Raphael

DanMarc Appliance Rated 4.8 out of 5 stars based on 57 customer reviews

We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near ,
Raphael
Job Details: 09/21/2023
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near East Orange, NJ 07018
Raphael
Job Details: 09/21/2023
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Hoboken, NJ 07030
Raphael
Job Details: 09/21/2023
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near ,
Raphael
Job Details: 09/21/2023
We serviced a
WHIRLPOOL DRYER
Model MGD6230HC0
Near ,
Raphael
Job Details: 09/21/2023
Gcucuzza
09/22/2023
Very informative, helpful and professional.
Overall Experience
Marc Amatucci
Rutherford, New Jersey
09/21/2023
Raphael was a true professional! Took time to explain everything and made sure job was done right!
Overall Experience
Teaneck, New Jersey
09/21/2023
Needs to improve with communication better, need to let customer express their concerns and questions. Don’t assume that every customer is giving you a hard time cause the machine is at fault. Don’t address your customer to saying “listen” cause I think it’s offensive to say to your customer “listen” like you’re talking to someone that you know personally. Also don’t lie to the customer and say you were not the technician that was there on first visit and the customer was pretty sure it was you by recognizing your look. And please don’t argue with the customer and make them feel uncomfortable in their own home. Overall I’m not sure if I still want to use the same company if I need a repair done.
Overall Experience
Rene
North Bergen, New Jersey
09/20/2023
Very satisfied with his professionalism and knowledge of his craft
Overall Experience
Jersey City, New Jersey
09/19/2023
Overall Experience