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for West Orange, NJ
Mark - West Orange, NJ
Wendy - West Orange, NJ
great service,technician very friendly
Nick - West Orange, NJ
Richard - West Orange, NJ
Our technician, Louis, was top notch. Knowledgeable, fast and courteous.
Nice technician but problem not resolved
Faith - West Orange, NJ
Issue appeared to not be resolved one day following service visit. Technician was professional but we needed to request a second visit
Marti - West Orange, NJ
Saved the day!
Lou - West Orange, NJ
We purchased a brand new Kitchen Ade dishwasher from home Depot. The dishwasher did not operate after it was installed. Kitchen Ade connected us with Dan Marc and they came out the next day! They arrived on time and fixed the issue in a short period of time! Within a few minutes we had a working dishwasher. The technician was knew exactly how to get our appliance working.
Very quick complete service
Sara - West Orange, NJ
David - West Orange, NJ
Very knowledgeable, great communication
Excellent service, very accommodating
David - West Orange, NJ
On time, courteous , careful
Gary - West Orange, NJ
This was final visit.Gerry did a good job. Getting Gerry here was awful.
Christiana - West Orange, NJ
Philip - West Orange, NJ
Anna - West Orange, NJ
Could not perform the repair - See below.
Maryann - West Orange, NJ
Unfortunately they didn't tell me that they couldn't fix my oven because I didn't take a picture of the message when the oven doesn't work. I paid the servicer fee but I expect it will go off again and then I would like the men to come back at no charge except for parts and labor. The employees were very nice and quite kind. I am still in a bind because I can't depend on my oven to work. I will keep in touch. I have used Dan Marc before and was always very happy with your service! I accidentally clicked the unsubscribe but please keep me on your email list. MaryAnn Zizza
Amy - West Orange, NJ
This experience couldn’t have been better!
Karen - West Orange, NJ
Broiler still not working
Gary - West Orange, NJ
Broiler still not working
WASHER WHIRLPOOL WTW7509GW2 Replace new water valve water coming greater and washing ok
RANGE-GAS MAYTAG MGR6600FZ1 Reverse polarity on the electric outlet tech tested unit ok using different outlet
REFRIGERATOR KITCHENAID KBFN502ESS01 Advise customer that when opening left hand door we are pushing air in causing right door to pop opening call tech support to make a file on matter 7725150487
WASHER AMANA NTW4516FW3 Unit not level causing off balance load.tested ok
WASHER MAYTAG MVWB835DW4 Found water vslve buzzing / hoses correctly installed / needs water valve .cust doesnt want unit svc at all
WASHER WHIRLPOOL WTW4955HW0 Replace control and new latch defective./ replaced new latch from truck stock/ tested ok/ also recalibrated washer; used 1 W11307244 (LATCH) from stock
DRYER WHIRLPOOL GGW9250PT0 Found fuse blown/ replaced and unit checked ok / advise must have vent housing cleaned/ .causing fuse to blow; used 1 3392519 (fuse) from stock
DISHWASHER WHIRLPOOL MDB4949SDH1 Cap missing from dispenser .install ok
LAUNDRY MAYTAG MHW3505FW1 Ran diagnostic operation ok.
COOKTOP IKEA ICI500XB01 Needs module dead burned .2 men; ordrng 1 W10857230 (MODULE)
WASHER WHIRLPOOL WTW5000DW2 Repaired harness checked op ok.
DRYER WHIRLPOOL WGD7300XW0 Installed belt & pulley checked operation ok.
WASHER MAYTAG MVWB835DW1 "AD. Checked unit, found faulty clutch, damper and control. Customer will contact Whirlpool for coverage."
WASHER MAYTAG MVWB835DW1 "AD. Checked unit, found over sud and off balance errors. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on load and cycle selection. Collected $122.57. Ian he k#3503."
MICROWAVE JENN-AIR JMW3430WS02 Blower fan replaced unit tested ok
REFRIG/FREEZER WHIRLPOOL WRSA15SNHZ00 "Made checks” found defective main board & thermistor, order parts..; ordrng 1 W11190849 (CONTROL BOX) and 1 W11366397 (HARNESS TERMINAL FAN)"
DRYER WHIRLPOOL WGD4950HW0 "Vent clogged restricting air flow, machine ok."
LAUNDRY WHIRLPOOL WFW70HEBW1 Installed latch checked operation ok.
REFRIGERATOR KITCHENAID KBFS25EWMS1 Customer stating that the icemaker was not producing ice the ice maker bar was in the up position I showed customer how to use it properly and for ice distribution must have the bar down checked water filter and also water dispenser and also replaced the kickplate on refrigerator which was loose on the bottom of refrigerator unit is repaired one piece for the vegetable drawer broken but customer will decide in a future date if once repair gave customer an estimate; ordrng 1 W10874836 (Pantry Drawer End Cap )
DISHWASHER WHIRLPOOL WDT730PAHZ0 Use authorization # WK5RKK5APL1..... this unit needs a sump and pump assembly checked stock in truck do not have this available need to order.....Diagnostic code was 4. 3. Error code... water goes in the problem and drains no problem does not circulate; ordrng 1 W11085683 (SUMP AND PUMP ASSY)
OVEN KITCHEN AID KKDDE500ESS Customer was stating that the oven was a lot hotter than the actual temperature set at 375° recalibrated customer calibration was set 30° above normal per customer put down to zero which matches the same as the bottom oven calibration that was the only issue which was resolved or unit is repaired.... this unit is a second appliance that was diagnosed.....
WASHER MAYTAG MHW6630HW0 Damaged dispenser & inlet valves.; ordrng 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 W11316600 (DISPENSER )
WASHER MAYTAG MVWB766FW1 Recalabrate checked operation ok.
DISHWASHER WHIRLPOOL WDF540PADM3 Unit was unlevel tech leveled tested no water leak found tested ok
DISHWASHER KITCHENAID KDTM354DSS5 "Control board and control panel replaced unit tested ok; used 1 W10854215 (CONTROL), and 1 W10902370 (PANEL CONTROL) from stock"
WASHER MAYTAG MVWX655DW1 Installed housing checked operation ok.
DRYER FRIGIDAIRE WGD9200SQ0 Installed belt & pulley checked operation ok.
REFRIG/FREEZER WHIRLPOOL KRFC704FSS00 Replaced ice maker assembly with clip for filter door and door which was broken and crispers that were cracked This unit is repaired....
DRYER WHIRLPOOL WED5500XW0 Removed garment from blower checked op.ok.
WASHER MAYTAG MVWX655DW1 Damaged inlet valve.973-368-3726 cell.; ordrng 1 W11127357 (housing)
WSH FRT/LOAD WHIRLPOOL n/a Repaired inlet screens checked operation ok.
DRYER MAYTAG WGD9200SQ0 "Torn belt .; ordrng 1 279640 (pulley,idler) and 1 661570V (belt)"
DISHWASHER MAYTAG MDB7949SDM0 Unit tested ok no trouble found techrun diagnostic test. Ok
WALL OVEN KITCHEN AID KEBS209BSS00 Oven thermal fusereplaced unit tested ok; used 1 WPW10545291 (THERMAL FUSE) from stock
DRYER MAYTAG MGDC200XW2 Installed thermal fuse checked operation ok.; used 1 WP3392519 (FUSE) from stock
DRYER MAYTAG MGDB765FW0 Repaired vent checked op.ok.
DRYER WHIRLPOOL MED8200FW2 "AD. Ch coed unit, ran diagnostics. Unit functioned within designed operation. No leaks detected. Advised customer to ensure that load is sufficient when using steam option. Unit ok."
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Made checks” instructed customer power supply, units ok..."
WASHER WHIRLPOOL WTW7000DW3 Installed drawer checked op.ok.
DISHWASHER MAYTAG MDB7949SDM0 "Control board and wire harness burned tech replaced part tested ok auth#MJO9KJOWPL1; used 1 W10567491 (WIRE HARNESS), and 1 w10751502 (CONTROL) from stock"
WASHER WHIRLPOOL WTW8500DW0 "Installed gearcase,drum & basket checked operation."
KITCHEN WHIRLPOOL n/a Door links replaced tested ok; used 1 8194001 (Link) from stock
REFRIG/FREEZER WHIRLPOOL ED2GHEXNQ04 "Send customer receipt no email address, replaced broken dispenser bracket"
RANGE JENN-AIR JGRP430WP02 Called jenn air adjust right front burner ok.