Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for the Bronx, NY
Claudia - The Bronx, NY
Great service. Technician (Jorel) was terrific
Adele - The Bronx, NY
Great Service and very helpful
Marisol - The Bronx, NY
Mom said was very helpful and most of all she was happy it was fixed, Thank You
Tony - The Bronx, NY
Everything went well
Terry - The Bronx, NY
Very professional.. Great service
Great technician service , poor quality in washing machine.
Sheena - The Bronx, NY
Washing machine could not be repaired. However, service technician was very pleasant, helpful and professional each visit.
Marc - The Bronx, NY
Wonderful. Came when expected. Thorough and resolved the issue.
3 day wait to fix leaking dishwasher
Allana - The Bronx, NY
Since dishwasher was leaking i had to turn kitchen water off. I had to wait 3 whole days to get an appointment so i didn’t have use of my kitchen for 3 days which was a major inconvenience. When the technician finally came it was a man named Marc he was extremely personable and addressed my dishwasher issue.
Geida - The Bronx, NY
Cindy - The Bronx, NY
The guy that came provided such great service as well as educational tips on my washer.
Angel - The Bronx, NY
William - The Bronx, NY
The Tech. was very good, Wish I could say the same of your phone staff.
great professional service
Joseph - The Bronx, NY
Kisha - The Bronx, NY
Above expectations service and hospitality of tech
Carole - The Bronx, NY
Rosario - The Bronx, NY
Please get back to me asap for oven trouble
Machine is still not working
Marion - The Bronx, NY
He fixed the noise, but now there is another noise- humming and the machine does not spin the clothes in the rinse cycle. It just goes on and on and on. It doesn’t even stop. Had to unplug it several times before it stopped. Had to use the drain cycle to get the water out of the clothes. Someone had to come back tomorrow of possible and fix the machine properly. Please.
Guy was great, scheduling was awful
Gloria - The Bronx, NY
They need to include the client when making appt. It wasn't fair i had to take off 4 hours when i could of taken off just 1 hour if i was called to ask what time was best for me.
Evelyn - The Bronx, NY
Louis P. - The Bronx, NY
The service call experience in question was dreadfully bad. Once the technician arrived he, despite clear fore knowledge that the washer was a commercial-grade unit (it's written in the Lowe's referral), looked at the washer from a distance and left minutes later after speaking to someone on the phone and without evaluating or repairing the washer unit. He barely said anything to the owner except that he needed to leave because they perform limited commercial unit repairs. I complained to Lowe's about this horrible experience and insultingly gigantic waste of my time. This company has a service contract with Lowe's and they will investigate the matter since this company's poor performance was a direct negative reflection on them.
Beverly - The Bronx, NY
Very professional experience from setting up appointment to notifications to outstanding service person.
Great service and clean !
Brooke - The Bronx, NY
very professional and competent. upbeat and helpful
Landi - The Bronx, NY
Amos - The Bronx, NY
After several attempts to get my refrigerator fixed I still have the same problem again and again even immediately after the technician left, time wasted . But they are on time of their appointment
Edna - The Bronx, NY
Bill - The Bronx, NY
Jerel sets the bar when it comes to excellent quality and service. Give that man a raise.
Rudolph - The Bronx, NY
Tech was courteous and knowledgeable.
Raul - The Bronx, NY
Bilqis - The Bronx, NY
The repair tech was friendly, knowledgeable and efficient.
Suzzette - The Bronx, NY
Great service tech was most informative
Lydia - The Bronx, NY
RANGE WHIRLPOOL WFG525S0HV1 Arrived at call part cust has is damaged avd to call back dealer have them re order part and call us back when she receives it ; snapped 1 QuickPics
RANGE WHIRLPOOL WFG361LVS1 "Unit tested and checked cx declined estimate will replace unit.labor 90, part 232Taxes 34"
DISHWASHER KITCHENAID KDTE334GPS0 "Check unit instruct customer to use the proper soap for unit,unit is working fine"
KITCHEN WHIRLPOOL MDB4949SHW0 check and found that the sump motor is broken; ordrng 1 WPW10591570 (SUMP AND MOTOR )
REFRIG KITCHENAID KSSC48QTS00 Install parts
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found water not draining ... clean pump and drain hose .. ran cycle .. machine ok
REFRIG/FREEZER KITCHEN AID KBFS20EVMS9 Found no irregular noises at this time .. customer instruct.. could be damper motor.... customer instruct to clean condenser ... customer will call back if noise comes back
WASHER WHIRLPOOL WFW75HEFW0 No error codes .. ran diagnostics.. found @ spin cycle .. will not go into high spin....found main control fell off and broke against tub ... stabilize board .. spin cycle good ..; ordrng 1 W11201274 (MAIN CONTROL )
DRYER WHIRLPOOL CGM2745FQ0 Ran cycle .. as of normal operation .. customer instruct on vent ...machine ok
STOVE WHIRLPOOL GW397LXUB06 As per customer... display shuts off ... oven stays on ... did not see display shut off; ordrng 1 74007498 (IGNITOR ) and 1 WPW10177195 (CONTROL)
D/WASHER UNDCTR KITCHEN-AID KUDS35FXSS Unit tested and checked unit ops fine working to manufacture specs no issue detected at time of app.cx instructed.
DRYER EL MAYTAG MED5630HW1 Found unit only receiving 124v... needs 220V.... customer instruct to repair
REFRIG/FREEZER WHIRLPOOL MFI2569VEM2 Found power to unit ... unit not coming on ... touch UI .. lites up for a second .. then goes off ... needs main control in rear ...customer instruct .. customer not repairing as of now
RANGE WHIRLPOOL WEG515S0FS0 Found knobs missing shaft clips ... adjust and secure knobs .. machine ok
DRYER EL WHIRLPOOL LDR3822PQ3 Found lint filter clogged ... unit is 110v machine ...takes too long to dry ... customer needs 220v .... customer instruct
WASHER WHIRLPOOL WTW4955HW1 error codes F0e4 ..f5e2 ..f5e3 ..f8e1 .. ran diagnostics .. calibrate unit ... customer instruct
WASHER MAYTAG MVWC565FW0 Found lid locked ... error codes f5e3 ... door tries to open ... lock wont open ..; ordrng 1 W11116594 (CONTROL ) and 1 W11307244 (LID LOCK)
WASHER WHIRLPOOL WFW6620HC0 Remove shipping bolts ... ran spin cycle ... machine ok ...
REFRIGERATOR MAYTAG WRB119WFBM00 As per customer... dispenses ice sometimes ... found tabs on liner to hold ice box in are broken ... when dispensing ice ..causes ice box to push out and not dispense ...Spoke toDustin @ techline ....SR# 7726377344 .... part is unrepairable ...
REFRIGERATOR WHIRLPOOL WRF535SWHW01 Found jazz board burnt out ....board already replaced ..spoke to Joel @ techline... ran diagnostics ... evaporator fan i recieved is correct ... after speaking with Joel from techline .. also needs harness for new fan motor ..; ordrng 1 W10503278 (CONTROL ) and 1 W11050969 (HARNESS)
WALL OVEN WHIRLPOOL WFG505M0BS0 Install parts
WASHER WHIRLPOOL WTW4915EW2 Error code f5e3 .. ran diagnostics .. calibrate unit .... customer instruct
WASHER WHIRLPOOL n/a As per customer.. unit working good
REFRIGERATOR KITCHEN-AID KFFS20EYMS04 Found water not draining .. drain clogged .. clean out drain ... clean condenser .. customer instruct
WSH FRT/LOAD WHIRLPOOL WFW92HEFU0 Error code f8e3 ..f5e2 ... ran diagnostics.. customer instruct.. machine ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found auger motor noisey ... found no ice from dispenser ... adjusted ice box ... ice came out of dispenser ....; ordrng 1 W10169511 (COUPLING) and 1 W10284487 (BRACKET ) and 1 W10317991 (MOTOR )
WASHER WHIRLPOOL WTW4816FW2 Found no error codes... ran diagnostics .. calibrate unit... ran cycle with clothes...water didnt stop filling ; ordrng 1 W11170319 (CONTROL ) and 1 WP353244 (HOSE)
WASHER WHIRLPOOL WFW88HEAC0 No error codes .. ran diagnostics... found error code f6e1 .. no water enters unit ..; ordrng 1 W10374126 (MCU) and 1 W10422888 (CCU) and 1 W10448876 (PRESSURE SWITCH )
RANGE WHIRLPOOL n/a Unit checked no model no serial gave cx estimate to repair he declined see pics
WASHER WHIRLPOOL WTW4955HW1 No error codes .. ran diagnostics .. calibrate unit.. no irregular noises @ this time.. customer instruct
DRYER EL MAYTAG MEDC215EW1 Install parts
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Needs parts... Any time after 9AM. Tech Please call customer twice b4 arrival.; ordrng 2 WPW10120018 (SLIDE, DOOR)s"
REFRIGERATOR AMANA ASD2575BRW01 "Needs parts...; ordrng 1 WPW10153550 (EXTENSION, DRAIN FITTING)"
WASHER AMANA NTW4516FW2 "Reseted main control board. Inspected for proper function. Working fine now. Door lock, Main control board."
DRYER EL WHIRLPOOL LDR3822PQ2 Part inst. Inspected for proper function. Working fine now.; used 1 WP3392519 (FUSE) from stock
REFRIG/FREEZER WHIRLPOOL GSS30C6EYY03 Auger motor is restricted with ice. Overflow of water due to water valve. Ice bin restricted with ice. Needs 2 CT to defrost.; ordrng 1 WPW10341320 (valve-inlt)
WSH FRT/LOAD WHIRLPOOL n/a Faulty door latch replaced test unit working properly ; used 1 WPW10443885 (LATCH) from stock
WASHER WHIRLPOOL MVWB835DW1 parts installed the unit is working well
DRYER GAS WHIRLPOOL WGD87HEDC0 Found idler pulley worn replaced test unit working properly
WSH FRT/LOAD MAYTAG MHW5500FC0 Unit cycle selector turns off when trying to choose cycle then have to start over. F9E1 error pump obstruction ; ordrng 1 W11201285 (ACU) and 1 WPW10605427 (PUMP )
WASHER MAYTAG MVWB955FC1 Installed main control and latch unit still failing. Test outlet found L1 to ground at 0.4 vac. Test all oulets in kitchen area all have improper polarity. Tested with techline SR number 7725191324; O-emld tckt
WSH FRT/LOAD WHIRLPOOL n/a "Found delay wash on unit set at 1hr, will not turn to 0hr. Continues to wash ; ordrng 1 W11201274 (ACU )"
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 "Gasket on FF section damaged. Liner is damaged on door, does not hold gasket to allow for air tight seal. Needs new door. ; ordrng 1 LW10651576 (dor-fip) and 1 WPW10511975 (nameplate)"
WSH FRT/LOAD MAYTAG n/a Verified voltage from source. Receiving 120V to main pcb. Unit will not power on. Pcb faulty. ; ordrng 1 W11201282 (BOARD)
RAN GS 30 CV WHIRLPOOL WFG320M0BS Unit tested and checked top of range cosmetic damage due to. Poor cleaning see pictures grease and food left on stove top rust forming due to cleaner being used to clean stove. See pics ex plained to cx not covered as per keep and care guide.