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Local Reviews
for Westfield, NJ

Dan Marc Appliance Rated 4.9 out of 5 stars based on 45 customer reviews

Map of Westfield, NJ

Excellent Knowledge and service!




Review of Dan Marc Appliance

The technician spotted the issue right away and made the repair on my dishwasher right away. I could not be happier with the entire experience!


Map of Westfield, NJ

Great service!




Review of Dan Marc Appliance

Roberto was professional and really knew his trade. When he finished the repair and put parts back, one piece was a little loose. Most guys would have tried to convince me that it was fine. Roberto continued to work on it until he figured it out and when he was finished, it was not loose at all. Really appreciated his work and will use Dan Marc again if future repair needed.


Map of Westfield, NJ

Great service




Review of Dan Marc Appliance

Moses was friendly, considerate, very neat and kind


Map of Westfield, NJ

Great knowledge, skill, service!




Review of Dan Marc Appliance

The technician efficiently performed a test on my ice maker, found the part to be faulty from the factory, then replaced and tested the new part quickly to get my refrigerator running as it should. This repair was done as a warranty service for Whirlpool.


Map of Westfield, NJ

Took a while to get someone here, but service was good once he got here.




Review of Dan Marc Appliance


Map of Westfield, NJ

Service




Review of Dan Marc Appliance


Map of Westfield, NJ

Felipe very professional and courteous




Review of Dan Marc Appliance

Had to ask him to come later was very accommodating and helpful


Map of Westfield, NJ

Facilities manager




Review of Dan Marc Appliance

Great job ! Fast and very helpful


Map of Westfield, NJ

Great service




Review of Dan Marc Appliance


Map of Westfield, NJ

Good service




Review of Dan Marc Appliance

Carl was quick and efficient and gave us some good advice.


Terrific Service - Nice Guy




Review of Dan Marc Appliance

Jason was very friendly and personable and did a terrific job on a major repair of my JennAir refrigerator. He pretty much replaced all of the mechanical parts in an efficient and clean manner. He is neat too and didn’t leave a mess.


Friendly and efficient




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance

The service rep. worked very hard to figure out why our dishwasher was leaking badly. He did a number of tests and correctly diagnosed the problem. He was personable and a pleasure to have in our home.


Great Service




Review of Dan Marc Appliance

Was professional and knowledgeable about what had to be done. Completely task efficiently with great service & skill. Definitely recommend.


Great service and knowledgeable




Review of Dan Marc Appliance


Marilyn




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Dryer needed fixing




Review of Dan Marc Appliance

Roberto was fantastic! Knowledgeable, thorough and excellent customer service.


Mystery Problem




Review of Dan Marc Appliance

I gave overall experience a 4 because Moses tried his best but the issue couldn't be solved. Moses was up against a challenging problem. While the top oven is baking, it makes sporadic screeching noise. Bottom oven does not make any screeching noise. Our concern is whether or not the screeching from the top oven could be causing damage to any parts of the oven. Tried recording the screech but the problem is that it's impossible to know when it will suddenly screech. Moses patiently waited a while but screeching didn't happen. We hope to try recording again and if we can't record, we will call Kitchen Aid.


Great Service




Review of Dan Marc Appliance


Refrigerator repair




Review of Dan Marc Appliance

Karl was great. He determined the problem and fixed it immediately


Vic




Review of Dan Marc Appliance

Karl was great in troubleshooting and getting the issue with our dishwasher and washing machine fixed.


Karl was great. Fixed my washer perfectly




Review of Dan Marc Appliance


Great srvice but wish it culd have been more convenient and sooner




Review of Dan Marc Appliance

I called in on Saturday with a problem with my freezer. Unfortunately I was not able to get an appointment until Tuesday afternoon between 2 and 5 pm. The time was very inconvenient and I wish that I was able to get an earlier day for the technician to come out. The technician was wonderful, very professional and knowledgeable about my issue.


Great service




Review of Dan Marc Appliance

Jason was great!


Good service




Review of Dan Marc Appliance


Allison




Review of Dan Marc Appliance


Great service for an expensive appliance with a flaw




Review of Dan Marc Appliance

Moses was awesome. He diagnosed my issue, researched it, followed up with me two or three times and then hopefully replaced a part to fix it for good. However, he called me the day after the service and told me he saw the issue somewhere else and that he knows there is a newer user interface version available than the one he installed at my house the day before. He said if my microwave shuts off again, they will try that next.


Michelle




Review of Dan Marc Appliance

Timely, polite, thorough, gave detailed explanation.


Amalia




Review of Dan Marc Appliance

Great service


Washer and dryer repair




Review of Dan Marc Appliance

Top rate service. Knowledgeable repair person.


Bill




Review of Dan Marc Appliance

Great customer service


Great service




Review of Dan Marc Appliance

He was knowledgeable and was very courteous


Timely, responsive and very friendly




Review of Dan Marc Appliance

I do wish I didn't have to set up so many separate appointments as it requires me to stay home from work, which can be an inconvenience. But Jessie was very friendly, was on time and provided an update on what time he would be there, he was very friendly and had an update on my issue. I am disappointed in the actual appliance itself but not in Jessie. Jessie was upfront about the issue and the fact that the fix may not resolve the issue.


Liz




Review of Dan Marc Appliance

Excellent!


Keyel H.

Keyel H.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Unit have a gap/air leak in the liner, unit cannot be repaired call tech line File # 7728799472."

Near Carleton Rd, Westfield, NJ 07090
Jason T.

Jason T.

REFRIGERATOR KITCHENAID KURR204ESB00 Made checks” found defective in outer door panel” ordering parts..; ordrng 1 W10797360 (OUTER DOOR PANEL ) and 1 W11179312 (NAMEPLATE )

Near E Dudley Ave, Westfield, NJ 07090
Moses D.

Moses D.

RANGE KITCHENAID KSGB900ESS "Part came in damaged again reordering part, peter will look at part before scheduling ; ordrng 1 W10913685 (CONSOLE 4)"

Near Willow Grove Rd, Westfield, NJ 07090
Moses D.

Moses D.

MICROWAVE JENN AIR JMDFS24JL00 "Made checks found door not making proper contact with switches on left side, adjusted the interlock. Tested ok"

Near Wells St, Westfield, NJ 07090
Karl G.

Karl G.

MICROWAVE WHIRLPOOL KEMS309BSS00 KG 8/17 checked unit found error code in microwave section. Tested through diagnostic mode with TJ@techline. High voltage section failure. Needs new magnetron and inverter7728560959 TJ. 2CC; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON) and 1 WPW10017410 (fuse)

Near Mohawk Trail, Westfield, NJ 07090
Moses D.

Moses D.

DISHWASHER KITCHEN-AID KDPE234GPS0 "Made checks instructed customer on running rinse cycle on days dishwasher wont be used through regular cycles, cleaning filter and running monthly dishwasher cleaners. Unit tested ok"

Near Washington St, Westfield, NJ 07090
Moses D.

Moses D.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced faulty upper rack adjusters. Tested ok ; used 1 W10712394 (ADJUSTER) from stock

Near Clifton St, Westfield, NJ 07090
Jason T.

Jason T.

REFRIG/FREEZER KITCHEN AID KBFS25EWMS8 "Made checks” found defective compressor, ordering parts..; ordrng 1 876764 (VALVE) and 1 W10507884 (COMPRESSOR )"

Near Lawrence Ave, Westfield, NJ 07090
Karl G.

Karl G.

WASHER WHIRLPOOL WFW94HEXW2 KG 8/13 installed door hinge and drain pump. Washer operating as designed

Near Cranford Ave, Westfield, NJ 07090
Karl G.

Karl G.

OVEN WHIRLPOOL KEMS308SSS05 KG 8/13 ordering parts for service; ordrng 1 WP9760774 (elmnt-brol) and 1 WPW10119143 (cntrl-elec) and 1 WPW10207398 (elmnt-bake)

Near Everson Pl, Westfield, NJ 07090
Karl G.

Karl G.

REFRIGERATOR KITCHENAID KFXS25RYMS KG 7/16 checked unit found icemaker not advancing through harvest mode. Fill tubing frozen and ice maker stuck unable to remove without damaging fill tubing. Needs new icemaker and fill tubing to ice maker; ordrng 1 W10882923 (icemaker) and 1 W11415785 (TUBING)

Near Hyslip Ave, Westfield, NJ 07090
Moses D.

Moses D.

HOOD KITCHENAID KVWB400DSS2 "Made checks found fan motor not rotating, took motor down and cleaned. Tested ok. Customer also needs charcoal filter W10272068 for non vented vent. Tested ok"

Near St Marks Ave, Westfield, NJ 07090
Moses D.

Moses D.

MICROWAVE WHIRLPOOL WMH31017HS3 "Made checks found light bulb cracked and stuck in socket, removed light bulb and replaced. Tested ok"

Near Maple St, Westfield, NJ 07090
Moses D.

Moses D.

DISHWASHER JENN-AIR JDB9200CWP2 Needs additional door hinges. Ordering parts ; ordrng 1 WP8534853 (DOOR HINGE ) and 1 WP8534854 (DOOR HINGE )

Near Summit Ave, Westfield, NJ 07090
Moses D.

Moses D.

OVEN KITCHENAID KODE500ESS04 Customer having intermittent noise issue. Ordering parts ; ordrng 2 W10491987 (SEAL )s and 2 W10860984 (CONVECT FAN)s and 2 W11245567 (BLOWER)s

Near Roanoke Rd, Westfield, NJ 07090
Roberto C.

Roberto C.

WASHER WHIRLPOOL MVWB865GC0 Broken cup dispenser needs to order; ordrng 1 W10863011 (dispenser)

Near Kimball Ave, Westfield, NJ 07090
Roberto C.

Roberto C.

WASHER FRONT WASHER WFW9150WW01 2m 3cc Washer is destroy inside loud on spin overhaul and other parts needed ; ordrng 1 W10313497 (tub-outer) and 1 W11239040 (REAR TUB) and 1 WP8540088C (pulley) and 1 WP8540101 (belt) and 1 WPW10171902 (motor-drve) and 1 WPW10202459 (basket) and 1 WPW10283361 (nut) and 1 WPW10730972 (pump-water)

Near Rahway Ave, Westfield, NJ 07090
Antonio C.

Antonio C.

DRYER WHIRLPOOL WGD9150WW1 Replaced idler pulley tensioner/ Tested ok ; used 1 W10837240 (BRACKET) from stock

Near Rahway Ave, Westfield, NJ 07090
Moses D.

Moses D.

D/WASHER UNDCTR WHIRLPOOL WDF520PADM7 Replaced faulty drain pump. Tested ok

Near E Broad St, Westfield, NJ 07090
Roberto C.

Roberto C.

WASHER WHIRLPOOL WTW5600SQ0 Replace lid switch from t/s wp8318084 switch test ok; used 1 WP8318084 (LID SWITCH) from stock

Near Dorian Rd, Westfield, NJ 07090
Jason T.

Jason T.

REFRIG/FREEZER JENN-AIR JFC2290REP00 "Replace defective gaskets, tested ok..."

Near Drake Pl, Westfield, NJ 07090
Moses D.

Moses D.

RANGE KITCHEN-AID KDRS467VSS00 Replaced broken inner glass. Tested ok

Near Boulevard, Westfield, NJ 07090
Moses D.

Moses D.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Made checks door was not closing, adjusted upper rack door closing properly now. Tested ok"

Near Tice Pl, Westfield, NJ 07090
Moses D.

Moses D.

RANGE KITCHEN-AID KSGB900ESS3 "Made checks found warming drawer not opening and closing properly, adjusted and tightened drawer tracks. Tested ok"

Near Irving Ave, Westfield, NJ 07090
Moses D.

Moses D.

DISHWASHER JENN-AIR JDB9200CWP2 "Made checks found lower rack tracks broken. Ordering parts. Not leaking at this time, possible leak due to broken track.; ordrng 1 W10822165 (TRACK LOWER) and 1 W10822166 (TRACK RIGHT LOWER) and 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 1 WPW10448645 (SPRAY ARM ) and 1 WPW10473807 (LEFT SUPPORT ) and 1 WPW10473809 (SUPPORT )"

Near Summit Ave, Westfield, NJ 07090
Felipe T.

Felipe T.

DISHWASHER KITCHENAID KUDS35FXSS5 Removed broken glass stuck under float and replaced defective chopper; used 1 W10083957V (CHOPPER) from stock

Near N Euclid Ave, Westfield, NJ 07090
Roberto C.

Roberto C.

WASHER WHIRLPOOL MHW8630HW1 Washer check ok customer must replace detergent it’s creating too many suds picture on record

Near Genesee Trail, Westfield, NJ 07090
Moses D.

Moses D.

OVEN COMBO JENN AIR JMW2427WS02 "Made checks unit tested ok. Advised customer that wall oven does not vent out of house, wall oven recirculates the air. Tested ok customer refused to pay trip charge."

Near Brightwood Ave, Westfield, NJ 07090
Roberto C.

Roberto C.

DRYER WHIRLPOOL MGD8630HW1 Adjust front feet to let clothes touch front sensor for timer to work properly

Near Genesee Trail, Westfield, NJ 07090
Jason T.

Jason T.

REFRIG/FREEZER JENN-AIR JFC2290REP00 "Made checks” found gaskets, ordering parts..; ordrng 2 W10830046 (GASKET)s"

Near Drake Pl, Westfield, NJ 07090
Jason T.

Jason T.

OVEN WHIRLPOOL GMC305PDS6 "Made checks” found defective magnetron, capacitor & diode hinge assembly & light bulb, ordering parts ; ordrng 1 W10245183 (MAGNETRON ) and 1 WP4375020 (CAPACITOR ) and 1 WP4375323 (HINGE DOOR LEFT ) and 1 WP4451009 (HINGE DOOR RIGHT ) and 1 WPW10440740 (LIGHT BULB ) and 1 WPW10687786 (DIODE)"

Near Summit Ct, Westfield, NJ 07090
Arden D.

Arden D.

REFIG/FREEZER WHIRLPOOL KSSO48QMB02 "AD. Checked unit, found faulty icemaker. Ordering icemaker.; ordrng 1 WPW10277448 (ICEMAKER )"

Near Prospect St, Westfield, NJ 07090
Jason T.

Jason T.

REFRIG/FREEZER WHIRLPOOL JS42PPDUDB20 "Instructed customer food storage, units ok..."

Near Moss Ave, Westfield, NJ 07090
Felipe T.

Felipe T.

DISHWASHER JENN AIR JDTSS244GP0 Replaced defective upper rack tracks

Near Rahway Ave, Westfield, NJ 07090
Jason T.

Jason T.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Replaced main control board & thermistor, then found refrigerator drain assembly compressed internally with installation, called tech line instructed not repairable got file# number 7726691977 instructed customer..."

Near Raymond St, Westfield, NJ 07090
Jason T.

Jason T.

REFRIG KITCHEN AID KRFF507ESS00 "Replaced leaking refrigerator evaporator & compressor, uv drier & valve, vacuum and regas..."

Near W Grove St, Westfield, NJ 07090
Arden D.

Arden D.

REFRIG/FREEZER WHIRLPOOL KSSO48QMB02 AD. Replaced defective main board. Unit tested ok. Collected $591.77 via check#1335

Near Prospect St, Westfield, NJ 07090
Jesse F.

Jesse F.

REFRIGERATOR WHIRLPOOL KUDF204ESB00 Display not working. Called tech line(SR# 7727208275). O&i parts. 2 count. Install harness first...; ordrng 1 W10789534 (harns-wire) and 1 W10789537 (display)

Near Kimball Ave, Westfield, NJ 07090
Felipe T.

Felipe T.

DISHWASHER KITCHEN AID KDTM404ESS Ran calibration cycle and heater turned on normally. Lowered rinse aid dispenser setting from 4 to a 2. Advised customer to use pro dry and pro wash with tablets

Near Bell Dr, Westfield, NJ 07090
Karl G.

Karl G.

DRYER WHIRLPOOL WHD3090GW0 "KG 2/20 installed control, checked unit through heating, dryer heating and operating as designed"

Near Central Ave, Westfield, NJ 07090
Karl G.

Karl G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "KG 2/20 checked unit found main wash motor turns on/off constantly, control board making clicking noise and does not advance cycle. Needs new control and motor.; ordrng 1 W11087376 (pump&motor) and 1 W11305296 (cntrl-elec)"

Near Edgar Rd, Westfield, NJ 07090
Roberto C.

Roberto C.

WASHER WHIRLPOOL WFW70HEBW0 Bellows didn’t line up properly / took out and lined up drain holes test ok

Near Elm St, Westfield, NJ 07090
Karl G.

Karl G.

LAUNDRY WHIRLPOOL WFW6620HW0 KG 2/18 checked unit found tub not turning and control making clicking noise. Needs control and stator; ordrng 1 W11322905 (cntrl-elec) and 1 W11354541 (STATOR)

Near Woods End Rd, Westfield, NJ 07090
Jason T.

Jason T.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Made checks” found defective thermistor & main board, order parts..; ordrng 1 W10316760 (DEFROST THERMISTOR ) and 1 W11172798 (CONTROL BOARD ) and 1 WPW10226427 (CONTROL BOARD )"

Near Raymond St, Westfield, NJ 07090
Felipe T.

Felipe T.

DISHWASHER JENN AIR JDTSS244GP0 SR# 7727160311 Customer is upset that I was unable to remove dishwasher to replace the upper racks. There is a trim that blocks the right dishwasher leg and it is not a removable piece./ Damage may occur if I tried to do it myself/ Advised customer that we need to be able to pull dishwasher out to perform repair ; Advised to call the office to reschedule once it's done. saved tckt

Near Rahway Ave, Westfield, NJ 07090