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Local Reviews
for White Plains, NY

Dan Marc Appliance Rated 4.2 out of 5 stars based on 18 customer reviews

Map of White Plains, NY

Great service




Review of Dan Marc Appliance


Map of White Plains, NY

Great service




Review of Dan Marc Appliance

Very professional, polite, knowledgeable!


Map of White Plains, NY

Anna




Review of Dan Marc Appliance

Great service. Very knowledgeable


Map of White Plains, NY

Mary




Review of Dan Marc Appliance

Excellent


Map of White Plains, NY

Excellent service




Review of Dan Marc Appliance

Derrell was very efficient and caring. I had a strange problem - my washing machine did not start 4 out of 5 times. He instantly realized that there was something wrong with the lid. Based on the error codes he ordered a new latch & computer. When that didn't solve the problem, he ordered a new lid. Realizing that I would be without a usable machine for a week (lids are not a well-stocked item), he told me how to lean on the lid so the machine would work. Now the machine works. The washing machine was under warranty, so there was no cost involved.


Map of White Plains, NY

Good job




Review of Dan Marc Appliance

The repairman Jerel Lai was excellent. The only issue I had was that communication was a bit spotty before the repair. I asked Maytag to schedule the appointment in the afternoon but when Dan Marc called it was scheduled in the morning. This may be Maytag's issue not Dan Marc.


Map of White Plains, NY

Poor service.




Review of Dan Marc Appliance

Poor service, had to make 4 service calls and microwave still isn't completely fixed. One of the servicemen had a terrible attitude.


Map of White Plains, NY

Fridge fix




Review of Dan Marc Appliance

Appointment time was just as promised. Knowledgeable, friendly technician. Worked efficiently and neatly


Map of White Plains, NY

Great service




Review of Dan Marc Appliance

Jerel was professional and efficient. Great communication and got the job done.


Map of White Plains, NY

All was fine except arrival time




Review of Dan Marc Appliance

Darren was courteous and knowledgeable and did what he needed to do. Unfortunately, because his prior appointment took longer than expected, he arrived 1-1/2 hours later than the end of the timeframe I was given. I need to call twice to get a status. I understand things happen but I planned met day around the window I was given and would have appreciated a proactive phone call letting me know he would be late.


great service




Review of Dan Marc Appliance

I had 2 service men come in. The first one was here and explained what could be the issue. the next day the dryer still wasn't drying. A second technician came in and he was amazing. He explained that it was the sensor and how when some items are dry and hit them, the dryer thinks that everything is dry. He showed me other features, spent a lot of time explaining.


Professional and Prompt Service




Review of Dan Marc Appliance

Jerel was actually a little early. He called to make sure it was OK to arrive ahead of time. I was delighted as I had another appointment in Hawthorne and didn’t want to cancel it. With other companies I have to wait all day because they always arrive very late. This was a refreshing experience.


Great service




Review of Dan Marc Appliance

Although it took a month to get a part from Kitchenaide, Dan Mark and his worker who came out were really awesome. I would highly recommend them and thank them for responding to us!


Great Service!




Review of Dan Marc Appliance

Easy to schedule. Follow up to confirm. Right on time. Easy!!


Help!




Review of Dan Marc Appliance

Disappointed in the company. Time frames never kept. Phone service difficult. Sent email after first tech tried to open front of machine with kitchen knife and got no response. All a nightmare


Grateful




Review of Dan Marc Appliance

Great service, knowledgeable, friendly technician


pleasant and professional




Review of Dan Marc Appliance

pleasant and professional repair man.


Good service




Review of Dan Marc Appliance

tech was very friendly and knowledgeable


Jerel L.

Jerel L.

DISHWASHER MAYTAG MDB8959SFH4 Sump assembly damaged. Sensor not reading properly. Ordering for repair. Cus has part concession.; ordrng 1 W11084121 (SENSOR) and 1 WPW10591570 (SUMP)

Near Clifton Ln, White Plains, NY 10605
Jerel L.

Jerel L.

DISHWASHER KITCHENAID KUDS30IXSS4 "Installed new wheels, wrong color panel sent. Reordering part; ordrng 1 WPW10500175 (PANEL)"

Near Greenridge Ave, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR KITCHEN AID KRFC704FSS01 Compressor clanking within crankcase. Called techline. Needs compressor. ; ordrng 1 W11025999 (COMPRESSOR)

Near Greenridge Ave, White Plains, NY 10605
Jerel L.

Jerel L.

WASHER WHIRLPOOL WFW75HEFW Cleard pump of dog hair. Only f9e1 and f8e1. Ran test cycle. Unit check ok

Near White Plains, NY 10603
Jerel L.

Jerel L.

DISHWASHER MAYTAG MDB8959SFH4 Cus states has concession for parts only. Still within 30 days. No service call charge. Charged for labor. Installed pump and control.

Near Clifton Ln, White Plains, NY 10605
Marc M.

Marc M.

OVEN KITCHENAID KSGB900ESS0 Part installed unit tested and checked ok cx approved transaction ops ok.

Near Soundview Cir, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER KITCHENAID KDFE204ESS3 Unit tested and checked explained to the cx how the dry cycle works and that i recommended using

Near Amy Pl, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER WHIRLPOOL MDB7751AWS Unit tested and checked motor needed to complete repair.; ordrng 1 6-919963 (PUMP AND MOTOR)

Near Granada Crescent, White Plains, NY 10603
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 Unit has restriction again. Ice buildup by cap tube. Needs compressor SR# 7726857234; ordrng 1 W10769822 (COMPRESSOR) and 1 W10858281 (EVAP)

Near Maryton Rd, White Plains, NY 10603
Jerel L.

Jerel L.

DISHWASHER MAYTAG MDB8959SFH4 Cleared sump of glass and debri. Unit check ok

Near Clifton Ln, White Plains, NY 10605
Jerel L.

Jerel L.

DRYER MAYTAG MGDB835DW4 Unit is operational. Spins. Heats. All functions testing okay. Cus is dissatisfied with the brand. Explained to cus how to operate controls.

Near Winding Ridge Rd, White Plains, NY 10603
Jerel L.

Jerel L.

DISHWASHER KITCHENAID KDTE334GPS0 Ran express wash. Cannot verify leak. Secured tub seal. Advised cus to monitor issue. Unit operating as designed. Advised cus to have dishwasher securedl when door is opening it is effecting door seal.

Near Valhalla Pl, White Plains, NY 10603
Jerel L.

Jerel L.

DISHWASHER KITCHENAID KDTE204ESS3 "Found plastic holding impeller of drain, removed plastic. Ran cycle. Unit drains, no leaks found. Unit check ok"

Near N Manor Dr, White Plains, NY 10603
Jerel L.

Jerel L.

DRYER WHIRLPOOL WHD3090GW0 Installed board. Unit check ok

Near Bank St, White Plains, NY 10606
Jerel L.

Jerel L.

RANGE WHIRLPOOL AGR5330BAS3 Outlet test ok. Getting voltage to board and nothing out. Needs board.; ordrng 1 WPW10556708 (BOARD)

Near Greenridge Ave, White Plains, NY 10605
Jerel L.

Jerel L.

DISHWASHER MAYTAG MDB8959SFH4 "Unit has control failure. Does not drain automatically, and manually. Cus will think about options."

Near Clifton Ln, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER KITCHENAID KDPE234GPS0 Unit tested again and feet readjusted unit not leaking after repair adjusting and pitched to the rear of unit. Followed tech lines instructions made sure nothing under float and stayed the entire cycle no leaking.Sr # 7726734713

Near Stewart Pl, White Plains, NY 10603
Jerel L.

Jerel L.

DISHWASHER MAYTAG MDB8959SFH4 "Cannot verify draining issue, found gunk in inlet of garbage disposal. Took out drain hose from plumbing. Unit drains into bucket fine. Advised cus to have someone look at garbage disposal to make sure drains properly."

Near Clifton Ln, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER KITCHENAID KDPE234GPS0 Raised feet on unit explained and showed cx leaking stoped

Near Stewart Pl, White Plains, NY 10603
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Leveled legs to a pitch to allow doors to close. Unit check ok

Near Seymour Pl, White Plains, NY 10605
Jerel L.

Jerel L.

DISHWASHER KITCHENAID KDFE104HBL0 No errors found. Explained operation of dishwasher to cus. Unit check ok

Near Old Mamaroneck Rd, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER WHIRLPOOL KDTE334GPS Unit tested and checked reset error codes gave cx part number fo clip for third rack no tools needed to install cx will call and have part shipped direct to cx.

Near Classic Ct, White Plains, NY 10603
Jerel L.

Jerel L.

DISHWASHER KITCHENAID KDFE104DWH5 Faulty adjuster causing top shelf to rattle and crack door open. Stopping cycles from finishing. Replaced adjuster. Ran cycle. All functions test ok

Near Park Cir, White Plains, NY 10603
Jerel L.

Jerel L.

REF S/S 20 CF WHIRLPOOL WRS555SIHZ00 "SR 7726636995 installed board, forced defrost. Unit check ok"

Near Alexander Ave, White Plains, NY 10606
Jerel L.

Jerel L.

WASHER WHIRLPOOL WTW8540BW1 "Explained to cus about splash over. Cannot verify leak. Just see water stains on body of washer, all functions test ok"

Near Club Pointe Dr, White Plains, NY 10605
Jerel L.

Jerel L.

OVEN WHIRLPOOL WGG745S0FS02 Installed gas valve. Unit check ok. No leaks found.

Near Albemarle Rd, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit tested and checked no issue with dispenser cx instructed and explained to how dispenser works.

Near Mamaroneck Ave, White Plains, NY 10605
Marc M.

Marc M.

DISHWASHER KITCHENAID KDFE104DWH5 Unit tested and checked no issue detected @ time of app water drained no err code present explained to cx that if problem occurs again to call back but there is no issue with unit at time of app.; ordrng 1 WPW10546503 (ADJUSTER RIGHT SIDE )

Near Park Cir, White Plains, NY 10603
Jerel L.

Jerel L.

WASHER WHIRLPOOL WFW3090GW Refer to mz notes.

Near Bank St, White Plains, NY 10606
Jerel L.

Jerel L.

WASHER MAYTAG MVWB835DC4 Installed new latch and board. All functions test ok

Near Dupont Ave, White Plains, NY 10605
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRS315SNHM "Found dent in left door upon arrival. Freezer running at 4 degrees. FF is at 39 degrees. Advised cus if he wants freezer to run colder, he will have to set the fridge to max settings. Unit operating as designed. SR# 7726574469"

Near Chelsea Rd, White Plains, NY 10603
Jerel L.

Jerel L.

WASHER AMANA NTW4516FW2 Installed valve. No leaks found Unit check ok

Near Pondside Dr, White Plains, NY 10607
Marc M.

Marc M.

DISHWASHER KITCHENAID KDTE334GPS0 Unit tested and checked unit appears to be dropped and damaged door not siting leveled door link broken due to damages to unit cx refused to repair to unit entire tub would have to be replaced.Sr # 7726528895

Near Nosband Ave, White Plains, NY 10605
Jerel L.

Jerel L.

DRYER WHIRLPOOL WHD3090GW0 "Strike is broken, not engaging with lock. Needs strike for repair.; ordrng 1 W10693989 (STRIKE)"

Near Bank St, White Plains, NY 10606
Jerel L.

Jerel L.

REF S/S 20 CF WHIRLPOOL WRS555SIHZ00 "Unit has defrost issues.Heater has continuity. Changed thermistor. Needs board. Lots of ice to defrost. 2 count please.; ordrng 1 W11212392 (BOARD), used 1 W10383615 (THERMISTOR) from stock"

Near Alexander Ave, White Plains, NY 10606
Jerel L.

Jerel L.

WASHER MAYTAG MVWB835DC4 When wire harness is adjusted at board. Unit will lock and advance into cycle. Replacing latch.; ordrng 1 W10861642 (LATCH) and 1 W11170706 (BOARD)

Near Dupont Ave, White Plains, NY 10605
Jerel L.

Jerel L.

WASHER WHIRLPOOL WFC7500VW1 F30 only error present. Instruct cust of door lock errors. Ran cycle. No errors found. Tightened lid lock fastening screws. Unit operating as designed.

Near Hillside Terrace, White Plains, NY 10601
Jerel L.

Jerel L.

WASHER AMANA NTW4516FW2 Found leak tripping back panel underneath water valve. Needs valve to stop leak.; ordrng 1 W11210463 (VALVE)

Near Pondside Dr, White Plains, NY 10607
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Explained to customer of condensation. Cannot verify any air leaks. All functions test ok.

Near Alexander Ave, White Plains, NY 10606
Marc M.

Marc M.

DISHWASHER WHIRLPOOL WDT790SAYM0 "Unit tested and checked cx needs rails,stoppers,and whel assembly on top rack.Cx will call if decides to repair gave quote for 341.97 cx is going to call back. Paid trip charge difference is 216.82Do not order any parts unless cx calls back."

Near Dreier Ln, White Plains, NY 10605
Jerel L.

Jerel L.

WASHER MAYTAG MVWB835DC4 Adjusted harness from lid lock into board. Ran diagnostic. No error codes shown. Unit check ok

Near Dupont Ave, White Plains, NY 10605
Jerel L.

Jerel L.

WASHER MAYTAG MVWX700XL2 Installed board. All functions test ok.

Near Old Rd, White Plains, NY 10607
Jerel L.

Jerel L.

DRYER WHIRLPOOL WED9600TW1 Installed new latch. Unit check ok; used 1 279570 (LATCH) from stock

Near Rita Ln, White Plains, NY 10607
Jerel L.

Jerel L.

DISHWASHER KITCHENAID KDTM354DSS4 "Ran diagnostic mode, no error codes found. All functions testing ok. Explained to customer of wear and tear in user interface. Delay isnt actually illuminated just worn out so you can see the indication. Unit operating as designed"

Near Old Tarrytown Rd, White Plains, NY 10603