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Local Reviews
for White Plains, NY

Dan Marc Appliance Rated 4.1 out of 5 stars based on 15 customer reviews

Map of White Plains, NY

Mary




Review of Dan Marc Appliance

Excellent


Map of White Plains, NY

Excellent service




Review of Dan Marc Appliance

Derrell was very efficient and caring. I had a strange problem - my washing machine did not start 4 out of 5 times. He instantly realized that there was something wrong with the lid. Based on the error codes he ordered a new latch & computer. When that didn't solve the problem, he ordered a new lid. Realizing that I would be without a usable machine for a week (lids are not a well-stocked item), he told me how to lean on the lid so the machine would work. Now the machine works. The washing machine was under warranty, so there was no cost involved.


Map of White Plains, NY

Good job




Review of Dan Marc Appliance

The repairman Jerel Lai was excellent. The only issue I had was that communication was a bit spotty before the repair. I asked Maytag to schedule the appointment in the afternoon but when Dan Marc called it was scheduled in the morning. This may be Maytag's issue not Dan Marc.


Map of White Plains, NY

Poor service.




Review of Dan Marc Appliance

Poor service, had to make 4 service calls and microwave still isn't completely fixed. One of the servicemen had a terrible attitude.


Map of White Plains, NY

Fridge fix




Review of Dan Marc Appliance

Appointment time was just as promised. Knowledgeable, friendly technician. Worked efficiently and neatly


Map of White Plains, NY

Great service




Review of Dan Marc Appliance

Jerel was professional and efficient. Great communication and got the job done.


Map of White Plains, NY

All was fine except arrival time




Review of Dan Marc Appliance

Darren was courteous and knowledgeable and did what he needed to do. Unfortunately, because his prior appointment took longer than expected, he arrived 1-1/2 hours later than the end of the timeframe I was given. I need to call twice to get a status. I understand things happen but I planned met day around the window I was given and would have appreciated a proactive phone call letting me know he would be late.


Map of White Plains, NY

great service




Review of Dan Marc Appliance

I had 2 service men come in. The first one was here and explained what could be the issue. the next day the dryer still wasn't drying. A second technician came in and he was amazing. He explained that it was the sensor and how when some items are dry and hit them, the dryer thinks that everything is dry. He showed me other features, spent a lot of time explaining.


Map of White Plains, NY

Professional and Prompt Service




Review of Dan Marc Appliance

Jerel was actually a little early. He called to make sure it was OK to arrive ahead of time. I was delighted as I had another appointment in Hawthorne and didn’t want to cancel it. With other companies I have to wait all day because they always arrive very late. This was a refreshing experience.


Map of White Plains, NY

Great service




Review of Dan Marc Appliance

Although it took a month to get a part from Kitchenaide, Dan Mark and his worker who came out were really awesome. I would highly recommend them and thank them for responding to us!


Great Service!




Review of Dan Marc Appliance

Easy to schedule. Follow up to confirm. Right on time. Easy!!


Help!




Review of Dan Marc Appliance

Disappointed in the company. Time frames never kept. Phone service difficult. Sent email after first tech tried to open front of machine with kitchen knife and got no response. All a nightmare


Grateful




Review of Dan Marc Appliance

Great service, knowledgeable, friendly technician


pleasant and professional




Review of Dan Marc Appliance

pleasant and professional repair man.


Good service




Review of Dan Marc Appliance

tech was very friendly and knowledgeable


Darren S.

Darren S.

REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 Chek rite side fresh food door gasket .. no gaps .. no air leaks ... gasket good .. under fridge cardboard covers condenser ..... normal operation ...customer instruct

Near Bryant Crescent, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL KSSS36MDX00 "Installed new timer, checked functions, all functions test ok"

Near Havilands Ln, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Intalled new door. Handle isnt fitting flush.; ordrng 1 W10830683 (handle)

Near N Broadway, White Plains, NY 10601
Marc M.

Marc M.

DISHWASHER WHIRLPOOL DU940PWKT0 Unit tested & checked cx declined est. will contact landlord to approve repair.W1042876 pump /motor

Near Washington Pl E, White Plains, NY 10603
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL KSSS36MDX00 "Installed new timer, checked functions, all functions test ok"

Near Havilands Ln, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Prt installed unit tested & checked ok checked for leaks no leaks present cx instructed & explained to why dishwasher is not secure due to his installation

Near Stewart Pl, White Plains, NY 10603
Derrell D.

Derrell D.

WASHER WHIRLPOOL WTW7000DW3 Installed new lid test unit working properly

Near Wyndham Close, White Plains, NY 10605
Kenly S.

Kenly S.

RANGE - ELECTRIC WHIRLPOOL GY397LXUS03 parts installed the unit is working well

Near Winding Ridge Rd, White Plains, NY 10603
Jerel L.

Jerel L.

REFRIG/FREEZER KITCHEN AID KSC23C8EYY03 "Installed parts, defrosted ice. Cycled i.m. Instruct to allow 24 hours. Unit checked ok"

Near Hillair Cir, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit tested & checked wash motor needed to complete repair motor failed. Please reschedule cx and order part .# w11087376 .; ordrng 1 W11087376

Near Stewart Pl, White Plains, NY 10603
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL KSSS36MDX00 "Found compressor cold. Found techline, found defrost timer isnt advancing. Needs def timer, #SR 7725116450 collected 145.33; ordrng 1 WP2183400 (timer-def)"

Near Havilands Ln, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Found normal operation. Verified water source hooked up to cold water. Advised cust unit doesnt have reservoir and gives filtered tap water. Unit checked ok; ordrng 1 W11162443 (CRISPER)

Near Chase Ave, White Plains, NY 10606
Jerel L.

Jerel L.

REFRIG/FREEZER MAYTAG MFF2055FRZ00 Reinstalled icemaker arm. Cycled i.m - unit checked ok

Near Davis Ave, White Plains, NY 10605
Kenly S.

Kenly S.

MICROWAVE WHIRLPOOL WMH32519CS0 check unit and tested functions; found unit ops working fine and without any issue; nothing faulty in the unit is heating up well

Near Pleasant Ave, White Plains, NY 10605
Kenly S.

Kenly S.

RANGE - ELECTRIC WHIRLPOOL GY397LXUS03 "check and found that the element is defective; ordrng 1 WP8273994 (ELEMENT) and 1 WPW10441696 (SWITCH, INFINTE 6`` )"

Near Winding Ridge Rd, White Plains, NY 10603
Marc M.

Marc M.

MICROWAVE KITCHEN AID KBHS179BSS00 Prt installed

Near Old Farm Cir, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found door broken off at screws. Which does not allow door to stay on bracket to create air tight seal. Freezer is cannot be worked. Need new freezer door.; ordrng 1 LW10433608 (dor-fip ms)

Near N Broadway, White Plains, NY 10601
Kenly S.

Kenly S.

MICROWAVE KITCHEN AID KBHS179BSS00 Call completed cx refused to pay cx states job incomplete when we changed the board bulb for interior of unit already broken and melted . taped wire so no issues would insue .Explained to cx that bulb broken before repair cx refuses to pay says job is incomplete totally incorrect. Complaint was unit not heating that issue was corrected.

Near Old Farm Cir, White Plains, NY 10605
Derrell D.

Derrell D.

WASHER WHIRLPOOL WTW7000DW3 "Found F5E2 error replaced latch unit still having locking issues lid opens closes with resistance from bezel; ordrng 1 W10812423 (ELECTRIC CONTROL ) and 1 W11237157 (BEZEL), used 1 W10810403 (LID LOCK) from stock"

Near Wyndham Close, White Plains, NY 10605
Marc M.

Marc M.

KITCHEN WHIRLPOOL AGG222VDW4 Unit tested & checked more parts needed to complete repair line needed to burner for repair to be completed; ordrng 1 WP98017582 and 1 WPW10110343

Near N Kensico Ave, White Plains, NY 10604
Derrell D.

Derrell D.

DRYER WHIRLPOOL WGD5620HW0 Found no faults with unit. Test unit working properly

Near Richbell Rd, White Plains, NY 10605
Derrell D.

Derrell D.

WASHER WHIRLPOOL WFW5620HW0 Customer has issue with powered oxi detergent not dissolving during some wash cycles. Customer to try different detergent for next wash

Near Richbell Rd, White Plains, NY 10605
Derrell D.

Derrell D.

WASHER MAYTAG MVWB835DW4 "Test unit found F0E3 error for overloaded use, also found unleveled legs no other faults found"

Near Drake Ln, White Plains, NY 10607
Jerel L.

Jerel L.

REFRIG/FREEZER MAYTAG MBR2258XES4 Installed new glide rails. Secured door. Unit checked ok

Near Granada Crescent, White Plains, NY 10603
Marc M.

Marc M.

MICROWAVE KITCHEN AID KBHS179BSS00 Re-checked unit and found unit need main control will order needs 2men ct2 on return ; ordrng 1 W10915648 (CONTROL )

Near Old Farm Cir, White Plains, NY 10605
Darren S.

Darren S.

REFRIGERATOR MAYTAG MFI2269VEM7 Install parts

Near Old Tarrytown Rd, White Plains, NY 10603
Darren S.

Darren S.

WASHER WHIRLPOOL WET4024EW0 Found drain line behind wall backing up ... causing leak .. customer instruct to repair

Near Chatterton Ave, White Plains, NY 10606
Marc M.

Marc M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit tested and spray arm replaced cx instructed. Unit now working to specifications.

Near Ridgeway, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIG/FREEZER KITCHEN AID KDDC24RVS00 found discharge line connecting to filter drier twisted with a minor leak from previous techs drier. Installed compressor and two filter driers. Charged 3.5 oz of 134a. Unit checked ok; used 2 W10143759 (DRIER) from stock

Near Saxon Woods Rd, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR MAYTAG MBR2258XES4 Found glide rails faulty. Allowing air gap. ; ordrng 2 WPW10120018 (slide rail (frz))s

Near Granada Crescent, White Plains, NY 10603
Marc M.

Marc M.

DISHWASHER KITCHENAID KDTE334DSS0 Motor installed unit tested & checked ok dish washer running well.

Near Ralph Ave, White Plains, NY 10606
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL MBF2258XEB4 Removed food particule in P trap. Removed clog. Unit checked ok

Near White Plains, NY 10603
Darren S.

Darren S.

WASHER WHIRLPOOL WFW96HEAU0 Customer claims to have extended warranty ... unable to show proof ... not wanna pay COD

Near Stonewall Cir, White Plains, NY 10607
Marc M.

Marc M.

DISHWASHER MAYTAG MDB4949SDZ0 Unit tested & checked panel removed harness melted door inner door panel removed and separated and test cleared. Odes unit working well.

Near Hawthorne St, White Plains, NY 10603
Michael I.

Michael I.

WASHER WHIRLPOOL WET4024EW0 Replaced pump and tiner check ok

Near Chatterton Ave, White Plains, NY 10606
Jerel L.

Jerel L.

REFRIG/FREEZER MAYTAG MBR2258XES4 Removed clog from nipple in back of unit. Cleared icebuild in evap drip pan. Unit checked ok

Near Granada Crescent, White Plains, NY 10603
Jerel L.

Jerel L.

REFRIG/FREEZER KITCHEN AID KDDC24RVS00 "Installed filter drier and access valve to suction port. Pulled vacuum and charged unit to 15 psi low side, 135 high side. Unit checked ok"

Near Saxon Woods Rd, White Plains, NY 10605
Darren S.

Darren S.

REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 Found ice maker broken .. install part

Near Old Mamaroneck Rd, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIG/FREEZER WHIRLPOOL KBSN602ESS Found water pressure low. Did not fill 8 oz in 15 seconds. Recommended to call plumber to fix water pressure. Unit checked ok

Near June Ct, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL GB9FHDXWS04 Icemaker faulty. Replaced icemaker. Cycled. No leaks found. Unit checked ok; used 1 4317943 (ICEMAKER) from stock

Near Westchester Ave, White Plains, NY 10605
Darren S.

Darren S.

DISHWASHER MAYTAG MDB6709AWS1 Install parts

Near Drisler Ave, White Plains, NY 10607
Darren S.

Darren S.

REFRIG/FREEZER KITCHENAID KRFC604FSS01 Install parts

Near Midchester Ave, White Plains, NY 10606
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KDDC24RVS00 Found compressor faulty. Burning hot and not pumping to optimal performance. Ordering part. Unit had sealed system job done prior. ; ordrng 1 8201787

Near Saxon Woods Rd, White Plains, NY 10605
Marc M.

Marc M.

RANGE AMANA AGR5330BAS3 Unit tested & checked ok no issue detected @ time of app. Checked for leaks no leak present in any lines connecting stove unit ops well . Documented with tech line.spayed all lines and no bubles present.SR # 7724731704

Near Pondside Dr, White Plains, NY 10607