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Local Reviews
for Woodcliff Lake, NJ
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Nicholas - Woodcliff Lake, NJ
Prompt Response!
Scott - Woodcliff Lake, NJ
Tim was professional and very informative. He assessed the cause of the noise of our refrigerator and performed quick service. Booking online through the KitchenAid website worked flawlessly...
trash compactor
Stephen - Woodcliff Lake, NJ
the tech was pleasant and accommodating but the problem was not solved the manufacturer did not agree that there was a problem with the unit the exhaust fan is loud with a whining sound that no one would be amenable to living with
Nothing was done
Clarissa - Woodcliff Lake, NJ
No work was done. The service man who came out spend 10min max saying he didn't have the part to fix the hood and just released the screws of our microwave/oven which is still hanging out of the wall. My husband and I came back early from our vacation for this and were severlly disappointed with what occured. There was so many phone calls about this appointment and nothing was done. We were told we will have to reschedule. This is dangerous that our microwave and oven are hanging out of the wall. This needs to be addressed and fixed ASAP. Please call 551-486-3065.
Washer Repair by Mr Palacios👍👍
Barbara Woodcliff Lake - Woodcliff Lake, NJ
Excellent customer service from Mr. Gabon’s Palacios. He was very professional, polite and fixed the problem with my washer. He clearly explained the issue and I am most appreciative. Thank you!!
Great service
Dima - Woodcliff Lake, NJ
Keyel H.
REFIG/FREEZER WHIRLPOOL WRF540CWHW01 "Temps check ok, explain tp customer on how food should be stored in unit and food around damper assembly is possible of freezing."
Stoyan S.
MICROWAVE KITCHEN AID KOCE500ESS06 Helper completed Need more work ; saved tckt
Stoyan S.
DISHWASHER KITCHEN-AID KUDS35FXSS8 Clean sump Test it all op ok
Eric S.
WASHER MAYAG MHW5500FW1 SR#7726361518. Per tech support advised customer on on fresh hold feature if selected will stay locked for up to 12 hrs
Tim S.
DRYER WHIRLPOOL WED5000DW2 "Replaced defective belt & idler pulley ; used 1 341241 (BELT), and 1 691366 (idler pulley) from stock"
Tim S.
DRYER WHIRLPOOL WED5000DW2 "Replaced defective belt & idler pulley ; used 1 341241 (BELT), and 1 691366 (idler pulley) from stock"
Tim S.
WASHER MAYTAG MHW8200FW0 No error codes. Reset load & go to soft water had on normal causing suds. Dispenser leaves a little water in it
Tim S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced defective water tank & connector/ Could not remove from filter; used 1 2300868 (CONNECTOR) from stock
Tim S.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 Reprogram board to timed defrost cycleIf fails w10830278 need to be replaced.S code for part
Tim S.
REFRIGERATOR WHIRLPOOL KFIS20XVMS00 "Elm high pitch noise,left estimate"
Tim S.
REFRIGERATOR KITCHENAID n/a "Noisey crisper damper. Left estimate,customer Will monitor situation"
Elmer A.
WASHER MAYTAG WFW97HEXW2 Installed MCU checked operation ok.; used 1 WPW10374126 (CONTROL ) from stock
Stoyan S.
M/W OTR KITCHEN AID KMHP519ESS2 Replace defective door Test it all op ok
Stoyan S.
DISHWASHER KITCHEN AID KUDE70FXSS5 Ck DW leaking from motor / Customer decline estimate will buy new DW
Tim S.
TRASH COMPACTOR KITCHEN AID KTTS505ESS0 Sr77247736198. Tech line suggested to let break in.Sound is normal might quite down.
Stoyan S.
M/W OTR KITCHEN AID KMHP519ESS2 Open package with the door Find it dented on bottom side Customer didn’t like it Order new door ; ordrng 1 W10893432 (door/mw)
Elmer A.
WASHER WHIRLPOOL WFW86HEBW0 Repaired dispenser screw loose from previous repair checked operation ok.
Stoyan S.
M/W OTR KITCHEN AID KMHP519ESS2 Order new door ; ordrng 1 W10893432 (door/mw)
Tim S.
M/W OTR KITCHEN AID KMHP519ESS2 Assisted on diagnosis
Tim S.
WASHER WHIRLPOOL WFW86HEBW0 Replaced defective moldy dispenser
Stoyan S.
MICROWAVE KITCHENAID KOCE500ESS06 Ck oven / Unit is not installed properly/ protruding from opening/ please see pictures on file/ Customer needs to have unit installed properly/
Tim S.
WASHER WHIRLPOOL WFW86HEBW0 Molded & not dispenser ; ordrng 1 W10575334 (dispenser)
Stoyan S.
DISPOSERS KITCHENAID KBDS250X4 Ck disposal need new switches Customer decide to buy new unit
Tim S.
DRYER GAS WHIRLPOOL WGD8500BW0 Replaced defective thermal fuse
Gabino P.
WASHER WHIRLPOOL MHW3505FW1 Found code F3E1 reset main control and check ok.
Stoyan S.
COMPACTOR KITCHENAID KTTS505EPA0 Ck unit find piece fall off disposal and blocking drawer to close completly/ Clean it test it all op ok
Stoyan S.
DISHWASHER WHIRLPOOL WDF520PADM7 Bad cntrl panel and missing clip order new; ordrng 2 W10815836 (clip)s and 1 WPW10733627 (console)
Gabino P.
WASHER WHIRLPOOL WFW92HEFW0 Dispenser damage over floating ; ordrng 1 W10862190 (dispenser) and 1 WPW10352973 (switch-dis)
Elmer A.
WASHER WHIRLPOOL WTW8040DW2 Installed inlet valve checked operation OK.
Stoyan S.
KITCHEN WHIRLPOOL WDT710PAHZ1 Ck dw main water line was off Turn it on test unit works as designed
Stoyan S.
MICROWAVE WHIRLPOOL WMC50522HZ0 Trim around mw door was not installed properly Re install all op ok
Gabino P.
WASHER WHIRLPOOL WTW7300DW0 Found code f0e5 F5E2 F2e1 Replace the door lock check working ok
Sam C.
REFRIG KITCHENAID KRMF706ESS01 Troubleshoot unit diagnostics pass instructed customer ice bucket was full unit work as designed
Tim S.
MICROWAVE KITCHEN-AID KCMS2055SSS2 Needs micro computer part no longer available . Customer can not except that the part is no longer available. After tech checked 3 part sites also office checked 2.Customer said bill for service charge. Also customer Grab techs tool bag. Tech raised his voice not touchHis tools.
Sam C.
REFRIG KITCHENAID KRMF706ESS01 Pull unit out removed cover installed new board control fascia and user interface cycle check
Stoyan S.
M/W OTR JENN-AIR JMV9186WP2 F6 error code bad relay on the board order new board; ordrng 1 WPW10259219 (CNTRL BOARD )
Sam C.
REFRIG/FREEZER WHIRLPOOL WRT511SZDM00 Unit with ice buildup around freezer ceiling need a service kit and fan motor; ordrng 1 W10189703 (motor fan) and 1 W10916494 (blade-fan)
Sam C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Same part failure unit failed on electronic controls and assembly fascia; ordrng 1 W10894103 (cntrl-elec) and 1 W11197489 (ASSEMBLY FASCIA) and 1 WPW10675033 (cntrl-elec)
Tim S.
DOUBLE WALL OVEN KITCHEN AID KODE500ESS03 Oven doors working as designed. Explained unit to customer.
Tim S.
REFRIG/FREEZER MAYTAG MSC21C6MFZ00 Replaced defective container & coupler
Stoyan S.
KITCHEN WHIRLPOOL JGS1450FP Replace defective knobs AND BEZELS ALL OP OK