MICROWAVE JENN-AIR JMV8186AAS Made checks needs new magnetron and diode. Part is discontinued mag- W10126785 diode- DE91-70063D
MICROWAVE JENN-AIR JMC2430DP01 Has error F2E1 code ordering control ; ordrng 1 W11229663 (CONTROL PANEL)
RANGE JENN AIR JGS1450DS0 Replaced defective control panel and bezels
REFRIGERATOR WHIRLPOOL n/a "4/8/19 8:29: JF rspndd 4/5 FRI, Per notes unit is working-close out"
DISHWASHER KITCHEN AID KDTE204EPA "AD. Checked unit, found water supplied constantly to dishwasher from garbage disposal. Advised customer to get plumber to correct issue. Unit ok."
DISHWASHER MAYTAG MDB4949SHZ0 Made checks plastic item melted on heating element. Cleaned element. Tested ok. SR from safety is 7724385517
RANGE MAYTAG MGR6600FZ0 Kg 3/13 checked unit found display showing error code for control and touch pad failure. Needs new control/panel; ordrng 1 W11026866 (panl-cntrl) and 1 W11101561 (cntrl-elec)
WALL OVEN JENN AIR JJW2830WS02 Error F8E0 needs cooling fans. Ordering parts; ordrng 1 WPW10273666 ( BLOWER) and 1 WPW10273667 (BLOWER)
WASHER MAYTAG MVWB766FW Replace water valve run test ok
OVEN WHIRLPOOL JJW2830WS02 Made checks” error code F8E0 ordering parts appliance manager board blower motors..; ordrng 1 WPW10273666 (COOLING FAN LOWER) and 1 WPW10273667 (COOLING FAN) and 2 WPW10292568 (APPLIANCE MANAGER BOARD )s
REFRIG/FREEZER KITCHEN AID KFIV29PCMS03 "Replaced main control board, power board, and U.I..."
WASHER WHIRLPOOL WTW6800WW1 Kg 3/4 checked unit found washer making clicking noise and does not engaged into spin cycle. Needs new gearcase bearing kit. Customer will replace washer with new unit due to cost and age of washer. No additional repair required at this time
REFRIGERATOR KITCHENAID KFIS20XVMS11 "Replaced ice maker, tested ok..."
REFRIGERATOR WHIRLPOOL MFC2061KES12 Compressor no good evp has a blocked in only getting frost pattern on first coils that is it nothing else part number compressor w10160407. 632.83. Evap number12002041 348.38 labor 695.00 Freon 75.00 and tax. Customer going to buy new unit
REFRIGERATOR KITCHENAID KFIS20XVMS11 "Made checks” found defective ice maker, order part..; ordrng 1 WPW10300024 (ICE MAKER)"
OVEN JENN-AIR JDRP436WP02 Made checks not making sound at this time. From what the consumer is saying sound like convect fan there are 2 convect fans. Advised customer to video sound if happens again. Tested ok at this time
OVEN JENN-AIR JJW2430DP01 "Made checks advised customer that broil element will come on during pre heat and can burn food, so make sure to put food in oven after pre heat is done. Adjusted oven calibration. Tested ok"
MICROWAVE JENN-AIR JMV8208CS6 Spoke to tech line and did tests. Unit working as design. SR 7723790566 customer can contact customer service at 1800-536-6247
ICE MAKER KITCHENAID KUIC18PNZS0 Kg 1/31 Replaced defective drain pump. Checked unit through fill. No leak detected. Unit operating as designed
REFRIG/FREEZER GLADIATOR GAFZ30FDGB01 "Made checks, adjusted freezer door, tested ok..."
COOKTOP JENN AIR JGD8345ADB Unit is working fine at the moment. Customer will monitor unit
REFRIG/FREEZER KITCHENAID KFCS22EVMS8 "Replaced r/s f.f. door gasket. Also replaced water filter(customer had filter)...; used 1 W10443241 (GASKET) from stock,tested ok Job Cmpltd"
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Replace pump and latch test ok
M/W OTR MAYTAG MMV1174FZ0 "Made checks, found defective door switch, replaced switch microwave, tested ok...; used 1 W10269457 (SWITCH ) from stock"
COOKTOP JENN AIR JGD8345ADB Assisted tech fp
COOKTOP JENN AIR JGD8345ADB Replaced defective burners and valves
WSH FRT/LOAD WHIRLPOOL n/a Needs water pump and door switch door lock won’t open will get serial on return; ordrng 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)
WASHER MAYTAG MVWC565FW0 Replace all parts order test ok; used 1 W10913953 (ACTUATOR ) from stock
WASHER WHIRLPOOL WTW4855HW0 Washer check ok customer must replace safefloode hoses
WASHER MAYTAG MHW8200FW0 I was helping Omar pull broken screw test ok
WASHER MAYTAG MHW8200FW0 "Installed stator and screw test ok,tub will be pick up by George to big to fit on my truck.."
DISHWASHER WHIRLPOOL WDF550SAFB00 Upper spray are fell off
REFRIGERATOR MAYTAG MFT2673BEW10 Water filter housing leaking. O&i part...; ordrng 1 W11194438 (FILTER HOUSING )