Both gentlemen were very cordial. However, they were not able to resolve the problem. We were advised that the shelving in the refrigerator was as it is made. It is a very poor design. The 3” gab in the back of the shelf allows items to fall through and come crashing to the bottom of the refrigerator. There is not back stop and 3” is a wide gab that will allow glass jars to fall through and potentially break!

This is the best service I’ve ever experienced with a repair company. They confirm the day before with a time window. They arrive on time and efficiently complete the repair.

diagnosed my issue and gave the unit a thorough review. also recents helpful hints for best practices

Good experience

Great job!