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for West Orange, NJ
Very quick complete service
Sara - West Orange, NJ
David - West Orange, NJ
Very knowledgeable, great communication
Excellent service, very accommodating
David - West Orange, NJ
On time, courteous , careful
Gary - West Orange, NJ
This was final visit.Gerry did a good job. Getting Gerry here was awful.
Christiana - West Orange, NJ
Philip - West Orange, NJ
Anna - West Orange, NJ
Could not perform the repair - See below.
Maryann - West Orange, NJ
Unfortunately they didn't tell me that they couldn't fix my oven because I didn't take a picture of the message when the oven doesn't work. I paid the servicer fee but I expect it will go off again and then I would like the men to come back at no charge except for parts and labor. The employees were very nice and quite kind. I am still in a bind because I can't depend on my oven to work. I will keep in touch. I have used Dan Marc before and was always very happy with your service! I accidentally clicked the unsubscribe but please keep me on your email list. MaryAnn Zizza
Amy - West Orange, NJ
This experience couldn’t have been better!
Karen - West Orange, NJ
Broiler still not working
Gary - West Orange, NJ
Broiler still not working
DISHWASHER MAYTAG MDB7949SDM0 Unit tested ok no trouble found techrun diagnostic test. Ok
WALL OVEN KITCHEN AID KEBS209BSS00 Oven thermal fusereplaced unit tested ok; used 1 WPW10545291 (THERMAL FUSE) from stock
DRYER MAYTAG MGDC200XW2 Installed thermal fuse checked operation ok.; used 1 WP3392519 (FUSE) from stock
DRYER MAYTAG MGDB765FW0 Repaired vent checked op.ok.
DRYER WHIRLPOOL MED8200FW2 "AD. Ch coed unit, ran diagnostics. Unit functioned within designed operation. No leaks detected. Advised customer to ensure that load is sufficient when using steam option. Unit ok."
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Made checks” instructed customer power supply, units ok..."
WASHER WHIRLPOOL WTW7000DW3 Installed drawer checked op.ok.
DISHWASHER MAYTAG MDB7949SDM0 "Control board and wire harness burned tech replaced part tested ok auth#MJO9KJOWPL1; used 1 W10567491 (WIRE HARNESS), and 1 w10751502 (CONTROL) from stock"
WASHER WHIRLPOOL WTW8500DW0 "Installed gearcase,drum & basket checked operation."
KITCHEN WHIRLPOOL n/a Door links replaced tested ok; used 1 8194001 (Link) from stock
REFRIG/FREEZER WHIRLPOOL ED2GHEXNQ04 "Send customer receipt no email address, replaced broken dispenser bracket"
RANGE JENN-AIR JGRP430WP02 Called jenn air adjust right front burner ok.
WALL OVEN JENN AIR JGR8895BDS13 Control board replaced unit tested ok
MICROWAVE JENN-AIR JMV9196CS6 Venting installation corrected flapper blocking air to Vent out tested ok
WASHER WHIRLPOOL WTW7000DW3 Found code F0E1 Reset main control and check ok be need DESPENCER broken ; ordrng 1 W10861667 (drawer)
DISHWASHER JENN-AIR JDB9000CWP3 "Replaced both defective slides dishwasher, tested ok..."
WASHER WHIRLPOOL MVWB835DW4 "Damaged gearcase & basket,2count.; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner)"
OVEN KITCHENAID KODE507ESS02 "AD. Checked unit, found faulty gasket. Ordering part.; ordrng 1 W10856596 (GASKET )"
RANGE MAYTAG MGR8700DS3 "AD. Replaced defective valve and knob, unit tested ok."
WASHER WHIRLPOOL NTW4516FW3 Damage control.; ordrng 1 W11170317 (CONTROL )
DRYER WHIRLPOOL WGD8500DC4 Repaired outside vent clogged checked operation OK.
WALL OVEN WHIRLPOOL KEBC278KBL03 Element and oven sensor replaced tested ok
WASHER WHIRLPOOL WTW8500DC5 checked unit. repaired suspension. recalabrate checked operation ok.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wire harness on assembly tested unit and still having the same issue replaced water inlet valve February 7/ replaced sump pump assembly / defective sump pump assembly then returned with a new sump pump assembly replaced it/ replaced main PCB and now replaced wiring harness /unit still not working customer called customer care and stated to wait 48 hours they’ll discuss a replacement...use same sr #7724344996......
OVEN KITCHENAID KEBC247VSS02 Oven door glass cleaned upper
REFRIGERATOR MAYTAG MRT118FFFZ05 Installed new door and roller lube and heated gasket
DISHWASHER WHIRLPOOL WDF520PADM7 Reference # 7724344996..... this unit was diagnosed with Frank and myself we tested the motor on previous visit wire harness was good the resistance was showing good from the motor to the main PCB or you are UI board and vice versa installed new UI board and still having the same issue called tech-support stated need to change the main wire harness even though Frank and I tested this wire harness and found no defect on it.. sump pump motor was replaced twice already.//Called customer care as well who stated per tech-support notes to replace wire harness; ordrng 1 W10832780 (harns-wire)
REFRIGERATOR WHIRLPOOL GX5FHTXVA02 Sound is coming from compressor windings .
REFRIGERATOR MAYTAG MZD2766GES Found start device burned from compressor install new start device compressor trying to start.wires from cabinet are fried/ .SR7724342330. From tech line. Safety SR7724331859. Safety dept will contact customer.
DISHWASHER WHIRLPOOL KUDS30IXSS0 Found bad sump assy not rotating sprayer/ replaced sump assy / tested ok no leaks; used 1 WPW10780877 (
DISHWASHER WHIRLPOOL KDTE234GPS Pump motor replaced unit tested ok
WASHER MAYTAG MVWC565FW1 Damaged control not turning on.; ordrng 1 W11162438 (CONTROL )
DISHWASHER WHIRLPOOL WDF520PADM7 Installed water inlet valve explain to the customer that the water from the braided line was loose causing the flood originally which was the installer whoever installed the dishwasher had explained it to the customer secondary issue that the wash pump was no good replaced wash pump assembly and the new pump is also no good diagnosed with a second technician wash pump not working at all; saved tckt
COOKTOP IKEA ICI500XB01 "Unit need induction module fuse replaced found burned component ; ordrng 1 W10857230 (module), used 1 W10138793 (FUSE THERMAL) from stock"
DRYER WHIRLPOOL WGD8500DC4 Damage control and panel .; ordrng 1 W11158453 (CONTROL ) and 1 W11158455 (PANEL)
REFRIG/FREEZER KITCHENAID KRFC704FPS00 AD. Replaced defective valve and board. Unit tested.
WALL OVEN JENN-AIR JJW9530DDS Unit need cooling fan ; ordrng 1 WP74008383 (fan- tange)
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 Installed pressure reducer do to high water pressure
REFIG/FREEZER KITCHENAID KRFC302ESS00 "Per KZ, replaced noisy damper control...; used 1 WPW10594329 (CONTROL) from stock"
DISHWASHER MAYTAG MDB8979SFZ2 Replace defective tracks All op ok; used 1 W11259785 (TRACK) from stock
REFRIGERATOR KITCHENAID KRSF505ESS00 "Made checks” replace defective inverter box, tested ok...; used 1 W11087200 (INVERTER BOX ) from stock"
REFIG/FREEZER KITCHENAID KRFC302ESS00 Checked unit needs damper control due to making noise; ordrng 1 WPW10594329 (DAMPER)
WALL OVEN JENN-AIR JJW9530DDS Unable to dupplicated customers complaint unit tested ok
D/WASHER UNDCTR KITCHEN-AID KDPE334GBS0 Customer was stating that the unit was not getting any water to wash dishes diagnosing the unit waterline connection underneath the the sink was not connected at all connected and put unit on diagnostic mode unit is running and working as it should