This new washing machine runs differently from my previous machine. Rafael went through the ins and outs of the pause & start buttons . A particular pressure is required & he made sure I demonstrated that. He secured a hose for me . I learned a lot , info not available in the literature from on line . He showed up within the given time from the automated call. Two of your employees have been here & each added tremendously to my knowledge & confidence in using the washer.

Professional and on time the best service ever

I learned so much about how my washing machine works. That because it has a large drum it functions optimally with a large load. I was not aware of that. Arris explained ways new machines differ from the older ones I am more familiar with. I found him helpful and very knowledgeable.

Repair was on time, and promptly diagnosed and completed. Repairman was pleasant and efficient, the way a repair is supposed to be. Thanks, DanMarc.

Jerry was on time and a very hard worker. Very professional.