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Local Reviews
for Sparta, NJ

Dan Marc Appliance Rated 3.7 out of 5 stars based on 6 customer reviews

Map of Sparta, NJ

Very good service, timely. Thankful that the part was under warranty.Acquisition of replacement part was obtained in a reasonable time and the instal




Review of Dan Marc Appliance


Map of Sparta, NJ

Most courteous!




Review of Dan Marc Appliance

I’ve had Clayton twice, and both times he’s extremely professional and patient with questions. Also, love that he’s very neat.


Map of Sparta, NJ

Customer Satisfaction




Review of Dan Marc Appliance

Had to had for 2 service calls even though the 1st one was misdiagnosed and was not properly repaired. This misdiagnosis led to our warranty expiring and another another charged house visit with a different diagnosis and repair. Expressed our disappointment and asked to not be charged for the follow up service call, but request was denied. Very poor customer service.


Response from Dan Marc Appliance:

We're sorry you feel we did not properly diagnose the appliance on the techs first visit. However, in looking at the history, there was a 45 day gap between the first visit and second. The initial visit resulted in the tech doing a diagnostic check and clearing the fault code that was displayed. That fault code would not have anything to do with the repair performed that day. We only charged the diagnostic fee on the initial visit and that is good for 30 days, in the event the issue you were having had come back. We would not want you to feel as though you were being overcharged, or wrongly charged, but in this case, it was not the same issue and was more than 2 weeks past the warranty of the 30 day service/diagnosis charge


Map of Sparta, NJ

Poor service




Review of Dan Marc Appliance

I have not had a very good experience at all. About 6 months ago a technician came because my dishwasher was leaking. I told him my dishes were not drying he told me to use jet dry. Well that did not work. Two weeks ago I was told my motor was shot and a new one was ordered. When the tech installed it he damaged the panel on the bottom of the door. I called that night and left a message. Two days later and I still have not received a call bavk


Map of Sparta, NJ

A+




Review of Dan Marc Appliance

Tech was extremely personable and thorough.


Map of Sparta, NJ

Very knowledgeable




Review of Dan Marc Appliance

Very knowledgeable, talked me through pros/cons of my options. Very pleased with the service.


Clayton G.

Clayton G.

WASHER MAYTAG MHW8200FW0 Clear drain back holes. Unit tests ok

Near W Shore Trail, Sparta, NJ 07871
Efrain R.

Efrain R.

RANGE WHIRLPOOL WFG745HOFS1 Repkace front burner/ checked ok

Near W Shore Trail, Sparta, NJ 07871
Frank G.

Frank G.

WASHER WHIRLPOOL MVWB835DW4 Replaced ACU...Ran diagnostics and recalibrated control

Near Byron Pl, Sparta, NJ 07871
Clayton G.

Clayton G.

WASHER WHIRLPOOL WTW7000DW3 Replace listed parts unit tests OK

Near Westgate Dr, Sparta, NJ 07871
Clayton G.

Clayton G.

DRYER MAYTAG MEDB855DC4 4-44-3Unit has errors for restricted air flow. It does have restricted air flow. Advised customer too many bends. Must fix vent.Line voltage is 255vacVoltage a bit high but not bad. ADVISED CUSTOMER TO FIX VENT PER WHIRLPOOL MANUAL

Near Maple Pkwy, Sparta, NJ 07871
Stan F.

Stan F.

DISHWASHER KITCHENAID KDTE334DSS0 Found wheels on heater causing to have a burning smell clean heater off ok ran dishwasher ok.will need new wheels.paid in full ; ordrng 4 WPW10195417 (lower roller asm)s

Near Village Ln, Sparta, NJ 07871
Frank G.

Frank G.

WASHER WHIRLPOOL WFW5620HW0 Replaced service pointer part and checked...

Near Primrose Ln, Sparta, NJ 07871
Frank G.

Frank G.

WASHER MAYTAG MHW7100DW0 Replaced control and checked...ran diagnostics...all ok

Near High Crest Dr, Sparta, NJ 07871
Frank G.

Frank G.

WASHER WHIRLPOOL MVWB835DW4 Needs main ACU and bring console as backup as this unit is dead...dismantled lid latch to get lid open for customer to remove clothing from basket; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)

Near Byron Pl, Sparta, NJ 07871
Frank G.

Frank G.

WASHER MAYTAG MHW7100DW0 Using Whirlpool “S” code for part...order part and returnNeeds main ACU...; ordrng 1 W11029154 (cntrl-elec)

Near High Crest Dr, Sparta, NJ 07871
Clayton G.

Clayton G.

RANGE KITCHENAID KFGD500ESS04 Unit had uneven burner causing burner not to light. Repaired burner. Adjust burner. Customer concerned about uneven flame. Refer to pictures. Advised customer the flame level is normal. Fluxation is normal.

Near Windy Bush Ln, Sparta, NJ 07871
Stan F.

Stan F.

DISHWASHER KITCHENAID KDPE234GPS0 Found wash motor bad will need wash motor.; ordrng 1 W11085683 (pump&motor)

Near Alpine Trail, Sparta, NJ 07871
Clayton G.

Clayton G.

RANGE KITCHENAID KFGD500ESS04 Replace control panel. Unit test OK.

Near Andover Rd, Sparta, NJ 07871
Clayton G.

Clayton G.

RAN GS 30 SC WHIRLPOOL WFG975H0HZ Adjust flames. Unit test OK

Near Woods End Ct, Sparta, NJ 07871
Frank G.

Frank G.

WASHER MAYTAG MVWB835DW4 Needs dispenser assembly ; ordrng 1 W11172234 (housing)

Near Lambert Dr, Sparta, NJ 07871
Clayton G.

Clayton G.

WASHER WHIRLPOOL WTW7000DW3 Unit has bad your case. Will need gear case clutch in motor parts. To count on return; ordrng 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)

Near Westgate Dr, Sparta, NJ 07871
Ken K.

Ken K.

REFRIG KICTHEN AID KBFN502EPA02 Adjusted right side RC door again due to making noise

Near Greenfield Hill, Sparta, NJ 07871
Frank G.

Frank G.

WASHER WHIRLPOOL WFW5620HW0 Installed dispenser and checked...also order vent tube deflector in accordance with Service Pointer W11419643 and return ; ordrng 1 W11036940 (VENT TUBE DEFLECTOR )

Near Primrose Ln, Sparta, NJ 07871
Clayton G.

Clayton G.

RANGE KITCHENAID KFGD500ESS04 F2e1Unit needs keypad. ; ordrng 1 W11101833 (panl-cntrl)

Near Andover Rd, Sparta, NJ 07871
Stan F.

Stan F.

DOUBLE WALL OVEN JENN-AIR JJW2830DP02 Wipe outer door did remove marking on door customer happy.

Near Heighwood Trail, Sparta, NJ 07871
Clayton G.

Clayton G.

OVEN WHIRLPOOL CWG3100AAS13 Unit not converted to LP.

Near Underrock Rd, Sparta, NJ 07871
Ken K.

Ken K.

REFRIG KICTHEN AID KBFN502EPA02 Installed film kit and arm on right side RC door

Near Greenfield Hill, Sparta, NJ 07871
Frank G.

Frank G.

DRYER WHIRLPOOL MEDX655DW1 Not getting 240 Volts...customer needs to call in an electrician

Near Stanhope Sparta Rd, Sparta, NJ 07871
Stan F.

Stan F.

DISHWASHER JENN AIR JDB9000CWP2 Installed wash motor tested ok no leaks.

Near Lambert Dr, Sparta, NJ 07871
Clayton G.

Clayton G.

KITCHEN KITCHENAID KICU509XBL00 Replace listed parts your tests OK

Near W Shore Trail, Sparta, NJ 07871
Stan F.

Stan F.

DISHWASHER JENN-AIR JDB8700AWP3 Will also need control panel.installed control board ; ordrng 1 W10847804 (panel-cntl)

Near Fieldview Dr, Sparta, NJ 07871
Clayton G.

Clayton G.

RANGE KITCHENAID KFGG500ESS2 Unit tests ok.

Near Megan Terrace, Sparta, NJ 07871
Stan F.

Stan F.

DISHWASHER JENN AIR JDB9000CWP2 Found wash motor stopping in mid cycle check power to it getting power but wash motor stop will need wash motor.part wash motor $171.66 +11.37 tax labor $95.00+6.29 tax trip $117.95 = $402.27 - $125.76 balance $276.51; ordrng 1 WPW10605057 (pump and motor assy)

Near Lambert Dr, Sparta, NJ 07871
Clayton G.

Clayton G.

WASHER WHIRLPOOL WFW5620HW0 Unit leaking. Will replace dispenser; ordrng 1 W11318755 (DISPENSER )

Near Primrose Ln, Sparta, NJ 07871
Ken K.

Ken K.

REFRIG/FREEZER JENN-AIR JFC2290RTB00 Replaced both RC door gaskets due to being ripped

Near Balsam Pkwy, Sparta, NJ 07871
Frank G.

Frank G.

DRYER WHIRLPOOL WED8000DW1 Replaced defective parts and checked

Near Conestoga Trail, Sparta, NJ 07871
Frank G.

Frank G.

WASHER AMANA NTW4516FW3 Found frozen drain line...unit ran ok after taking frozen drain line extension off...

Near E Shore Trail, Sparta, NJ 07871
Clayton G.

Clayton G.

WASHER WHIRLPOOL WTW7500GW2 Used console. Unit tests ok.

Near Stonebridge Rd, Sparta, NJ 07871
Stan F.

Stan F.

MICROWAVE KITCHENAID KMHC319ESS3 "Installed mag,cap,diode tested ok."

Near E Shore Trail, Sparta, NJ 07871
Clayton G.

Clayton G.

KITCHEN KITCHENAID KICU509XBL00 Unit will need ui and power control board. ; ordrng 1 W10396610 (harns-wire) and 1 W10857232 (module) and 1 WPW10396615 (display)

Near W Shore Trail, Sparta, NJ 07871
Frank G.

Frank G.

WASHER WHIRLPOOL WFW9150WW01 Replaced defective drain pump and checked ; used 1 WPW10730972 (PUMP-WATER) from stock

Near Wisteria Rd, Sparta, NJ 07871
Clayton G.

Clayton G.

WASHER WHIRLPOOL WFW5620HW0 F0e2Unit tests ok. Adjusted dispenser. Unit tests ok

Near Primrose Ln, Sparta, NJ 07871
Clayton G.

Clayton G.

DRYER WHIRLPOOL WED4850HW0 "Replaced timer, door switch and push to start. Unit tests ok."

Near Signal Hill Trail, Sparta, NJ 07871
Stan F.

Stan F.

WALL OVEN KITCHEN AID KFGD500ESS04 Found broil igniter short out called tech line does not have a quick disconnect was told to use wire nuts .sr#7726851589 customer call safety sr#ko6nk00wpl1Covers part labor and survive.; ordrng 1 WPW10324738 (igntr-oven)

Near Burnbrae Ln, Sparta, NJ 07871
Ken K.

Ken K.

REFRIGERATOR KITCHENAID KBFN502EPA02 Unit needs missing bracket for the lower grill.; ordrng 2 67006806 (SCREWS )s and 1 W10839844 (BRACKET) and 2 WP489464 (SCREWS)s

Near Greenfield Hill, Sparta, NJ 07871
Clayton G.

Clayton G.

DISHWASHER KITCHEN-AID KDTM384ESS0 Replaced dispenser. Unit tests ok.

Near Ascot Ln, Sparta, NJ 07871
Clayton G.

Clayton G.

WASHER MAYTAG MHW5630HW0 Replace listed park unit test OK

Near Trafalgar Ct, Sparta, NJ 07871
Clayton G.

Clayton G.

DISHWASHER WHIRLPOOL WDF590SAJW0 Unit needs wash motor; ordrng 1 W11085683 (pump&motor)

Near Glenside Trail, Sparta, NJ 07871
Clayton G.

Clayton G.

DISHWASHER KITCHEN-AID KDTM384ESS0 Unit needs heater and dispenser. ; ordrng 1 W10703867 (heater) and 1 W10861000 (detergent dispenser)

Near Ascot Ln, Sparta, NJ 07871