Came three times to figure out how to solve the issue after making the issue seem simpler than it was. Kept saying it was just a problem with lint. Then on the third visit they replaced the pump which was the issue. Not friendly. 5 hours late. Wasted money on laundromat due to inconsistency from this company. Should have checked the pump the first time.

Very helpful very fast

I only want Jose repairing my appliances. He is on time, professional and always knows what is wrong; quickly repairs the appliance. He is an asset to the company.

I appreciated the following up

Polite, knowledgeable and punctual