for New York City, New Jersey, Pennsylvania
Our Reviews by City
Kathy - Brick Township, NJ
Very professional and on time
Great service, very personable!
Michael - Whitehouse, NJ
Peter - West Windsor Township, NJ
I like that Robert is our service guy, he always bring with him a pleasant smile, service is awesome
Scott - Colts Neck, NJ
Friendly. Great service. Punctual
Giuseppina - Queens, NY
Maria - Ho-Ho-Kus, NJ
Seamless service from beginning to resolution. Tim was fantastic, took care of my repair very efficiently and did a great job!
Julie - Rockaway, NJ
Determined the problem was not our dryer but the venting. Suggested we call vent/duct company.. we did, & that was exactly the problem! Good call!
Linda - Hazlet, NJ
Dennis was on time and very friendly and helpful
Johnjohn - Queens, NY
Jose was professional and very efficient.
Charles - East Stroudsburg, PA
John - Hightstown, NJ
Promot, punctual and knowledgeable.
Excellent & Prompt Service
Louise - New York, NY
Best service ever
Karen - Tarrytown, NY
My experience was excellent
David - Franklin Township, NJ
Great service man, Jason
Ariella - Brooklyn, NY
Excellent Service on New Maytag Commercial washing machine
Walter - Millburn, NJ
serviceman was great .. the barely used still-on-warranty residential Maytag Commercial washing machine is terrible - zero stars .. it doesnt spin the clothes dry .. too often they are left completely soaking wet and it takes us forever to have the machine spin them more or less the way they should be .. and the serviceman mentioned I am not the lone ranger with this problem .. he electronically reset the machine and we are still having the same problem and i dont think there is a fix .. machine design is apparently defective .. what should we do ?? walter ... WCMozart@aol.com
Barbara - Queens, NY
Excellent service, very knowledgable and pleasant personality.
Arthur - Wayne, NJ
Edward - Englewood, NJ
Mary-ellen - Gladstone, NJ
The gentleman who fixed my freezer was awesome! He had to take the door off & the inside of the freezer was full of frost so he took a steamer & got rid of all the frost & re-installed the door. He was very careful to keep the melted frost off my floor & did an amazing job.
William - Eatontown, NJ
Eric was very friendly and personable. He seemed very knowledgeable about my dishwasher that he was repairing, and he seems genuinely concerned about solving the issue that I have been having with my dishwasher.
Julia - Brooklyn, NY
Satisfied with the service and will use it again when the need arises.
Great service, great technician.
Robert - Brooklyn, NY
Kage was very knowledgable and a master of his craft. He’s a great technician.
Leah - Brooklyn, NY
Richard - Millstone, NJ
Technician came to look at microwave. He was knowledgeable and easily remedied it. He also as a courtesy looked at all the other appliances and gave me excellent maintenance tips. Overall, excellent experience for my family.
Kevin - Saddle Brook, NJ
Mo was great
Jay - Plainfield, NJ
Richard - West Orange, NJ
Our technician, Louis, was top notch. Knowledgeable, fast and courteous.
Maria - Brooklyn, NY
great after first tech was horrible..he did the job
P - River Vale, NJ
Prompt, courteous service
Lori - Brick Township, NJ
If you’re looking for great service just give them a call. Technician was polite, knowledgeable and on time!
Very fast service with great solution to our problem!
Jeffrey - Brooklyn, NY
Paul was able to think on the spot and come up with a way to access our washer without having to un-stack our dryer that is sitting on top. He was really fast in getting our washer drain cleaned out.
Great Service Company
Susan - Manalapan Township, NJ
They came quickly, assessed the problem immediately and within no time the parts were installed.
Ali - Newark, NJ
My technician was prompt. He even called when he was on his way. He took his time to properly assess the problem and was able to repair it the same day. He was kind and professional!
Hi, just an update, Terrible customer services and complete rip off!! My Whirlpool unit had hot water available to the unit. Your tech did not do dia
Jonathan - Manalapan Township, NJ
Ronald - Pocono Township, PA
Leslyn - South Orange, NJ
Very professional and courteous
Judith - Brick Township, NJ
I've had several appliances serviced by Dan Marc, and always the technicians have been sweet and personable, highly efficient, and solved the problems.
Great service provided
Bernadette - Queens, NY
Great Service Great Person
Robert - North Brunswick Township, NJ
In all me years have never met someone that’s cares so much about the service and experience he brings to your home If more were like Jason what a much more wonderful world we be living in
DISHWASHER KITCHENAID KDTE104ESS4 "CH - found a large amount of rodent feces below unit. Symptoms indicate unit may hav a damaged wiring harness. Advised customer that we can not work on unit, and he should contact a licensed exterminator. Called tradecare to document, sr# 7724913685"
REFRIG/FREEZER MAYTAG MSF22D4XAM01 Diagnosed unit customer was concerned on ice cubes versus crushed ice/ tested everything with motor and water dispenser everything is working normally as showed no defects found with unit....Job Cmpltd
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Customer cancel at door
WASHER WHIRLPOOL WTW4616FW No trouble codes present. Tested in auto test. Working properly.
WASHER MAYTAG MHW5630HW0 Need 2 man on return ; saved tckt
REFRIG/FREEZER WHIRLPOOL WRS315SDHT00 Vd tested unit found no issues at this time unit running to specs
DISHWASHER MAYTAG MDB4949SDZ0 Vd tested unit found no sighn of leak but it is leaking in basement but no sign of leak uder or around unit advised cust it looks like it is comingfrom the houses drain line and advised to contact a plumber
REFRIGERATOR MAYTAG MFF2558DEM00 Db installed parts tested unit unit ran to specs
REFRIG/FREEZER WHIRLPOOL WRT311FZDB01 Vd door came in scratched unit needs door (lw10599396; O-emld tckt
DISHWASHER WHIRLPOOL WDF520PADM3 Db tested unit unit ran to specs could not duplicate at this time
DISHWASHER WHIRLPOOL WDF518SAHM0 Db tested unit unit ran to specs no faults found
WASHER MAYTAG MVWB765FW0 Db gear case is extremely loud unit needs following parts ; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W11161960 (AGITATOR)
RANGE WHIRLPOOL WEG750H0HZ0 Replaced light bulb / inner liner for door and knobs for a customer/ unit is repaired
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 Replaced water valve assembly and also the icemaker assembly / advise customer need at least a couple hours for IM to harvest and she will keep an ion it.... unit is repaired
WASHER WHIRLPOOL WTW8600YW0 Db unit will need screws drilled out of lid another company did same repair about a year ago screws are stripped as per denise we will waive charge for screws left part with customer ; ordrng 4 WPW10442074 (screw)s
OVEN WHIRLPOOL WFG320M0BW2 "Made checks found charcoal marks on burner tube and pan. Cleaned pan and tube, called tech line SR 7724922392 safety 7724912553. Tested ok"
REFRIGERATOR WHIRLPOOL WRT318FZDM Ep customer has a lowes contract. Unit will needs a fan motor/WP2315539 fan blade WP2163777 2 ct invoice 781667 is original call; O-emld tckt
WASHER WHIRLPOOL CGM2745FQ0 Found vent pipe clog dryer check ok
REFRIG/FREEZER WHIRLPOOL WRF736SDAW13 Db motor not spinning at all unit needs following parts ; ordrng 1 WP67006337 (blade- fan) and 1 WPW10514110 (motor evaporator)
WASHER WHIRLPOOL CAE2745FQ0 Replace coin shutter test ok
WASHER MAYTAG MVWB765FW3 Reset control run diagnostics test ok
DRYER WHIRLPOOL MGDX655DW2 Delivery guys put in to much tread putty into gas line they clog the line dryer wont heat up only glows customer dont want any repairs its going back to the dealer
WASHER WHIRLPOOL WTW5000DW1 Replace washplate and hub test ok
DRYER WHIRLPOOL NGD4655EW2 Needs to replace old vent no air flow
LAUNDRY MAYTAG MVWB725BW0 Loud on spin 2cc2m leaking water damage motor and other parts ; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10518300 (basket) and 1 W11252784 (WASH PLATE) and 1 WP8533928 (screw) and 1 WPW10178988 (sensor) and 1 WPW10222008 (filter) and 1 WPW10419333 (stator)
RANGE - GAS KITCHEN-AID KGSS907SSS02 Replaced transformer and door latch. Tested ok
RANGE WHIRLPOOL WFG320M0BW2 Made checks removed cracked bulb. Documented with tech line SR 7724927895. Bulbs only covered for 30 days. W10888179
DISHWASHER KITCHENAID KUDE03FTSS1 Replaced door link. Tested ok; used 1 8194001 (Link) from stock
KITCHEN KITCHENAID KDFE204ESS3 "Replaced control that was ordered still not filling, found wire to float switch torn. Ordering wire harness. Customer needs to see what day will work for them to have us come back; ordrng 1 W11243205 (HARNS WIRE)"
WASHER WHIRLPOOL WTW4815EW1 Db agitator won’t come out started to break it out dented basket also unit would not unlock when I arrived had to go into diagnostics to unlock called into lowes let them know they decided to resolve with customer within 48 hours and to complete call
WASHER WHIRLPOOL WTW4800BQ1 Db installed parts tested unit unit ran to specs
DISHWASHER KITCHENAID KUDE60SXSS3 Made checks needs new UI control ordering part. Using s-code for part; ordrng 1 WPW10481141 (PANEL CONTROL)
REFRIG/FREEZER MAYTAG MFW2055FRZ00 "Door damage in hinge assembly, customer said maytag extend the warranty on the refrigerator to a year but no authorization number on the invoice, customer will call customer service.PARTS NEEDEDright side door part # LW10858417Nameplate part # nameplate"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Install parts pull vacuum charge frost pattern check ok.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM01 Install parts.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Install parts check ok.
REFRIGERATOR JENN-AIR JFC2089HEP "not getting full frost pattern Restriction in seal system, parts needed, customer want to replace unit.; ordrng 1 12002041 (kit,evap) and 1 W10309989 (compressor) and 1 WP12866903 (tube- disc)"
RANGE JENAIR JGS9900CDF01 Replaced list of parts. Return screws screws not correct. Unit will need new top top on order processed tech SF
COOKTOP - ELECT WHIRLPOOL KCGS556ESS02 Test unit. Caps not on correct. Caused a flame pulse. Recent ear burner caps and advised on cleaning practices. Unit tests ok.
DRYER GAS MAYTAG MGDB765FW0 Unit has clogged vent. Advised customer to call hvac company. Unit tests ok.