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Local Reviews
for Westwood, NJ
Great service
Nolan - Westwood, NJ
Sean
Sean - Westwood, NJ
Service
Larry - Westwood, NJ
Professional Service
Karyn - Westwood, NJ
Serviceman was very knowledgeable and helpful
Effie
Effie - Westwood, NJ
Making an appointment online was super easy. The technician was friendly, polite and knowledgeable about the product
Leslie
Leslie - Westwood, NJ
dishwasher
David - Westwood, NJ
Prompt and courteous
Patricia - Westwood, NJ
Very knowledgeable. Knew immediately what the problem was, ordered part and returned to install.
Tim S.
RANGE WHIRLPOOL WEG745H0FS0 Pls order ; ordrng 2 WPW10440013 (hinge-door)s
Roberto C.
DRYER - GAS WHIRLPOOL WGD96HEAW2 Vibration remove lint from blower fan test ok
Roberto C.
WASHER WHIRLPOOL WTW5105HW0 Not draining needs water pump 2cc need to pull dryer to get behind washer picture on record ; ordrng 1 W11396717 (PUMP )
Gerry Q.
RANGE JENN AIR JGS8850ADQ Unit s working ok tech unable to found any problem with unit but the display board is very dim due to years wear and tear customer son was very negative with service at time of first service call customer stated that oven was not heating tech check for oven bake igniter and notice that was ver weak due to use all this years unit is 15 years old bake ignite was replaced tested ok customer son is questioning why service call and labor are charge separately
Elmer A.
WASHER AMANA NTW4516FW1 Damaged drain pump.; ordrng 1 W10919003 (pump-water)
Aris S.
RANGE WHIRLPOOL WEGA25H0HZ0 Install parts test it is working normal
Aris S.
DRYER WHIRLPOOL WED5600XW0 "Found a bad pulley, install one test it is working good,( but customer need to fixed the vent; used 1 279640 (idler pulley) from stock"
Aris S.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Clean up the Eva ice, need 24 hours to adjusted, and install a thermistor."
Gabino P.
WASHER WHIRLPOOL WGD4900XW "Replace broken rollers belts and pulley and check ok.; used 1 341241 (belt 10), 1 349241T (roller 15), and 1 WP691366 () from stock"
Keyel H.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Led light in freezer fail replace part check ok.; used 1 W10908166 (LED LIGHT) from stock
Keyel H.
REFRIG/FREEZER JENN-AIR JFC2089BEP03 Adjust legs on bottom in order to keep fresh food doors steady dent on right fresh food door order door. ; ordrng 1 13107855SQ (dor-fip ss) and 1 WPW10214168 (nameplate)
Eric S.
RANGE WHIRLPOOL WEG750H0HZ0 Found console not working replaced console tested unit it works ok
Elmer A.
WASHER MAYTAG MVWB850YW0 Damaged bearing stator & rotor 2count.; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10419333 (stator)
Gabino P.
WASHER WHIRLPOOL WFW6620HW0 Replace touch panel and check ok.
Keyel H.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Defrost drain is restricted try to flush on both sides with steamer water will not go down. File # 7726804393
Keyel H.
REFRIGERATOR WHIRLPOOL MBF2258DEM00 Relay overload failed replace part operating normal.; used 1 WPW10448874 (START RELAY) from stock
Keyel H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Unit is operating normal instruct customer on how dispenser works, ice was stock on dispenser door chut."
Tim S.
72' BM KITCHENAID KRFC302ESS00 Installed shim on left fresh food door; used 1 WPM0274057 (SHIM) from stock
Stoyan S.
MICROWAVE KITCHENAID KCMS1555SSS2 Replace defective sw and broken latch Test it all op ok
Keyel H.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "The Holes that the screws go into to hold the hinge on the top of the freezer door damage/worn out, will not hold hinge in place. Customer refused to pay service charge."
Stoyan S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replace defective door latch Test it all op ok ; used 1 W10653840 (LATCH-DOOR) from stock
Stoyan S.
MICROWAVE KITCHENAID KCMS1555SSS2 "Need new switches Order new; ordrng 1 4392027 (switch,micro) and 1 WP8205451 (brkt-latch)"
Stoyan S.
DISHWASHER WHIRLPOOL WDTA50SAHZ Store is replacing the unit
Lewis G.
WASHER WHIRLPOOL WFW6620HW0 "F0E5 Off Balance Load.,....F0E2 Oversuds,....F0 E1 Load in drum during Clean Washer cycle.,...ran full diagnostics and everything went through properly...ran quick wash and no problem.... no defects found with unit and basically a lot of customer education unit is working exactly how it’s designed"
Stoyan S.
WALL OVEN KITCHENAID KEBS208SSS04 Ck unit after power failure in the house both ovens not heating Customer will call Whirlpool for part authorization WPW10119142 appl managerWP8304452 thermo fuse Do not order part before customer call office
Keyel H.
REFRIG/FREEZER KITCHEN AID KRFF302ESS Ice maker was in the off position turn ice maker on cycled.;
Eric S.
WASHER WHIRLPOOL WFW6620HW0 Tested unit it working as designed advised customer on operation
Tim S.
REFRIGERATOR KITCHENAID KSSO42FTX02 Replaced defective service kit
Eric S.
WASHER WHIRLPOOL WFW6620HW0 Tested unit it working as designed advised customer on operation
Tim S.
REFRIGERATOR KITCHENAID KSSO42FTX02 Replaced defective service kit
Stoyan S.
STOVE KITCHEN AID KFGS530ESS2 Wrong part packed inside order new; ordrng 1 W10906445 (glass-door)
Tim S.
REFRIGERATOR KITCHENAID KSSO42FTX02 W10801766 kit; ordrng 1 W10801766 (cntrl-elec) and 1 WP2188874 (motor-cond)
Tim S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced defective light switch in freezerMaking icemaker work irratic . Also leave humidity control on; used 1 12002646 (LIGHT SWITCH KIT) from stock
Stoyan S.
OVEN WHIRLPOOL GBD307PDS09 SR#7725009411Vent randomly turns on by itself / Called tech line they recommend to replace microcomputer and UI / micro is NLA # WPW10438751
Tim S.
REFREGERATOR KITCHEN AID KBRC36FMS00 Needs freezer door also tracks for freezer tracksWhich are no longer made. Left estimate customer was told about situation. Fresh food door hinge severely bentSC will be deducted within 30 days
Eric S.
N/A N/A KUDE60SXSS3 No leaks found toe kick adjustment
Stoyan S.
DISHWASHER KITCHENAID KDTE304GPS0 Sr#7724934257Inspect DW Rusty spot customer showed is removable with finger and is from something washed n the unit Unit is working as designed Make pics and called tech lineReport problem to tech manager (Gorge) he will call and send pictures to Whirlpool
Sam C.
REFRIGERATOR WHIRLPOOL JFC2089BEP01 Adjusted settings on user interface check temperature instructed customer
Sam C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Found water valve faulty / damaged ice maker gears/ installed new water valve repair water line advised customer to replaced saddle valve; used 1 W10884390 (ICEMAKER), and 1 WPW10420083 ("
Eric S.
WASHER WHIRLPOOL WFW5620HW0 Sr#7724871053 tested unit per tech support f0e5 code overload. Per tech support advised customer on loading
Eric S.
RANGE - GAS KITCHENAID KSGG700ESS0 Replaced cap kit and fan tested unit it works ok
Eric S.
N/A N/A KUDE60SXSS3 Installed parts tested unit it works ok
Eric S.
RANGE - GAS KITCHENAID KSGG700ESS0 Found rear burners not lighting intermittently slso need cooling fan; ordrng 1 W10876582 (CAP KIT) and 1 W11107275 (FAN)
Eric S.
N/A N/A KUDE60SXSS3 Found unit leaking need sump assy ; ordrng 1 W10155344 (DIVERTER) and 1 W10907619 (SUMP ASSY)