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for West Orange, NJ
Stacy - West Orange, NJ
Renee - West Orange, NJ
Very professional and knowledgeable repair person. Good communication with the company. Reliable!
Ian - West Orange, NJ
Jeri - West Orange, NJ
Leonard - West Orange, NJ
The compactor is still not working properly. After closing the door, it goes on - but after coming back up makes a loud grinding noise which doesn't stop unless we push the foot pedal down.
Nice technician, unsatisfactory result
Leonard - West Orange, NJ
Gerry changed the operation of the compactor - it now starts just by closing the door rather than when pushing the foot pedal up. And now it's not working properly, including the motor doesn't stop. Your automatic phone message doesn't allow asking to change the time of service - you can only cancel if you're not going to be home at the time of the service that the message tells you.
Baruch - West Orange, NJ
Very well done job great attitude
Tesfaye - West Orange, NJ
Alison - West Orange, NJ
Jill - West Orange, NJ
Mark - West Orange, NJ
Wendy - West Orange, NJ
great service,technician very friendly
Nick - West Orange, NJ
Richard - West Orange, NJ
Our technician, Louis, was top notch. Knowledgeable, fast and courteous.
Nice technician but problem not resolved
Faith - West Orange, NJ
Issue appeared to not be resolved one day following service visit. Technician was professional but we needed to request a second visit
Marti - West Orange, NJ
Saved the day!
Lou - West Orange, NJ
We purchased a brand new Kitchen Ade dishwasher from home Depot. The dishwasher did not operate after it was installed. Kitchen Ade connected us with Dan Marc and they came out the next day! They arrived on time and fixed the issue in a short period of time! Within a few minutes we had a working dishwasher. The technician was knew exactly how to get our appliance working.
Very quick complete service
Sara - West Orange, NJ
David - West Orange, NJ
Very knowledgeable, great communication
Excellent service, very accommodating
David - West Orange, NJ
On time, courteous , careful
Gary - West Orange, NJ
This was final visit.Gerry did a good job. Getting Gerry here was awful.
Christiana - West Orange, NJ
Philip - West Orange, NJ
Anna - West Orange, NJ
Could not perform the repair - See below.
Maryann - West Orange, NJ
Unfortunately they didn't tell me that they couldn't fix my oven because I didn't take a picture of the message when the oven doesn't work. I paid the servicer fee but I expect it will go off again and then I would like the men to come back at no charge except for parts and labor. The employees were very nice and quite kind. I am still in a bind because I can't depend on my oven to work. I will keep in touch. I have used Dan Marc before and was always very happy with your service! I accidentally clicked the unsubscribe but please keep me on your email list. MaryAnn Zizza
REFRIG/FREEZER WHIRLPOOL WRF757SDEE00 "Customer prefers a.m. service... Not making ice, frost on I M cover... checked unit found ice maker fill line iced up due to the heater not working; ordrng 1 W11087201 (ICE MAKER FILL HEATER)"
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 "FC door will not open... Checked unit it was trued off but there was a lot water build up in same, unit needs draw slides; ordrng 2 WPW10120018 (FC DRAW SLIDES)s"
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Adjust refrigerator and freezer doors. Added washers...; used 2 487802 (WASHER) from stock
DISHWASHER WHIRLPOOL WDT730PAHZ0 Drain hose and drain pump replaced tested unit ok; used 1 W10545278 (DRAIN HOSE) from stock
MICROWAVE KITCHEN AID KMHC319ESS Door latch adjusted Unit tested ok
WSH FRT/LOAD WHIRLPOOL WFW8620HC2 Helper complete.
WALL OVEN JENN-AIR JMW3430WS02 Cooling fan blower replaced unit tested ok
KITCHEN WHIRLPOOL KRFF305ESS03 "All operations ok. Instruct customer on temperature controls. Customer has a lot of leafy vegetables, drawers are full. Also instruct to raise f.f. temperature and cover vegetables/fruits that are not in drawers..."
REFRIG/FREEZER JENN AIR JF42NXFXDW01 Found drain iced/clogged and steamed clear...
COOKTOP KITCHEN-AID KCGS356ESS00 Wrong part ordered unit need left front and rear burner head; ordrng 2 WP8286814 (burnr-head)s
WASHER MAYTAG MVWB950YW0 Needs tub job with motor....2 men 2 count on return ; ordrng 1 280146 (rotor) and 1 W10381077 (tub-outer) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
D/WASHER UNDCTR KITCHEN-AID KDTM384ESS2 Replaced faulty fill valve. Tested ok ; used 1 W10648041 (VALVE-INLT) from stock
REF BOT/MT 25CF KITCHEN-AID KFIS25XVMS8 "Leaking water onto floor... checked unit found ice build up in defrost drain and bottom of the FC, cleared same and replaced tubing ; used 1 W10619951 (grommet) from stock"
WASHER WHIRLPOOL WFW95HEDW0 Replaced ACU and pressure switch...ran diagnostics and checked
REFRIG/FREEZER KITCHENAID KRFC604FSS00 "Making ice very slow... ran diagnostics temperature and thermistor all reading ok, ordered ice maker; ordrng 1 W10898228 (ICE MAKER)"
WASHER MAYTAG MVWB766FW0 Washer has 5 year warranty per Lisa...Needs inlet valve assembly...replaced valve and checked... ran diagnostics and recalibrated control ; used 1 W11165546 (VALVE) from stock
COOKTOP KITCHEN AID KFGS306VSS03 Unit need new center base burner holder with igniter; ordrng 1 WPW10617292 (holder-orf)
DISHWASHER KITCHENAID KDTM804ESS2 Kick plate door adjusted unit tested ok
WASHER WHIRLPOOL WTW4800BQ1 Unit working ok...leveled machine...ran diagnostics and recalibrated control...ran load of towel through rinse and spin
DRYER WHIRLPOOL MED8209 FW2 Found water in drum due water valve not shutting down completely per customer doesn’t need steam function not being use disconnect water to dryer.okwipe left overwater in unit
WASHER MAYTAG MVWC425BW0 "AD. Checked unit, found faulty transmission, pulley, actuator, impeller and hub. Ordering parts.; snapped 1 QuickPics"
REFRIG/FREEZER JENN-AIR JFC2089BEP01 "*** 3 count call *** sealed system job Not cooling in both sections, unit is running but low on Freon. Checked for leak isloated high and low side, found leak in FC evaporator ordered same, installed dye drier and low side valve; ordrng 1 WPW10317014 (EVAPORATOR ) and 1 WPW10507886 (COMPRESSOR ), used 1 876764 (VALVE), and 1 W10143759 (DRIER) from stock"
WASHER AMANA NTW4516FW3 "Ran diagnostic operation ok, no error codes."
WASHER MAYTAG MVWB765FW2 Installed valve checked operation ok.; used 1 W11165546 (VALVE) from stock
REF BOT KICTHEN AID WRX735SDBMOO Strike is crack causing ice container to to catch onto it and causing icing onto back of were auger motor .called tech support and not a repairable item catch part of liner moulding SR7727285714
WALL OVEN KITCHEN AID KODE500ESS03 Installed control panel tested ok also added nickel plated tape over vent from steaming behind control panel ok.
WALL OVEN KITCHENAID KODE500ESS03 Unit went into F2E0 shorten display board.; ordrng 1 W11086141 (console)
DISH WASHER/UNDC KITCHENAID KDTM354DSS4 Found left ide adjuster lock broken replace with new adjuster ok.; used 1 WPW10546503 (ADJUSTER) from stock
WASHER MAYTAG MHW6630HW0 "Ran diagnostic operation ok,no error code."
REFRIGERATOR WHIRLPOOL WRX735SDBMOO "Inlet tube frozen possibly due to ice maker container not latching correctly and causing frost gathering/ need inlet tube, IM and water valve but also needs latch and this is not a serviceable part/ latch is moulded into cabinet liner. Office need to call contract company.also may need new im and water valve.no way customer broke pt"
WASHER MAYTAG MVWX655DW2 Found code over loading. Run test and reset computer and it checked out good
DISHWASHER KITCHENAID KDTE334GPS0 Broken glass inside drain pump unit tested ok
WASHER WHIRLPOOL WFW8620HW1 Ran diagnostic operation ok.
DRYER MAYTAG MGDB765FW0 "Installed control,harness & rod checked operation ok."
RANGE KITCHEN AID KSDB900ESS1 Installed valve tested ok also adjust bezel / was rubbing knobs.
MICROWAVE WHIRLPOOL WMH31017HS2 "Found surface light not working will need control board bring in socket too.; ordrng 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"
DISHWASHER WHIRLPOOL GU2500XTPQ7 Control panel and bi metal. Thermostat replaced; used 1 W10258275 (fuse) from stock
DISHWASHER KITCHEN AID KDTE254ESS0 Control panel sound (beeps) was off tech turn sound back on and tested unit with no error code found unit tested ok
REFRIGERATOR JENN-AIR JFC2089WEP6 "Removed covers installed new drain tube W10619951,defrosted ice unclogged drain"
COOKTOP JENN AIR CVG4380B I’m the helper on this call with dan.c
DISHWASHER WHIRLPOOL GU2500XTPQ7 Unit need new control panel; ordrng 1 WP3385742 (panel-cntl)
RANGE KITCHEN AID KSDB900ESS1 Found left front gas valve hard to turn will need new valve.; ordrng 1 W11233561 (valve-brnr)
WASHER WHIRLPOOL WTW8500DC2 Use Authorization # WOFB200APL1MfrRef # 7726962860Replaced defective lid and checked
WINE CELLAR KITCHENAID KUWS24RSSS01 Cleaned condenser coil . Filled with dog hair Allow unit to stabilize . No funds available Possible AmericanHome Shield contract. If not send bill