The tech came on time. I got notifications which is always helpful. He wasn’t licking very neat and professional. Problem solved.

showed up during scheduled time. assessed situation, reviewed video i took to confirm issue, confirmed with supervisor and advised this is a Maytag design / function issue. made suggestion to prevent future leaking. will monitor and advise

James did an excellent job and was polite and respectful. However, it should not have required your company so many visits with various repair technicians to service a faulty ice maker.

James provided an exceptional service. He was on time, bery professional and knowledgeable about the appliances and the issue he was addressing. I am very pleased with my experience