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Local Reviews
for Wall Township, NJ
Powered by Fluid LOCALWhirlpool oven new damaged
Jill - Wall Township, NJ
Brian H. was professional, knowledgeable and friendly. I was not getting a repair, I was reporting a damaged new stove.
on the mark with service
Larry - Wall Township, NJ
Chris was polite and professional -- Good guy he is an asset to Dan Marc ref. was under warranty
Great
Jack - Wall Township, NJ
Punctual. Polite and knowledgeable. Recommended
Good service and advice
Robert - Wall Township, NJ
great
Barbara - Wall Township, NJ
Great service
Charles - Wall Township, NJ
Very informative.
lip service
Dante - Wall Township, NJ
To have a technician tell me that the unsatisfactory refrigerator freezer drawer door is how it came out of the factory is a colossal waste of time. I can't believe that Frigidaire manufacturing Quality Control let a poorly designed part pass.
Defective Evaporator replacement
Ryanne - Wall Township, NJ
Tyler was great!
Excellent all around!
Alli - Wall Township, NJ
Brian H.
RANGE WHIRLPOOL WFG775H0HZ0 "Found oven door skewed from left to right. In addition, the warming drawer below the oven door is not closing flush to liner and is skewed as well. Called tech line to discuss issue and it was determined the unit has a damaged chassis and will need to be exchanged. SR# 7727361212"
Marc C.
DRYER WHIRLPOOL WGD8000DW4 Install belt idler pulley rollers roller shaft mastic pads tested unit quiet
Chris H.
REFRIG/FREEZER KITCHENAID n/a CH - customer canceled service
Eric P.
REFRIGERATOR WHIRLPOOL KBFS25EVMS00 Ep-installed new plate and customer provided filter. Purged for air pockets. Machine functions as designed
Trevor B.
DRYER WHIRLPOOL CGM2795FQ0 TB- Replaced burner assy. Gas leak found from incoming supply line. Advised customer to replace gas supply line and coupling. Left gas shutoff and advised customer not to use.
Eric P.
REFRIGERATOR WHIRLPOOL KBFS25EVMS00 Ep-unit has a broken filter plate allowing filter to drop out and hang. Ordering (1) WP67001668 plate-fil; ordrng 1 WP67001668 (plate- fil)
Eric P.
WASHER WHIRLPOOL WTW5000DW2 "Ep-120vac @outlet and board, removed J12 connector and confirmed -12vdc. Unit has bad board. Ordering (1) W11116590 cntrl-elec; ordrng 1 W11116590 (cntrl-elec)"
Chris H.
DRYER WHIRLPOOL CGM2795FQ0 "CH gas leak detected at rear of unit. Could not determine which side of coupling leak is coming from - supply line from wall or burner assembly. Did a bubble test at coupling point - no bubbles detected. Unit needs burner assembly {285904}. If leak persists after burner has been changed, problem is with the supply line and customer will have to contact a licensed plumber or installer to replace. Called WP Safety to report. Part covered under 24 mo parts warranty. Concession for labor - WP32O00WL1. Extra time on return; ordrng 1 285904 (BURNER ASSEMBLY)"
Chris H.
OVEN KITCHENAID KEBS207BSS00 CH - assisted with 2man
Brian H.
OVEN KITCHENAID KEBS207BSS00 "Replaced parts, working ok."
Chris H.
DISHWASHER WHIRLPOOL WDT750SAHZ "CH - found unit with no stored fault codes. Unit fills, circulates, and drains normally. After circulating for a few minutes, water in tub appeared very cloudy. Filter and screen not were sitting loose in tub - reinstalled to correct. Advised customer to run a clean cycle using affresh, and to run hot water at the tap before starting a wash cycle. No other functional issues found at this time"
Chris H.
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 "CH - installed new valve - while im fill tube was disconnected from valve, attempted to blow through tube - tube is blocked. Jumped out im - no water to im. Ohmed out fill tube heater - reads ol. Also, fc led is out, top rc leds are dim. Called techline to document, sr# 7727159950. Unit needs new fill tube assembly {W11238340}, led module {W11205083}, 2 job count on return ; ordrng 1 W11205083 (LED MODULE) and 1 W11238340 (FILL TUBE)"
Chris H.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "CH - replacement rc door had dent in upper lh edge, reordering rc door {13107554SQ}, plug x2 {WP12246610}; ordrng 1 13107554SQ (RC DOOR) and 2 WP12246610 (PLUG)s"
Eric P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Ep-unit drips from water dispenser. Adjusted water pressure at supply line, still drips. Contacted techline-Leon(sr#7727122312)- part number for check valve. Ordering (2)WP2314271 connector,(2)8201815 connector; ordrng 2 8201815 (connector)s and 2 WP2314271 (connector)s"
Chris H.
OVEN KITCHENAID KEBS207BSS00 "CH - applied touchup paint to lower oven liner. Attempted to install upper oven convect fan - found shaft of fan motor is wobbling. Unit needs convect fan {W10794022}, 2 man due to installation location, 2 job count on return; ordrng 1 W10794022 (CONVECTION FAN)"
Chris H.
DISHWASHER KITCHENAID KUDE70FXSS5 "CH - installed parts - tests good. Ran unit, no leaks detected"
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 Db unit isn’t filling for bottom ice maker unit needs valve ; ordrng 1 W10886931 (icemaker) and 1 W11129435 (valve)
Chris H.
KITCHEN JENN-AIR JDB9000CWS3 "CH - found 7nit with upper rack rails separating. Cabinets had a strip of moulding on either side of unit, making it impossible to pull out unit for repair without removing moulding. Explained to customer and had her sign damage waiver. Removed moulding on rh side without damage. Installed new rh and lh upper rack rails - tests good. No other functional issues found at this time"
Chris H.
OVEN KITCHENAID KEBS207BSS00 "CH - upper oven convention fan is making a metal on metal noise during preheat - fan blade appears to be warped. Damage to enamel in bottom of lower oven. Unit needs new covent fan {W10758272}, nut {WPW10116349}, touch up paint {W10791627}, 2 job count on return ; ordrng 1 W10758272 (CONVECT FAN) and 1 W10791627 (PAINT) and 1 WPW10116349 (NUT)"
Chris H.
DISHWASHER KITCHENAID KUDE70FXSS5 "CH - unit has multiple issues. Signs of leaks from door gasket and below float switch assembly. Drain pump has a broken impeller. Insulation block behind toe kick is saturated. Unit needs new drain pump {WPW10531320}, housing {W10873429}, gasket {WP8531743}, nut {WPW10195038}, gasket {W10300924V}, panel {W10871196}, shield {W11172908}, 2 job count on return ; ordrng 1 W10300924V (GASKET) and 1 W10871196 (PANEL) and 1 W10873429 (HOUSING) and 1 W11172908 (SHIELD) and 1 WP8531743 (GASKET) and 1 WPW10195038 (NUT) and 1 WPW10531320 (PUMP)"
Chris H.
REFRIGERATOR WHIRLPOOL WRS586FLDM01 CH - installed new diffuser and cover - tests good
Chris H.
WASHER WHIRLPOOL WTW4855HW1 CH - installed new inlet valve - tests good
Chris H.
WASHER WHIRLPOOL WTW4850HW1 CH - found unit with stored f8e1 fault. Unit has no cold water coming through inlet line. This is a plumbing issue. No functional issues with unit itself found at this time. Advised customer to contact a licensed plumber to resolve
Frank C.
MW OVEN COMBO JENN AIR JMW2427DS01 Replaced console checked operation OK
Frank C.
REFRIGERATOR WHIRLPOOL MBF1956KEW "Found unit needs new high side hot loop, compressor, evaporator and Nitrogen flushing. System is moisture contaminated. 2 men, 3 hours! Double S/S rate plus 2nd man charge.. One of the parts is no longer available unit is unrepairable. 67004203 NLA. Contract company needs to be notified"
Chris H.
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "CH - unit needs new diffuser {W11164593}, cover {WPW10457601}; ordrng 1 W11164593 (DIFFUSER) and 1 WPW10457601 (COVER)"
Chris H.
OVEN WHIRLPOOL MGR5875QDS "CH - installed new bake ignitor {12400035}. New ignitor functions normally. No gas flow into venturi tube. Adjusted regulator and reseated burner multiple times - problem persists. Bottom of oven appears slightly warped, possibly causing a bad connection. Unit needs new regulator {12002604}, bake burner {31945701}, 2 job count ; ordrng 1 12002604 (REGULATOR ) and 1 31945701 (BAKE BURNER)"
Chris H.
WASHER WHIRLPOOL WTW4855HW1 CH - unit has stored f8e1 fault. Cold water inlet valve is failed. unit needs new valve {W11210459}; ordrng 1 W11210459 (INLET VALVE)
Chris H.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ02 CH - unit leveled to correct. Doors and drawers functioning normally. No other functional issues found at this time
Tyler S.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 A couple items froze on top shelf of RC. Instructed on air flow and not blocking damper. Raised temps to 3 and 40. Tested damper in diagnostics and thermistors read acceptable range.
Chris H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "CH - icemaker has been previously replaced by another company. No function from icemaker motor in diagnostic step 59. Found error code E2 was in step 56. Also, fill tube appears to partially frozen. Unit needs new heater {W11087201}, icemaker {W11294907}; ordrng 1 W11087201 (HEATER) and 1 W11294907 (ICEMAKER)"
Vincent D.
DRYER MAYTAG MGD5630HW0 Vd cust stated unit was making a screeching noise but cust advised it stopped happing and we could not duplicate the noise
Chris H.
OVEN WHIRLPOOL WFG505M0BS3 "CH - no fault codes. Bake ignitor had shorted element - replaced from truck stock {12400035}. Ignitor is now cutting out after 2-3 seconds. Also, oven cavity light socket has broken clip and is pushed up into body of unit. Unit needs new ignitor {W11176454}, control {W11126814}, socket {W10856866}, bulb x2 {W10888179}, 2 job count on return ; ordrng 1 W10856866 (SOCKET) and 2 W10888179 (BULB)s and 1 W11126814 (CONTROL) and 1 W11176454 (IGNITOR), used 1 12400035 (igniter) from stock"
Eric P.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Ep-Installed new humidity control slide, machine functions as designed"
Chris H.
OVEN JENN-AIR JJW3430DS02 CH - installed parts - tests good
Chris H.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "CH - inspected unit - no visible damage to any hinges, doors, rails, or gaskets. Unit is level. Called techline, sr# 7726503908 - unit has been deemed unrepairable. Advised customer that WP customer service will contact her directly to follow up and resolve."
Eric P.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Ep-installed new shelf and added silicone to track for ease of opening
Chris H.
DISHWASHER KITCHENAID KDPM354GPS0 CH - unit needs new side tub plug {W10795980}; ordrng 1 W10795980 (TUB PLUG)
Chris H.
OVEN JENN-AIR JJW3430DS02 "CH - customer complaint matches “ghost light” issue. Unit also having reoccurring f2e1 and f6e0 faults. Verified that unit has ui software version 13.0.0. Verified continuity of p1-4 to j15-3 and p1-5 to j15-2.Unit needs new console {W11087468}, control {W10821712}, oven cart and 2 job count on return; ordrng 1 OVENCART and 1 W10821712 (CONTROL) and 1 W11087468 (CONSOLE)"
Eric P.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Ep-adjusted level of unit (thick tile floor) to prevent door from slamming shut on customer. Drawer slide is difficult and not rolling smooth. Shelf is also damaged. Ordering (4) WP99003172 silicone l, (1) W11243759 shelf-glas; ordrng 1 W11243759 (shelf-glas) and 4 WP99003172 (silicone l)s"
Chris H.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "CH - installed lh rc door shim. Pantry drawer is still hitting gasket due to lh door not swinging open fully. Cabinet panel is installed incorrectly - bottom lh corner is making contact with hinge assembly, restricting door swing. This is an installation issue- advised customer to contact installer to correct. No other functional issues found at this time"
Chris H.
WASHER WHIRLPOOL WFW75HEFW0 CH - installed parts- tests good
Chris H.
KITCHEN WHIRLPOOL JMDFS24GS00 "CH - unit needs new stop switch {W11199805}, drawer gear {W11199810} 2 man on return; ordrng 1 W11199805 (STOP SWITCH) and 1 W11199810 (DRAWER GEAR)"
Chris H.
REFRIG/FREEZER WHIRLPOOL WRT314TFDW00 "CH - unit shows signs of low charge/possible ss leak. Needs new compressor {WPW10507886}, mounting kit {482801}, drier {W10843121}, sealed system tech and extra time on return; ordrng 1 482801 (MOUNTING KIT) and 1 W10843121 (DRIER) and 1 WPW10507886 (COMPRESSOR )"
Chris H.
DISHWASHER KITCHENAID KUDE40FXSP0 "CH - unit had torn door gasket. Installed new gasket {W10300924V} from truck stock. Tests good. Charged customer servic fee $114.95, part $60.83, labor $75, tax $16.61, total $267.39. Customer paid in full by credit card, ref# 1588990362"