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Local Reviews
for White Plains, NY

Dan Marc Appliance Rated 4.2 out of 5 stars based on 19 customer reviews

Map of White Plains, NY

Laura




Review of Dan Marc Appliance

Great Service. Professional and efficient.


Map of White Plains, NY

Great service




Review of Dan Marc Appliance


Map of White Plains, NY

Great service




Review of Dan Marc Appliance

Very professional, polite, knowledgeable!


Map of White Plains, NY

Anna




Review of Dan Marc Appliance

Great service. Very knowledgeable


Map of White Plains, NY

Mary




Review of Dan Marc Appliance

Excellent


Map of White Plains, NY

Excellent service




Review of Dan Marc Appliance

Derrell was very efficient and caring. I had a strange problem - my washing machine did not start 4 out of 5 times. He instantly realized that there was something wrong with the lid. Based on the error codes he ordered a new latch & computer. When that didn't solve the problem, he ordered a new lid. Realizing that I would be without a usable machine for a week (lids are not a well-stocked item), he told me how to lean on the lid so the machine would work. Now the machine works. The washing machine was under warranty, so there was no cost involved.


Map of White Plains, NY

Good job




Review of Dan Marc Appliance

The repairman Jerel Lai was excellent. The only issue I had was that communication was a bit spotty before the repair. I asked Maytag to schedule the appointment in the afternoon but when Dan Marc called it was scheduled in the morning. This may be Maytag's issue not Dan Marc.


Map of White Plains, NY

Poor service.




Review of Dan Marc Appliance

Poor service, had to make 4 service calls and microwave still isn't completely fixed. One of the servicemen had a terrible attitude.


Map of White Plains, NY

Fridge fix




Review of Dan Marc Appliance

Appointment time was just as promised. Knowledgeable, friendly technician. Worked efficiently and neatly


Map of White Plains, NY

Great service




Review of Dan Marc Appliance

Jerel was professional and efficient. Great communication and got the job done.


All was fine except arrival time




Review of Dan Marc Appliance

Darren was courteous and knowledgeable and did what he needed to do. Unfortunately, because his prior appointment took longer than expected, he arrived 1-1/2 hours later than the end of the timeframe I was given. I need to call twice to get a status. I understand things happen but I planned met day around the window I was given and would have appreciated a proactive phone call letting me know he would be late.


great service




Review of Dan Marc Appliance

I had 2 service men come in. The first one was here and explained what could be the issue. the next day the dryer still wasn't drying. A second technician came in and he was amazing. He explained that it was the sensor and how when some items are dry and hit them, the dryer thinks that everything is dry. He showed me other features, spent a lot of time explaining.


Professional and Prompt Service




Review of Dan Marc Appliance

Jerel was actually a little early. He called to make sure it was OK to arrive ahead of time. I was delighted as I had another appointment in Hawthorne and didn’t want to cancel it. With other companies I have to wait all day because they always arrive very late. This was a refreshing experience.


Great service




Review of Dan Marc Appliance

Although it took a month to get a part from Kitchenaide, Dan Mark and his worker who came out were really awesome. I would highly recommend them and thank them for responding to us!


Great Service!




Review of Dan Marc Appliance

Easy to schedule. Follow up to confirm. Right on time. Easy!!


Help!




Review of Dan Marc Appliance

Disappointed in the company. Time frames never kept. Phone service difficult. Sent email after first tech tried to open front of machine with kitchen knife and got no response. All a nightmare


Grateful




Review of Dan Marc Appliance

Great service, knowledgeable, friendly technician


pleasant and professional




Review of Dan Marc Appliance

pleasant and professional repair man.


Good service




Review of Dan Marc Appliance

tech was very friendly and knowledgeable


Wayne L.

Wayne L.

REFRIG/FREEZER WHIRLPOOL WRT311FZDW00 Check unit unit is not defrosting control and bi-metal is faulty ; ordrng 1 WPW10352689 (CNTRL ) and 1 WPW10392132 (BI-METAL)

Near Primrose St, White Plains, NY 10606
Wayne L.

Wayne L.

REFRIGERATOR WHIRLPOOL KRFF507HBS00 Check unit installed damper that was faulty unit working fine

Near Eagle Ct, White Plains, NY 10605
Wayne L.

Wayne L.

RANGE WHIRLPOOL n/a Check unit sparks module and control is faulty ; ordrng 1 W10860916 (SPARKS MODULE ) and 1 W11034208 (CONTROL BOARD )

Near Ralph Ave, White Plains, NY 10606
Wayne L.

Wayne L.

WASHER MAYTAG MVWX700XL2 "Check unit recalibrate unit,unit working fine part that was order not needed"

Near Old Rd, White Plains, NY 10607
Jerel L.

Jerel L.

MAYTAG WASHER MVWP575GW "Only over suds coded out. Ran unit. Explained to cus of usage, loading, and soap usage. Unit operating as designed"

Near Teramar Way, White Plains, NY 10607
Mike D.

Mike D.

DRYER WHIRLPOOL WGD9620HW0 Replaced defective control unit checked ok

Near Cobblefield Ln, White Plains, NY 10605
Jerel L.

Jerel L.

DRYER WHIRLPOOL WGD4850HW0 Installed new Pts switch. All functions test ok

Near Woodcrest Ave, White Plains, NY 10604
Marc M.

Marc M.

DISHWASHER KITCHEN AID KUDP01FLSS1 Unit tested and checked code present in unit cleared code and tested unit code reset heater and board nla heater not available by itself.

Near Dobbs Ferry Rd, White Plains, NY 10607
Jerel L.

Jerel L.

REFRIGERATGOR AMANA ABB1924BRM00 SR # 7727289208 UNIT has a complete restriction in cap tube. Isolated cap tube and no refrigerent comes out. Unit deemed unrepairable by techline.; used 1 W10143759 (DRIER) from stock

Near Martine Ave, White Plains, NY 10606
Jerel L.

Jerel L.

DRYER WHIRLPOOL WGD4850HW0 7727286927 faulty push to start switch. Ordering timer as well. Found vent damaged prior to any repair. ; ordrng 1 WPW10436302 (TIMER) and 1 WPW10446920 (PTS)

Near Woodcrest Ave, White Plains, NY 10604
Jerel L.

Jerel L.

REFRIG/FREEZER KITCHEN AID KSC23C8EYY03 SR# 7727260963 cleared ice from fresh food evap. Found clogged drain. Insulation in drain. Cannot remove. Deemed unrepairable. Provided cus with SR # .

Near Hillair Cir, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found condensation buildup in freezer. Gaskets test good. Explained to cus door couldve been left open or basement got so cold the gaskets shrunk. Removed all ice and heat treated gaskets. Unit check ok

Near Jared Dr, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRB329DMBM Installed new jazz board. Cus will monitor temp settings. Advised using thermometer in fridge will reflect inaccurate temperatures.

Near Lawrence Dr, White Plains, NY 10603
Jerel L.

Jerel L.

OVEN AMANA AGG222VDW4 Put unit into broil. Reached 570 degrees. Home at 74 degrees. Cannot verify any issue. Explained to cus of oven producing heat and glow bar is perfectly safe and normal. Unit operating as designed. SR # 7727214513

Near Franklin Ave, White Plains, NY 10601
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KSC23C8EYY03 Fresh food evap frozen over again. Needs thermistor and board.; ordrng 1 W10316760 (THERMISTOR) and 1 WPW10235503 (BOARD)

Near Hillair Cir, White Plains, NY 10605
Marc M.

Marc M.

WALL OVEN WHILPOOL KEBC107KBL0 Unit tested and checked realigned door door now closing well cx satisfied no parts need.

Near Ridgeview Ave, White Plains, NY 10606
Marc M.

Marc M.

RANGE WHIRLPOOL WFG515S0ES "Unit tested and checked no issue detected with unit fumes subsided cx used vinegar and water to dissipate odor. Unit working well no issue with unit. Build renovating apartment below cx a lot of fumes coming from lower apt. Cx instructed. Ex (paint, polyurethane,) Sr # 7727197426"

Near County Center Rd, White Plains, NY 10607
Wayne L.

Wayne L.

REFRIG/FREEZER KITCHENAID KRFC604FSS01 Check unit water tube wire is broken call tech line SR#7727173554; ordrng 1 w11366500 (WATER TUBE KIT)

Near Midchester Ave, White Plains, NY 10606
Wayne L.

Wayne L.

DRYER WHIRLPOOL WGD9620HW0 Check unit installed part that was order unit working fine

Near Cobblefield Ln, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER KITCHENAID KDTE334GPS0 Unit tested and checked ok cleared codes and cx instructed .

Near Easthaven Ln, White Plains, NY 10605
Jerel L.

Jerel L.

DISHWASHER KITCHEN AID KDFE104DWH5 Explained to cus of proper wash. She complains dishes arent being washed clean. Explained dishwasher motor is operating as designed.

Near Park Cir, White Plains, NY 10603
Marc M.

Marc M.

RANGE KITCHENAID KSIB900ESS2 Unit tested and checked no issue detected ecept griddle pan not working with cooktop called tech line and pan not correct for unit SR 7727147340 Cx instructed change griddle as per tech line wrong part number.

Near Valhalla Pl, White Plains, NY 10603
Wayne L.

Wayne L.

REFRIGERATOR WHIRLPOOL WRB329DMBM Check unit installed parts that was order unit working fine

Near Lawrence Dr, White Plains, NY 10603
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Found clogged drain. Piece of plastic from manufacturer. Shoved 1/4 inch tubing down drain and cleared drain. Cus floors are warping due to excess amount of water being leaked out of fridge. Provided pictures. Cleared drain. Unit check ok

Near Wood Hampton Dr, White Plains, NY 10603
Wayne L.

Wayne L.

DISHWASHER KITCHENAID KDTM354DSS5 Check unit control board and panel is faulty ; ordrng 1 W10803367 (CNTRL PANEL) and 1 W11177740 (CONTROL BOARD )

Near Stewart Pl, White Plains, NY 10603
Wayne L.

Wayne L.

REFRIGERATOR WHIRLPOOL WRB329DMBM Check unit control board and evaporator fan is faulty ; ordrng 1 WPW10128551 (EVAPORATOR FAN)

Near Lawrence Dr, White Plains, NY 10603
Wayne L.

Wayne L.

REFRIG/FREEZER KITCHENAID KRFC604FSS01 "Check unit instruct customer to change water filter,unit working fine"

Near Midchester Ave, White Plains, NY 10606
Marc M.

Marc M.

DISHWASHER WHIRLPOOL MDB7749AWW1 Unit tested and checked fuse blown replaced and tested ok used truck stock.; used 1 W10258275 (fuse) from stock

Near Nosband Ave, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHILRPOOL WRS321SDHW01 Found noise coming from vibrations of compressor. Adjusted piping to condenser. Checked unit. No noise found with all moving parts engaged. Unit check ok

Near Maplemoor Ln, White Plains, NY 10605
Jerel L.

Jerel L.

OVEN KITCHENAID KODC304ESS01 Explained to cus cannot have food in unit when preheating. Cus states unit burns her burgers. She is running broil at 550 degrees. Instruct to set temperatures accordingly to load inside oven. All functions test ok

Near Willow Brook Rd, White Plains, NY 10605
Jerel L.

Jerel L.

WASHER WHIRLPOOL WFC7500VW1 Instruct cus of unbalanced loads. Cannot verify any issues with unit. Ran test cycle. Clothes come out rung dry. Unit check ok

Near Hillside Terrace, White Plains, NY 10601
Jerel L.

Jerel L.

OVEN KITCHENAID KODC304ESS01 Explained to cus cannot have food in unit when preheating. Cus states unit burns her burgers. She is running broil at 550 degrees. Instruct to set temperatures accordingly to load inside oven. All functions test ok

Near Willow Brook Rd, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHILRPOOL WRS321SDHW01 Found noise coming from vibrations of compressor. Adjusted piping to condenser. Checked unit. No noise found with all moving parts engaged. Unit check ok

Near Maplemoor Ln, White Plains, NY 10605
Jerel L.

Jerel L.

LAUNDRY WHIRLPOOL WFW75HEFW0 Verified everything f9e1 causes and all checks pass. Error codes creating by faulty board. ; ordrng 1 W11201274 (BOARD)

Near White Plains, NY 10603
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Found icemaker in off position. Brought arm down and icemaker cycled. Unit check ok

Near Adams Pl, White Plains, NY 10603
Jerel L.

Jerel L.

REFRIGERTOR WHIRLPOOL KRFF305ESS02 Releveled legs so door closes and does not rock. Explained filter functions and temperature selectors. Unit check ok

Near Westfield Rd, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER WHIRLPOOL MER5775RAS Unit tested again and checked ok could not verify cx complaint no noise present normal operating sound. Watched cycle for 30 minutes no-issue @time of app.

Near Granada Crescent, White Plains, NY 10603
Jerel L.

Jerel L.

DRYER WHIRLPOOL WHD3090GW0 Installed new lock. Unit check ok

Near Bank St, White Plains, NY 10606
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KRFC300EBS00 Installed damper. Unit check ok

Near Martine Ave, White Plains, NY 10601
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KRFC300EBS00 "Found noise coming from damper, motor making noise when opening and closing, will replace damper.z; ordrng 1 WPW10594329 (DAMPER)"

Near Martine Ave, White Plains, NY 10601
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRS321SDHB04 Getting 0.5 degrees in freezer. 38 in FF. Explained to cust of airflow in FF and water is not being refrigerated. All functions test ok

Near Cummings Ave N, White Plains, NY 10603
Jerel L.

Jerel L.

DRYER WHIRLPOOL WGD7500GW0 Explained to cus of discoloration on supply air duct is normal and cannot be reconfigured. Ran test cycle. All functions test ok SR# 7726971632

Near Baylor Cir, White Plains, NY 10604
Marc M.

Marc M.

RANGE WHIRLPOOL MER5775RAS Unit tested and checked infinite switch needed to complete repair.; ordrng 1 WP74004153 (LIGHT INDICATOR) and 1 WP74008940 (INFINATE SWITCH)

Near Granada Crescent, White Plains, NY 10603
Jerel L.

Jerel L.

ICEMAKER WHIRLPOOL KUID308ESS "found filter clogged, ran unit. Test cycle with techline. Instruct to replace filter. SR# 7726947489"

Near Windward Ave, White Plains, NY 10605