Jim has been a great help in fixing my issue. He has extensive knowledge about my product and was a pleasure to deal with. What a great employee!

Friendly thoughtful technicians.

Both technicians, Jim and Ken, are great and wish more service providers had guys as knowledgeable, caring, and down right nice people such as them.

Jim was a true professional and explained to us several elements of the refrigerator that were very helpful to us. We will remain dedicated to Jenn Air because of people like Jim