for New York City, New Jersey, Pennsylvania
Our Reviews by City
Marcy - Westfield, NJ
Great service. The technician explained how to best clean the washing machine. He even offered suggestions for appliances to remove lint from my dryer.
Cynthia - Hazlet, NJ
Kathleen - Mendham, NJ
Ken was very pleasant and knowledgeable, and fixed the problem promptly.
Frieda - Ocean Township, NJ
Problem wasn’t fix
Dionys - The Bronx, NY
Great service !!!
Laura - Tinton Falls, NJ
Polite, efficient, competent service
Marilyn - Long Branch, NJ
Edwin - Lincoln Park, NJ
The technician was great , totally knowledgeable with everything he did , it was a pleasure
Catherine - Mount Vernon, NY
Very polite and efficient!
Wendy - Phillipsburg, NJ
Scott - Rumson, NJ
Service call was excellent.
Daniel - Tinton Falls, NJ
Great Tech, but I'm Frustrated
Kenneth - Middletown Township, NJ
Vincent came by twice to fix a problem I am having with my washer skipping the rinse/spin cycle. He's very professional and friendly. He sees no codes, so he says there's nothing to repair. But the problem is still with us, so I'm unhappy.
Jim - Manalapan Township, NJ
James - Queens, NY
Serviceman arrived on time, repair was done quickly and very neat.
Great work & service!
Julia - Mendham, NJ
April - South Amboy, NJ
He was great!!!
Good service - prompt and efficient.
Virginia - Belleville, NJ
Very pleased with the service.
Great job. Very quick and efficient. Was in and out in 30 minutes.
David - New York, NY
Natalia - Queens, NY
George has been an excellent technician and was always on time.
Brooke - Staten Island, NY
Service technician was very nice. Got the job done.
Alan - Brooklyn, NY
Very nice man - explain what was going wrong.
Maureen Chimenti 718-204-0652 - Queens, NY
I am still waiting for my dryer to be fixed, as Mick D. did not put the order in on this date 8/21 - but two weeks later as I called about it. Now everything is back-order. It’s almost two (2) months now. I cannot leave a good experience now.
Quick and Efficient
Richard - Hillsborough Township, NJ
John - Brick Township, NJ
The technician arrived early on in the appointment window. Completed the job in less than 15 minutes and problem has not reoccurred
James - Woodland Park, NJ
Thank you for all your help with my refrigerator.. You worked in the problem until solved.. thanks
Lester - Brooklyn, NY
Gary - Queens, NY
Jp - Colts Neck, NJ
This is my third visit from Dan Marc. I am extremely unhappy. If someone is actually reading this please call me to discuss my experience
Professional and organized company; great service.
Valerie - South Brunswick Township, NJ
Appreciated the confirmation phone call the day before letting me know the window of time for the scheduled repair; also received a call that morning letting me the know the repairman was on his way. Repairman arrived promptly, confirmed that I knew the cost of the basic service call and then proceeded to fix the problem. He was pleasant and explained the issue. No part was needed for the job. Overall, no complaints. A little pricey but at least the problem was quickly corrected.
Anne - Brooklyn, NY
new refrigerator, warranted item. problem diagnosed correctly, part installed upon arrival. communications of service appointment window conveyed, and maintained. spot on at each step. (took awhile for part to be received; but this is not a fault of service provider- but accounts for the 4 stars for convenience, otherwise is 5 stars)
Maureen - Red Bank, NJ
Came to repair broken part
Robert - Scarsdale, NY
He was very pleasant but arrived with no parts. Total waste of time since I could have ordered the part myself. No idea what kitchenaide was thinking.
Great service man very efficient and effective
Patricia - New York, NY
Jonathan - Brooklyn, NY
Teresa - Secaucus, NJ
The entire experience was easy especially considering we are in the middle of the pandemic. The office staff and the repair technician (Felipe) were very courteous and professional.
Larry - Neptune City, NJ
the service man was polite and did a good job. very pleased with the service
John Mazzeo - South Plainfield, NJ
The service man was very good. He answered all our questions and was very helpful.
Service on range hood
Raymond - Manchester Township, NJ
Expensive but resolved quickly and completely
Ben - New York, NY
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Defective compressor ,order part wpw10507886 compressor ; ordrng 1 WPW10507886 (compressor)"
RANGE WHIRLPOOL WFG550S0HZ1 Install door hinges tested unit OK
MICCROWAVE WHIRLPOOL GH5184XPB3 Installed inverter board and mag tube tested unit for heat ok
WASHER WHILPOOL MHW5500FW Vd tested unit found no codes in system and unit rn through diagnostics unit running to specs
LAUNDRY WHIRLPOOL WGD6120HW0 Vd installed part tested unit ran to specs
DISHWASHER WHIRLPOOL MDB9959SKZ0 Vd found item n drain pump cleared tested unit ran to specs
REFRIG/FREEZER WHIRLPOOL JF42NXFXDE02 "Did not find any leak based on freezer partially freezing, High side had 150 PSi. Had Mike Darr to confirm. Needs three-way valve dryer and compressor access valve. Please provide 4 counts unit repair is on top and needs time with one person; ordrng 1 876764 (valve) and 1 W11036448 (solenoid) and 1 wpw10143759 (dryer)"
WASHER WHIRLPOOL WFW97HED0 "Found clogged bulb and defective switch . Unclogged build and replace defective switch ,test good"
RANGE WHIRLPOOL KFGC558JSS00 "Reinstall door hing in socket andtighten socket ,test good"
D/WASHER UNDCTR KITCHENAID KDTE204EPAA "Found control stuck in one cycle and clogged spray arms unclogged spray arms and reset control,test good"
DISHWASHER MAYTAG MDB8959SKZ0 "Found broken glass trapped in pump . Unclogged drain pump ,test good"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit tested and checked spray arms cleared and tested no issues detected motor working well unit washing well now that problem is solved.
RANGE MAYTAG MGR6600FZ1 Part installed unit tested and checked ok.
RANGE JENNAIR JGS8860BDP18 Found bad igniter will order. And replace. Customer paid 150.00 via C.C Owes .164.59; ordrng 1 WPW10181456 (Re igniter)
RANGE KITCHENAID KSGB900ESS0 Part replaced unit tested and checked ok.previous ly collected 200.00.balance 199.98
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit tested and checked water valve wire bitten off by varmin not covered under warranty. Repaired and charged cx .
RANGE IKEA IGS790GS0 Unit tested and checked no issues detected at time of app. Cx instructed no error codes present at time of app. Observed unit for more than than a half hour reaching various temps.
DRYER MAYTAG MGDX655DW2 "Found no issues with unit at this time, venting issue. Fails vent test."
REFRIGERATOR JENN-AIR JS48PPDUDE01 "2 count call... Unit have a dent/ gash in liner from one of the shelf fell out and broken, Called tech line SR # 7728998705 Epoxy is the only fix... ordered same; ordrng 1 72032 (TOUCH UP PAINT) and 1 8201700 (EPOXY ) and 1 W10884290 (CRISPER DRAW) and 1 WPW10187538 (SHELF)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Tightened freezer door handle. Adjusted temperatures as customer said some stuff was freezing.
WASHER WHIRLPOOL WFW9151YW00 "Removed coins from drain pump. Customer needs new inlet hoses for unit, floodsafe hoses tripped and arent allowing washer to fill. Collected $211.06 by CCREF#3404207529."
LAUNDRY WHIRLPOOL WFW75HEFW0 CH - installed new control and panel - tests good
REFRIG/FREEZER WHIRLPOOL WRF757SDEE00 "Customer prefers a.m. service... Not making ice, frost on I M cover... checked unit found ice maker fill line iced up due to the heater not working; ordrng 1 W11087201 (ICE MAKER FILL HEATER)"
REFRIG/FREEZER JENN AIR JFC2089BEM03 CH - installed new fc slides and door brackets - tests good
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 "FC door will not open... Checked unit it was trued off but there was a lot water build up in same, unit needs draw slides; ordrng 2 WPW10120018 (FC DRAW SLIDES)s"
RANGE - GAS WHIRLPOOL WFG320M0BS3 CH - installed new control and sensor - tests good
REFRIG/FREEZER JENN-AIR JFFCC72EFS02 "Replaced control board due to RC heater not coming on, ran diagnostics tested ok"
WASHER MAYTAG MVWC416FW1 "Agitator broke off, ordering new one; ordrng 1 W10772621 (SCREW) and 1 W10836692 (AGITATOR )"
WASHER WHIRLPOOL WTW8500DW5 CH - found unit with store f2e1 fault. Reset control. Ran encoder test - tests good. Diagnostic cycle tests good. No other functional issues found at this time
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 TB- Installed new left and right ff doors.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Filter need to be replaced instructed customer about filter
COOKTOP JENN-AIR JGC1536BS00 TB- Center burner not igniting. Needs replacement switch harness and spark module.; ordrng 1 W10691447 (SWITCH HARNESS ) and 1 WP8190929 (SPARK MODULE )
REFRIGERATOR KITCHENAID KRFC604FSS01 Water not coming through Tubing ordered water valve and heat Tube; ordrng 1 W11194380 (valve) and 1 W11366500 (HEAT TUBE)
WASHER WHIRLPOOL WTW7120HW0 Damaged control.; ordrng 1 W11419051 (CONTROL )
MICROWAVE JENN-AIR JMC243IL02 TB- Assisted JX / EY.
DISHWASHER JENN-AIR JDB9000CWS2 TB- Unit needs replacement lower rack wheels.; ordrng 4 WPW10195417 (WHEEL)s
MICROWAVE WHIRLPOOL WOC95EC0AS04 TB- Installed new oven door latch assembly. Tests good.
DISHWASHER KITCHENAID KDPE334GPS0 TB- Re-attached dispenser lid. Tests good.
RANGE MAYTAG MGS8800FZ0 "Ordered parts needed ; ordrng 3 W10866583 (CLIP)s and 1 W11050556 (CONTROL ), rqstng P&A on 1 W11122852 (DISPLAY ), ordrng 1 W11176109 (HARNESS )"
REFRIGERATOR WHIRLPOOL GD5SHGXKB01 TB- Installed new water valve. Tests good. Paid total $320.55 by check #0871.