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Local Reviews
for Toms River, NJ
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Catherine - Toms River, NJ
Excellent
Great service
Barbara - Toms River, NJ
Matt was polite and answered any questions we had for him.
Fantastic service
Carmela - Toms River, NJ
Very good
Carol - Toms River, NJ
Awesome service
Carmela - Toms River, NJ
On time, knowledgeable and courteous
Genevieve
Mrs Morales - Toms River, NJ
Service was great . Repairs were done in a shorter period of time than we were told it would take .
Great service
Nancy - Toms River, NJ
Great Service
Anthony - Toms River, NJ
Tyler was very educated in the Maytag machine i had, he came to diagnose it ordered the parts , came back to fix it . I finally have a quiet washer .
Great service
Charles - Toms River, NJ
Great service!
Jodi - Toms River, NJ
Tech was great. Had to come out 3 times. We had a tech prior and he couldn't determine the problem. He took the time to identify and fix the issue. We now have a stovetop that works.
Great Service
James - Toms River, NJ
It to bad Whirlpool makes noisy WM Making the gears out of plastic. It sounds like you have a twenty yr old machine needing a cam Kit?
Service
Mark - Toms River, NJ
Great service
Great Service
William - Toms River, NJ
Good Job,quick
Danielle - Toms River, NJ
Great service men
Laura - Toms River, NJ
Informative, considerate, neat
Great Service
Virginia - Toms River, NJ
He was courteous and efficient at his job
informative
"Papson - Toms River, NJ
Great service!!
Patricia - Toms River, NJ
I’ve had a few “experiences” w/my dishwasher.... I’ve had Tyler here I think 3 times, maybe 4. Always something. There was something “unique” about my door; he hasn’t been the ONLY repair person to mumble that to me.... Well, back in July, 2018, Tyler sat on my kitchen floor for almost 3 hours trying to figure it out. He reached out to others but he was left to figure out the puzzle. I could see he didn’t want to give up. Tyler did get me back up and running but the damn handle was still a problem. He recently came back 2/25/19 and did figure it out and I’m so lucky to have had him be my repair person. Thanks so much Tyler. He was SO determined to make it right and he did!!! Can’t thank you enough ... a true asset to your company! He made sure the customer was very satisfied and I was!! A really nice guy too! Regarding the price - I clicked EXCELLENT but I have the extended warranty, which thank God for.
Great Service!
Chris - Toms River, NJ
Highly recommend... Chris was very knowledgeable, friendly, and helpful.
Amy
Amy - Toms River, NJ
No happy with the service at all. The tech spoke to my husband like he didn’t know how to push a button and then made us feel like we were incapable of doing it correctly. I had to later call to speak to someone bc the problem was never resolved. Thankfully the woman I spoke w was kind and talked me through it and now I have no problems.
Great service
Theresa - Toms River, NJ
maytag
Marianne - Toms River, NJ
the service man was very good, However I am not happy with the self clean, It is misleading , this is not a self cleaning oven, all it does is steam. I never would of purchased this if I knew this wasn't a self cleaning oven
Matt is great
Diane - Toms River, NJ
Matt S.
REFRIG/FREEZER WHIRLPOOL WRS321SDHW02 "Customer complaint, fridge rolls forward when opening the doors. Whirlpool sent him some type of wheel chocks that have sticky tape but they wont stick to his wood floor that has a clearcoat finish. I advised him to go buy 3m double sided tape to use on the chocks or some rubber door stops as this is an installation issue/flooring issue and there is nothing i can do about it. See photo."
Matt S.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Ordering a new icemaker. None in van stock. 4317943; ordrng 1 4317943 (icemaker only)
Matt S.
REFRIG/FREEZER WHIRLPOOL WRS321SDHW02 "Customer complaint, fridge rolls forward when opening the doors. Whirlpool sent him some type of wheel chocks that have sticky tape but they wont stick to his wood floor that has a clearcoat finish. I advised him to go buy 3m double sided tape to use on the chocks or some rubber door stops as this is an installation issue/flooring issue and there is nothing i can do about it. See photo."
Matt S.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Ordering a new icemaker. None in van stock. 4317943; ordrng 1 4317943 (icemaker only)
Tyler S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Installed light switch in RC, tests good."
Tyler S.
DRYER - GAS MAYTAG MGDB725BW0 "Installed door catch, tests good."
Tyler S.
WASHER MAYTAG MVWB725BW0 Installed new tub assembly. Tests good.
Matt S.
WASHER MAYTAG MVWB725BW0 Assisted ty
Marc C.
DISHWASHER WHIRLPOOL WDF520PADM7 Tested unit found loose wire nut causing dead unit i replaced wire nuts tested unit ok
Marc C.
KITCHEN KITCHENAID KDTE234GPS0 Tested unit screws and mounting brackets missing; ordrng 2 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRB322DMBB00 "Installed new freezer glides, tests good."
Tyler S.
DISHWASHER WHIRLPOOL WDT780SAEM1 "Installed parts, tests good."
Matt S.
KITCHEN WHIRLPOOL WDT730PAHZ0 New springs installed. With the dishwasher out of the cabinet it makes no noises. Once the dishwasher is in the cabinet the springs are making noise due to them rubbing on the inside of the cabinets. Nothing further can be done. It is installation. Working properly.
Marc C.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Installed ice maker tested fill ok
Marc C.
DRYER MAYTAG MGDX655DW2 Timer no good needs timer. Paid in full service and labor ; ordrng 1 WPW10642928 (timer)
Matt S.
DRYER WHIRLPOOL MEDC215EW1 After waiting for the customer for approximately 30 minutes she arrived at the house. Turns out the problem mall was the circuit breaker was turned off but it was mislabeled for the range. Customer cannot find the receipt while I was looking at the unit and her fiancé is not sure where he put it he is at work at the time. I advised her that I need a receipt in order for us to get paid for the service call or they will be getting charged for the service visit which she said that they just bought the machine a few weeks ago and she cannot pay for service. I gave her the company email address and asked her to please Send a copy of the receipt as soon as you find it otherwise they will be billed for the service charge. Dryer working properly.
Tyler S.
DISHWASHER KITCHENAID n/a "Has error codes for OWI sensor and control. Quoted for both parts $527.74. Declined repair and paid $122.57 by card. Please send a paper receipt to customer, does not use email. Trip $114.95, Labor $135, Parts $245.00, tax $32.79."
Tyler S.
DISHWASHER WHIRLPOOL WDF518SAHM "Installed dispenser assembly, tests good."
Matt S.
REFRIGERATOR JENNAIR JFC2290VEP8 Installed a new icemaker W10884390. Working properly.; used 1 W10884390 (ICEMAKER) from stock
Matt S.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 Installed new switch. However during removal of the old switch it started breaking apart because it was glued in tight with the expanding foam. The removal process wound up causing some damage to the liner. Ordering liner epoxy. W10841140; ordrng 1 W10841140 (adhesive)
Marc C.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Either ice maker or water valve bad no water or electric hooked up to test unit i am ording both for return visit will send back one not needed; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
Marc C.
MICCROWAVE KITCHENAID KMHC319ESS4 Assist tech with a 2 man job
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRB322DMBB00 "Ordering new freezer glides, they stick making door hard to open.; ordrng 2 WPW10120018 (SLIDE)s"
Matt S.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 New nlet valve installed. Working properly.
Matt S.
DISHWASHER AMANA ADB1400AGS1 Installed new door switch. Tested and working properly.
Tyler S.
WASHER MAYTAG MVWC565FW1 Customer canceled.
Tyler S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Left fresh food door light switch is faulty. Light does not come on if just left door is open. Ordering 2 light switches. ; ordrng 2 WPC3680310 (SWITCH-LI)s
Chris H.
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 "CH - customer had frost build up in fc. Door seal is good. Door rails were hanging up slightly - greased rails to correct. No new frost generation since customer first found it and emptied fc. Unit tests good, no other functional issues found at this time. Customer paid servic fee plus tax, $122.57 total by check# 0469"
Frank C.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 "Replaced faultyvalve, checked operation ok"
Tyler S.
DISHWASHER KITCHENAID KDTE104ESS1 "Found faulty wash motor, replaced sump assembly from stock. Tests good.; used 1 WPW10605057 (PUMP&MOTOR) from stock"
Tyler S.
WASHER MAYTAG MVWC400XW2 "Needs lid lock and control. Quoted $677.02. Customer paid just the trip $122.57 with cash. Trip $114.95, Lock $55.00, Control $375.00, Labor $90.00, tax $42.07."
Matt S.
WASHER WHIRLPOOL WFW97HEDW0 "Serious damage to the tub, basket, bellow and suspension. Cannot look up parts as the mdl serial numbers are worn off of the sticker. Customer will need to call whirlpool for a replacement mdl sticker in order for parts to be looked up. Needs a new tub assembly, suspension and a 2 man. WPW10450389 WPW10261492 tight space.; ordrng 1 WPW10261492 (shock absorber) and 1 WPW10450389 (tub-outer)"
Matt S.
WASHER MAYTAG MVWB850YW0 Installed new drain hose. Working properly. Collected balance. 141.29 cc
Matt S.
FREEZER WHIRLPOOL WRT311FZDB01 New fc door and emblem installed. Working properly.
Matt S.
WASHER AMANA NTW4516FW2 Hot and cold water hoses reversed. Corrected and tested. Working properly.
Matt S.
WASHER MAYTAG MHW3505FW1 No trouble codes present. Recommend clean washer cycle with 1 cup white vinegar only a few things mesmto remove any detergent residue which could cause issues including staining.
Matt S.
RANGE WHIRLPOOL WFG525S0HZ0 Condensation building up in front of the vent due to heat meeting cooler cooktop and grates and depending on humidity level may cause more or less condensation. Previous call to techline by pc richard and also was forwarded to engineering dept and they also said this is normal. Techline person i spoke to made me aware of this. SR#7725013173.
Matt S.
DRYER MAYTAG MGDX655DW0 "Pulley on motor broke. Needs a new motor and belt as the belt is also damaged. Quoted trip 114.95 parts 54.00 (motor under warranty) labor 135.00 total w/tax 324.09 paid in full cc. Installed new motor and belt. Working properly. 279827 WPW10198086; ordrng 1 WPW10198086 (belt), used 1 279827 (motor) from stock"
Matt S.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Ordering a new compressor WPW10507886 and install kit. 482801. No system charge. ; ordrng 1 482801 (mount-tray) and 1 WPW10507886 (compressor)
Matt S.
WASHER MAYTAG MVWB850YW0 Needs a new drain hose WPW10363893 collected half of trip 114.95 part 15.06 labor 135.00 total w/tax 282.57. Paid 141.28 owes 141.29 very tight space. Extra time. ; ordrng 1 WPW10363893 (hose)
Matt S.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Unit was unplugged on arrival. Plugged it back in and waited a bit. Has full frost pattern. Advised to leave plugged in for 2 days with water bottles in both compartments so we can get product temps.
Tyler S.
DISHWASHER KITCHENAID KDPE234GPS0 "Installed new sump, tests good."
Matt S.
WASHER AMANA NTW4516FW3 Had a queen size blanket in the washer and machine was off balance and walked. Also washer needs to be raised 2 inches since the tug assembly drops down as water fills and weight of items causng tub to contact floor add ng to the issue. Recommend having nstaller return to raise the washer. Also advised this machine was not really designed to handle the weight of a queen blanket. Working properly.
Tyler S.
DISHWASHER WHIRLPOOL WDF518SAHM Has faulty dispenser. Doesn’t open to allow detergent out.; ordrng 1 W11226203 (DISPENSER)
Matt S.
DRYER AMANA NGD4655EW2 Dryer vent hose completely crushed. No airflow escaping. Dryer m temp reaching 365 degrees and is a fire hazard. Have installer return to replace the hose. Almost use flexible hose not rigid aluminum hose.