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Local Reviews
for West Windsor Township, NJ
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Susan - West Windsor Township, NJ
Trevor is very good at his job however Whirlpool is not. Definitely an inferior product.
Very Knowledgable
Susan - West Windsor Township, NJ
Thank you
David - West Windsor Township, NJ
Greg
Greg - West Windsor Township, NJ
Great service
good job
Dennis - West Windsor Township, NJ
He was very good
Still struggling
Mohit - West Windsor Township, NJ
We had issue of refrigerator not cooling, technician came told compressor needs to be replaced, we replaced the compressor after a week problem starting coming back and now we have technician coming back to check.
Mr
Peter - West Windsor Township, NJ
I like that Robert is our service guy, he always bring with him a pleasant smile, service is awesome
William
William - West Windsor Township, NJ
Technician was on time, efficient and courteous. Did job quickly. Great experience.
Great service
Prachi - West Windsor Township, NJ
Trevor was very helpful
Trevor B.
MICROWAVE JENN AIR JMW2430IL02 TB- New magnetron antennae was damaged out of box. Did not install parts. Reordering magnetron.; ordrng 1 W11346197 (MAGNETRON )
Trevor B.
M/W OTR WHIRLPOOL WMHA9019HN1 TB- Installed new control and door assembly.
Trevor B.
DISHWASHER KITCHENAID KDTE104ESS3 TB- Unit has failed control. Needs replacement control. Part covered. Customer owes total $211.06 on return.; ordrng 1 W10909703 (CONTROL )
Trevor B.
DISHWASHER KITCHENAID KDTE104ESS3 TB- Unit has failed control. Needs replacement control. Part covered. Customer owes total $211.06 on return.; ordrng 1 W10909703 (CONTROL )
Robert D.
REFRIGERATOR KITCHENAID KRSF505ESS00 Asst TB. See TB notes.
Trevor B.
REFRIGERATOR KITCHENAID KRSF505ESS00 TB- Installed new freezer door and ice bin. Tests good. Left side of new door is severely dented. Damage was not visible until door was installed and plastic was removed. Reordering door. 2 man return needed.; ordrng 1 LW10755680 (DOOR)
Trevor B.
DISHWASHER WHIRLPOOL KDPE334GPS0 TB- Use and care issue. Extended run times due to customer not running hot water to sink prior to starting dishwasher. Unit functions test good otherwise. Advised customer how to correct issue.
Robert D.
DRYER WHIRLPOOL WGD4800XQ1 Cust stated unit would not turn on. She had the timer in off position and tried to start dryer. I turned timer to timed try and it started right up. Cust was not starting unit properly. Did not charge cust since there was nothing done besides us having a 2 minute conversation.
Trevor B.
MICROWAVE WHIRLPOOL WMHA9019HN1 TB- Customer states unit will intermittently stop while cooking mid-cycle. Also states that time and date will reset and display will freeze and become non-responsive. Unable to duplicate issue and unit functions test good at this time.
Trevor B.
RANGE WHIRLPOOL WEGA25H0HN0 TB- Customer describes problem as broil lighting and within a few seconds going out and then re-igniting for a few seconds and going out. Tested broil function and was unable to duplicate customer complaint. Advised customer to ensure that metal pans in bottom storage drawer are not making contact with oven chassis. Also suggested customer record issue if persists.
Frank C.
MICROWAVE WHIRLPOOL KMHS120ESS09 Assisted TB installed magnetron and HV transformer/diode
Trevor B.
MICROWAVE WHIRLPOOL KMHS120ESS09 "TB- Installed new magnetron, transformer, and diode. Tests good."
Trevor B.
DISHWASHER JENN-AIR JDB8200AWS3 TB- No functional issues found at this time. Advised customer to clean filter regularly. Customer paid service charge $125.76
Trevor B.
REFRIG KITCHEN AID KRMF706ESS01 TB- Replaced right side ff door. Tests good.
Trevor B.
M/W OTR WHIRLPOOL WMH53521HZ3 "TB- Installed new control, UI and door switches. Tests good.; used 1 W11244490 (INTERLOCK) from stock"
Trevor B.
REFRIG/FREEZER KITCHENAID KRSF505ESS00 TB- Installed new primary freezer LED module. Tests good.
Trevor B.
OVEN JENN-AIR JJW2830WS00 "TB- Unit has intermittent F8 E1 low fan speed under speed. Performed tests as per diagnostic sheet. As per service pointer (# W10702370), unit needs replacement user interface. Left customer with estimate for replacement parts and labor. Customer will contact office if decides repair. Paid service fee $125.76 by check# 3157."
Trevor B.
WASHER MAYTAG MVWC425BW0 TB- Unit has failed bearings. Gave customer estimate to replace gearcase. Paid service charge $125.76 by check #13213.
Trevor B.
M/W OTR WHIRLPOOL WMH53521HZ3 TB- Unit has intermittent control failure. Needs replacement control and UI assy.; ordrng 1 W11040881 (CONTROL PANEL ) and 1 W11182110 (CONTROL )
Trevor B.
MICROWAVE WHIRLPOOL KMHS120ESS09 "TB- Transformer or magnetron is very loud upon start up. Ordering replacement transformer, magnetron, and diode. 2 man return needed.; ordrng 1 W10818686 (MAGNETRON ) and 1 W11256462 (DIODE) and 1 W11371266 (TRANSFORMER )"
Trevor B.
REFRIGERATOR WHIRLPOOL MBF1958FEZ03 TB- No abnormal noises heard at time of service call. Adjusted rubber leveling feet to prevent excessive vibration as unit runs. Unit working as designed.
Trevor B.
RANGE KITCHENAID KFGG500ESS2 TB- Installed new control. Tests good.
Trevor B.
WASHER WHIRLPOOL WFW6620HC0 TB- Installed new console assy. Tests good.
Brian H.
WALL OVEN WHIRLPOOL WOC75EC0HV03 "Diagnostics revealed multiple F6E0 saved fault codes, which is consistent with customers complaint of unit randomly resetting itself to factory settings (sometimes in the middle of baking). Diagnosed faulty Appliance manager W11261165 and UI W11428562. Order parts. Oven cart on return. Customer is requesting appliance to be replaced rather than repaired.; ordrng 1 W11261165 (APPLIANCE MANAGER) and 1 W11428562 (UI)"
Trevor B.
DRYER WHIRLPOOL WGD5000DW3 TB- Installed dryer repair kit. Tests good.
Trevor B.
WASHER WHIRLPOOL MHW6630HC0 TB- Installed new pressure sensor and hose. Ran unit with load on normal. Unit progressed through cycle without issue past the point that customer states it codes out at. No further issue found at this time.
Trevor B.
WASHER WHIRLPOOL WFW6620HC0 TB- Unit has existing F6 E1 (no communication from HMI) error. Issue is intermittent. Needs replacement console assembly.; ordrng 1 W11324037 (CONSOLE )
Trevor B.
MICROWAVE KITCHENAID KMHC319ESS0 TB- Installed new door switches and interlocks. Tests good. Paid total $232.53 by check# 1379.; used 1 W11244490 (INTERLOCK) from stock
Trevor B.
OVEN WHIRLPOOL RBD277PDB TB- Spoke with customer over phone and advised of service charge. Customer did not wish to pay due to age of unit and canceled service. Call not run.
Trevor B.
WASHER WHIRLPOOL MHW6630HC0 TB- Unit has stored F8 E1 (no water detected) error. Performed all tests for error as set out in service manual and unable to pinpoint cause. No issue with incoming water pressure to machine. No blockages found from pressure switch to tub. Both hot and cold water valves operating as designed. Main control and water valves have already been replaced for issue. Issue is non-consistent. Ran normal cycle with load and error did not occur. Problem may be due to intermittent failure on pressure switch. Ordering replacement pressure switch and tube to rule out.; ordrng 1 W11314654 (PRESSURE HOSE) and 1 W11316246 (PRESSURE SWITCH )
Trevor B.
WASHER WHIRLPOOL WFW9400SW02 TB- Customer canceled appointment. No work performed at this time.
Trevor B.
DISHWASHER MAYTAG KDTM504EPA2 "TB- Installed new feed tube, upper spray arm, manifold, dispenser and control. Tests good."
Trevor B.
MICROWAVE WHIRLPOOL WMH53521HZ3 TB- Installed new turntable motor. Tests good.
Trevor B.
MICROWAVE JENN-AIR JMW2430DS00 TB- Installed new UI assembly (part sent to customer from WPL). Paid service fee and labor total $222.51 by cc ref# 1952711625.
Trevor B.
COOKTOP JENN AIR JGD3430BS00 TB- Installed new front left burner valve. Tests good. Paid balance $213.20 by cc ref# 1944924041.
Trevor B.
DISHWASHER KITCHENAID KDTM504EPA2 "TB- Unit has 3 issues. Noisy dispenser. Middle and upper spray arms are clogged. Unit giving off 9-4 (lower spray arm error). Found lower spray arm operational in diagnostic tests but not during normal operation. Needs replacement control to correct. Needs replacement spray arms and manifold and new dispenser,; ordrng 1 W10843168 (MANIFOLD ) and 1 W10861745 (FEED TUBE) and 1 W11032769 (DISPENSER ) and 1 W11087216 (CONTROL ) and 1 WPW10448645 (SPRAY ARM)"
Trevor B.
DISHWASHER KITCHENAID KDFE104HPS0 TB- No functional issues found at this time. Advised customer on proper use and care. Unit working as designed.
Trevor B.
COOKTOP JENN AIR JGD3430BS00 TB- Front left burner valve is seized. Needs replacement valve assembly. Part covered under 5 year part warranty. Customer owes $213.20 on return.; ordrng 1 W10467730 (BURNER VALVE )
Trevor B.
WALL OVEN WHIRLPOOL WOC75EC0HV03 TB- Installed new oven door handle. Tests good.
Trevor B.
WASHER WHIRLPOOL MHW6630HC0 TB- Installed new control and water valves. Tests good.
Trevor B.
WASHER WHIRLPOOL MHW6630HC0 TB- Same issue from previous service call on 12/2. Advised customer that replacement control and water valves are being ordered.; ordrng 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 W11322883 (CONTROL )
Brian H.
REFRIG/FREEZER WHIRLPOOL WRSA88FIHN00 Replaced parts. Working ok
Trevor B.
WALL OVEN WHIRLPOOL GS395LEQ1 TB- Installed new bake ignitor. Tests good. Paid balance $128.69 by check # 3493.
Trevor B.
DISHWASHER MAYTAG KDTM504EPA2 "TB- Diverter motor is non-operational. Also lower spray arm is broken. Unit needs replacement sump, spray arm and control.; ordrng 1 W10854230 (CONTROL) and 1 W10860176 (SPRAY ARM) and 1 W10861526 (SUMP)"
Trevor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 TB- Unit has faulty wash motor. Needs replacement sump assy.; ordrng 1 W11087376 (SUMP ASSY )