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Local Reviews
for West Windsor Township, NJ
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Peter - West Windsor Township, NJ
I like that Robert is our service guy, he always bring with him a pleasant smile, service is awesome
William
William - West Windsor Township, NJ
Technician was on time, efficient and courteous. Did job quickly. Great experience.
Great service
Prachi - West Windsor Township, NJ
Trevor was very helpful
Trevor B.
OVEN WHIRLPOOL WOS51EC0HS01 "TB- Installed new blower fan and appliance manager. Previous issue corrected. During repair, light socket was damaged. Needs replacement light socket.; ordrng 1 WPW10734063 (LIGHT SOCKET )"
Robert D.
REFRIG/FREEZER WHIRLPOOL KSF26C4XYY03 Replaced compressor. Unit held vacuum fine. Advised cust to allow 24-48 hours for optimal temps before placing product inside. Collected $421.17 via check
Robert D.
WASHER N/A WTW6800WW1 Replaced all parts. Ran diagnostics. No further issue. Everything test ok.
Robert D.
FREEZER KITCHENAID KFXS25RYMS1 Removed blockage and installed updated drain tube with part from truck stock. No further issue. ; used 1 W10619951 (TUBE) from stock
Robert D.
DISHWASHER KITCHENAID KDTE334GPS0 Cust is using a thick rubber hose as dishwasher drain house. The hose is made up of multiple pieces and wraps behind his lazy susan. Dishwasher has no issue. Fully inspected and removed drain and found no blockage. Informed cust he needs to have proper drain hose installed. Disposal also has knockout removed. Cust will contact installer.
Trevor B.
WASHER MAYTAG MVWB835DW4 TB- Customer accidentally had delay start option selected. Advised customer that unit will not start immediately id delay start option is enabled. Tested all buttons on UI and found no issue. Educated customer in proper use and care. Unit working as designed.
Robert D.
REFRIG/FREEZER MAYTAG MSF25D4MDM01 Unit has faulty diffuser assm. Door is slipping and wont stay open. Ordering diffuser assm. Cust paid in full. ; ordrng 1 W10899382 (DIFFUSER )
Robert D.
COOKTOP JENN-AIR JGD3536BS00 Switch harness is now faulty and spark module sends constant spark after flame is already at burner. FL burner switch will send spark at improper knob location. 2 job count on return. Cust owes $223.91 on return. ; ordrng 1 WPW10239017 (SWITCH HARNESS ) and 1 WPW10475150 (SPARK MODULE)
Robert D.
REFRIGERATOR WHIRLPOOL KSF26C4XYY03 Unit needs new compressor. Evap has half a frost pattern. Freezer temp is 37. No issue with thermistors or fans. Cust at this time declined repair. Compressor is covered under misc warr. Collected trip charge. If cust calls back and wants service he will owe $395.00+tax for SS labor. 2 job count will also be needed. Compressor PT#W10160407.
Robert D.
DISHWASHER KITCHENAID KDTE104ESS2 Replaced parts. Ran diagnostics. Checked operations and everything test ok. No further issue.
Robert D.
COOKTOP JENN-AIR JGD3536BS00 Tribbles shows orifice assm including electrode as part number 11 but its only just the orifice. Ordering electrode. Send unused parts on return. ; ordrng 1 WP74009336 (ELECTRODE)
Robert D.
COOKTOP JENN-AIR JGD3536BS00 I ordered incorrect burner head screws. I contacted cust and informed him that we need to order correct screws. Cust will wait for new screws to come in and have unit repaired in one visit. Ordering burner head screws. Send LF orifice with new screws on return visit. ; ordrng 10 WP3368921 (SCREW)s
Robert D.
REFRIGERATOR KITCHENAID KRSF505ESS00 Cust states freezer stopped working when they got home a few days ago but that it started to work about a day ago. Ice bin is filled with fresh ice and i took temp readings in both sections. Unit is cooling fine. Full frost pattern at both evaps. Cust states she did not have a power outage. No issue found as unit is cooling fine with a full frost pattern and full bin of ice. Advised cust watch unit over the next couple of days and to call back of issue returns.
Robert D.
WASHER AMANA NTW4516FW2 Replaced parts. Recalibrated unit. Ran diagnostics and checked each operation. No further issue.
Robert D.
COOKTOP JENN-AIR JGD3536BS00 Unit has faulty LF igniter. Screws are able to be removed and are not seized. Ordering orifice assm and screws. Cust paid in full. ; ordrng 1 WP7527P031-60 (LEFT FRONT ORIFICE ) and 10 WP90767 (SCREW)s
Robert D.
WASHER N/A WTW6800WW1 Replaced parts. Ran diagnostics and everything test ok. Unit is fully responsive and no longer codes out. No further issue.
Robert D.
MICROWAVE WHIRLPOOL KEMS308SSS05 Unit codes out F6E0 loss communication. Microwave display will also go blank after starting cycle. Not hearing anything from relays at app manager and unit has dead light bulb. Ordering app manager and bulb. 2 men with 2 job count on return. Cust owes $349.29 on return. ; ordrng 1 W10886919 (LAMP) and 1 WPW10350780 (APPLIANCE MANAGER)
Robert D.
REFRIG/FREEZER WHIRLPOOL WRSA88FIHN Replace handle. No further cosmetic issue.
Robert D.
N/A N/A WTW6800WW1 Unit has communication issue between control and interface. Ordering parts. ; ordrng 1 WPW10051132 (INTERFACE) and 1 WPW10249237 (CONTROL)
Robert D.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ01 Replaced gasket. Removed frost. Gasket seals around cabinet fine. No further issue.
Robert D.
DISHWASHER WHIRLPOOL KUDS25SHBL1 Unit is leaking from tub. Tub is NLA as unit is 20 years old. Collected trip. Cust will replace unit.
Robert D.
WASHER MAYTAG MVWC565FW "Unit has faulty gearcase leaking oil and needs updated agitator. Ordering gearcase, capacitor, cam, shifter, drive belt and agitator. 2 job count on return. ; ordrng 1 W10721967 (CAM ASSM) and 1 W10913953 (SHIFTER) and 1 W11035751 (GEARCASE) and 1 W11158831 (CAPACITOR ) and 1 W11161960 (AGITATOR) and 1 WPW10006384 (DRIVE BELT)"
Robert D.
WASHER MAYTAG MVWB835DW2 Replaced parts. Ran step 52. Everything test ok. Full response from console. No further issue.
Robert D.
REFRIGERATOR WHIRLPOOL WRSA88FIHN Leveled out doors. Handle has scratch. Ordering new FF SS handle. ; ordrng 1 W11308610 (HANDLE)
Frank C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left FF door wharped around door switch area.; ordrng 1 W10865000 (LEFT DOOR)
Trevor B.
LAUNDRY WHIRLPOOL WTW7500GW2 TB- Installed new control and UI. Ran small load of rags on normal and was able to duplicate issue. F8 E1 code being generated approximately 10 mins into cycle when machine is looking for additional water to be supplied without motor operation at the same time. Customer has water supply hoses connected to auto shutoff device. Device is not properly sensing the amperage change of the machine and therefore is not opening water valve to supply machine with water. Advised customer of issue and how to correct. All other unit functions test good at this time.
Trevor B.
BUILT-IN M/W JENN-AIR JMC8127DDS TB- Customer declined service charges. No work performed at this time.
Trevor B.
72" BM JENN-AIR JFC2290REM00 TB- Customer states that unit is making a loud noise. Tested all unit functions through diagnostics and found no abnormal noises or functional issues at this time.
Robert D.
WASHER WHIRLPOOL WFW9450WL00 Upon arrival door was stuck locked and unit coded out F21. Drain pump was already replaced. Found drain hose pushed all the way down stand pipe causing siphoning. Pulled majority of hose out and secured with zip ties. Ran diagnostics and everything test ok. No further issue.
Robert D.
DISHWASHER KITCHEN AID KDTM804ESS1 Dishwasher had no water supplied. Cust has a leak at disposal and she went to turn sink supply off but also turned off dishwasher supply. Checked operations and dishwasher is responsive and working as intended however cust has a plumbing issue regarding leak. She will contact plumber to correct leak due to faulty pvc connection. Informed cust to not use dishwasher or sink until plumber comes out.
Trevor B.
N/A N/A KDTM804ESS1 TB- Installed new fill valve. Tests good.
Frank C.
WASHER WHIRLPOOL WFW9450WL00 Unit is running as designed. Could not find further issues.
Trevor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 TBCHECKED UNIT. ADJUSTED DAMPER DOOR. ADVISED CUST ON FOOD PLACEMENT. CUSTOMER HAS FOOD PACKAGES PUSHED ALL THE WAY TO THE BACK OF REAR WALL WHICH IS BLOCKING SPACE IN BETWEEN REAR SHELVING AND REAR WALL. FOUND AT THIS TIME.snapped 1 QuickPics
Trevor B.
OVEN JENN-AIR JMW2427DSS02 "TB- Verified that unit is experiencing same issue where user interface goes dead. During service call, customer contacted Jenn-Air customer service and was advised that unit has been designated for product exchange. SR# 7723256743. No further service work to be performed."
Trevor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 TBCHECKED UNIT. ADJUSTED DAMPER DOOR. ADVISED CUST ON FOOD PLACEMENT. CUSTOMER HAS FOOD PACKAGES PUSHED ALL THE WAY TO THE BACK OF REAR WALL WHICH IS BLOCKING SPACE IN BETWEEN REAR SHELVING AND REAR WALL. FOUND AT THIS TIME.snapped 1 QuickPics
Trevor B.
OVEN JENN-AIR JMW2427DSS02 "TB- Verified that unit is experiencing same issue where user interface goes dead. During service call, customer contacted Jenn-Air customer service and was advised that unit has been designated for product exchange. SR# 7723256743. No further service work to be performed."
Trevor B.
KITCHEN KITCHENAID KDTE254ESS1 TB- Installed new drain pump. Tests good. $204.41 paid by cc ref# 1443657386.
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRT318FZDW02 TB- Unit has faulty control. Needs replacement control box and defrost thermistor harness. Rescheduled for 2/12; ordrng 1 W10913629 (HARNESS) and 1 W11223731 (CONTROL )
Trevor B.
RANGE KITCHENAID KFGD500ESS04 TB- Installed new cooktop burner switch harness. Tests good.
Brian H.
OVEN WHIRLPOOL WMH53520CS6 Replaced parts Working ok
Trevor B.
OVEN JENN-AIR JMW2427DS02 TB- Filed second report with techline (SR# 7723395406). Advised to replace power supply board and oven appliance manager. Oven cart needed on return. Customer rescheduled for Fri 2/1.; ordrng 1 OVENCART (OVEN CART) and 1 W10815465 (MICRO APP MANAGER) and 1 WPW10260060 (POWER SUPPLY)
Trevor B.
TRIO CD WHIRLPOOL WRF540CWHZ01 TB- Unit needs replacement Freezer door (cosmetic damage). ; ordrng 1 W11301143 (FREEZER DOOR )
Trevor B.
REFRIGERATOR WHIRLPOOL KSF26C4XYY03 TB- Found copper water supply line to refrigerator kinked and leaking. Customer has water turned off. After last repair was made tech (TB) pushed refrigerator all the way back to wall. Rear bottom edge of refrigerator frame hit against and broke water line causing leaking. Advised customer that broken water tubing will need to be replaced by plumber. Customer will submit cost of repair to office for reimbursement.
Trevor B.
MICRO OVEN TOP WHIRLPOOL GMC305PDB2 TB- Unit has failed electronics. Replacement control and touchpad console needed. Left customer with estimate for replacement parts and labor. Customer declined repair at this time. Paid service charge $122.57 by cc ref# 1419196418.
Trevor B.
WASHER WHIRLPOOL WTW4950XW2 TB- Unit getting stuck at spin cycle. Ran tests and documented w/techline SR# 7723906451. Advised to replace control and shift actuator. Customer does not wish further work on machine.