for New York City, New Jersey, Pennsylvania
Our Reviews by City
Itty - Spring Valley, NY
A good experience
BobM - Ocean Township, NJ
The tech was on-time and explained everything to me. Very helpful
Lucia - Queens, NY
Christina - Belleville, NJ
Mitchell - Edison, NJ
Moses was great. He fixed and explained what happened
Great service and he helped me get a better price than I expected!
Ellen - Pequannock Township, NJ
He was very prompt and professional. He worked very neatly, knew what he was doing and very personable.
Courteous and reliable service. Wayne was extremely knowledgeable and pleasant
Joyce - Dobbs Ferry, NY
Carla - Rockaway, NJ
Service man was great.
Ileana - Tenafly, NJ
Eric was very thorough with his diagnosis and came back to replace and repair washer efficiently.
Albert - Teaneck, NJ
Great Service, Respectful Technician
Karissa - Neptune City, NJ
Service was excellent and the technician was super respectful, actually listened to me, and really spent quality time figuring out how to fix the issues we're having with our dishwasher.
Niall - Queens, NY
Paul - Somerville, NJ
LAS135 - Rye Brook, NY
Jerel, the service repairman that was sent out to my home arrived on time, was very courteous, knowledgeable, and professional! He was able to diagnose my issue right away. I would definitely use Dan-Marc Appliance for repairs again, and I will always request Jerel! Thank you!
Great service, nice serviceman (Philip)
Christine - Staten Island, NY
Leleesha - The Bronx, NY
He fixed the problem very quickly and shared very helpful tips. Amazing service! Thank you!
Beckim - The Bronx, NY
The technician was able to figure out why my dish washer wasn't functioning.
Molly - New York, NY
The technician was efficient, effective, and courteous.
Eunice - Hopatcong, NJ
S T - Congers, NY
I wish it could’ve been fixed earlier than it did.
Cheerie - Queens, NY
Straight forward, honest service.
Erin - Clinton, NJ
Great service, great person
Howard - Chatham, NJ
Came when promised, fixed the problem, gave helpful advice on how to clean/maintain the dishwasher. Since it was covered by warranty, I can’t rate the cost/pricing.
Cindy - Mount Olive Township, NJ
Very helpful! Prompt and polite. I love the call beforehand to let me know they are on their way.
D.G. - Summit, NJ
ice maker replacement
Toni - Franklin Lakes, NJ
Sam C. is very knowledgable and courteous. He explains everything fully so you know exactly what the problem is and how it can be fixed.
Refuse to repair
Vickram - Queens, NY
Judith - Wanaque, NJ
polite knowledgeable fixed the problem
Beth - Oakland, NJ
The attendant was prompt, polite and quickly fixed the problem.
Eugene - Waldwick, NJ
Consistent and Great!!
Mederiros - Franklin Lakes, NJ
This is the second time we’ve had Elmer here for two different things three months apart. Great both times. Consistently reliable. On time to the minute and problem solved in a snap.
John - Brooklyn, NY
Julian - Brooklyn, NY
Byrnes - Bridgewater Township, NJ
Very professional knowledgeable and friendly
Sal - Queens, NY
I changed my contact info and this information was not updated so the surprise visit was unwelcome.
Sandy - New York, NY
I changed my contact number When contacting kitchen aid for service . I was told nothing was available and I would be contacted with 3 days. The service man showed up out of nowhere but I was grateful for the cost. Please make sure my contact info is updated to 917-405-2739.
Sari - Brooklyn, NY
This is a new machine, the tech repaired it twice and it’s still broken.
Great technician. Knew his product and extremely helpful and nice!!!
David - Mahwah, NJ
Service Warranty Call Ticket
John - Howell Township, NJ
Chris is a knowledgeable Maytag Service Man explaining the maintenance/Operation of my “New” Maytag Washing Machine.
Fred - Tuckahoe, NY
Very satisfied with Wayne’service. Explained all thoroughly. Very punctual.
WASHER MAYTAG MHWC7500YW0 Tested unit it is working as designed. Advised customer on loading
REFRIG JENN AIR JFC2290REP00 "Replace defective control board, harness wire & damper, tested ok..."
REFRIGERATOR KITCHENAID KRFF507HPS00 "Filter clogged, needs new filter"
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 "Replaced faulty condenser and evaporator fan motors..tested unit ok; used 1 W10854034 (CONDENSER FAN MTR), and 1 WP2315539 () from stock"
REFRIG/FREEZER AMANA ARB2257CW Replaced filter housing
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced icemaker and handle
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced control
REFRIGERATOR WHIRLPOOL KRSF505EBL00 "Broken wires at the bottom of freezer door. Cust declined repairs and wants to see if whirlpool will cover parts and labor. Quoted cust $1087.72 for door, $95.00 labor, $89.00 2nd man. PT LW10755677 for BLK FR Door."
REFRIGERATOR WHIRLPOOL ED2FHEXNS00 Cust changed filter and when she went to dispense water there was still air in the line and she panicked thinking there was an issue. Explained to cust that air enters line when swapping filter. Educated cust on how to change filter and properly purge air. Completely purged air from line. No further issue. Everything test ok.
DISHWASHER WHIRLPOOL WDT720PADM1 Db found glass in the pump tested drain unit is draining unit runs to specs
REFRIGERATOR KITCHENAID KRSC703HPS00 Vd found crisper draw not seated properly adjusted tested
WASHER WHIRLPOOL WFW6620HC0 "Checked unit, found rear control no good and will need to be replaced. As per techline, unit needs to be on a dedicated line or issue can reoccur. Explained situation to customer. Could not get sr number due to systems being down at techline.; ordrng 1 W11322905 (CONTROL )"
DRYER WHIRLPOOL WGD5620HW1 Vd installed part tested unit ran to specs
WASHER WHIRLPOOL WET4027EW0 Check washer and faulty transmission and cluctc; ordrng 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
WASHER MAYTAG MVWB835DW5 TB- Installed new water valve. Tests good.
REFRIGERATOR WHIRLPOOL W8TXNGMWQ01 "Door warped, order white fresh food door and crisper pans; ordrng 1 W11084584 (dor-fip) and 2 WP2256704 (pan-crispr)s"
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Had to replace faulty icemaker..missing parts..installed new one. Test ok..; used 1 4317943 (ICEMAKER) from stock
REFRIGERATOR WHIRLPOOL JBL2086HES Needs compressor order parts 3count ; ordrng 1 W10160407 (compressor) and 1 WP12532603Q (tube- disc)
RAN GS 30 SC MAYTAG MGR6600FZ1 Part installed..all features and functions test ok..
WASHER WHIRLPOOL WTW4816FW2 Replaced faulty inlet valve..passing water when not in use..tested unit ok; used 1 W11210459 (
ICEMAKER WHIRLPOOL WRT519SZDM05 Found broken/ missing fill cup to icemaker..replaced icemaker complete..tested ok; used 1 4317943 (ICEMAKER) from stock
WASHER WHIRLPOOL WFW5620HW0 Vd unit needs panel (W11319991) resc cust ; ordrng 1 W11319991 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced faulty evaporator fan motor..tested unit ok; used 1 WP2315539 () from stock
DISHWASHER KITCHENAID KDTM354ESS3 Customer using express wash and don’t activate heat dry.Also not using jet dry Explained to customer how unit works Unit works as designed
REFRIG/FREEZER JENN AIR JFC2290REP00 Vd found center mullion failed unit also needs center mullion (W11177238); ordrng 1 W11177238 (rail-mulln)
OVEN JENN-AIR JJW2827WS02 Replace defective parts Test it all op ok
OVEN WHIRLPOOL KSGG700ESS0 Replace defective blower fan Test it all op ok Use s code for part only
ICEMAKER JEN-AIR JIM158XYRS0 TB- Unit has failed condenser fan motor. Needs replacement fan assembly. Paid in full $394.54 by cc ref# 1972494660.; ordrng 1 W10124096 (CONDENSER FAN)
RANGE KITCHENAID KESH307BWH9 Ck unit rf element not working Need new infinite switch./ Also need infinity switch for rr element because can’t be turned off.Fr sw is NLA Customer will decide later what to do will call office
DISHWASHER KITCHENAID KDTE234GPS0 Will need to replace motor and sump...not working..; ordrng 1 W11085683 (pump&motor)
RANGE MAYTAG MGT8775XS01 Replace defective igniter broil Test it all op ok ; used 1 98005652 (IGNTR-OVEN) from stock
RANGE WHIRLPOOL WEG515S0FW Customer buy the range three weeks ago Old range that they have was with glow bar igniter this one is DSA and is not use to clicking noise when oven ignites.Explained to customer how this unit works Unit works as designed
DRYER GAS WHIRLPOOL WGD75HEFW0 Door seal on inner door keeps falling off..will order and replace inner door..; ordrng 1 W11251345 (INNER DOOR)
DISHWASHER KITCHENAID KDTE334GPS0 CH - silverware has what appears to be undissolved detergent residue left on them after cycle. Unit has no stored error codes. All spray arms are circulating water normally. Advised customer to run hot water before starting cycle and use high temp option. No functional issues found at this time
WASHER MAYTAG MHW8100DC0 CH - excess water pooling in bottom of bellow - removed debris from drain ports on bellow. Bellow is now draining out normally. No other functional issues found at this time
MICROWAVE O.T.R. WHIRLPOOL WML75011HZ7 New outer case has dent at top RH side. Reordering outer case. 2 men needed on return as unit is still installed as well. ; ordrng 1 W11379317 (OUTER CASE )
WASHER WHIRLOOL CHW9150GWO "CH - unit is commercial. found unit with f25 fault. Verified belt is in good shape and spinning freely. Mcu to motor connections are good. Shipping bolt assemblies are completely removed and power cord shows no visible damage. Rfi polarity is good and ground switches are closed normally with panels installed. Put unit into diagnostics mode and verified that motor is running in tumble/spin. Cleared code and reset unit. No other functional issues found at this time, unable to recreate failure. Customer will be billed for service fee plus tax, $126.21 total"
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Replaced freezer door,also missing/ broken grill,screws,and wire cap.; ordrng 1 W10323148 (cover-wire) and 2 WPW10308489 (screw)s and 1 WPW10713153 (grille)"
REFRIG/FREEZER JENN-AIR JFC2290VEM8 CH - installed new inlet valve - tests good. Advised customer to discard any ice produced in first 24 hours
RANGE KITCHENAID KSDG950ESS Found shield shorted....; ordrng 1 W10655441 (wire-insul)