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Local Reviews
for Upper Freehold, NJ
Great Service
Kathy - Upper Freehold, NJ
Trevor did ma great job.
Oscar - Upper Freehold, NJ
great service
Rosario - Upper Freehold, NJ
Awesome Service
Joe - Upper Freehold, NJ
Matt was extremely professional and knowledgable. He fixed our fridge and we're super happy with everything. We highly recommend him.
Trevor B.
WASHER MAYTAG MVWB955FC1 TB- Installed new drain pump. Tests good.
Trevor B.
MICROWAVE WHIRLPOOL CAE2745FQ1 "TB- Installed new actuator, capacitor, and belt pulley. Tests good, control not needed.; used 1 W10721967 (CAM) from stock"
Trevor B.
DISHWASHER WHIRLPOOL WDT720PADW1 "TB- Corrected pinched wiring at junction box. Unit control is dead. Verified 120VAC into control, no output. Needs replacement control and UI.; ordrng 1 W10751502 (CONTROL ) and 1 W10861747 (UI)"
Brian H.
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Authorization WP3XMP3XPL2 Replaced parts, working as designed."
Robert D.
MICROWAVE WHIRLPOOL WOC54EC0AS04 Replaced control and temp sensor. Checked operations and everything test ok. No further issue.
Trevor B.
WASHER WHIRLPOOL CAE2745FQ1 "TB- Unit has faulty shifter. Also control not reading basket rpm in test mode. Needs replacement control, capacitor and shift actuator.; ordrng 1 W11188527 (CONTROL ) and 1 W11212745 (ACTUATOR ) and 1 W11227944 (CAPACITOR )"
Trevor B.
REFRIG/FREEZER WHIRLPOOL GSF26C5EXY03 TB- Unit has broken broken wiring harness at lower freezer door hinge. Unit needs replacement freezer door. Door is discontinued. Unit non-repairable. Paid service fee $125.76 by cc ref# 2013886425.
Trevor B.
MICROWAVE DRAWER JENAIR JMC2430WP02 TB- Unit needs replacement door hinges. 2 man return needed.; ordrng 2 W10874474 (HINGE)s
Trevor B.
LAUNDRY MAYTAG MVWB955FC1 "TB- Customer states that clothing does not come out clean after cycle is finished. Ran diagnostics, all unit operations are normal. Unit had off balance and over load error codes stored. Ran load size recalibration and educated customer on proper loading techniques and advised to run clean washer cycle before resuming use."
Robert D.
DISHWASHER JENN AIR JDB9800CWP2 Glass stuck in drain. Removed blockage. Checked operations and everything test ok.
Trevor B.
WALL OVEN JEN AIR JJW2430WP02 TB- Unit had stored F1 E1 (main control) fault. Unit functions test good in diagnostic tests. Reset power to unit and verified bake cycle is working normally.
Trevor B.
OVEN KITCHENAID KOSC504ESS00 TB- Adjusted temperature calibration. Paid service charge $122.57 by check #522.
Trevor B.
WASHER MAYTAG MVWB835DW4 "TB- Customer states that unit has intermittent issue of not progressing through a spin cycle. Says that unit will revert back to beginning of rinse and spin and sometimes does not complete. Stored error codes: F0 E3 (overload) and F2 E1 (stuck key). Inspected all drive parts and checked for clothing, etc in between inner basket and tub (none found). Ran diagnostics and verified all unit operations working as designed. Advised customer on how to correct off balance and over-sudsing issues. Could not duplicate customer issue at this time. Advised customer to record if issue persists."
Trevor B.
RANGE JENN AIR JDRP436WP02 "TB- Installed new display control. Display came back to life, however unit codes out F2 E3 (keypad hardware failure). Continuity tests on UI harness were good. New UI is faulty. Reordering user interface control and communication harness. Balance $213.20 due on return.; ordrng 1 W10344051 (HARNESS ) and 1 WPW10464535 (CONTROL )"
Trevor B.
REFRIG/FREEZER KITCHEN AID KBFS25EWMS10 TB- Installed updated drain tube. Removed ice buildup from freezer. Tests good. Paid total $202.53 by cc ref# 1637995782.; used 1 W10619951 (grommet) from stock
Trevor B.
DRYER WHIRLPOOL WED92HEFW0 "TB- Installed new drum. Since previous visit old drum issue worsened. Broken drum piece wore a hole all the way through right side of unit cabinet. Issue will be reported to extended warranty company. With new drum installed, unit tests good.; ordrng 1 W11233548 (SIDE PANEL)"
Trevor B.
REFRIGERATOR JENN-AIR JS48PPDUDB15 "TB- Found slight frost buildup on upper center of freezer interior liner. Gasket appears to be making contact all the way around. Noticed that on upper corners of gasket the magnet has slightly slipped downward, however does not seem to be causing issue. Removed frost buildup and heated door gasket for better seal. No other issues found at this time."
Trevor B.
RANGE JEN-AIR JDRP436WP02 TB- Replaced spark module and re-ignition modules. Tests good. Paid balance $202.15 by check #5622.
Trevor B.
RANGE KITCHENAID KSDB900ESS2 TB- Found stored F2 E1 (stuck key) error. Tested all button functions and found no issues. Advised customer on common causes of issue and how to avoid. No functional failures found at this time.
Trevor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 TB- Unit low on refrigerant again. Dye drier was installed 4 days prior on 5/20/19. Unit running at 15” vacuum on low side and 90psi high side. No visible dye leak found. Filed report w/ WPL (SR# 7724932952). Unit has been designated for exchange review. Customer will be contacted by Whirlpool with final resolution.
Trevor B.
RANGE JEN-AIR JDRP436WP02 TB- Unit needs replacement spark module. Paid $205.15 by check #5605. Owes $205.15 on return.; ordrng 1 WPW10475147 (SPARK MODULE)
Matt S.
REFRIGERATOR WHIRLPOOL KRFC604FSS00 New control and ff evap cover installed. Allow 12-24hrs for normal temps.
Trevor B.
DISHWASHER WHIRLPOOL WDT720PADW1 TB- Customer’s drainage plumbing is not correct. Dishwasher drain incorrectly connected to a pressure relief stem and not to main drain line. Drainage from sink is able to feed back into dishwasher drain line which is allowing soapy water from sink back into dishwasher. Advised customer to call plumber to resolve issue. Unit functions test good otherwise.
Matt S.
REFRIGERATOR WHIRLPOOL KRFC604FSS00 Ordering software updated control and evap cover W10889360 W11332011; ordrng 1 W10889360 (cover-evap) and 1 W11332011 ( ONTROL)
Matt S.
DISHWASHER JENN AIR JDB9800CWP2 Has no power from the power supply in the junction box under the dishwasher. Need to have electrician return and check more thoroughly. Photo taken with meter leads hooked up showing 124 millivolts. Not getting 120vac. If we return for this same issue and still find no power from the home electrical a service fee of 122.57 will apply.
Trevor B.
BUILT-IN M/W JENN-AIR JMC8130DDB TB- Customer stated upon arrival that he canceled service with DanMarc as he purchased extended service contract with Sears. No service work performed at this time.
Trevor B.
DRYER WHIRLPOOL WED5000DW2 TB- Exhaust vent completely clogged with lint. Advised customer to clean. Dryer working as designed.
Jason T.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "recall” Made checks” instructed customer water temperatures, units ok..."
Trevor B.
DISHWASHER KITCHENAID KDPE234GPS TB- Installed new sump assy. Tests good.
Trevor B.
WASHER WHIRLPOOL WTW5000DW1 TB- Installed new water valve. Tests good.
Trevor B.
MW-HOOD COMBO WHIRLPOOL JMV8186AAS TB- Unit needs replacement magnetron. Replacement parts are no longer available. Unit is non-repairable. Customer refused to pay service charge stating that Jenn-Air advised if unit couldn’t be repaired then no fee would be incurred. Explained to customer that is not correct and that trip and diagnostic fee is incurred regardless of wether the unit is repairable or not. Customer began to argue and did not pay service charge. Left customers home.
Robert D.
DISHWASHER JENN-AIR JDB8700AWP3 Replaced control. Full response. Everything test ok. No further issue.
Brian H.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00 Ice container auger coupler (W11109888) and auger motor coupler (WP2220458) are not engaging. Order parts; ordrng 1 W11109888 (ICE CONTAINER) and 1 WP2220458 (COUPLER)
Frank C.
OVEN WHIRLPOOL KEBC207KSS05 Ordered part ; ordrng 2 W10401225s and 1 WPW10158497
Robert D.
DISHWASHER WHIRLPOOL WDF520PADM7 Advised cust on using high temp wash and turning hot water on at sink prior to starting cycle for optimal drying results. Also adjusted rinseaid meter to max. No issue.
Trevor B.
REFRIGERATOR KITCHENAID KBSD602ESS00 TB-Installed new IM optics and smart valve. Tests good. Advised customer to allow 24 hours for ice bin to fill.
Trevor B.
REFRIGERATOR KITCHENAID KBSD602ESS00 TB-Installed new IM optics and smart valve. Tests good. Advised customer to allow 24 hours for ice bin to fill.
Trevor B.
WASHER WHIRLPOOL WFW92HEFW0 TB- cleared debris from drain pump. and advised on detergent concentration based on detergent customer is using. Ran diagnostics and found no functional issues at this time.
Trevor B.
REFRIGERATOR KITCHENAID KBSD608ESS01 TB- Water supply to unit was off. Turned on and tested IM and dispenser. Tests good.
Robert D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced sump. Checked operations and everything test ok. No further issue.
Trevor B.
MICROWAVE JENN-AIR JMC2430DP01 TB- Installed new control panel. Tests good.
Trevor B.
WASHER WHIRLPOOL WTW8500DC2 TB- Unit needs new UI and control. Rescheduled for Mon. 1/7.; ordrng 1 W10812418 (CONTROL ) and 1 W10838672 (CONSOLE )
Trevor B.
WASHER WHIRLPOOL WTW8500DC2 TB- Unit needs new UI and control. Rescheduled for Mon. 1/7.; ordrng 1 W10812418 (CONTROL ) and 1 W10838672 (CONSOLE )
Trevor B.
WASHER WHIRLPOOL WTW5000DW1 "TB- Unit has two issues; weak run capacitor and intermittent control failure(not recognizing state of lid lock). Tests on lid lock are good at this time, issue is intermittent. Ordering replacement parts. Customer rescheduled for Fri. 12/28.; ordrng 1 W10838613 (LID LOCK) and 1 W11116590 (CONTROL ) and 1 W11158831 (CAPACITOR )"